Close

SIGN UP TO RECEIVE VIP ACCESS TO OUR TOP DEALS, COMPETITIONS & TRAVEL INSPIRATION

SIGN UP TO RECEIVE VIP ACCESS TO OUR TOP DEALS

For Reservations

For After Sales
Click for Customer Service

Opening Hours




Located In: Mexico

BlueBay Grand Esmeralda

Google Logo 3.9 Google reviews (9521)
Best Price From £979.00pp
Mar 2024
£1489 pp
All Inclusive
Apr 2024
£1029 pp
All Inclusive
May 2024
£979 pp
All Inclusive
Jun 2024
£1109 pp
All Inclusive
Jul 2024
£1249 pp
All Inclusive
Aug 2024
£1229 pp
All Inclusive
Sep 2024
£1109 pp
All Inclusive
Oct 2024
£1179 pp
All Inclusive
Nov 2024
£1099 pp
All Inclusive
Dec 2024
£1099 pp
All Inclusive
Jan 2025
£1369 pp
All Inclusive
Feb 2025
£1479 pp
All Inclusive
Mar 2025
£1509 pp
All Inclusive
May 2025
£1399 pp
All Inclusive
Overview
Accommodation
Facilities
All-inclusive
Dining
Hotel Reviews
More...
Overview

Overview

Sitting among lush gardens, beside a gorgeous palm-fringed beach, the BlueBay Grand Esmeralda, in Playa del Carmen, is the ideal destination for a luxurious holiday. Guest can relax to their heart’s content beside 1 of the 3 glorious swimming pool...

Sitting among lush gardens, beside a gorgeous palm-fringed beach, the BlueBay Grand Esmeralda, in Playa del Carmen, is the ideal destination for a luxurious holiday. Guest can relax to their heart’s content beside 1 of the 3 glorious swimming pools, or drift away on the sand, listening to the waves lapping the private beach. The BlueBay Grand Esmeralda also boasts a spa and gym, while young travellers are well catered for with a mini club and children’s activities. If you find yourself needing to cool of a little, the hotel’s elegant rooms provide a great place to recharge your batteries, while you can enjoy a range of cuisines from around the world at the BlueBay Grand Esmeralda’s restaurants. The all-inclusive package also adds to the holiday experience, helping to take the worry out of mealtime. When you’re feeling refreshed, it could be time to explore a little bit more of Mexico. The BlueBay Grand Esmeralda is close to a number of fantastic attractions, with the Mayan ruins in Tulum, Xel-Ha aquatic theme park and Xcaret eco-archaeological park all within driving distance. Golfers will be pleased to know that there are a number of courses nearby, while the waters off the coast are great for scuba diving and snorkelling. So, whether you’re seeking a romantic getaway, a once in a lifetime family holiday, or a dream wedding venue, the BlueBay Grand Esmeralda ticks all the boxes.

How far is the nearest beach?

The BlueBay Grand Esmeralda is located right next its own private beach.

Distance from resort centre

The BlueBay Grand Esmeralda is approximately 12km away from the centre of Playa del Carmen. A number of golf courses can also be found nearby, while the Xcaret eco-archaeological park is around 20km away from the BlueBay Grand Esmeralda and the Xel-Ha Park aquatic theme park is approximately 60km away. Holidaymakers can also visit the Mayan ruins in Tulum 72km away.

Distance from airport

Cancun International Airport is approximately 48km away from the BlueBay Grand Esmeralda.

