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Located In: Mexico

Playacar Palace

Google Logo 4.6 Google reviews (2753)
Best Price From £1379pp
Aug 2025
£1449 pp
All Inclusive
Sep 2025
£1379 pp
All Inclusive
Oct 2025
£1559 pp
All Inclusive
Nov 2025
£1679 pp
All Inclusive
Dec 2025
£1679 pp
All Inclusive
Jan 2026
£1769 pp
All Inclusive
Feb 2026
£1899 pp
All Inclusive
Mar 2026
£1899 pp
All Inclusive
Apr 2026
£1619 pp
All Inclusive
May 2026
£1649 pp
All Inclusive
Jun 2026
£1759 pp
All Inclusive
Jul 2026
£1799 pp
All Inclusive
Aug 2026
£1919 pp
All Inclusive
Sep 2026
£1809 pp
All Inclusive
Dec 2026
£1909 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Dining
Hotel Reviews
More...
Overview

Overview

Dive into a wave of exotic extravagance with an irresistible all-inclusive Mexico holiday at the 5-star Playacar Palace, on the glistening shores of Playa del Carmen. Wake up each morning just steps away from stunning white sands and the azure wa...

Dive into a wave of exotic extravagance with an irresistible all-inclusive Mexico holiday at the 5-star Playacar Palace, on the glistening shores of Playa del Carmen. Wake up each morning just steps away from stunning white sands and the azure water of the Caribbean Sea, ready to enjoy all of the delights on offer at this sensational sun-drenched sanctuary. Ideal for anyone craving a romantic tropical retreat, or those hoping to enjoy special holiday moments with the whole family, a stay at the Playacar Palace promises to serve up a tantalising taste of Mexico that you will never forget.

Distance from the nearest beach

The Playacar Palace is located next to the beach.

Distance from resort centre

The Playacar Palace is close to an array of shops, bars and restaurants.

Distance from the airport

The Playacar Palace is approximately 59km away from Cancun International Airport.

Pools
Restaurant
Bar
Gym
Beach
Golf
Spa
Wifi
Kids Club
For Families
Click to read more
Accommodation
Superior Deluxe Partial Ocean View
  • Partial ocean views
  • Bathroom with tub and amenities
  • Complimentary Wi-Fi
  • Satellite TV
  • Coffee machine
  • Complimentary bottle of wine upon arrival
  • Mini bar
  • Air conditioning
  • 2 telephones
  • Safe
  • Alarm clock
  • Bathrobes
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service

Superior Deluxe Ocean View
  • Ocean views
  • Bathroom with tub and amenities
  • Complimentary Wi-Fi
  • Satellite TV
  • Coffee machine
  • Complimentary bottle of wine upon arrival
  • Mini bar
  • Air conditioning
  • 2 telephones
  • Safe
  • Alarm clock
  • Bathrobes
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service

Honeymoon
  • King-size bed
  • Ocean views
  • Furnished balcony
  • Whirlpool tub
  • Bathroom with shower
  • Complimentary Wi-Fi
  • Apple TV
  • Coffee machine
  • Complimentary bottle of wine upon arrival
  • Minibar
  • Air conditioning
  • Telephones
  • Safe
  • Alarm clock
  • Bathrobes
  • Hairdryer
  • Iron and ironing board
  • Beach bag
  • Aromatherapy and pillow menu
  • 24-hour room service
  • Turndown service
  • Two 25-minute massages
  • Concierge phone service
  • Nightly petit-fours
  • Early check-in and late check-out (subject to availability)

Facilities

Facilities

  • Swimming pool
  • Gym
  • Spa
  • Kids’ club
  • Complimentary Wi-Fi
  • Wedding and honeymoon venue
  • Daytime and evening entertainment
  • Restaurants
  • Bars
  • Beauty salon
  • 24-hour room service
All-Inclusive

All-Inclusive

The Playacar Palace all-inclusive programme includes the following:

  • Luxurious accommodation
  • Fine dining
  • Unlimited beverages
  • Complimentary Wi-Fi
  • Non-motorised water sports
  • 24-hour room service

Details may be subject to change. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Café Del Mar

