Close

Call us
Favourites
My Account
Menu

Call Our Travel Experts

Receive tailored travel advice and book the perfect holiday of your dreams.

For After Sales please contact:

Click for Customer Service

Opening Hours

Please note that bank holiday hours may vary and might not align with these standard timings.

  Back Home Destinations Caribbean Mexico El Dorado Royale Riviera Maya   
Search
phone icon
Located In: Mexico

El Dorado Royale Riviera Maya

Google Logo 4.5 Google reviews (5887)
Best Price From £1399pp
Feb 2026
£2639 pp
All Inclusive
Mar 2026
£1929 pp
All Inclusive
Apr 2026
£1409 pp
All Inclusive
May 2026
£1479 pp
All Inclusive
Jun 2026
£1419 pp
All Inclusive
Jul 2026
£1479 pp
All Inclusive
Aug 2026
£1579 pp
All Inclusive
Sep 2026
£1399 pp
All Inclusive
Oct 2026
£1509 pp
All Inclusive
Nov 2026
£1509 pp
All Inclusive
Dec 2026
£1529 pp
All Inclusive
Jan 2027
£1719 pp
All Inclusive
Feb 2027
£1749 pp
All Inclusive
Mar 2027
£1969 pp
All Inclusive
Apr 2027
£2459 pp
All Inclusive
Jun 2027
£1899 pp
All Inclusive
Up to 45% Off
Overview
Accommodation
Facilities
Dining
Offer Details
Hotel Reviews
Overview

Overview

Experience the epitome of luxury and romance at El Dorado Royale in the exquisite Riviera Maya. This beachfront paradise boasts stunning views of lush gardens, sparkling pools, and the pristine Caribbean Sea. Centrally located, El Dorado Royale of...

Experience the epitome of luxury and romance at El Dorado Royale in the exquisite Riviera Maya. This beachfront paradise boasts stunning views of lush gardens, sparkling pools, and the pristine Caribbean Sea. Centrally located, El Dorado Royale offers the perfect blend of excitement and tranquility. Explore the vibrant Playa del Carmen and relax in the peacefulness of Puerto Morelos, all within easy reach of this idyllic resort.

How far is the nearest beach?

As for the nearest beach, El Dorado Royale Riviera Maya is situated alongside a beautiful stretch of beach overlooking the Caribbean Sea.

Distance from the airport

The El Dorado Royale Riviera Maya is located approximately 22 miles southwest of the nearest airport, Cancun International Airport.

Access to themed Water Park (Aqua Nick)
  • Stays of 3 to 5 nights will include one visit to the park.
  • Longer stays will include additional visits, based on the total number of nights booked.
These new conditions will take effect starting June 1.
Please note that all other activities included in the More Inclusive program remain unchanged, with unlimited access throughout the guest’s stay.
Pools
Restaurant
Bar
Parking
Wifi
Gym
Beach
Spa
Click to read more
Accommodation
Luxury Junior Suite
  • 3 guests
  • 599 ft2 / 55.65 m2
  • Newly renovated suites with lavish garden views
  • Decorated with inspirational Mexican culture
  • Authentic dark wood furniture with king or two double beds
  • Contemporary bathrooms equipped with a relaxing hot tub and double sinks
  • Signature amenities creating a relaxing and romantic atmosphere
Beach Front Junior Suite
  • 3 guests
  • 590 ft2 / 54.81 m2
  • Newly renovated suites decorated with inspirational Mexican culture
  • Located just a few steps from the beach and close to a pool & natural salt pool
  • Authentic dark wood furniture with king bed
  • Contemporary bathrooms equipped with a relaxing hot tub and double sinks
  • Signature amenities creating a relaxing and romantic atmosphere
Swim Up Junior Suite
  • 2 guests
  • 590 ft2 / 54.81 m2
  • Suites offering convenient access to a lazy river from your terrace or access to a tropical garden followed by the lazy river
  • Decorated with inspirational Mexican culture
  • Authentic dark wood furniture with King bed or two double beds
  • Contemporary bathrooms equipped with a relaxing hot tub and double sinks
  • Signature amenities creating a relaxing and romantic atmosphere
  • Located from villa 1 to 5 and from villa 42 to 44.
Beachfront Swim Up Junior Suite
  • 3 guests
  • 590ft² / 57.81m²
  • Suites located on the ground floor, just a few steps from the beach and close to a pool
  • Convenient access to a river from your terrace
  • Authentic dark wood furniture with a King bed
  • Contemporary bathrooms with double sinks
  • Relaxing hot tub in the suite
Facilities

