St Lucia Special Offers

Nicole Shelley

We loved every moment. They did their very best too take care of us and all of our needs. It was our home away from home. The food was extremely good. It could rival any five star resort. If you are looking for something quiet, it’s absolutely perfect. Location is actually perfect as well. You can walk to so many places, but you are not bothered by the noise of over activity.

Ole Erikson

Overall good hotel. Nice little pool, good bar, fantastic service from everyone who works there. 3 minute walk from an amazing beach and within 10 minute walk of a lot of good restaurants. The meals we had were all decent. Nothing fantastic, but solid. A lot of reviewers complained about wait times, we never had an issue with this: we always got our food within 30 minutes of sitting down. Our air conditioner leaked pretty bad the first night and left a huge puddle on the floor, it took a bit the next day to get someone to take a look and fix it, like until early afternoon, but that was probably the biggest issue we had. Other than that we enjoyed our time here and thought it was good value for the money.

Opposing Opinions Matter

The hotel is nothing special but there is far worse out there. The staff are wonderful and go out of their way to ensure you will enjoy your holiday. Eloise in the restaurant is extremely welcoming and puts the customers first and foremost. Chester on the pool bar was also amazing, even going out of his way to purchase me some Guinness as the hotel does not stock it. The pool is small but that makes for a more intimate environment to make some life long friends. The minimum wage in Saint Lucia is only around $7 ec. Please tip well as it means more to them than you can know. The island is great and all the people on the island are welcoming. I would advice the catamaran trip and the rain forest tour. Both are great and the guides are very knowledgeable

James H

Generally this place is good and the sub 3 star reviews feel unfair. Good points. +Great quality food +Clean rooms +Great customer service. +Good Location Areas for improvement - limited evening entertainment. - people with fish allergies and vegans would find the menu limited. -food service was slow on 1 lunch out of 6. Would recommend for a couples holiday on a moderate budget.

floyd

STAY AWAY!! This hotel is not what it seems! The pool is small, the beach is 5 minutes away, the food sucks and the service is slow. I had a room by the pool and they started playing music at 8am. The tv service in the room, only have apps and no regular tv. the hotel states its all inclusive but be aware that it is not buffet style like most resorts. You have to wait long periods of time to get your food and when you get it, its lukewarm. There are no snack bar or food available after dinner. The taxis is $100US to and from the airport. I would not recommend this place to anyone.

Brian Rineer

Spent two nights as a couple on vacation. Good location at Rodney Bay in walking distance of restaurants and Reduit Beach. Room was clean with plenty of space. Nice pool area. Friendly bar service and good drinks. Food at breakfast buffet was good, with a nice selection. Only downside was disorganized service at the front desk and at breakfast. Not a deal-breaker -- overall this place is still a good value.

Michelle L

My husband Allan and I spent 15 nights at Coco Palm. We thoroughly enjoyed our stay. The resort itself might not have a 5 star rating, but the people working here should. When we first arrived, we were greeted by Vincent (Duty Manager) who was quick to make us feel welcome. Check in was effortless, with no surprises. The front desk employees were sweet, greeting us every morning and throughout the day. Special mention to Carleen, who was always so busy, but took time out to help you with whatever you needed. The hotel, grounds, pool and rooms were spotless thanks to the caretakers. Our chamber maid Yasmin was very accommodating and efficient. The buffet breakfast surprised us with its quality and diversity. We had several meals in the open air dining, which we very much enjoyed. The dining room and bar staff were spot on! We will definitely return for future stays in St Lucia and especially at Coco Palm. Thanks, Allan & Michelle, room 310

Liz Hind

Great location. Room was great for the price, very good value. Breakfast staff very good. We couldn't get bar service during happy hour though!

annette alt

Rooms: spacious and clean with a mini fridge and comfortable bed. Hotel: clean a bit in need of an upgrade but lovely grounds and pool area. Situated close to restaurants and shopping Service: all wait staff was delightful and friendly. The taller bartender was rude and made horrible drinks. He was more interested in socializing with his buddies than making a good drink. Gave it two tries, then just went into town. Overall, I would give it a 3:star rating and accentuate the friendly staff with warm St Lucian smile. Pool area was clean and cozy. They work hard to keep it clean.

Kady Le

My first impression was this place is extremely clean! We were welcomed with a choice of drinks once we were checked in. That was so sweet! A thoughtful gesture. Our room was very clean and organized. It was nice that we had two bathrooms and showers. We picked the non pool sign so it was really quiet. We were probably the youngest couple staying in the resort as we wanted to feel more relaxed. Opt in the all inclusive. It was a disappointing at first not understanding what it all entails. All inclusive - all you can eat breakfast, selective menu for lunch and dinner. From lunch and dinner, you can have an appetizer, entree, sides, and dessert. Anything double will be charged and certain produce will be surcharge. I am not sure the rules for drinks but it was perhaps a little difficult to understand. We kept asking the bar for help on the drink menu as to what is all inclusive, she kept refusing to give us a menu. I do not know why. I wanted to understand what I was paying for it. I guess it’s probably because there were only 2 bartenders and they were having a crowd lined up for drinks. All in all, I am impressed by Coco Palm Resort. Thank you for having great services, clean amenities and all inclusive.

K M

Amazing Stay at Bel Jou Hotel. My Partner and I, had a great time staying at this hotel. The place is very nice and quiet. We took this time away to relax and we definitely did. Its so calm that you can hear the bird sing and literally fall asleep on the bed near the pool. A Special appreciation for MADRINA !!! She makes us feel home. Always looking out for us and our need during our stay. The staff is nice, polite and fun, they are all making sure you have the greatest time. I could say a lot of more good things about this hotel, but it's better to discover it by yourself. I recommend and I will come back

M C

I had a wonderful stay at this hotel. The service was impeccable. The staff was exceptionally friendly and professional and catered to my every need. I would like to give special acknowledgement to Shanel and Mardina at the Veranda Restaurant and the Cabana. In addition, I found the food to be fresh and absolutely delicious. My room was beautiful and clean and featured a breathtaking view of the ocean and lower pool. Because of its location in an area elevated above the city, the hotel offers panoramic views of Castries, which are best seen from the rooftop bar. Speaking of bars, the drinks were definitely excellent as well. There are a lot of stairs to climb, so be aware of this when booking a stay here. Overall, I would highly recommend this hotel and would absolutely stay here again. It is as good as or even better than most of the all-inclusive hotels in which I have stayed in the past.