  • Traditional and international buffet

Mo-Mo-No-Ha-Na

  • Pan Asian fusion dining

Bocelli

  • Italian a la carte specialties
Hotel Reviews
Google Logo 4.6 Google reviews (2753)
Fleur Tang
Everything about this hotel is amazing, might even be better than our stay at Moon Palace. Despite the negative comments about the buffet, the food is nutritious and delicious. All the restaurants are great and the service is outstanding. The only bad thing about this place is that the beaches are covered with algae. Overall, we would definitely go to this hotel again.
Alexa Reynolds
I recently stayed at this 5-star resort for my honeymoon, and I have to say, it was a huge disappointment. The resort promises 5 stars, but in reality, it's far from it. The prices are seriously overpriced for what you get. The only good thing about this resort was the dinner reservation restaurants. We had a good experience dining at them. However, that's about where the positives end. From the moment we arrived, the service was terrible. We felt like we were treated unfairly compared to older couples - they got help with luggage and a resort tour, but we didn't. We had booked a honeymoon suite, but the front desk guy, Abraham, gave us a dirty room with no view on the outskirts of the resort. When I complained, he didn't call his supervisor as requested and instead gave us another room, but not the one we paid for. To make matters worse, our room had constant alarm disruptions past midnight, and we had no privacy. We felt harassed. What's even more frustrating is that Abraham offered to upgrade us to a bigger suite at check-in, but it wasn't free. He wanted to upsell us when we had already paid a lot for our vacation. The food was a letdown too. At the buffet, staff rarely checked in on us or offered drinks. We had to ask just to receive water. The pool lunch area was slightly better, but overall, the experience was still not great. The resort itself was not well-maintained - dirty interior, dirty glass doors, and not enough seating. The beach was closed due to seaweed, that’s that we went towards the end of June. and there weren't enough entertainment options. The ambiance was completely lacking. Overall, I would not recommend this resort to anyone. Save your money and choose another resort to stay at. Our honeymoon was a very unsatisfactory and unhappy experience because of this resort."
Stephanie MacDonald
This was the best experience I have ever had in a hotel! The staff was amazing! Super friendly, helpful they made me feel at home. The room had an amazing view of the ocean and pool. I couldn't have asked for a better location! It was next to the mall and the Plaza, the ferry to Cozumel was right next door. I would recommend this hotel to anyone looking to travel to Playa Del Carmen.
Rebecca Martinez
We had such an amazing week stay! The staff is wonderful… everyone is so friendly! Ricardo and Danielle in the pool are were phenomenal servers, attentive and so kind! Christopher and Miguel at MadreMia were perfect! All the restaurants, buffets and room service offered such good tasting food and each one had their own unique spin on drinks! Luis, the bellhop, was friendly and helpful! I highly recommend if you want an amazing all inclusive stay! We plan to try other Palace resorts.
Anna S
A very pleasant stay at Playacar palace and would definitely recommend! The food was delicious in all the restaurants and buffet, and they had gluten free and vegetarian options. The rooms were spacious and clean. There was a fridge that actually kept the drinks cool, unlike other hotels. Maybe as an improvement the showers could have a detachable head as wet as the overhead shower. The location was great, a short walk from the ferry and the shops/restaurants. The hotel had a pool and access to the sea with deckchairs and staff that were very attentive. Playacar palace was our first all inclusive resort and we loved it! I would definitely recommend a stay here.
More...

BEST PRICE FROM Flight & Hotel
£1379pp
Aug 2025
£1449pp
All Inclusive
Sep 2025
£1379pp
All Inclusive
Oct 2025
£1559pp
All Inclusive
Nov 2025
£1679pp
All Inclusive
Dec 2025
£1679pp
All Inclusive
Jan 2026
£1769pp
All Inclusive
Feb 2026
£1899pp
All Inclusive
Mar 2026
£1899pp
All Inclusive
Apr 2026
£1619pp
All Inclusive
May 2026
£1649pp
All Inclusive
Jun 2026
£1759pp
All Inclusive
Jul 2026
£1799pp
All Inclusive
Aug 2026
£1919pp
All Inclusive
Sep 2026
£1809pp
All Inclusive
Dec 2026
£1909pp
All Inclusive

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