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Located In: Mexico

Platinum Yucatan Princess Hotel

Google Logo 4.2 Google reviews (4037)
Best Price From £949pp
Jan 2026
£949 pp
All Inclusive
Feb 2026
£1239 pp
All Inclusive
Mar 2026
£1319 pp
All Inclusive
Apr 2026
£1299 pp
All Inclusive
May 2026
£1299 pp
All Inclusive
Jun 2026
£1359 pp
All Inclusive
Jul 2026
£1449 pp
All Inclusive
Aug 2026
£1419 pp
All Inclusive
Sep 2026
£1289 pp
All Inclusive
Oct 2026
£1289 pp
All Inclusive
Nov 2026
£1319 pp
All Inclusive
Dec 2026
£1329 pp
All Inclusive
Up to 19% Off
Overview
Accommodation
Facilities
All-inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

Jet off for a feast of fun, leisure and entertainment at the Platinum Yucatan Princess Hotel, a magnificent 5-star adults-only getaway in Playa del Carmen in the sun-kissed Mexican Riviera Maya. This all-inclusive beachfront escape is ideal for ro...

Jet off for a feast of fun, leisure and entertainment at the Platinum Yucatan Princess Hotel, a magnificent 5-star adults-only getaway in Playa del Carmen in the sun-kissed Mexican Riviera Maya. This all-inclusive beachfront escape is ideal for romantic couples and people who like to party, with a packed programme of live music and unique shows among the delights which await. You’ll spend heavenly nights in a luxurious room or suite boasting avant-garde design, a myriad of superb amenities and impressive views of the heart of Playa del Carmen. When it’s time to dine you’ll savour sensational fare, including Asian, Italian, Mexican and Mediterranean cuisine, in an array of wonderful restaurants. A choice of superb swimming pools are ideal for a refreshing dip, while you can soak up the sun on the glorious beach next to the hotel or take to the ocean for some thrilling water sports action. Other fabulous amenities which add the appeal of the Platinum Yucatan Princess Hotel include tennis and padel courts, a beauty salon, a sumptuous spa for head to toe pampering and a cutting-edge gym for keeping in shape during your stay.

How far is the nearest beach?

The hotel is next to a glorious sandy beach.

Distance from the airport

Platinum Yucatan Princess Hotel is approximately 12km from Playa del Carmen International Airport.

Pools
Restaurant
Bar
Adults-Only
Restaurant
Beach
Gym
Wifi
Spa
Click to read more
Accommodation
Deluxe Junior Suite
  • Balcony/terrace
  • Option for suite with swim out or hydromassage bathtub
  • King-size bed or 2 double beds
  • Sofa bed
  • Complete bathroom with bathtub and double shower
  • Free mini bar (water, soft drinks and beer replenished daily)
  • Satellite TV
  • Coffee maker
  • Telephone
  • Iron and ironing board
  • Security box
  • Air conditioning
  • Free Wi-Fi
  • Hairdryer

Platinum Deluxe
  • Balcony/terrace
  • Located next to the beach
  • Option for suite with swim out or hydromassage bathtub on the terrace
  • King-size bed
  • Sofa bed
  • Complete bathroom with bathtub and double shower
  • Free mini bar (water, soft drinks and beer replenished daily)
  • Satellite TV
  • Coffee maker
  • Iron and ironing board
  • Telephone
  • Security box
  • Air conditioning
  • Free Wi-Fi
  • Hairdryer
  • Exclusive services

Honeymoon Suite
  • Balcony/terrace
  • Hot tub on the terrace
  • Option for suite with a swimout
  • Round bed
  • Sofa bed
  • Iron and ironing board
  • Complete bathroom with bathtub and double shower
  • Free mini bar (water, soft drinks and beer replenished daily)
  • Satellite TV
  • Coffee maker
  • Telephone
  • Security box
  • Air conditioning
  • Free Wi-Fi
  • Hairdryer
  • Exclusive services for couples

