BlueBay Grand Esmeralda

Jordyn Fox

We have had an amazing experience at the resort. It is slightly dated, however the overall experience and staff culture makes this resort so special. Victor, Jose, Angie (photographer), and Eddie all made our experience extra-special, and extremely accommodating. The food was very well done, some highlights being the mussels at the Festival buffet, the beef flautas at the Mexican restaurant, the pizza at the sports bar, as well as the tortilla chips and endless toppings. Halfway thru our stay the resort brought in multiple brand new chairs for the pool which made lounging even more comfortable, and the foam party was a blast. The beach was nice and sandy, the area right in the water was at times a bit rocky, but overall beautiful and a great experience. Would highly recommend the deluxe ocean view room - makes for a great morning wake-up, and amazing sunset views.

Paulo Mota

I recently stayed at Blue Bay Grand Esmeralda and had a genuinely lovely experience, which is why I think many of the negative reviews don’t reflect the reality of the resort. The property is large and beautiful, and my room was very clean and comfortable. The staff were consistently kind, welcoming, and attentive, which really made a difference throughout my stay. The beach isn’t the strongest point of the resort, and I do think they could improve the experience by adding more bars closer to the beach area. What bothered me the most was having to line up to enter the Festival restaurant, even though it’s a buffet. For a resort of this size, having another buffet option—just like the pool bar concept—would help reduce lines and make meals more convenient. On the positive side, the resort offers a great variety of nightly shows at the Black & White Bar, which added a lot of fun to the evenings. Overall, I had a great stay and believe the resort delivers more than many of the negative reviews suggest. With a few improvements, it could easily become an exceptional experience.

michael brisson

I'm sitting the lobby on the last day of my ten day vacation. I had great weather, awesome efforts for service. Food was always plenty full with taste option. My room service was excellent. Easy to ask for more specific drinks i n the mini fridge. The beach and the grounds were always being maintained to great level. The ocean was clam and easy to float in, a bit of seaweed but never really a concern to me.

Meghan Wilson

This resort is absolute garbage. $2,000 not well spent and I will be advising my family to cancel their trip in January. I emailed the resort December 3rd to request our group of 5 be in rooms near each other and received no response. We arrive and are told that's only possible if we upgrade our room to partial ocean front which we spend the nearly $300 cdn each on and let me tell you the only view is of a sandpit. We move rooms that are a bit better but the patio doors don't lock so the wildlife lets themselves in and eats your stuff and goes to the bathroom on the floor. Speaking of bathrooms one of the toilets wouldn't flush and after 2 days of trying to get maintenance to fix it we gave up and fixed it ourselves.The food is subpar and only available in the restaurant...god forbid you take a bun out the doors of the all you can eat buffet of an all inclusive resort. My last night here as I'm in the bedroom changing for dinner and I hear a large smash, only to find my bathroom vanity has collapsed and took my dyson hair dryer with it, causing damage to it. I call the front desk, eventually get them to understand what has just happened, maintenance comes and determines that I need a new room on my last night. They won't tell me on the phone where I'm moving to until the bell boy gets there and then I'm told i need to make the 13 minute walk to the lobby to get a new key.They try to move me away from my friends and after making it clear I'm staying on the same floor they relent and give me a room near them. I go the lobby for a key and ask for compensation due to this huge inconvenience and damage to my personal property and I'm told " you're getting a new room, what more do you want".....how about $500 for a new hair dryer?? Get as settled into the room as one can be on their last night and discover my door doesn't actually lock, once I head to the balcony and move a chair to sit, I discover the table is broken and the chairs are holding it up...fine whatever it's one night I guess. Only giving this place a 5 star in service because of Kaci from activities/entertainment is quite friendly and interactive with the guests. We had a good time chatting with her and she was fun to be around and knowledgeable of everything going on around the resort. At the end of the day, this place is a dump, zero cares from the staff about the poor upkeep of this place and the damage it causes to a persons personal items. 10/10 do not recommend. $2,000 can be better spent at a different resort

Yvette Labiuk

This is my favorite resort! Always so much to do. And the entertainment group is the best!! I will also add that the restaurants are amazing! My 8th year back and I still find Amazing menu items to try. This trip I reserved in the Italian, French, and steak a la carte restaurants. They all served fresh and delicious meals with exceptional presentation and service. The beach was clean and the water clear, so I spent all my days either on the beach or in the pool enjoying the games and entertainment. Shout out to all the staff, old and new, who made my stay another amazing experience. I can’t wait to be back again! And the addition of 100’s of pool chairs during my stay was a wonderful addition to the perfect resort. Bluebay Family Fan since 2017.