Sharran Alexander

Absolutely loved the hotel. The Lounge a place to relax for those quiet moments outside of your room. The coffee shop to pick up good quality coffee and a book or just to chill out. 2 pools never seemed over crowded... Loved the Aqua Aerobics good fun. Variety of food and drinks, great All Inclusive Package. To be greeted every day by whichever member of staff you met from the Managers to everyone that works at the hotel made my trip Superb.

Nichole Palmer

A very memorable Stay at Bel Jou. My recent stay at the Bel Jou Hotel was truly exceptional. The staff were incredibly friendly and accommodating, going above and beyond to make my stay comfortable and enjoyable. Shoutout to Mickey and Quincy specifically. They are both great! The food was delicious, with a variety of options to suit everyone. I was particularly impressed by the food since its a smaller resort and from my past experiences food at all inclusive can be a hit or miss but they did a great job. I absolutely loved it there was always a local dish option because I like to eat local foods wherever I go. One of the highlights of my trip was celebrating my birthday during the hotel's Creole Festival BBQ. The festivities were amazing, with many talented musicians and dancers. The food was amazing and friendly locals. It was a truly authentic cultural experience. The hotel's free shuttle service to the beautiful beach was a convenient and great way to spend the day. The pristine waters and stunning scenery were simply breathtaking. Definitely one of my top favorite beaches. I highly recommend the Bel Jou Hotel to anyone seeking an affordable relaxing, laid-back vacation in St. Lucia.

Luke Anthony

Excellent staff and service! The hotel is clean, has good amenities and the food & drink is plentiful. On NYE they put on a real show for the guests and felt like no expense was spared. Shout out to Mikey who helped us as soon as we arrived.

Charlotte Staples

Whilst the resort has lovely views, good facilities and lovely staff. I found the poor hygiene standards the biggest issue with my trip and extremely concerning. Within 48 hours of arriving in St Lucia and at the resort 2 members of our party contracted a vomiting bug which is clearly a big issue at the hotel as multiple other guests experienced the same. I have seen countless reviews over recent months saying the same thing and there has clearly been no attempt to rectify the situation. All tables are wiped down with the same cloth and no spray. The housekeeping visited our room twice during the duration of our stay. Food being prepared without gloves and left out for over 10 minutes in the sun and despite there being a stomach virus outbreak no sign of additional hygiene precautions being taken. I usually have no issues when it comes to cats and dogs in resorts and I usually find them quite sweet. However, here they were sitting on our tables, climbing our chairs when eating, trying to take swipes at us and even going to the toilet near our tables and balconies, one of the dogs was on heat and dripping over our balcony which was also not ideal. For the most part I did enjoy the food on the trip however, if we didn’t have the all inclusive plan I can see that it is massively overpriced. Considering 4 drinks at the beach bar came to $70. The resort has a shuttle system which proved to be effective until the day of our departure where we waited for half an hour for a shuttle to take our bags down the hill to reception which never arrived. I feel as though I would have really loved this resort if I hadn’t been so worried about hygiene the whole time. In a hotel of this standard I should not feel worried to touch everything. I truly feel as though there are better options in St Lucia that cost less and could potentially be more enjoyable! In conclusion, every resort in St Lucia has a good view, I don’t feel as though Windjammer Landing added anything the other resorts couldn’t.

Jordan Nichols

Windjammer Resort is one to remember. I am late to review, as we visited in September of 2023, but better late than never. From the moment we met John, the man who helped us with our luggage and vehicle, to the front desk staff, to the cleaners, everyone was amazing. Everyone was extremely patient and kind with our 1 year old and he quickly became a fan favorite. They have excellent restaurants, as well as a fantastic spa. They offer many excursions for people looking to be more active as well. This is truly an amazing place and we will be back.

Lee andrews

Last time we stayed at Windjammer landing on the beautiful island of St Lucia was in 2020, then covid struck….. flash ahead to January 2025, we’re back! Lots has changed at this villa resort, mostly for the good, but with some fails! They have updated a lot of things to bring this resort to a 5 star status, new tiles, pools, loungers and lots of umbrellas for shade, all seem hi end quality! Staff are even more attentive and friendly, lots of beach staff to serve your every whim But…..all this modernization at a cost The restaurants in this resort that I have known and loved, have changed, menus are different, prices have sky rocketed ( I get inflation) but the quality of the food is not reflected in its pricing….. on a Caribbean island and I’m getting frozen fish and microwaved desserts ($26 US) at 5 star fine dining prices…. Unacceptable. I’m fine paying the price, but I better get what I’m paying for…..I spoke to the head chef and he explained some things and totally agreed with me, so they do care. I went out of the resort for some dinners, and they were night and day, fantastic! Sadly that’s what I recommend people do. Overall beautiful accommodations, service, attentiveness 5 star Lose a star for food quality and pricing The staff at these restaurants are very friendly, service is great,

AJ Emmerson

The service at Windjammer was incredible! Everyone was so friendly and accommodating. We really enjoyed the professionalism of all staff members at Windjammer. The resort itself is beautiful. The white buildings and terracotta tiles look amazing against the vibrant green hills. The beach area is well maintained and very cute. If you are not planning on leaving the resort much, it is a very quiet and comfortable area. We had plans to leave the resort and found it daunting to do so at night because it was so secluded. We were adjusting to the driving which didn't help our willingness to leave the resort but we felt very tucked away from the nearby area. Most of our meals were at the resort. The food was nothing special but we had no complaints about it. Overall we had an amazing time and would recommend Windjammer to anyone going to St. Lucia!

James Woodel

The resort was located in a beautiful area but it is 1 hr and 30 minutes from the airport by taxi. Our room was nice and drapes were falling off the wall on one end. The TV didn't work. The toilet hung up on every flush and you had to shake the lever. To stop the water from running. The service and servers were very pleasant and helpful. Food was just resort quality. Great family resort Not for singles.

