BlueBay Grand Esmeralda

M F

We love it here! The dining room, housekeeping and lobby staff are always genuinely warm and cheerful. Food is seriously YUMMY — and quite varied EACH DAY and MEAL. I loved their seafood dishes, every single one! You can easily go home chubby, no worries. Drinks are delish! — except the beachside pool bar had a couple of sickly sweet drinks. But the north pool bar was awesome as well as the amazing coffee shop baristas and other drink/snack bars. We had a promo room at the north end of resort — pool atmosphere is calmer and more chill here than at the beachside pool in the south where there are more people. Consistency is BlueBay Esmeralda’s forte — they treat you like royalty every day! Only word of caution is when arriving at Cancun airport DO GO STRAIGHT TO YOUR RESORT SHUTTLE BUS otherwise you will be “caught” by the timeshare sellers who masquerade as “excursion tour operators” just as you exit the airport. We had such an awesome time here and it is a great memory for us already…! Thanks BlueBay.

Bryson Worden

This is NOT a 5 Star All Inclusive/Hotel. I'm starting with this up front because I want people to understand there ARE issues with Blue Bay. However, it is a 4 star at most. You can tell this when at the hotel but also with the price paid being the lowest of available options around. The buffet food is decent, the beach is beautiful, and all the bartenders make the drinks very strong (Mucho gracias amigos). The staff in general also do their best to care for guests, but my partner and I did find a lot wasn't explained extremely well such as where food for inclusive guests is ("Festival" isn't on the website at all), amenities availability and times, and overall layout as well. Our room was clean and serviced each day aside from when we indicated such (we slept in one day) and do come multiple times (at least two) to service the rooms. The room we had was a single king size with a coffee maker a TV with basic cable and internet access (through the wifi, this is not advertised as it is VERY slow but can run YouTube) and a safe for storing items in. Several light switches didn't operate anything and one of our faucets had absurdly high pressure. However: the water was warm and cold and all facilities worked as expected. Entertainment is available and is impressive occasionally. We watched the Africa ("afro"), Mexican and Pop show. The Africa show and parts of the pop show were impressive, but we both found the Mexico show confusing and overstimulating at points as well. It also showed footage from places not in Mexico which was strange. But the performers for each show were outstanding and deserve applause. Other entertainment are some fitness and dance classes and a Spanish class, none of which my partner or I participated in. When reviewing Grand Esmeralda my wife and I don't have much to compare it to, hence my feelings of it being at most a 4-star. It was fine for us as a couple who wanted beach, pool and sun, but if families are expecting more from their resort they may be left disappointed. However: we had a wonderful time and would recommend it to couples looking for Mexico vacation on a budget as well.

Layna Oliver

I’m not usually someone who leaves reviews but I thought this one was necessary… when we got here it was pretty good. But after the first couple days our building smelt like sewer, it was unbearable we had to sleep with the door open. The bed sheets were stained and the bathrooms at the pool were disguising there was faeces on the floor, toilets, and no soap. The shuttle service around the resort never stopped for us even though we tipped them everytime. the food was not good, hot dog pizza, no fruits or vegetables and undercooked meat. We went to the Italian and steak house restaurant and I would give those a 10/10! Our towels were stolen when we were in the pool. We were charged 60 usd for not returning the towel card. I understand if we lost them or something but they were stolen and we still had to pay! This is definitely a family oriented resort everyone is in bed at 10:00 p.m and they don’t have very many activities at the pool. The tequila was good and the atmosphere was good but I won’t be coming back! Would recommend you bring snacks, toppings for toast and playing cards.

Brandon Anderson

BlueBay Resort Mexico was an excellent place to stay, offering a great combination of comfort, amenities, and location. The resort is well maintained, with clean rooms, beautiful grounds, and multiple pools that never felt overcrowded. The beach area was relaxing and easily accessible, with plenty of seating and great views. The dining options were varied and convenient, with something for everyone, and the staff overall was friendly and accommodating. Activities around the resort were well organized, and it was easy to both relax and stay entertained throughout the stay. Camille and Kaci was especially helpful and welcoming, adding a personal touch that enhanced the overall experience. We would definitely recommend BlueBay Resort Mexico and would gladly return in the future.

michael brisson

I'm sitting the lobby on the last day of my ten day vacation. I had great weather, awesome efforts for service. Food was always plenty full with taste option. My room service was excellent. Easy to ask for more specific drinks i n the mini fridge. The beach and the grounds were always being maintained to great level. The ocean was clam and easy to float in, a bit of seaweed but never really a concern to me.