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Located In: Mexico

BlueBay Grand Esmeralda

Google Logo 4.2 Google reviews (21849)
Best Price From £889pp
Jan 2026
£889 pp
All Inclusive
Feb 2026
£1109 pp
All Inclusive
Mar 2026
£1189 pp
All Inclusive
Apr 2026
£1089 pp
All Inclusive
May 2026
£1069 pp
All Inclusive
Jun 2026
£1129 pp
All Inclusive
Jul 2026
£1159 pp
All Inclusive
Aug 2026
£1159 pp
All Inclusive
Sep 2026
£1039 pp
All Inclusive
Oct 2026
£1039 pp
All Inclusive
Nov 2026
£1109 pp
All Inclusive
Dec 2026
£1119 pp
All Inclusive
Overview
Accommodation
Facilities
All-inclusive
Dining
Hotel Reviews
More...
Overview

Overview

Sitting among lush gardens, beside a gorgeous palm-fringed beach, the BlueBay Grand Esmeralda, in Playa del Carmen, is the ideal destination for a luxurious holiday. Guest can relax to their heart’s content beside 1 of the 3 glorious swimming pool...

Sitting among lush gardens, beside a gorgeous palm-fringed beach, the BlueBay Grand Esmeralda, in Playa del Carmen, is the ideal destination for a luxurious holiday. Guest can relax to their heart’s content beside 1 of the 3 glorious swimming pools, or drift away on the sand, listening to the waves lapping the private beach. The BlueBay Grand Esmeralda also boasts a spa and gym, while young travellers are well catered for with a mini club and children’s activities. If you find yourself needing to cool of a little, the hotel’s elegant rooms provide a great place to recharge your batteries, while you can enjoy a range of cuisines from around the world at the BlueBay Grand Esmeralda’s restaurants. The all-inclusive package also adds to the holiday experience, helping to take the worry out of mealtime. When you’re feeling refreshed, it could be time to explore a little bit more of Mexico. The BlueBay Grand Esmeralda is close to a number of fantastic attractions, with the Mayan ruins in Tulum, Xel-Ha aquatic theme park and Xcaret eco-archaeological park all within driving distance. Golfers will be pleased to know that there are a number of courses nearby, while the waters off the coast are great for scuba diving and snorkelling. So, whether you’re seeking a romantic getaway, a once in a lifetime family holiday, or a dream wedding venue, the BlueBay Grand Esmeralda ticks all the boxes.

How far is the nearest beach?

The BlueBay Grand Esmeralda is located right next its own private beach.

Distance from airport

Cancun International Airport is approximately 47km away from the BlueBay Grand Esmeralda.

Pools
Bar
Gym
Beach
Spa
Click to read more
Accommodation
Deluxe Garden View
  • Private balcony or terrace with garden view
  • King-size bed or 2 double beds
  • TV
  • Air conditioning
  • Digital safe
  • Minibar
  • Telephone
  • Fan
  • Coffee machine
  • Alarm clock
  • Fully equipped bathroom
  • Hairdryer
  • Iron kit

Deluxe Partial Ocean View
  • Private balcony or terrace with partial sea and garden views
  • King-size bed or 2 double beds
  • TV
  • Air conditioning
  • Digital safe
  • Minibar
  • Telephone
  • Fan
  • Coffee machine
  • Alarm clock
  • Fully equipped bathroom
  • Hairdryer
  • Iron kit

Deluxe Ocean View
  • Private balcony or terrace with sea view
  • King-size bed or 2 double beds
  • TV
  • Air conditioning
  • Digital safe
  • Minibar
  • Telephone
  • Fan
  • Coffee machine
  • Alarm clock
  • Fully equipped bathroom
  • Hairdryer
  • Iron kit

Deluxe Jacuzzi Suite
  • Private Jacuzzi
  • Terrace or balcony
  • King-size bed
  • Lounge
  • Sofa bed
  • Dining room
  • TV
  • Air conditioning
  • Digital safe
  • Minibar
  • Telephone
  • Fan
  • Coffee machine
  • Alarm clock
  • Fully equipped bathroom
  • Hairdryer
  • Iron kit

Swim-up Suite Garden View
  • Direct pool access
  • Private terrace
  • King-size bed
  • Lounge
  • Sofa bed
  • Dining room
  • TV
  • Air conditioning
  • Digital safe
  • Minibar
  • Telephone
  • Fan
  • Coffee machine
  • Alarm clock
  • Fully equipped bathroom
  • Hairdryer
  • Iron kit

Facilities

Facilities

  • 3 swimming pools with separate children’s areas
  • Private beach
  • Children’s club
  • Wi-Fi
  • Non-motorised water sports
  • Spa (local charge)
  • Gym
  • Tennis courts
  • Shops
  • Entertainment
  • Restaurants
  • Bar
  • Wedding venue
  • Babysitting service (local charge, subject to availability, booking required)
  • Laundry service (local charge)
  • 24-hour reception
  • Concierge
  • Conference rooms
All-inclusive

All-inclusive

Guests can enjoy access to three stunning swimming pools, six restaurants offering diverse cuisine, and a private beach on the beautiful Riviera Maya coastline. The all-inclusive experience includes unlimited food and drinks, as well as access to fitness facilities, spa services, and daily entertainment. There's also a kids' club, water sports, and other activities available for guests of all ages, ensuring a fun-filled stay.