Matthew Lewis

Close to the airport. Very handy for day use after getting off our cruise. We relaxed on the beach and got our last day of tropical sun. Clean rooms and overall nice facilities. Clean bathrooms by the ocean. Excellent place to hang out until or afternoon flight. Highly recommend!!!

Julian Harrison Pike

The hotel was more shabby than chic, but the staff were very friendly. There is a major building going on to the side for extension to the hotel, so make sure you are not booked in that side as we were. We were moved poolside after two days, which was fine . Service was very slow of an evening due to lack of staff which I had corrected. The entertainment was adequate, but everything seemed to close down after 10.30pm. So if you wanted to drink on you had to go out of the hotel. Summing up, the hotel needs a revamp in various areas but the beach was lovely and swimming beautiful.

Robin Gregor

The rooms at the hotel could be a bit better and we had a few days where we didn't have hot water for showering. However. The staff is amazing. They treat you so well and go above and beyond. Notably, Harmony and Ms. Helena are gems and treat guest so well. We will definitely be back to visit.

sieben seventyseven

It should be 3.5 stars. Location is PERFECT. Staff is fantastic like all Saint Lucians. But great service makes up for little outdated quality of rooms, and food quality is lacking the 4 star rating. On the other hand atmosphere in the evening and the multiple events everyday make it worth staying here. One could stay in their other hotels in town and take the free shuttle to the beach and save lots of $$

joanne cambridge

This resort is on the other side of the island, an hour and a half from the airport. LWe called for shuttle service on arrival and were given a third party number with whom we negotiated a price. We arrived later than expected at the hotel and i would not consider the greeting as warm and friendly. We were expecting a 4 star destination, considering the price and reviews, but found the staff to be sullen and untrained. The resort advertises free water in the room. This turned out to be a glass bottle, which we were advised could be refilled at water stations downstairs the hotel. My friend's sheets were so torn that she actually stuck her leg through them. We returned to the room after breakfast to find that the beds had been made, but the torn and tattered sheets had not been changed. When the front desk was made aware of this, absolutely no action was taken. On our second or third day there, there were no towels available for the beach or pool at 11 am in the morning. On pressing, the towel attendant said, "There's a soiled one here if you'd like to use it." There was no food or drink service offered at the beach at the property, although it was promised. So you would have to make your way back into the bar area from the beach of this "4 star" property to order and retrieve your food and drink. I would not stay here again.

Ascher Robbins

I don’t get all the negative reviews I saw before coming here. I can certainly be picky as a traveler, so I was a little worried about some of the concerns others brought up. However, I’ve been very happy with this resort! The spot is beautiful, the grounds are clean and well taken care of, and the food has been pretty good. It is definitely not the newest hotel on the island, but the rooms do not at all feel old and musty. Compared to some all inclusive resorts I’ve visited, it’s great how uncrowded this place is - we haven’t had any trouble doing anything we want. Overall, it’s been a wonderful time in paradise.

Marlo Shedlock

The beach is beautiful. The spa was great, meaning the people working there are great, (I had 2 massages and loved both the ladies that did them), but the looks of the spa are average and the wet sauna was broke while I was there. The food is okay. It was almost impossible to make a reservation at any of the restaurants. We finally got one(for Italian) and it was 1/2 empty but still took 1.5 hours for the food to be served (it was pasta so that was weird) and it tasted the same as the food on the buffet. The Buffet is average - nothing special. It would be so nice if they offered more local dishes, you can get pizza, pasta and sushi anywhere - it would have been amazing to have more Creole dish options (they did offer bread fruit, saltfish, bakes & pumpkin- all yummy) but local is always better. Now - the rooms. They are OLD and need of repair & updating - so nothing special.

Kathleen Bartolotta

I will begin by saying we would definitely not return nor recommend this property. We traveled with our son, his wife and their 2 children ages 2 and 4. We opted for the helicopter transfer from and to the airport, which in and of itself was a good experience, however it took our luggage 7 hours to get to the hotel, 3 hours longer then promised. The service at the restaurants and bars was extremely slow or nonexistent. Every restaurant we dined at required us to ask for items we wanted several times, finally going to the host or hostess and this was often to no avail. We had to request coffee at the buffet breakfast several times and on one occasion we were told "There is no more coffee". This is unheard of at an all-inclusive resort. Room service requests/orders were ignored and not delivered, also unheard of when the resort states a 24 hour/7day room service offering. One day our son's room was never serviced after several requests were made during the day. Finally, at 9pm and after several calls and complaints the room was cleaned and fresh towels delivered. The children's pool was in disrepair and an area was taped off with yellow caution tape for our entire stay. This may seem like a petty complaint, but the front desk did not even have a spare pen, something you normally find in your room. When I asked for one, I was told one would be sent to my room, I said I would wait, but was told it was not necessary, and of course it never showed up! We have traveled extensively and have never encountered an all-inclusive resort like this. My advice is to stay elsewhere.

Sydney Blackwell Curtis

We booked our honeymoon here before reading the reviews and when I finally saw them I was terrified to say the least. When I saw we were pleasantly surprised that is an understatement! The resort was absolutely beautiful, the room was clean and a great size. The staff was nothing but friendly to us. The only downside was the food definitely left something to be desired do not go in expecting any 5, 4 or even 3 star meals but it was fine as we had incredible meals outside of the resort. The drive to and from the airport is also tedious but that’s no one’s fault it’s just how the island is. Don’t let the negative reviews deter you we had the most incredible honeymoon at Royalton!

Nick Persad

We have been blessed to travel to many places and liked our first Royalton experience. The staff was friendly and food was good. Drinks could be stronger but we're made quickly and bartenders were super friendly. The crowd was mostly patrons from The US, Canada and Europe. If your a simple traveler and aren't worried about the small things and go with the flow you will have a great time. The layout and atmosphere is great so we will return.