Pools
Restaurant
Bar
Gym
Beach
Golf
Spa
Wifi
Pools
For Families
Click to read more

Accommodation
Deluxe Garden View
  • Private balcony or terrace with garden view
  • King-size bed or 2 double beds
  • TV
  • Air conditioning
  • Digital safe
  • Minibar
  • Telephone
  • Fan
  • Coffee machine
  • Alarm clock
  • Fully equipped bathroom
  • Hairdryer
  • Iron kit

Deluxe Partial Ocean View
  • Private balcony or terrace with partial sea and garden views
  • King-size bed or 2 double beds
  • TV
  • Air conditioning
  • Digital safe
  • Minibar
  • Telephone
  • Fan
  • Coffee machine
  • Alarm clock
  • Fully equipped bathroom
  • Hairdryer
  • Iron kit

Deluxe Ocean View
  • Private balcony or terrace with sea view
  • King-size bed or 2 double beds
  • TV
  • Air conditioning
  • Digital safe
  • Minibar
  • Telephone
  • Fan
  • Coffee machine
  • Alarm clock
  • Fully equipped bathroom
  • Hairdryer
  • Iron kit

Deluxe Jacuzzi Suite
  • Private Jacuzzi
  • Terrace or balcony
  • King-size bed
  • Lounge
  • Sofa bed
  • Dining room
  • TV
  • Air conditioning
  • Digital safe
  • Minibar
  • Telephone
  • Fan
  • Coffee machine
  • Alarm clock
  • Fully equipped bathroom
  • Hairdryer
  • Iron kit

Swim-up Suite Garden View
  • Direct pool access
  • Private terrace
  • King-size bed
  • Lounge
  • Sofa bed
  • Dining room
  • TV
  • Air conditioning
  • Digital safe
  • Minibar
  • Telephone
  • Fan
  • Coffee machine
  • Alarm clock
  • Fully equipped bathroom
  • Hairdryer
  • Iron kit


Facilities

Facilities

  • 3 swimming pools with separate children’s areas
  • Private beach
  • Children’s club
  • Wi-Fi
  • Non-motorised water sports
  • Spa (local charge)
  • Gym
  • Tennis courts
  • Shops
  • Entertainment
  • Restaurants
  • Bar
  • Wedding venue
  • Babysitting service (local charge, subject to availability, booking required)
  • Laundry service (local charge)
  • 24-hour reception
  • Concierge
  • Conference rooms

All-inclusive

All-inclusive

If you choose to go all-inclusive, the programme generally consists of breakfast, lunch and dinner. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.


Dining

Dining

Jaal-Ha

  • Buffet dining
  • Serves breakfast and lunch

Festival

  • Buffet dining
  • Serves breakfast, lunch and dinner

Seafood Restaurant

  • A la carte dining
  • Serves dinner

Steakhouse

  • A la carte dining
  • Serves dinner

Asiatic

  • A la carte dining
  • Serves dinner

L’Atelier

  • French cuisine
  • A la carte dining
  • Serves dinner

Il Cuore di Rossi

  • Italian cuisine
  • A la carte dining
  • Serves dinner

Don Isi

  • Mexican cuisine
  • A la carte dining
  • Serves dinner

Festival

  • Buffet dining

Hotel Reviews
Google Logo 3.9 Google reviews (9521)
pnich
Showing its age. Rooms are dated and show the time. For example, the elevator in our building never worked, the room door had to be jiggled hard to lock, and the jacuzzi on the balcony (we paid for the upgrade) only ran cool water. Still, the room was good for the price. Pool was nice, though suitable, at 1.2M depth, for children only. Food was plentiful, though also consistently bland, barring the Mexican-themed restaurant. Beach was too seaweed-covered for swimming. Saving grace was the staff - always helpful, always going out of their way to assist, always ready with a 'hola'. Gardens were lovely and well-kept.

Cory Booth
We recently spent 10 days at this resort. We read a lot of negative reviews after we booked and got a little nervous. Once we arrived we were greeted by wonderful staff who treated us great for our entire stay. Food was excellent. Drinks were plentiful and always delicious. Resort was clean and maintenance staff were always busy fixing any issues. The lagoon just a short 10 minute walk down the beach was excellent for swimming in and there were always plenty of colourful fish that could be seen swimming around you. We all had a fantastic time and will 100% return in the future.

