Spring Hotel Vulcano

PETER CLARK

Absolutely great hotel and amenities. The staff first class, from arriving at reception and all through our two week stay they provided a great service. The room was spacious and well equipped with a daily cleaning service if required. The pool and Bar areas were absolutely great and always a pleasure to go to. In over 25 years of going to Tenerife this was our first time in this hotel and was definitely our most enjoyable stay. We shall definitely be returning here.

Robyn Fitzgibbon

We’re currently staying at this hotel and unfortunately our experience has been very disappointing so far. Upon arrival, we were given a room that was clearly not cleaned properly. The smell of cigarettes was overwhelming — it was obvious that someone had been smoking in the room. The overall condition was filthy and far below what we expected. After travelling and arriving tired, the last thing you want is to walk into a dirty, unpleasant room. We chose to stay here based on a recommendation, which makes this even more frustrating. We ended up sitting in the lobby waiting to be reassigned, hoping the next room would at least be clean and fresh. We have now been given a new room. While it thankfully doesn’t smell of smoke, it is noticeably smaller than the original room we were first assigned. It will do, as we are only here for two nights, but it still feels like a compromise considering the price we paid. The terrace area is very basic, with a tiny pool that feels underwhelming. The layout of the hotel is also quite inconvenient, with everything spread out. The whole hotel feels very commercialised, lacking any personal touch. It honestly feels as though guests are treated like numbers rather than valued individuals, and that concerns or issues are not taken seriously. To make matters worse, we paid nearly €500 for 2 nights — which, so far, has absolutely not felt worth the money. We are here celebrating a special occasion, and instead of feeling relaxed and happy, this experience has left a bitter taste in our mouths. We truly hope management takes cleanliness and overall guest experience more seriously in the future.

Grace

Stayed here for 5 nights in May for our ‘baby moon’. Great and clean hotel and room, staff were also brilliant. We upgraded to the UP terrace for two of the hottest days of our stay and it was beautiful - great loungers / views / pools / drinks and snacks. Excellent location only 7 ish mins walk to the golden mile with loads of restaurant/bars etc if you want a bit of atmosphere. Also, only 30ish mins from the airport. Would definitely return!

Chloe S

Really enjoyed our stay here, it felt so luxurious. Breakfast was so so good with loads of options (even proper English bacon 😄). We stayed as 3 adults and got a really spacious room with an extra area and loads of storage felt like we got lucky with that! Pool area was great, always plenty of loungers so no need to wake up early to reserve one. One pool is heated which was nice. Spa staff were lovely and the gym was really good too. Only small downside was a bit of noise from building work, but it didn’t bother us much. Location is amazing, super central, and the free airport transfer for our 7-night stay was a great bonus. Would definitely stay again!

steve Head

First time to this hotel and would highly recommend, staff are genuinely lovely, rooms suit the purpose and have all you need, very clean and well stocked. We were lucky enough to enjoy the UP facilities and again very pleased with it. Having some experience in the hospitality trade, these guys have got it right in my opinion. Will definitely be coming back and will have no problems bringing friends with me.