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Jaal-Ha

  • Buffet dining
  • Serves breakfast and lunch

Festival

  • Buffet dining
  • Serves breakfast, lunch and dinner

Seafood Restaurant

  • A la carte dining
  • Serves dinner

Steakhouse

  • A la carte dining
  • Serves dinner

Asiatic

  • A la carte dining
  • Serves dinner

L’Atelier

  • French cuisine
  • A la carte dining
  • Serves dinner

Il Cuore di Rossi

  • Italian cuisine
  • A la carte dining
  • Serves dinner

Don Isi

  • Mexican cuisine
  • A la carte dining
  • Serves dinner

Festival

  • Buffet dining
Hotel Reviews
Google Logo 4.2 Google reviews (21849)
M F
We love it here! The dining room, housekeeping and lobby staff are always genuinely warm and cheerful. Food is seriously YUMMY — and quite varied EACH DAY and MEAL. I loved their seafood dishes, every single one! You can easily go home chubby, no worries. Drinks are delish! — except the beachside pool bar had a couple of sickly sweet drinks. But the north pool bar was awesome as well as the amazing coffee shop baristas and other drink/snack bars. We had a promo room at the north end of resort — pool atmosphere is calmer and more chill here than at the beachside pool in the south where there are more people. Consistency is BlueBay Esmeralda’s forte — they treat you like royalty every day! Only word of caution is when arriving at Cancun airport DO GO STRAIGHT TO YOUR RESORT SHUTTLE BUS otherwise you will be “caught” by the timeshare sellers who masquerade as “excursion tour operators” just as you exit the airport. We had such an awesome time here and it is a great memory for us already…! Thanks BlueBay.
Neha Vinayak
Blue Bay Grand Esmeralda was a great resort for us. The pool is huge and can accommodate everyone. The beach is a bit dirty but there is another beach nearby that is really nice. The buffet restaurants in this resort were not so good but the speciality restraints were amazing. There is lots of bars and also games like arcade games and pool tables in the black and white bar. A short walk away there is a really nice lagoon too. The room was spacious but the toilet got clogged once and we also didn’t get our room cleaned one day, but the beds were very comfortable. This resort is really big and golf carts do come by but you need to be slow to walk to get around. Also, the shows were absolutely stunning. Huge effort by the entertainment team. We saw a variety of shows like a magic show, a fire show, and a special Christmas show and parade. The entertainment crew also worked very hard at the pool and always had activities for guests. Overall this was an amazing resort and I would recommend it to other people.
Jaden Jaden
We booked this resort expecting a true 4–5 star experience, but that’s not what we received. Our rooms had a strong musty odor consistent with mold or mildew, along with visible staining and residue on mirrors and surfaces that could not be cleaned off. The smell was overwhelming and raised immediate health concerns. After speaking with staff, it became clear this was not an isolated issue. We were told that rooms without these problems were only available at a very high additional cost per night, which made it obvious this was a broader property issue. Because of the conditions, we checked out early. The food was also mediocre at best and far below what you’d expect from a resort marketed at this level. Overall service felt dismissive, and it often seemed that attention or urgency only appeared after tipping (sometimes quite heavily). The only bright spot was Orlando at the front desk, who was professional, kind, and genuinely helpful. Unfortunately, that was the exception rather than the rule. If you’re debating this resort versus spending an extra $100–$200 per night elsewhere, I strongly recommend spending the extra. There are many resorts in the area that actually deliver the cleanliness, service, and quality this place advertises but does not provide.
Maha Ali
We had an amazing stay overall. The staff were some of the hardest working people we’ve seen, always going above and beyond and doing it with a smile. The food was excellent, especially the pasta station where meals are made fresh to order. The team truly made Christmas Day and New Year’s Eve feel special, and the performers were very entertaining as well. One area that could be improved was the pool and beach chair situation. Guests were reserving chairs early in the morning and then leaving them unattended for hours. Unfortunately, this wasn’t actively managed, as towels were not removed from unused chairs. By 8:00 am, there were often no chairs available, even though many remained empty for long periods of time. This became frustrating and had a noticeable impact on our stay. I would strongly recommend the resort introduce a policy where staff periodically remove towels from chairs that are not in use. This would greatly improve the experience for all guests.
Adam Flanders
I'll try to be fair, but this was far from my favourite all-inclusive resort. VERY rundown, ranging from the easy to fix (why is my toilet seat flaking? Just get a new one) to the difficult but important (it rained and the roof leaked into several hallways). Paint cracking everywhere. Old/musty everything. Smelly bathroom with broken/rust-stained sink. The best way I heard it described was like a hurricane hit the resort and they haven't fixed everything yet. The outdoor property is 'ok' only. The beach was very hit or miss. Full of seaweed on day 1, brown water with stinging creatures on days 2 and 7, better on days 4-5. Pool was good, especially if you have young kids, but was insanely loud at night so my mother-in-law couldn't sleep. The entire property (but especially certain pockets) smells like sewage. The food is meh. I would place it exactly in the middle of resorts I've gone to with one important note: 5 of 8 members of my family got diarrhea that could only have had its source in the resort. It ranged from 'tolerable' to 'had to stay in bed all day.' So really, no matter how the food tasted, it made most of us sick. Staff were also sort of unimpressive. Nice enough, but just generally unhelpful in the ways I've found other staff at other resorts helpful. We were assured (months before) that we'd have a crib in our room. Arrived and told they were all being used. No attempt at problem-solving was made, so we just had to manage.
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BEST PRICE FROM Flight & Hotel
£889pp
Jan 2026
£889pp
All Inclusive
Feb 2026
£1109pp
All Inclusive
Mar 2026
£1189pp
All Inclusive
Apr 2026
£1089pp
All Inclusive
May 2026
£1069pp
All Inclusive
Jun 2026
£1129pp
All Inclusive
Jul 2026
£1159pp
All Inclusive
Aug 2026
£1159pp
All Inclusive
Sep 2026
£1039pp
All Inclusive
Oct 2026
£1039pp
All Inclusive
Nov 2026
£1109pp
All Inclusive
Dec 2026
£1119pp
All Inclusive

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