Master Suite
  • Balcony/terrace with sea view
  • Bedroom and living room
  • King-size bed
  • Private pool access
  • Hydromassage bathtub on terrace
  • Sofa bed
  • Iron and ironing board
  • Complete bathroom with bathtub and double shower
  • Free mini bar (water, soft drinks and beer replenished daily)
  • Satellite TV
  • Coffee maker
  • Telephone
  • Security box
  • Air conditioning
  • Free Wi-Fi
  • Hairdryer
  • Exclusive services for couples

Facilities

Facilities

  • Swimming pools
  • Restaurants
  • Bars
  • Gym
  • Spa and wellness centre
  • Next to beach
  • Yoga classes
  • Sports courts
  • Pilates
  • Evening shows and live entertainment
  • Karaoke
  • Free Wi-Fi
  • Pool
  • Table tennis
  • Archery
  • Rifle shooting
  • Landscaped gardens
  • Casino nights
  • 6 tennis courts
  • 2 padel courts
  • Golf practice facilities
  • Baseball facilities
  • Water polo
  • Paddle surfing
  • Water sports
  • Walking trail
  • Beauty salon
  • Meeting rooms
  • Business centre
  • Souvenir shops
All-inclusive

All-inclusive

  • All inclusive 24 hours
  • 1 International Buffet (breakfast, lunch and dinner)
  • 4 a la carte restaurants without previous reservation (1 Italian, 1 Grill, 1 International and 1 oriental (Sushi/Teppanyaki)
  • 1 Restaurant/Snack 24 Hour
  • 1 Bar & Grill in the beach area
  • 13 pools in the complex
  • 8 Bars (including swim-up bars)
  • Premium Beverages
  • Fully equipped Fitness Centre
  • Daytime organized activities and nightly Entertainment
  • Club “La Salsa”
  • Non-motorized water Sports (free use)
  • 6 tennis courts
  • 1 multiuse court (basketball, football, etc.)
  • Introductory scuba lesson (1 lesson per person per stay)
  • Baseball batting boxes
  • Golf driving range
  • Open trail for walking / running
  • Wi-fi internet connection
  • 24 Hour Room Service
  • Club house
  • Umbrella in all the rooms
  • Private check in with cold towels and welcome drink on arrival
  • Honeymoon Package “Romance” (Complimentary) ( Marriage Certificate required, Maximum Period of 30 Days after the Wedding)
  • Access to the facilities and services of the Hotels Grand Riviera Princess and Grand Sunset Princess (except their Family, Platinum & Villas Exclusive areas)

Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Skylights Restaurant

  • Mediterranean cuisine

Tao Restaurant

  • Asian cuisine

Bruschetta Restaurant

  • Italian cuisine

Rodeo Grill Restaurant

  • Tex-Mex cuisine

Aroma Restaurant

  • International cuisine

Beach Bar

  • Sandwiches, aperitifs and more

Lobby Bar

  • Cocktails, coffee, tea and more

Waiting Bar

  • Speciality cocktails

Sauce Bar

  • Drinks, karaoke nights, theme parties and more
Offer Details

Up to 19% Off

Up to 19% Off
Up to 19% Off when travelling between 02/01/2026 - 01/07/2026.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
**Blackout Dates Apply

Up to 21% Off
Up to 21% Off when travelling between 23/12/2025 - 01/11/2026.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
**Blackout Dates Apply


