Coconut Bay Beach Resort and Spa

holly

My husband and I went here for our honeymoon and we loved it! The staff was extremely friendly and helpful with any questions we had. There were a lot of people at the resort, but nothing was ever overcrowded. There’s an adult side with a bar and 2 pools which we enjoyed for more quiet time. The beach was gorgeous with chairs, hammocks, a bar, and burgers during the day. We did a land and sea tour with snorkeling, lunch, mud bath, and the waterfall which did cost extra, but was worth the price! The spa there was amazing! I really can’t say enough positives about this place. We enjoyed the food, local vendors, and of course the beautiful views. The only downside would be the water pressure in the bathroom and the mattress was a bit firm. Other than that we hope to come back and bring the kids next time!

charlotte brohel

I highly recommend this resort whether you head to the Harmony adults only side (what we did) or the splash side for families. My mom and I had the absolute best time and will definitely be back and bring a lot more family and friends with us! The food at this resort was 10/10, all inclusive typically do not have the greatest food but every single meal at this resort was beyond delicious. We did the concierge package and it is certainly worth the extra money. All the perks it included truly felt like the VIP experience. After booking this resort I was nervous because I heard it can be very windy due to the location of the resort. Let me tell you, you need that breeze!! Having the lovely breeze all day made the heat so bearable!! The spa and half day sail and snorkel excursion were also 10/10. The resort being located so close to the airport was an actual dream!! The rooms were slightly outdated but in no way dirty. I did hear they are updating the rooms which is such a plus! The best thing about this resort was hands down the staff!!! Every single staff member was so sweet, friendly and accommodating. We didn’t run into a single person having “a bad day”. Jan was our waitress most the stay and she was so lovely, I can not wait to go back and see her!! From the concierge club we had Lanel, she was again 10/10 and for the harmony pool bar Zenia was the absolute best. This resort had sooo much space that you never feel like you are crowded by people. The amount of entertainment and activities that they had actually blew my mind, there was never a dull moment!! Our trip could not have been better and we will 100% be back!!! Thanks to the wonderful Coconut Bay Beach crew!!

Rich Harris

It is *very* hard to be anything other than extremely positive about this place. The staff, in particular, are exceptional and good fun to be around. The food is excellent and plentiful and the drinks flow very freely (there are lots of different styles of rum to enjoy). The site is spacious, calm and never feels overcrowded, and the beach (which surprisingly few seem to get to) is gorgeous. We ate in most of the restaurants and did not find it hard to get a booking later in the evening, which suited us fine. Silk was my favourite. We also enjoyed the reggae evening; the band is superb. The site is very close to the airport - the runway is at the end of the driveway! - which makes it very convenient. There are too few flights for it to be a noise concern. Being on the eastern coast, there is a breeze but it is wonderfully cooling. The lazy river is very relaxing and the water slides fun. Having an adults only side creates some extra space for couples, etc. but the family side is relaxed too. I can see why some people have said that the rooms are a bit dated but I wouldn't want to overstate this, partly because we were hardly ever in them, partly because they are spacious (for two people, at least), and most especially because housekeeping kept them spotless, as well as being very creative in modelling animals with the towels! About the worst I can think to say is that one of the treadmills in the gym was broken and that the tree frogs are noisy little beasts at night (never saw one, just heard). But, honestly, this place is pretty much perfect and absolutely deserves the very many positive reviews it receives. It might not be for everyone - it has an energy to it from all that is going on that may or may not appeal. For us, the main problem is that we are going on to another resort now and this one has set the bar very, very high.

Lyn Corry

Extremely disappointed with our vacation. We have traveled to many islands in the Caribbean and Mexico. This was by far the worst experience we have had. We paid extra for a "premium" room with an ocean view. Upon arrival were super disappointed to find a very run down hotel that looks like it has not been updated since 1980. The pictures on the website are very deceiving, it looks nothing like the pictures. 1. Rooms are very run down. Ocean view consisted of a small sliver of the ocean far away that you can barely see. Rooms smelled musty and bedding was stained. 2. Bathrooms were very small. Hot water didn't work for first 3 days we were there. We were told if we tip the housekeeper it would work. Magically, once we started tipping, our hot water started working. Even though maintenence came up 2 times prior and couldn't fix it. 3. The website boasts several restaurants, but good luck getting a reservation. All were booked up the day we arrived. We got to 1 restaurant and had to eat at the buffet the rest of the time. Buffet is good, but hardly any options. 4. Beach is on the Atlantic side--we did not realize this when we booked. Water is very choppy and looks nothing like pictures. If you want to go to Caribbean for the turquoise water, this is not the resort for you. 5. They do not give wristbands to any guests, which I found weird. There is no way of telling who is a resort guest and who is not!? 6. 1 person in our party was sick the second day with vomiting and diarrhea assumingly from the food. Overall, very disappointed. The money that you pay is not worth it. Spend your money at a better resort.

Jerry Komor

1.5km from airport. You can practically walk up to it if it was not for bags and kid in tow. Perfect quiet place to stay and enjoy with smaller kids. Lots of things to do. Daily character shows through the day and parades at night to keep them occupied. Lazy river and lots of shallow pools to soak up and teach kids to swim Resort is clean quiet even during busy season and proximity to air port has no notice bearing from planes. Lots of excursions to choose from if you like to explore. Short ones and full day trips are available with places to stop on way soak in water falls and pools to escape some of the heat and give kids a break.