BlueBay Grand Esmeralda

J A

I recently stayed at BlueBay Grand Esmeralda and had such a memorable experience! The resort itself is beautiful, with lush greenery and a laid-back, tropical vibe, but what really made the trip unforgettable were the amazing people and the energy they brought — especially at the pool! The pool area is the heart of the resort. It's spacious, clean, and always buzzing with music, activities, and good vibes. There's plenty of room whether you want to relax on a lounger with a drink or join in the fun — and trust me, you'll want to join in. A HUGE shoutout to Pamela and one of the entertainment staff (I wish I remembered his name — tall, energetic, always smiling!). They were incredible at getting everyone involved and making sure people were having a great time. Their energy was contagious! They encouraged dancing around the pool every afternoon, leading fun choreography and making everyone feel comfortable and confident — even if you had two left feet. You could tell they genuinely loved what they were doing. Thanks to them, the pool area felt more like a party with friends than just a resort amenity. Whether it was reggaeton or classic party hits, Pamela and her partner turned the pool deck into the place to be. If you're looking for a place with a beautiful setting, great service, and unforgettable poolside entertainment, BlueBay Grand Esmeralda is the one. Can't wait to go back!

Krystyna Avraimova

I had such a great time staying at this resort. The atmosphere is relaxing, the territory is beautiful and well-maintained, and the beach is just a short walk away. The room was spacious, clean, and comfortable. I really enjoyed the variety of food and drinks — everything was fresh and delicious. The staff were polite and attentive, always ready to help with a smile. It was the perfect place to relax and recharge. I’d definitely recommend this place for anyone looking for a peaceful, all-inclusive vacation in Mexico! Alondra, Kaci , valentina , silver y lalo

Aruna T

Spending a week here from a cold, wintry city in Canada, with a family of two teenagers, two near 50 yr olds, and an Octogenarian! We are enjoying the sun, and the sprawling property that allows us many strolls in sunshine. There are golf cart rides available for anyone not wanting to walk. The food at the buffet is pretty good, especially if you enjoy fresh salads and fruits. The restaurants offer a change from the buffet, but the food/variety might be better at the buffet. The coffee shop has delicious iced coffee and soft serve ice creams! Plenty of smiling people to serve you, but it feels like a tip is expected so carry a lot of small dollar bills! Drinks are a bit too sweet (aspartame?) and watered down, but if you tip well, you can get the cocktail you want! The beach at the resort is un-swimmable (seaweed, rocks) but there is a lagoon belonging to another property that you can swim in….as long as you walk about 10 mins, along the beach. There are two big swimming pools for the pool kind…not too crowded. There are a LOT of young, beautiful people around (polite youngsters, but the youth can be daunting to the middle aged!), a lot of people speaking beautiful Spanish all around (guests and staff), but everyone understands English. It’s very expensive to travel out of the resort (taxis charge upward of 50-100 American) , and the tours are very expensive (150-200 American dollars). All in all, a great place if you’re looking to stay put in the resort for sunshine, long walks, decent food, and a lot of Spanish!

Юлия Стрельникова

The service was excellent except for the first day, 1.5 hour waiting line for check in and another 40 m after 3 pm to pick up the key. The key didn't work, the battery of the door was low. Maintenance came right away and fix it. when entered the room there was one bed, we booked double, the staff was amazing and put a single bed in less than 1/2 hour. The costumer service of the staff is incredible. Amazing staff. The room was nice, clean with A/C, building 6 was a nice location in the resort. The food was excellent, variety and tasty, all service breakfast, lunch and supper. Restaurants that need to be booked was a little disappointed, compared with the quality of the buffet. The pools are amazing, clean, warm and fun for the kids. The beach was the lower point here, to swim in a clear nice Caribbean water you need to use the next door beach. that is the reason of the lower rate on location. The kid club was amazing, my daughter loved so much. Lots activities, the girls are super nice and responsable. Very good resort for the price we paid.

Ligia Maciel

Overall: In general, very good hotel. We paid for an upgrade so we could stay in the same building (4) as my stepson and his friends (who were travelling for the first time). They had an incredible stay, by the way (huge group of young ones from Spain was great for them). The building was close to the pool/beach and we had a partial view of the ocean. There is a lot of walking but they have golf carts to help you move around if you do not want to walk. Also, I'm glad we read the reviews before choosing the hotel, because it matched our expectations and we were not disappointed. Unfortunately, the lack of chairs and umbrellas is something that needs to be taken care of. It's not pleasant to stay out in the sun for long periods of time. Room: Very large room/bathroom. Our AC was not working when we arrived, but maintenance came quickly to fix it and it worked fine for the rest of the stay. The shower faucet had a broken part, but we just removed it and it worked fine. The water pressure was not great but it was decent. Staff: Always nice and friendly. Huge thanks to Carla who made sure our glasses were never empty by the pool. There are plenty of entertainment in the pool and the beach and the group is very fun and friendly. Food: Buffet was good, just missed the variety of fruits (personal preference). We had the opportunity to eat at the Seafood (not too great - service lacked a bit, and we waited over 1h to get our orders - and Steakhouse (which was great)