More offers may be available, please search your preferred dates for the latest offers
Hotel Reviews
Google Logo 4.2 Google reviews (4037)
Afshan Bari
First and foremost, the staff at this resort are some of the best I’ve ever encountered. Everyone was incredibly friendly, helpful, and kept the energy up despite an older, slower crowd. Massive shout-out to Luna, Mar, Gordon Ramsey, Christopher, and especially Gabriel for the rifle shooting session — the experience truly wouldn’t have been the same without them and the rest of the amazing staff. The entertainment itself is top-notch, but the crowd made it feel much quieter than expected. This is definitely more of an older crowd that tends to wind down early (around 10 pm). If you’re looking for a livelier atmosphere, the sister resort (not adults-only) was fantastic and had much more of a “bop” vibe. The amenities could use some improvement. There were only about 15 loungers at the main pool where most activities take place, while additional loungers were placed in random, unused corners of the property. The rooms were clean but very dated — especially noticeable in the bathroom and shower. As for the food, it was better than at some other resorts I’ve stayed at, but still has room for improvement. The placement of raw meats (raw chicken, steak, etc.) around the buffet was particularly concerning from a food safety standpoint. Overall, the staff absolutely make this resort, but there are a few areas that could benefit from updates and better planning.
Jayne Enskat
We have just returned. Some of the team were excellent Pierro sales of Coco Bongo tickets and generally funny snd friendly round our pool. Luna and Marr from the entertainment team were amazing and actually made the holiday night and day. Restaurant teams were a big hit and miss. Beach bar great food and friendly service. Watch out for the little furry animals as we’re a little vicious when it came to wanting your lunch. The sushi restaurant stood out the most for us. Great food and live cooking. The hotel was clean. Take trousers. They have a rule of long trousers for men. Seems a bit silly in such heat and also women can wear shorts. Also some of the waiters specifically in the steak restaurant didn’t want to take our booking unless we paid extra for wine. We did complain and it was sorted by the manager but still a little out of order. Over all a great holiday made by the pool and entertainment team.
Kris T
My husband, sister and I just returned from a wonderful stay at the resort, staying in rooms 3115 & 3114. The resort is breathtakingly beautiful. The food and drinks were very good! We would like to compliment the staff who did an excellent job. Many thanks to restaurant staff Abigail, a very friendly hostess, Karen and Ableino who works hard and is very attentive to his customers. Actually all the staff was very nice and courteous. We were also very impressed with the entertainment, both the pool and in the evening at the lounge. The Jamaican band was so much fun to listen to. We will definitely be returning!
Faye Hughes
We had such an amazing time at the platinum Yucatán Princess!! The entertainment team are excellent thank you Luna, Phramses and the whole team for making our time so much fun!! The food was fantastic and so many options! Bryan in the buffet is so happy and upbeat each morning. Great start to the day. The only recommendation would be to the concierge to have a designated person to facilitate the shuttle between the two hotels. Many times we were told someone will take us across in 10 minutes but then new arrivals came and no shuttle would happen. Such a fabulous week! Thank you!
Julie St-Hilaire
⭐️⭐️⭐️⭐️⭐️⭐️ An Exceptional Stay at the Platinum Yucatan Princess! I’m truly impressed by this hotel — and that says a lot since this is my 20th trip to Mexico! I’ve stayed at several resorts like Bahia Principe, Riu, Blue Bay, and Club Med, but the Platinum Yucatan Princess is the one that fits my needs perfectly. A huge thank you to Maritza at the front desk, who gave us excellent advice and assigned us a very quiet building — exactly what I was looking for. The service is outstanding, and every staff member is polite, attentive, and genuinely caring. The room is spacious and beautiful, with a large bathtub, a double shower, and thoughtful details like a beach bag and three bottles of liquor (rum, vodka, etc.) upon arrival. The entire resort is spotless — rooms, common areas, everything is perfectly maintained. I also loved that there are peaceful areas for relaxation as well as more lively pools for those who enjoy a bit of atmosphere. A special mention to Ruby, who took care of our room — absolutely wonderful service! Overall, this stay exceeded all my expectations. If I could, I would give it 6 stars instead of 5! Can’t wait to come back soon 💖
More...

BEST PRICE FROM Flight & Hotel
£949pp
Jan 2026
£949pp
All Inclusive
Feb 2026
£1239pp
All Inclusive
Mar 2026
£1319pp
All Inclusive
Apr 2026
£1299pp
All Inclusive
May 2026
£1299pp
All Inclusive
Jun 2026
£1359pp
All Inclusive
Jul 2026
£1449pp
All Inclusive
Aug 2026
£1419pp
All Inclusive
Sep 2026
£1289pp
All Inclusive
Oct 2026
£1289pp
All Inclusive
Nov 2026
£1319pp
All Inclusive
Dec 2026
£1329pp
All Inclusive

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