Facilities

  • Welcome glass of Sparkling wine and refreshing towel.
  • Wireless Internet available.
  • Valet parking service.
  • Hospitality Desk.
  • 6 swimming pools, including a natural salt-water pool.
  • Personal Concierge Service from 8:00 am to 4:00 pm.
  • Unlimited free National and International Calls.
  • Safe deposit box at the room.
  • All Gourmet meals and specialty bites.
  • Alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands.
  • Minibar with beer, water, and soft drinks (stocked once a day).
  • 24-hour room service. (Restrictions apply on rainy days)
  • Daily and nightly activity program, including live music and shows.
  • Green House Tour.
  • Various classes such as Cooking, Dancing, and Spanish lessons.
  • Different sports activities such as Archery, Rif­le shooting, and Ping Pong.
  • Towel decorations.
  • Guided bicycle tour.
  • 1 lighted tennis court (Rackets and balls provided free of charge) (Restrictions apply to be used at night)
  • Fitness center, Sauna, and Steam Room.
  • Yoga Sessions, Cross Fit, Functional Training and TRX sessions, Aqua Gym, and Water polo.
  • Non-motorized water sports: kayak and snorkeling gear.
  • Scuba clinics in the pool.
  • Water Volleyball and Beach Volleyball.
  • Laundry service.
  • Gift Shop.
  • Car rental, Money Exchange, and Medical services available 24 hours.
  • Special wedding, honeymoon, and anniversary packages.
  • Optional In Room Amenities and Packages (online store).
  • ATM –USD only.
  • Spa and Beauty salon Services.
  • Candle light dinner from 6:00 pm to 10:00 pm.
  • Coffee Shop
  • Wave runners and parasailing available at El Dorado Maroma.
  • Scuba diving trips, certificates, rental equipment, and deep-sea fishing.
  • Group Clinics, Private Lessons, and a 5K RUN.
  • Beach Access
Dining

Dining

Cocotal – International Cuisine
  • Guests can choose from a welcoming lavish food display for breakfast featuring cooking stations, mouthwatering dishes and irresistible home-baked bread. Cocotal offers something for everyone in an elegant air-conditioned atmosphere.
  • Breakfast: 6:30 am – 12:00 pm

La Isla
  • Welcome to the real Mexico, the perfect place to experience the authentic Mexican “street food” while you enjoy our relaxed ambiance with stunning views. During dinner, delight your senses with our exclusive “Mexican Cuisine” in a pleasant and casual atmosphere.
  • Breakfast: 6:30 am – 11:00 am
  • Lunch: 12:00 pm – 4:00 pm
  • Dinner: 5:00 pm – 10:00 pm

Rincon Mexicano
  • A la carte International Cuisine Breakfast with gorgeous garden views.
  • Breakfast: 7:00 am – 11:00 am

Fuentes – Teatro Culinario
  • Enjoy one of the world’s most avant-garde concepts in culinary entertainment. Open kitchen with a full cooking show of an iron chef level. A one-of-a-kind Culinary Theater with gourmet performance by our Chef and Sommelier designed to amuse both your appetite and curiosity.

Kampai – Pacific Rim
  • Kampai not only has its sushi menu but also creatively decorated with Buddha statues and eye-catching oriental designs.
  • Lunch: 12:00 pm – 5:00 pm
  • Dinner: 5:00 pm – 10:00 pm

D'Italia Casitas
  • Authentic Italian Cuisine in a Luxury Beachfront setting that offers traditional dishes and creations from our International Chefs.
  • A la Carte Dinner: 6:00 pm – 10:00 pm

Santa Fe Grill – American Cuisine with a Mexican Spirit
  • In the midst of décor reminiscent of old New Mexico missions, Santa Fe Grill is an innovative proposal catering unique flavors on coal oven-cooked dishes and presentations ideal for sharing. Enjoy at sunset for a spectacular view of the sun setting over the mangrove.
  • Lunch: 12:00 pm – 5:00 pm
  • Dinner: 5:00 pm – 10:00 pm

D'Italia Villas
  • Finest Italian cuisine and memorable dining experience by offering superior food quality, an elegantly charming ambiance, and staff members that make you feel at home.
  • A la Carte Dinner: 6:00 pm – 10:00 pmAll-Inclusive (If applicable)

SPOT
  • Located in a corner, surrounded by our tropical bushes, indulge in the sun, breeze, and feast on our lavish food display and premium beverage service.
  • 9:00 am – 5:00 pm

Kick - Flip Flop Less Midday Grill
  • Located on the beach with spectacular views of the ocean.