Marina Espírito Santo
My stay at Hotel New Blue Grand Esmeralda, Mexico, was disappointing in several aspects. Despite being advertised as a five-star hotel, the experience fell short. During my stay, the hotel beach was full of seaweed, making it impossible to enjoy. Additionally, while some staff members were helpful, others seemed uninterested in fulfilling our requests. We faced three consecutive days without hot water, which is unacceptable for an establishment that claims to be of quality. Furthermore, noise in the rooms was excessive, disturbing our peace and comfort during the stay. We were also frustrated with the lack of consideration for our requests. It seemed like our concerns were not taken seriously, and there was no real effort to resolve the issues we faced. Another negative point was the restrictive policy regarding transfers. We were not allowed to be picked up by our transfers within the hotel, causing inconvenience and discomfort.Despite the food and drink being of good quality, the lack of variety in the themed restaurants left much to be desired. The hotel facilities also did not meet expectations. The spa was frequently closed, and the gym did not offer adequate conditions, such as cold water for showering. Even the complimentary post-check-out shower was cold. Overall, my experience at Hotel New Blue Grand Esmeralda was quite disappointing. It did not live up to the standards one would expect from a five-star establishment. I hope these issues are addressed to ensure a more satisfying stay for future guests.

Susan Smith
Great location. Probably some of the friendliest staff we’ve ever interacted with at a resort. Everyone seems happy to be there, so someone at the top is doing something right. The room is a little tired. This is definitely not a five star resort any more. The theatre is really just a room with chairs in it. Not very “Grand” any more. The food is very good at the buffet. Lots of options for everyone - nice things for the little ones - little boxes of cereal, French fries and hot dogs. French, Mexican and Italian were our favourite specialty restaurants. The staff work very hard in the restaurants. One thing that was disappointing was the severe lack of loungers by the quiet pool AND the beach. It felt like the hunger games for beach chairs. I got up At 6:30 one morning to try and score some chairs, but there were towels on every chair by that time. I spoke with someone later, and he said he was getting up at 5:15 and there were chairs available then. Forget that! I’m not getting up at 5:15 on holiday for the privilege of a lounger. People we spoke with who have been here before last year felt that there were half the number of chairs. Also many of the chairs need to be replaced. This is a huge issue. If I was managing this resort, it would be the FIRST thing I would fix. We are here for three weeks, and enjoying everything else - but trying to lounge by the pool and beach has been stressful.

trish Hammond
I just returned home a week ago from BlueBay, overall a great experience! Staff was great and for the most part very helpful, food was definitely better then i anticipated, and the grounds were gorgeous and well kept. The rooms are definitely outdated and tired but our room was clean and comfortable, the jacuzzi tub on the balcony unfortunately did not have very warm water running to it so that was a bit disappointing. If you are an ocean enthusiast this is definitely NOT the resort for you, ocean front there was essentially unusable, there is a beautiful lagoon not far from the resort (about a 7 minute walk) and it is breath taking! And directly to the right (a different resort) their waterfront was beautiful. Overall a great experience, of course there's things that could be updated and tweaked but no major complaints (in my experience)


More...
BEST PRICE FROM Flight & Hotel
£979pp
Mar 2024
£1489pp
All Inclusive
Apr 2024
£1029pp
All Inclusive
May 2024
£979pp
All Inclusive
Jun 2024
£1109pp
All Inclusive
Jul 2024
£1249pp
All Inclusive
Aug 2024
£1229pp
All Inclusive
Sep 2024
£1109pp
All Inclusive
Oct 2024
£1179pp
All Inclusive
Nov 2024
£1099pp
All Inclusive
Dec 2024
£1099pp
All Inclusive
Jan 2025
£1369pp
All Inclusive
Feb 2025
£1479pp
All Inclusive
Mar 2025
£1509pp
All Inclusive
May 2025
£1399pp
All Inclusive

PLEASE WAIT...

Oops something went wrong...
SIMILAR HOTELS

Here are some similar hotels that might interest you...

Request a Quote