Shayla Nicole

TLDR: upgraded rooms and service (“Diamond Club”) at this property is a complete scam. No expedited check in, no real separation between children and adults sides, no premium alcohol, barely edible food, and no upgraded food/snacks for room. This property is significantly cheaper than others in the area for a reason. Low standards for service. Low quality of food and beverage(3rd photo is the diamond club bar that’s included in the “upgrade”). Do not waste a single dollar on paying for upgrades. I booked a 5 night stay at this resort (the first night was in a non-upgraded room, reviewing the website and all of the room types, I decided to go with an upgraded diamond clubroom at almost 2x the price of the standard room. According to the website, this room type promises a laundry list of upgrades and amenities. These benefits listed include top tier alcohol, priority dinner reservations, exclusive bar/pool area, one hour hydrotherapy at spa and many more. To my disappointment and surprise, few if any of these benefits were actually available on site. To start, my room was on the more expensive,“adults only” side of the resort however there is no division between sides of the resort, no enforcement of the no children policy, and what few “diamond” amenities they offer are on the family friendly side of the resort. Check in/check out was an absolute nightmare as well. Lots of confusion and a super disorganized process. Hydrotherapy at spa was broken. I did not see my butler more than one time throughout the stay, and the one time I asked for help with dinner reservations, they weren’t able to accommodate. Charging extra for “exclusive” features that are only available on the family friendly reside of the resort is deceptive. Management and staff is rude and unhelpful, and impatient when it comes to addressing issues. The stay was overall unpleasant. So unpleasant that by the third night, I was on the airline app looking to move my flight up and go home early. For the entire duration of our stay, we were chasing down “premium” benefits, and usually met with just “no” as an answer. Food was low quality and often warmed over, and no premium alcohol was available at all, even in the diamond club designated bar and beach areas. One day, a staff member even told us the resort had been going through management changes, and in an effort to cut costs they make premium food and alcohol difficult to obtain in hopes that they can save. Of course, this is just the opinion of the employee, but the reason we’d asked for the information was because had been through several days of looking for the promised diamond club benefits. I wouldn’t return to this resort even if the stay was completely free.

K C

Management and front desk staff were not helpful. During my stay, I had a major issue with security as a hotel staff member entered my room with the DND on the door, OPENED the SAFE and took the batteries out of the safe. My wallet with extra credit cards and ID were inside. I reported the incident in person to the front desk staff and directly to the manager Marvin, however I did not hear back from anyone. Upon check-out I stopped by front desk again and spoke to front desk staff and this time I got her supervisor, who told me that Marvin tried to call my room all day Saturday. I would expect for Marvin to have tried to call or text the number I provided at check-in. In the end, Marvin hadn't done any investigation and the supervisor gave me a "Schedule A Statement form" to fill out and return to them via email. The supervisor said I needed to return the form in order for them to investigate. I emailed the address they provided as well as the customer support email address I found online and surprisingly I have not heard anything from anyone at this hotel... Since my credit and ID was compromised with the security breach into the safe by hotel staff, I had to cancel the cards as soon as I left St. Lucia. This was the major issue but the list if poor service during my stay was long. A number of people in my group as well as guests I encountered by the pool, etc. told their war stories of not having the bare minimums like soap, wash towels, drying towels, etc. And encountering rude staff when having to make multiple requests. Some guests had other issues and were told that the staff would "put in a ticket" only to never hear back from anyone. The entertainment staff, Sam and the crew and pool bartenders were FABULOUS!! The other hotel staff could def learn something from them about being hospitable to guests. I would NOT recommend this hotel.

LaTonya McGrier

This was the worst Anniversary trip ever. When we arrived at the Resort the check in process was slow and it was like pulling teeth to get questions answered. We were told that we could make any reservations for dinner it was past the cut off time and tgere was only three resturants we were able to eat at. The room smelled like mold and mildew the ac wasnt working properly we had to sleep with the balcony door open and the room had ants. The sheets were damp from the moisture in the room, we called down to the front desk we were told the could switch our room out the next day @1030 am we didnt get another room until 4pm and that room also smelled like mold and mildew. We then headed to Dorado there were three other couples that entered the Resturant before us that had on shorts, flip flops, and t shits when it was our time to enter we were pulled to the side and was told we were not in dress code for the resturant. My husband responded if we cant come in then you need to tell the other couples to come back out since we were dresed the same, if nothing was said them then dont say anything to us. The Resort needs to upgraded and cleaned properly, housekeeping only cleaned the room properly one night the shower and tub wasnt cleaned. We also stopped otger guests in different buildings they also stated there rooms smelled as well it was another couple whos room was also moved four times due to no ac, mildew smell, faucets not working. Some of the food in the resturants was old and luke warm it takes forever to even get a refill on drinks. This was the worst experience ever DO NOT BOOK THIS RESORT

s l

The hotel staff was really friendly (about 90%). Others did not seem to like their jobs and did not have good energy. I would not classify this hotel as a luxury resort in my opinion. The hotel is dated, the staff can do a better job keeping the pool, beach area, and bar glasses clean regularly. The food quality at the specialty restaurants were poor. The highlight of the trip was renting the cabana for day. The cabana concierge service was amazing.

Jeff Edelman

This is our second stay here, the first in 6 years. It will be our last. There is no doubt that the beach and pool are beautiful. The issues are related to lack of staff. You can’t get reservations yet all the restaurants are half empty and then if you do get one it takes an incredible amount of time. Waitresses have to bus tables, etc. They MUST hire more workers. Those there work hard but it’s just too much. The rooms, common areas certainly need updating. There are obvious aging issues all over that clearly aren’t being taken care of. It’s a shame to let such a nice property go.

Erin O'Leary

My family enjoyed our stay at Coconut Bay over the holidays. I was amazed at how easy it was to find pool chairs every day and very little people were in the pool. The food at the resort was good however making dinner reservations for a large group the first few nights was impossible. A few nights there was late night music that played till 10:30 pm on the Splash side, making it difficult to fall asleep. But overall, it was a great trip!

Bill H

coconut Bay resort was excellent. The food was great. The location was great. The people were great. The only downfall was they were renovating the rooms right next to us and they didn’t let us know so we had to listen to banging from 9 to 5 or three it all depend we would’ve gave him a five star, but they got a three star just because of the noise. It’s a beautiful resort. Don’t get me wrong but they should let people know that they’re gonna be renovating and they weren’t that full so they could’ve moved people further away from the construction.