Swim Up Bar La Isla
  • Swim up bar located at La Isla Swimming Pool.
  • 9:00 am – 5:00 pm

Swim Up Bar Fuentes
  • Swim up bar located at Las Fuentes Swimming Pool.
  • 9:00 am – 5:00 pm

Swim Up Bar Tucanes
  • También ofrece un área de palapa para los que buscan descansar bajo la sombra.
  • 9:00 am – 5:00 pm

Martinis Lobby Bar
  • Sip Martinis at the sophisticated-chic Martini Bar which offers a variety of premium vodkas from around the world. Serving premium brands beverage selection.
  • 10:00 am – 1:00 am

Bar Guacamayas
  • Relax on one of the swinging chairs while savoring a cold drink. Choose between a great variety of beverages (cold Mexican beers, cheladas, exotic cocktails or aged tequila) with live music.
  • 5:00 pm – 1:00 am

Gaviotas Seashore Bar
  • Located in front of Kampai restaurant.
  • 5:00 pm – 11:00 pm

Bellinis
  • Enjoy from our variety of Bellini’s in a contemporary lounge ambiance.
  • 5:00 pm – 11:00 pm
Offer Details

Up to 45% Off

Up to 45% Off
Up to 45% Off when travelling between 16/12/2025 - 02/01/2027.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Hotel Reviews
Google Logo 4.5 Google reviews (5887)
Aqila Azizi
El Dorado Royale is marketed as a luxury resort, but our experience fell far short of that standard. The resort is extremely large, with three hotels sharing restaurants, which made everything feel crowded and impersonal rather than upscale. The staff generally seemed to be there just to do their jobs. While they were not rude, no one went above and beyond, which is something we expect at a resort claiming to be “luxury.” The exception was housekeeping, which was consistently excellent and the only real positive of our stay. Dining was one of the biggest disappointments. There is no true evening buffet, and the resort is heavily focused on restaurants instead. Unfortunately, the wait times were terrible, making meals frustrating rather than enjoyable. The beach was also misleading. There is no real beach experience, as concrete blocks line much of the shoreline, which takes away from the natural beauty you’d expect in this location. Additionally, the resort pushes timeshare sales, and several employees seemed eager to sell rather than enhance the guest experience. Overall, this resort was not worth our money or time. It is absolutely not a luxury resort, and we would not return or recommend it to travelers looking for a high-end, relaxing experience.
Teri Ritchie
We were with a group of 18 people for 2 b-day celebrations. I will say that the waitstaff were so great and they were all very friendly. The place was beautiful. There were beaches, but I’m not sure if getting into the ocean there was a good idea, so we stayed in the pools and really enjoyed that part. Now for the bad parts...We ran out of bottled water by day 2. When they cleaned and stocked our room, they did not replenish the water or the coffee. I had to ask for bottled water in the room multiple times and for several days before we finally got some on the last night, I mean you can't drink the tap water in Mexico, so hello. There was NO hot water in the shower. (That was miserable) We felt like we spent most of our vacation waiting in line in the lobby for everything. Getting a dinner reservation was ridiculous, with no reasonable time spots. We scheduled bell hop to come get us the morning we left, with enough time to get breakfast before the shuttle was supposed to pick us up. (We were at the farthest end of the property) They NEVER showed up. We had to drag our bags down the stairs and over halfway across the property before an employee with a golf cart stopped to take us to the lobby. Of course we missed breakfast. The "free" shuttle company to and from the airport was just deplorable. I had to book this at least 3 or 4 times and they still told me we didn't book it. I even got confirmation from them, without my flight info, so I responded to correct this and STILL was not booked. What exactly was being confirmed?!?!? The guy at the Lomas desk (the ones that book the excursions and the shuttle) was so incredibly rude. Somehow, I convinced them to let myself and my husband on the shuttle back to the airport, but they flat out refused to add the other 3 people from our group that were all confirmed to be on that shuttle too. We ALL had the same flights back; this made no sense to us. There was plenty of room on that shuttle, for people and bags. They ended up having to pay for a cab. When I stay at a resort, I want to check in all at once and enjoy my time, not stress. We opted not to do the 1 free excursion that was available...it was a 2-hour ride, 1.5-hour hike, for only a 40 min cenotes snorkel/swim and then 1.5-hour hike back to the 2-hour ride back. No food or drinks included, at all. No thanks. This place has a lot of potential, but it is not for me.
