The Fives Oceanfront

Amanda Jewson

We had an amazing stay at The Fives Oceanfront! The atmosphere is gorgeous, the rooms are beautiful, and the whole property has such a relaxing, upscale vibe. Our group of 11 traveled together, and every single person loved it. The restaurants were fun and delicious—although only two were open during our stay, so meals felt a bit repetitive by the end. Thankfully, the town right outside the resort is incredible, with tons of great food and things to explore. The absolute stars of our experience were Hair (server), Hugo, Victor the bartender, and Gabriela. They truly made our trip unforgettable with their kindness, energy, and exceptional service. As for booking a large group, it was effortless and completely stress-free, which I really appreciated. Overall, we loved our time here and would absolutely recommend it!

Mark Allwein

This is our second stay at a Fives property and definitely not our last! We absolutely adore vacationing in Mexico and, at this point, we can’t imagine staying anywhere else. Diego and Candido from the concierge staff absolutely pampered us and took care of every request we could think of—from scheduling massages and meals to making sure our room was exactly the way we wanted it. They make you feel like you are part of the family the minute you check-in. It's truly a masterclass in hospitality! Abraham, Gabby, Sergio, and the entire wait staff are incredibly attentive, kind, and hardworking. It truly is some of the best service you’ll find anywhere. The food is not just amazing “for an all-inclusive” – it’s amazing, period. From Mexican to Caribbean, steak to Italian, they do it all, and they do it beautifully. The drinks are strong and delicious—the best mango margarita around, hands down. The hotel grounds are stunning, and the oceanfront property in particular is exquisitely relaxing. Our room was perfectly appointed, spotless, comfortable, and exactly what we hoped for. We’re already planning our return for Spring Break and a family reunion this summer. We've spent many years visiting different resorts throughout Mexico, and at this point there's no reason to go anywhere else. Do yourself a favor and just book something at any one of the Fives properties!

katherine grothaus

Location was perfection. Atmosphere of the resort was calm and peaceful yet fun and vibrant. The rooms were beautiful and always clean and stocked. I do believe the value of the hotel and its experiences is consistent with the price. Noise level was not a problem, could always hear the waves at night especially. Service was IMPECCABLE, no notes. Candy and Gabbie rocked. The amenities were also very nice and we used them, the hot tub being our favorite!

Christian Fadoju

From start to end The Fives Oceanfront team were so professional, supportive and made our honeymoon stay one to truly remember. We had the all-inclusive option. The room was spacious, clean and perfect for our stay with a private balcony. The cleaning service is great and can be daily for a change of towels and bedding. The Ro Marley Beach House was the best and served unique breakfast and lunch dishes with a Carribbean twist. The dinner served had a variety of options including Italian style cuisines, a choice of sushi or Ro Marley's Carribbean cuisine. Everything was served fresh to order with a great selection of alcoholic drinks. Many all inclusive hotels I have stayed previously make the mistake of serving food in a buffet style which causes cross contamination and consequently spreads sickness among the stayers. The Fives Oceanfront did this right! A special shout-out to the servers Yoe, Abraham, Gabriel, Hair, Elvis, Luciano, Antonio (and all of them I have failed to mention) for being so attentive when taking food orders and serving drinks and personable with humour and our bad attempts at speaking Spanish. I think it is worth exploring various options for exploring outside of Puerto Morelos. As the town is around 30-40mins south of Cancun. I found it cheaper to source my own taxi service by arranging separately. Also, close to Puerto Morelos town are excursion providers to Chichen-Itza as well as Tulum-Coba, Isla Mujeres and other spots for affordable all-day trips. The hotel does offer excursions and activities for those who prefer in-house service. The hotel is quiet from after 11pm as there is no late night drinks service. This was perfect for us jetlagged travellers to catch up on our sleep. I can only commend The Fives Oceanfront team and staying at this wonderful hotel. Me and my wife have never felt so relaxed and destressed from the hustle and bustle of our city lives. We were provided with such a high quality of customer service during our honeymoon. We recommend for an amazing stay. Bravo team!

Kaitlyn Manahan

The resort is in a great location! Right on the ocean with a beautiful beach and two pools. It was very safe for us to venture off of the resort and explore the neighboring town. The food and drinks were good. And, our butler, Candido was phenomenal! He made dinner reservations for us and had a chairs reserved at the pool or beach every morning in a prime spot for the day! We were definitely come back again!!