Todd DeLoy

Excellent all inclusive stay. You want to stay forever when you arrive. The most excellent food is prepared for breakfast, lunch, and dinner. Drinks are fantastic and tropical! Their island rum, Bounty, is smoother than any other I’ve tried. A favorite.

Mike Herzog

Wonderful! The level of care, pride and friendliness was humbling across the concierge, accommodation, and culinary mastery across all restaurants. So happy we chose Coconut Bay Beach resort. It’s on the Atlantic side so waters are cooler and a little rougher (which we enjoy!).

Jane Fletcher

We spent a week at the Coconut Bay Resort & Spa in St Lucia – Harmony Adults Only at the end of February. We arrived at St Lucia Airport and were expecting the Sunquest Rep to be waiting to guide us. Instead, we were directed to a Coconut Bay Resort booth and a gentleman there was taking care of everyone. All rooms had already been assigned so tags were put on our suitcases and we boarded the bus. The ride was literally 5 minutes. First impressions - this resort was older. It did look a little bit on the tired/dated side. They are slowly renovating the rooms though in both the Harmony (Adults) and Splash (Family) sections. We got lucky as we were in one of the updated rooms. Room was light, airy and clean. Bed was comfortable and the view was wonderful! They have started to update things – the decks and walkways throughout have all been upgraded to new materials. Harmony is the adult only section of the main Resort. The building was adults only, and the two pools and bar in front of the building were adults only and while it wasn’t stated clearly anywhere, kids did not venture our way. That however is where it ended. There were no restaurants (that we were aware of) that were adults only with the exception of breakfast on the Veranda. Evening entertainment in the lobby area, family friendly. The delightful upstairs Peter Johns Lounge that sits outside of two a la carte restaurants, family friendly. Any activities in the pool were done in one of the Splash side Pools. Activities targeted to adults only for entertainment (i.e. Foam Pool Party, the Peter John’s Lounge) happens after 9:30pm. Coconut Walk Marketplace (buffet) food was great and plentiful. The meat and fish were some of the best quality we’ve ever had. The Jerk Treehouse was as good as advertised. The Flip Flop food shack was great for lunch food. They appear to be understaffed. It wasn’t until Wednesday that they had a waiter coming around the adult area to offer drinks. There were enough people to make it something to do every day. Coconut Walk Marketplace it was hit or miss if you would see someone after you were seated and water/tea/coffee poured. Most days we helped ourselves to juice & wine as we would have been finished our meal before anyone offered us a drink. More than once, I was asked what wine I wanted and it never materialized. Like most hotels/resorts in the area, there is Sargassum and beach erosion. Directly in front of the resort there is no beach left and the sargassum is quite bad. They do have one area, Paradise Beach, which is a 5-minute walk from main resort that is kept clean. When you walk down from the pool deck to the beach you do have to wade through quite a bit of sargassum. The big machinery can’t access these areas but it would be quite easy for a couple of people with shovels and wheelbarrows (as we saw in another resort) to keep these areas clear of the buildup and make it less bug ridden and the smell would be kept down. Beach cabanas for rent either by the half day or full day. Not cheap but you get your preselected meal brought to you, a cooler with pop/beer/water/wine provided, a Bluetooth speaker for your music, towels, two lounge chairs, a bed, an Adirondack chair and a shower. A butler regularly checking on you, offering to bring you drinks from the beach bar and can be reached by a cell phone they leave you. And it’s right on the beach. It was amazing! Around the pool there were always chairs available. The platforms right at the front (facing the sea) did go faster than the regular chairs but there was not the usual requirement get up at 6 to snag a chair. They do have lots for families/kids to do. The Teen Club room, a large Kids Club area with lots of activities, table tennis tables, tennis courts, basketball courts, Paint Ball area and of course the Animal Rescue – definitely take the time to visit Tom there and learn about the great work he does. Overall, it is a nice resort and will benefit from the upgrading that is going on and hopefully more staff.

Kathleen Ellis

Just back from 10days at east winds resort It was the best holiday resort I have stayed at The staff were all so helpful and attentive Jermaine your omelettes were the best I have ever tasted and perfectly prepared. Michal the Wild Sex Cocktails (the recipe I gave you) were the very best and delivered to us at the pool and beach always delivered with a smile. All in all the place is the perfect place for a relaxing holiday good food fine wine and excellent service by wonderful caring people.

Adelsia Andrew

Enjoyed a lunch pass for two and I definitely will be coming back. Being a local the experience was just like as if I were a tourist.

Olivia Green Weymouth

We absolutely LOVED our stay at East Winds. The resort is gorgeous, rooms are lovely, food/drinks were great, and staff goes beyond to make you feel welcome and ensure you have everything you need (and more). This is so much better than a 'big resort' experience that can feel crowded and less personal. Shoutout to Devon who took us out on a hobie cat for an awesome sail when we were a bit nervous about the winds. Other guests staying here were really lovely as well - we got the peace, quiet, and R&R we were seeking in beautiful St. Lucia! We will be back to East Winds!

J B

We just spent 7 wonderful days at East Winds and we fell in love with the staff, the views and the food. The best food we've ever had at an all inclusive. The staff go above and beyond to make sure you are happy. We already want to go back!

Liz Chambers

Wonderful place. So relaxing, staff are brilliant!! Our second visit and hopefully not our last !!

