Bahia Principe Grand Coba

Lana Novikova

Our stay in Principe Bahia Grand Coba turned out to be even more special than we expected — and a big part of that was the amazing kids’ programs, which really feel like a hidden gem of the resort. Both the Kids Club and the Teens Club are thoughtfully designed, creative, and full of energy, keeping children engaged and happy throughout the day. For us, the Teens Club was especially important. Our high-energy daughter usually isn’t easy to engage, but here she immediately felt understood and included. The leader, Gigi, has an incredible ability to connect with kids. The flexible, interest-based program with two daily sessions (10–5 and 8-11) was a perfect match for our daughter, who came back every day full of stories. It truly became the highlight of our trip. The Entertainment Team also deserves a mention. They work incredibly hard, bring so much positive energy, and offer fun and varied activities. I especially enjoyed the water therapy sessions — their enthusiasm makes you want to join in and participate. The hotel overall feels warm and welcoming. The staff are hardworking and very accommodating, and the food selection is good if you explore a little. One thing to keep in mind is that the hotel is not on the first beach line. We were initially concerned, but the shuttles run often, and it turned out to be absolutely manageable — just something guests should know. Overall, we would definitely recommend this hotel, especially for families. The kids’ programs — both Kids Club and Teens Club — make the resort truly special, and the Teens Club made our daughter’s holiday unforgettable.

Raz Gharib

I can’t express my gratitude enough to every single staff member at Bahia Principe Grand Coba. Everything was absolutely perfect. They truly go above and beyond for you and your family—believe me when I say you will not regret choosing this resort. I traveled with my husband and our four children, and from the safety to the service, everything exceeded our expectations. Even with our halal dietary needs, the staff did everything possible to accommodate us and make our stay comfortable and stress-free. I honestly can’t put into words how amazing everyone was. We will definitely be returning and highly recommend this resort to anyone considering it. You all deserve the very best—thank you for an unforgettable experience. Ebad G and Raghdia B

안정협

술꾼들의 휴양지로 최고 무료 무제한 뷔페 06시까지 각종 양주 무료 객실에 벌레 약간 1.When I enter the room, there is a strong smell of old mold. The hotel provided a dehumidifier to solve this problem, but the noise is too loud and very inconvenient, and improvements are insufficient. 2. As expected, there are many bugs in the room. There are scary-looking ants and very small insects, which are scary and uncomfortable. It seems the resort has carried out disinfection, but they haven't done post-processing, so I'm worried about what harmful products were used. 3. The resort's dining facilities are only buffet and snacks. There is no choice. There are no snack bars, or there are limited options for snacks. 4. It was said that you could have three meals at seven restaurants in a week, but it is almost impossible to use. Even if I try the resort app for more than 2 hours, I cannot make a reservation. The system is slow and there are issues, so I can't make a reservation. 5. Although it was said to be all inclusive, the gym ends at 10 o'clock, there is a leak, and the smell of mold is still strong. Also, all services require a separate fee. 6. The travel agency said that other facilities within the resort could be shared, but almost all of them are paid. In the evening, the road to the accommodation, as well as the roads near the performance venues or swimming pools at other resorts, are blocked by security personnel, making passage impossible. Even during the day, sharing buffets or other facilities is inconvenient or unavailable. We will strongly demand compensation from a travel agency that claims to be able to share facilities within the resort. Because an acquaintance said their trip to Cancun last year was so fantastic, I chose the grand coba resort with a more expensive and longer journey. We expected a trip with very high-quality service, enjoyment, and everything else, free from worries about money and time, but these problems are ruining our worst vacations, limited to uncomfortable resorts, and our vacations that should be enjoyable. I complained at the resort, but even after waiting an hour, the manager had already left work, and their handling was not satisfactory. We never recommend grand coba.

Dawn

Jose, along with both Miguels and Liberato, made our time outstanding at the Flamboyán Pool Bar during our week at the hotel. They took incredible care of us every single day and truly made our pool days what they were. Always friendly, attentive, and genuinely fun to be around, we looked forward to seeing them daily and couldn’t recommend them more. The entertainment team was also a huge highlight. Eder was absolutely hilarious and had an amazing way of bringing everyone together and keeping the energy high. Jonathan was a great karaoke host and kept things fun and lively all night. Thank you to the entire team. Everyone we crossed paths with was fantastic and helped make our stay extra special. ❤️

Sean Truck

To me this would have been a 5 star vacation until this happened the last few days. The food was mediocre but can get past that. My child paid with his own money to paint a sculpture at the pool for a momento from the vacation and once it was done the lady said she had to take it home and dip it in stuff to make shiny and would return the next day to the front desk for pickup. Sounded like this was the normal way it worked... Fair enough I guess. Well this didn't happen. And again the next day not available. The front desk never seemed to think anything like this was ever dropped off there. Probably wasted like 90 minutes on trying to track this down. They said something about offering up a refund after 7 days but we are already home now. They could have done something to make it right at the time and maybe this wouldn't happen. Definitely unacceptable that they allow people like this to work on their property. But if you are there maybe pay for the items once they are ready and received but they won't go for that I'm sure. I understand there's lots of scams at these resorts and we learned a few that are offered up here like the free shopping tour to playa del carmen (don't take it). But anyways to scam a child out of money and a keepsake from the trip is pretty low. So this kinda swapped me from being willing to recommend this place to friends and relatives and planning my next trip here already to telling everyone to stay away and go somewhere else.