Royalton Saint Lucia

Jaz Gharyal

Nice resort in a good location with a lovely beach, however there are areas that would benefit with refurbishment especially in the accommodation buildings. When we checked in, we had 2 rooms and 1 of the rooms had a very strong musty smell. I immediately asked to be moved but that did not happen until the following evening, therefore I was not relaxed and enjoying my first day there. The staff on reception are ok but some need to be more friendly and helpful. 'Service with a smile'. The food is of a good variety and some of the restaurants at the resort are very nice. We particularly enjoyed the Mexican one. There is a food truck near the swimming pools but for the 10 days we were there, they never has the daily specials mentioned on the board. The Royalton dance team are very good and the evening entertainment was enjoyable The vibe team are also friendly and entertaining. The evening bar staff do an amazing job.

Marie Broadstock

Our group of 5 had a fantastic stay Jan. 4 - Jan. 11. We visited while it was quiet so we never had an issue with overcrowding. We all enjoyed the food at both the buffet and a la carte restaurants. Lunch was always taken at the food truck and always good. I have a very sensitive stomach and am guaranteed to have some sort of issue while traveling. This is the first resort in 20 years of yearly traveling, that I have not had stomach issues from the food!!! Our favourite pool was dips! The bartenders there were all amazing. This is known as the quiet pool so if you want to relax poolside, this is where you want to be. We booked a catamaran excursion with mud bath, waterfall & snorkeling through Nexus. It was fantastic and well worth the money. The coffee bar makes some delicious boozy coffees and treats. Although there is one young lady in the coffee shop who is extremely rude and clearly doesn't want to serve tourists 😕 The beach area in nice, clean and calm. You can safely enjoy it even if you aren't a strong swimmer. The guys enjoyed snorkeling. They said it was good; not great. Entertainment was ok... There wasn't a huge crowd because it was quiet at the resort so they didn't use the big stage much. Which totally make sense. Bottom line on entertainment is, if you want a big show, go to Vegas! Don't expect too much and you won't be disappointed. Enjoy what they provide and enjoy the company you are with!

Carlos Upshaw

Service makes the resort ugly! 1. Took over 2 hours to check in. AfterTSA precheck, a 1 hour connecting flight, a 3 hour international flight, a 2 hour shuttle ride to get to the resort, and waking up early for it all, the check in process was worse than I could ever imagine. 2. Misleading room descriptions. Ocean view rooms are just "able to sea were the Ocean is". You drive, and they tell you "OCEAN FRONT" is what allows you to open up to the ocean from your balcony. Other resorts with better service and much nicer facilities don't do this, (and I've been to alot). 3. Service While there are some friendly staff, everything TAKES FOREVER! They process of everything is so slow. They changed our room, told us to be ready by 12 for the bell man to come for our bags. We came down with the bell man, it is now after 2, and I'm still waiting on the new room while I'm writing this review. 4. Food. Eggs taste like carton eggs. Unlike other resorts that actually have high quality food made from scratch, this resort has what is more like common hotel eggs used in hotels in the US. Definitely would not recommend this place when spending thousands of dollars on flights, resort fees and room fees, and expecting a great time

Alberto Viltres

We've been here for a week, and we really love the resort. It's very nice and beautiful, with a lovely, welcoming atmosphere in a natural setting. The hotel is very natural, surrounded by nature within the forest and undergrowth. The ocean view is wonderful and unforgettable. The entertainment is incredible, thanks to the Vibe Team. Leo, the showman, is the best, Coco, the boss, is very attentive to his team, the girls at the kids' club are excellent, and the fitness guys are great. We were with Leo on Friday night at the street party; he was our tour guide, security guard, and entertainer. The service at the resort is superb, with good food and cocktails, and friendly people working there. The New Year's Eve party was outstanding, and the fireworks were majestic. We highly recommend it!

Jessica

I'm glad I ignored the negative reviews on Google and other social media sites. Our stay was fantastic! The room and resort were nice and clean with an amazing view of the ocean. The beach is small in a cove but that meant it wasn't super busy or noisy. We didn't have any issues finding clean beach chairs. The weather in January was around mid-70s to low 80s with a nice breeze. The food was decent but keep in mind this isn't a 5 star resort. The Zen Teppanyaki and Calypso were our favorites. The service was always friendly with staff asking about any needs we may have and very cognizant of dietary restrictions. The gym was well equipped. Our butlers, Dela and Olivia, made our stay more enjoyable and relaxing. The main complaints I have are 1) the resort is a 2 hour drive from the airport with winding roads and 2) the resort seems to allow other companies not affiliated with the resort to walk the beaches selling excursions.