Kevin Dolan

Excellence- that's the only way to describe the experience at Cap Maison. We, two couples in their 60's, spent 4 nights here at an Ocean Front Villa with a room top plunge pool. From the first email to the concierge to check out, everything was seamless and always done with a smile. The room and space was breathtaking over looking the ocean and the cliffs. We had plenty of space in both of our ensuite bedrooms, kitchen, living space- both in and outdoors. Coffee in the morning on the covered porch to the cocktails on the roof sitting in our private pool. We had them arrange for a pick up at the airport and for a boat ride to our next resort. The meals and drinks at their onsite restaurants was top shelf. We opted for the all inclusive which provided us with 3 three course meals every day. The 10% tax and 10% service fee was included in our prepaid package. There was something on the menu for everyone, from fresh fish to gluten free options. The only regret is having to leave. So glad that we made the choice to come here and will certainly return

Chfx

We just returned from an incredible week at Cap Maison, and I can honestly say it was the best 5-star experience we’ve ever had. From the moment we arrived, the staff made us feel like we were the only ones there—so welcoming, so attentive, and so personable. They remembered our names and even small details about our stay, which really made it feel personal. The rooms were spotless, and it was clear they pay attention to the little things. The views from the restaurant were amazing, and the food was simply outstanding—some of the best I’ve had at any hotel. We went with the all-inclusive package, which gave us a lot of variety, and the wines were top-notch too. But what really sets this place apart is the staff. They’re the ones that make this place feel so special. Taddy, in particular, was a standout. She made us feel right at home, was genuinely fun to talk to, and went out of her way to make sure we were taken care of. She’s an absolute superstar and such an incredible asset to the hotel who we want to really say thank you to. Harvey’s wine tasting was another highlight—he’s not only knowledgeable but also made the whole experience fun. He’s such an interesting guy and the tasting experience is a must. Cheers Harvey! Cap Maison’s charm is in its small size—only 50 rooms, so the service is completely personal, but it never feels overbearing. The staff here clearly love what they do, and it shows in every part of your stay. We’ll definitely be back, which is something I don’t say lightly. Cap Maison made such an impression, and we can’t wait to return.

Oren Frey

I have not been a guest at Cap Maison. Several weeks ago, on a late Saturday afternoon, two of us came to Smugglers Cove. We brought a large duffel bag full of high quality snorkel equipment, and left it on a rock just above the water when we decided to only swim and not snorkel. Somehow, when we got out of the water just before dark, we COMPLETELY forgot about the bag of snorkel gear. Shockingly, we didn't remember it until Wednesday evening, a full four days later, when we went to the car to look for it and slowly realized what had happened. Extremely frustrated and embarrassed with this loss, I decided to return to the beach the next morning, just in case it had somehow been found by an honest person. On the beach that Thursday morning I explained the situation to staff member Dunstan. He told me to go to the top of the stairs and wait for him. I thought he was just going to check at the hotel office in case someone had found it, but when he emerged with the full bag, complete with all of its contents, I was ecstatic and tremendously appreciative. Dunstan explained that he was a diver as well, and he understood the importance of good gear. He then had to rush back to the beach to continue getting things set up for the day. I want to recognize that he - and anyone else involved - is an extremely good person. It would have been so easy for someone to take this bag from the beach, or for staff to assume that no one was coming for this bag of gear after the first couple days and to stop holding on to it. You are lucky to have such amazing staff! I hope that Dunstan is recognized for his professionalism and extremely high level of service! Thank you!

Buena Vista

We have just spend 5 days in this amazing hotel. Everything is amazing. Food is so delicious. The crew is wow. The girl at the restaurant Septima is wonderful. Very helpful and careful to all details. Thank you for having us as definitely if we come to st Lucia will stay again here. Paula and aaron from Malta Europe

Danielle Cranwell

From start to finish our getaway to Cap Maison was top notch. The service and people were extraordinary which made the trip that much better. We had an issue with our first room and the team promptly responded and moved us to a beautiful villa in the Spanish courtyard. The bedroom is incredibly comfortable and cool with a bed that made me forget where I was at times. The living room and kitchen does not have A/C, but it didn’t bother us as we spent most of our time on the grounds or out of our room. Both restaurants were superb and we had a romantic dinner out on the rock. Valine took care of us that night and several mornings. She is a bright spot in the day and we want to come back just to see her again! At TNF, we had a couple of other amazing servers. Keegan took care of us at night and was awesome. During the day while we were at the beach, Bob would bring us cocktails and make sure we had everything we needed. The beach is small, yet beautiful, with ample shade and these lovely floats anchored out to lounge on. The water is clear and warm in December. The front desk staff was attentive and accommodating. The rooms were well maintained, stylish, comfortable and clean. We hope to return and bring our kids next time so we can share the experience with them. As a discerning traveler, I highly recommend Cap Maison for quiet retreat and understated luxury.

Mark H

Fantastic trip overall, amazing location. Ed at the Scuba Diving Center/ boat really made the diving experience excellent. Can’t recommend him enough. Really great that the diving and gear rentals is included in the stay, which was our deciding factor to book here. Food at every restaurant was top notch. The British pub decor/ vibe was surprisingly authentic and we kept coming back! A couple things did detract from our trip, however: One night the VERY loud Fire alarm went off and we had to evacuate the building. (False alarm) Every chair by the pool and beach had been “claimed by someone” with their towels or bags, but the entire beach and pool would be empty of people. I wish the staff would go around every other hour and pickup the area to keep it open for use. Lastly, a majority of the food service staff seemed genuinely annoyed to be there/serve guests. It’s a weird feeling to be at a resort and feel like a bother to receive food and drink service that you paid a premium for.

Shep Greenberg

Loved the beach and the main pool was very nice. Our room overlooked the back pool which looked dirty and apparently either sadly in need of repainting or worse, full of algae (brownish green splotches all over the pool). The room was very nice and there were no issues there. Food was more miss than hit. dinners were largely meh and uninspiring except for Kimonos and Barefoot by the Sea which were better. Lunches and breakfasts were better than dinners. Service was also very uneven. Certain staff members were warm and friendly, a larger percentage were unfriendly and maybe even apathetic to us and our friends who we traveled with. The evening entertainment was good, but unlike prior Sandals, management really never promoted what was coming up. For example, they had a white night on Friday which was sparsely attended and with very few people in white. Resort 9 points Breakfast and lunches 8 Dinners 6 Entertainment 7.5 Service. 6.5 Room. 8.5 Housekeeping 7 Total 7.5 out of 10 or 3.75 out of 5 All in all, I just don't feel that the value for your vacation dollars spent was great enough to justify going back.