Laurie Schnase
We had an amazing time once again visiting our home away from home! So many great options for food and entertainment. This was the first time we did the Maroma excursion that is part of the More Inclusive. We loved the catamaran and snorkeling tour. Some people that made our trip special: Butlers: Miriam and Jhonny. Always had a smile on their faces and willing to help with anything. Ysabel filled in for a couple nights and we loved her. Waiters: Jairo and Rodrigo at Italia Casitas. We've known Jairo for 5 years and ask for him every time. Rordrigo kept us laughing. Antonio at La Isla was spot on helpful. We were lucky to have him for 2 days. Beach Butlers: Ramon and Emi. Ramon was always checking in on us seeing if we needed anything. Emi filled in for a day and was just as great Of course no review would be complete without praising the bartender of our life, Cesar. Always has a smile and great to talk to.
Jennifer Clark
We had a great time at El Dorado Royale! The resort itself is beautiful, and our room was absolutely stunning—clean, comfortable, and well maintained. The service throughout our stay was outstanding; the staff was friendly, attentive, and truly went out of their way to make our experience enjoyable. The beach was great, and we loved being able to snorkel right there—we saw some beautiful fish, which was a highlight of the trip. Our reservation also included a catamaran excursion at Maroma Beach, and it was so much fun and definitely worth it. The only challenge we had was determining the restaurant schedules, as they were a bit difficult to navigate at times. Other than that, everything exceeded our expectations. Overall, it was a wonderful vacation, and we would absolutely recommend El Dorado Royale to others looking for a relaxing and fun getaway.
Jessica
We recently stayed at El Dorado Royale, and overall our experience was mixed. Check-in was fast and efficient, and the staff were consistently friendly and welcoming. There was no language barrier, as most staff spoke English. The resort itself is beautiful and oceanfront, but swimming in the ocean isn’t really possible due to strong currents and barriers. Dining was one of the bigger letdowns. Dinner reservations were very hard to get, so we often had to rely on the buffet at Generations, which is on the other side of the resort and requires a golf cart. When we did eat at the buffet, the options were limited—most of the meat selections were chicken. Breakfast options were also repetitive, and one restaurant that was supposed to be open for breakfast never opened during our stay. Transportation around the resort was inconsistent. Golf carts weren’t always available, and we sometimes waited over 30 minutes at pickup spots. We were also assigned a concierge based on our room location, but our concierge was never available, forcing us to go back to the main lobby anytime we needed help with dining. The resort strongly pushes timeshare presentations, which felt aggressive at times. You really have to be firm if you’re not interested. There are also no ice machines—room service can take a while, so we usually just grabbed ice from the nearest bar. We did enjoy some of the excursions. Maroma Beach was beautiful, and the catamaran tour was a highlight, but communication was poor and the day was very long with only one return time. The on-site cenote and animal sanctuary were great experiences—definitely worth doing. Bring bug spray. Although the resort is adults-only, it caters to an older crowd. Evening entertainment usually ends around 10 p.m., and the resort becomes very quiet afterward. Also worth noting: souvenirs on-site are very expensive—you’ll find better prices at the airport. Overall, El Dorado Royale is relaxing and has friendly staff, but issues with dining, transportation, concierge availability, timeshare pressure, and limited nightlife kept it from meeting expectations.

BEST PRICE FROM Flight & Hotel
£1399pp
Feb 2026
£2639pp
All Inclusive
Mar 2026
£1929pp
All Inclusive
Apr 2026
£1409pp
All Inclusive
May 2026
£1479pp
All Inclusive
Jun 2026
£1419pp
All Inclusive
Jul 2026
£1479pp
All Inclusive
Aug 2026
£1579pp
All Inclusive
Sep 2026
£1399pp
All Inclusive
Oct 2026
£1509pp
All Inclusive
Nov 2026
£1509pp
All Inclusive
Dec 2026
£1529pp
All Inclusive
Jan 2027
£1719pp
All Inclusive
Feb 2027
£1749pp
All Inclusive
Mar 2027
£1969pp
All Inclusive
Apr 2027
£2459pp
All Inclusive
Jun 2027
£1899pp
All Inclusive

PLEASE WAIT...

Oops something went wrong...
SIMILAR HOTELS

Here are some similar hotels that might interest you...

x
Request a Quote