Adam

Beautiful island 🏝, great staff, great food, great shows and entertainment. The only thing I Ding this Sandals for is it's age / appearance. The resort is old and a little worn. It needs a quick face lift and some fresh paint. Other than that, great resort.

kiana anthony

I recently spent a day pass at Sandals Grande to celebrate my cousin's birthday, and the staff truly made the experience extraordinary! First, a huge thank you to Daisy, whose kindness and attention to detail set the tone for a wonderful day. She was so helpful and ensured we felt welcomed and taken care of from start to finish. At the beach bar, Randy stood out with his vibrant personality and incredible drink-making skills. He kept the energy lively and made sure our glasses were always full with delicious cocktails. Over at Toscanini and the Jerk Shack, Alana provided outstanding service. She was attentive, knowledgeable, and made sure every bite we had was unforgettable. Jenna at The Mariner was equally impressive. Her friendly demeanor and excellent service made our meal all the more enjoyable. Finally, I can’t forget Nicholas from the photography team. His talent and creativity shone through as he captured beautiful moments of our celebration. He ensured we had memories to cherish long after our visit. The service from these individuals was absolutely phenomenal and made my cousin’s birthday celebration so special. Sandals Grande is lucky to have such dedicated and exceptional staff. I can’t wait to return!

Kim Dew

We have just returned from our most magical wedding. We cannot recommend the staff, highly enough, especially the wedding team at this hotel. The Attention to detail and personal touches, made our day so memorable, fantastic location, exceptional service

Stephanie Holowaty

Just came back from an amazing stay at The Landings! We stayed in a beachfront walk out room with a plunge pool and butler. The rooms and patio were incredibly spacious and very well maintained. You are just steps away from the beach which was not very crowded and always had plenty of chairs available. We opted for the all inclusive package which worked well for our family of 5. Ate at all restaurants on property and had plenty of options for adults and kids. My kids especially loved dining on our patio everyday at lunch! Highly recommend staying here!!

Indu Kw

Great location with stunning views, but the service was disappointing. Staff seemed uninformed, and security at the beach had poor communication. I ordered a drink at the bar and was told I couldn’t have it at the beach lounge, so I went to the pool. Before sitting down, I specifically asked if I could have my drink there, and they said yes. Yet within five minutes, security asked me to move. Then, I was suddenly told I needed to pay £175 for an all-inclusive pass—essentially meaning I couldn’t enjoy my drink unless I stood. Staff were rude, more focused on chasing tips, and seemed on a power trip. I travel frequently, and this was the first time I’ve encountered such an issue. Would not recommend. The atmosphere is also dead.

Claire Smith

6 Stars if I Could – Beyond Perfect! WOW! Where do I even begin? The Landings Resort and Spa in St. Lucia completely blew us away! From the moment we set foot on the property, we were treated like royalty. Every single person on the team radiated warmth, kindness, and genuine care. Their service is unmatched—flawless, attentive, and so thoughtful that we felt pampered every second of our stay. The atmosphere was a dream come to life. The beach was absolute perfection—quiet, peaceful, and incredibly relaxing. We never had to worry about finding a great spot to lay out and enjoy the sun because there was always plenty of room, and everything was perfectly set up for ultimate comfort. It felt like our own private slice of paradise! Every corner of the resort is stunning, from the serene beach to the luxurious accommodations. Cleanliness was impeccable, and the attention to detail was evident everywhere. You can feel how much pride they take in creating the ultimate guest experience. We never once had to wait or ask for anything because the staff seemed to anticipate our needs before we even realized them ourselves. This wasn’t just a vacation—it was an unforgettable experience that far exceeded our expectations. Whether it’s for relaxation, romance, or adventure, The Landings is THE place to be. We’ll be shouting this recommendation from the rooftops and are already counting down the days until we can return. Thank you, Landings, for giving us the best honeymoon!!

Brenda K

My family and I just returned from a very relaxing vacation at the Landings Resort and absolutely loved it. We stayed in a 3 bedroom Oceanview Villa with Plunge Pool and Butler for 1 week in January. The villa was huge, immaculate and absolutely gorgeous. The resort was beautiful, the staff very friendly and our butlers (Tony & Jeanelle) went above and beyond to make sure everything was perfect. We loved all 3 restaurants and thought the food was AMAZING! Suru was our favorite. We enjoyed being greeted by Ginger the cat every morning at breakfast. We did the explorer excursion and heard other people staying at different resorts complaing about the rocky beaches. The beach at the Landings was a nice soft, sugar sand beach. I highly recommend the Landings Resort and absolutely plan to return.

Graham Walters

A fabulous location with excellent accommodation. The staff were all round fabulous and our particular thanks to Amit, Joanna and Flavia in the Beach Club restaurant who gave top level service. The food was lovely and varied. Highly recommended.

Kimberly Duplessis

I can’t say enough about the staff at this resort. Everyone is so welcoming and eager to make your stay be relaxing and fun. They will remember your name immediately, and make you feel at home. Our butler McGregor was amazing. He was very attentive and was always palming ahead for what we needed or ways to make our vacation romantic and special. The restaurant here is the best. The food was always great and the staff is so happy and friendly. This was our second time here and we are now hooked and plan to keep returning.

Molly Feeney

We loved our honeymoon at Serenity. From the moment you step out of the car we were greeted by Ethan our Butler who made sure we were well taken care of. He schedule our week out to perfection where there was plenty of time to relax but also had a fun adventure around the island to experience the beauty on St. Lucia. All the bar tenders including Ray, Kevin, and Charles made the best drinks and had great service. The food was amazing and the service was excellent at the Greathouse. My husband and I are definitely coming back to serenity

Drake Lyle

Our trip was amazing. We had read countless 5 star reviews about this resort and it lived up to our very high expectations going in. Perfect for honeymoon which we did in Feb. 2025. You are truly waited on hand and foot with the butler and 24/7 room service availability. Our butler, Quade, did a fantastic job and always was the most polite, professional, and fun butler we could’ve asked for. Kurt also assisted us and was fantastic as well. Kevin, Charles, Ray, and Jonathan at the bar all made delicious cocktails and were so fun to talk to. The housekeeping staff did an amazing job, we had Patrice and Trisha and the room was always in excellent shape along with many little details that went the extra mile. The restaurant wait staff and room service staff are always smiling, happy, and so helpful for whatever you need. Joela and Ginel were fantastic servers! Make sure to book at least 7 nights for the included couples package: massage, sunset cruise, pool cabana, beach cabana, and island tour as we enjoyed all of these experiences. You have access to the other main resort where families are but you really don’t even have to go over there. Truly an awesome honeymoon experience. Finally, once you drive around the island you will enjoy the resort’s close proximity to the airport.

Lauren Tessier

TLDR: absolutely stop reading this review and book your trip. From the moment we booked our honeymoon trip, every single task was done for us, other than packing our bags! The booking system was amazing, being able to include flights was huge for us. After we booked, we pleasantly found out we could pay in installments. Once fully paid off, the true relaxation began! We got a call two days prior to arrival from our Butler, Nerissa, who later we would find out to be the nicest, sweetest, most amazing lady! We arrived on 2/9 (Superbowl Sunday) and we were greeted at the airport with a private car that took us to the resort. Upon entry, Nerissa was waiting there with drinks for us and took our luggage, and we were in paradise! From there on, we got a tour and booked some extraneous activities. Narissa even scheduled a dinner the night of our arrival as we were really hungry from a full day of travels! The food was absolutely AMAZING with endless options, and the nightly sangria at the Greathouse was a fabulous touch. We had shrimp scampi, fried octopus, lobster linguine, etc. and we were never ever left hungry. There is also music every night for a fun vibe! The resort pool/hot tub was our favorite spot late at night into the early mornings, to spend out in the warmth staring up at the clear skies was just surreal. The activities on the island are plentiful, we booked a couple’s massage, a private cabana dinner, and a sunset cruise. Every single detail was worked out and scheduled for us to make sure we attended those activities and they were all amazing, to tie the vacation together so nicely. While many couples at the resort weren’t huge drinkers, the endless bar options were by far our favorite part. Plus, we met Nagoya, the bar manager who took care of us starting on Superbowl Sunday (P.S. get her French 75s!!) she was soooo friendly and bubbly every single night she worked and really just made us feel like family. Plus on karaoke night, Kevin was a kickass DJ and made sure no one’s glasses were empty! If you’re still reading this, I hope this convinces you to go: the rooms are SILENT and PRIVATE you could hear a pin drop. It was absolutely what we needed to get away from a busy suburban life. The private plunge pool was clean and a wonderful touch, with the outdoor minibar for our morning mimosas. Having 24/7 food and drink options made us feel like royalty, you’re never going to want to leave!! Overall, if you can’t tell, we fell in love with this resort for our honeymoon, and we’re already talking about going back this same year! This is our new vacation spot because no other vacation will live up to this resort. 1203936168/10 recommend! Be sure to book at least a few nights, you won’t want to leave 😊

Libby Roach

On arrival to the resort, we were greeted by fresh coconut water with their local rum, a cool towel and met our butler, Kimberly. We booked the Grande plunge pool suite which included a decent sized private pool, lounge chairs, small table and chairs where we were able to eat breakfast, a bar, mini fridge, outdoor sink, our own gazebo with ceiling fan, hammock and outdoor shower! The inside of the suite included a Nespresso with pods, coffee maker, ice maker, fresh water restocked daily, electric tea kettle with assortment of teas, mouthwash, shampoo, conditioner, body wash, soaps (all restocked daily). There is also a safe bolted in the closet. 2 robes are included. They also provided complimentary bug spray and after bite spray, both VERY much needed. As someone who regularly stays at Ritz Carltons and JWs; the quality of our room was on par with the aforementioned hotels. The grand romance package included a few great things such as the in suite couples massage. The jazz catamaran cruise is ONLY with guests staying at serenity (adult only). Great drinks, music and appetizers on board. beach cabana day- On of our favorite things we did. Private beach cabana with service, cooler, swinging bed, 2 lounge chairs, towels. The ocean is the Atlantic side so it was a bit rougher and more sea weedy but the sand was very clean and not rocky. They did their best to clean up the seaweed but it was present. Also, the beach is shared with the sister resort, so there are kids running around which made me nervous as we wanted a complete adult only quiet experience. The beach cabanas were set back and up high that we did not hear much. pool cabana day, same as beach but at the serenity adults pool. private island escapade- AMAZING! JT was our driver. We left at 8 am and got back around 3. He was so knowledgeable and taught us so much about the island. We went to the drive in volcano where we had a private tour and history. Bring tip money as the tour guide is separate. We then met back with Jason and he took us to the Mud Baths. He carried all our stuff, brought towels for us and told us how to apply the mud! He was also a great photographer and took a ton of pics and videos on my phone without me even asking. Afterwards, we had rum punch and beer (provided by JT). We walked into the botanical gardens and learned a lot about what the island can produce! We added on the sail and snorkel which was an additional 180 for 2 people. Warning-there will be kids and people from the sister resort. Nonetheless, it was a wonderful experience and the snorkel spots were really good!. The food: coming here, I was nervous about having only 1 restaurant. We had a 10 night stay here and didn’t get tired of the food ONCE. Always get the catch of the day!! There is also different breads each night, a palate cleanser and a different sangria each night. Do NOT miss out on sushi night! The entertainment and daily events: on arrival, Kimberly gave us a very detailed weekly list of events which included fire dancers, rum tastings, saxophonists, live singers, tiki drink making class, sushi making class, chocolate and champagne day, tacos and tequila day, paint and punch! some of these events required reservations which Kimberly made easy! The bar and service: Kevin, Ray and Charles are the absolute best bartenders!!! So welcoming, fun to talk to and great at making drinks. Ginel at the great house was so sweet, had an amazing level of service training and went above and beyond for us multiple times. Sabby taught us the paint and punch class and also delivered our breakfast everyday with a smile!!Leaving was so sad but Kimberly had arranged a private car to leave for the airport so that was stress free. All in all, the Negatives: the bugs (obviously serenity cannot control). The seaweed on the beach. That’s it! All the workers seemed to love what they were doing and went above and beyond for us to make it a great experience for us. Overall 10/10 honeymoon.