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    Back   Home     Destinations     Caribbean     Mexico     Platinum Yucatan Princess Hotel
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Located In: Mexico

Platinum Yucatan Princess Hotel

Google Logo 4.2 Google reviews (3952)
Best Price From £909pp
Aug 2025
£1049 pp
All Inclusive
Sep 2025
£909 pp
All Inclusive
Oct 2025
£959 pp
All Inclusive
Nov 2025
£1219 pp
All Inclusive
Dec 2025
£1219 pp
All Inclusive
Jan 2026
£1499 pp
All Inclusive
Feb 2026
£1579 pp
All Inclusive
Mar 2026
£1579 pp
All Inclusive
Apr 2026
£1279 pp
All Inclusive
May 2026
£1269 pp
All Inclusive
Jun 2026
£1389 pp
All Inclusive
Jul 2026
£1469 pp
All Inclusive
Aug 2026
£1589 pp
All Inclusive
Sep 2026
£1539 pp
All Inclusive
Dec 2026
£1599 pp
All Inclusive
Up to 25% Off
Overview
Accommodation
Facilities
All-inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

Jet off for a feast of fun, leisure and entertainment at the Platinum Yucatan Princess Hotel, a magnificent 5-star adults-only getaway in Playa del Carmen in the sun-kissed Mexican Riviera Maya. This all-inclusive beachfront escape is ideal for ro...

Jet off for a feast of fun, leisure and entertainment at the Platinum Yucatan Princess Hotel, a magnificent 5-star adults-only getaway in Playa del Carmen in the sun-kissed Mexican Riviera Maya. This all-inclusive beachfront escape is ideal for romantic couples and people who like to party, with a packed programme of live music and unique shows among the delights which await. You’ll spend heavenly nights in a luxurious room or suite boasting avant-garde design, a myriad of superb amenities and impressive views of the heart of Playa del Carmen. When it’s time to dine you’ll savour sensational fare, including Asian, Italian, Mexican and Mediterranean cuisine, in an array of wonderful restaurants. A choice of superb swimming pools are ideal for a refreshing dip, while you can soak up the sun on the glorious beach next to the hotel or take to the ocean for some thrilling water sports action. Other fabulous amenities which add the appeal of the Platinum Yucatan Princess Hotel include tennis and padel courts, a beauty salon, a sumptuous spa for head to toe pampering and a cutting-edge gym for keeping in shape during your stay.

How far is the nearest beach?

The hotel is next to a glorious sandy beach.

Distance from the airport

Platinum Yucatan Princess Hotel is approximately 12km from Playa del Carmen International Airport.

Pools
Restaurant
Bar
Adults-Only
Restaurant
Beach
Gym
Wifi
Spa
Click to read more
Accommodation
Deluxe Junior Suite
  • Balcony/terrace
  • Option for suite with swim out or hydromassage bathtub
  • King-size bed or 2 double beds
  • Sofa bed
  • Complete bathroom with bathtub and double shower
  • Free mini bar (water, soft drinks and beer replenished daily)
  • Satellite TV
  • Coffee maker
  • Telephone
  • Iron and ironing board
  • Security box
  • Air conditioning
  • Free Wi-Fi
  • Hairdryer
Platinum Deluxe
  • Balcony/terrace
  • Located next to the beach
  • Option for suite with swim out or hydromassage bathtub on the terrace
  • King-size bed
  • Sofa bed
  • Complete bathroom with bathtub and double shower
  • Free mini bar (water, soft drinks and beer replenished daily)
  • Satellite TV
  • Coffee maker
  • Iron and ironing board
  • Telephone
  • Security box
  • Air conditioning
  • Free Wi-Fi
  • Hairdryer
  • Exclusive services
Honeymoon Suite
  • Balcony/terrace
  • Hot tub on the terrace
  • Option for suite with a swimout
  • Round bed
  • Sofa bed
  • Iron and ironing board
  • Complete bathroom with bathtub and double shower
  • Free mini bar (water, soft drinks and beer replenished daily)
  • Satellite TV
  • Coffee maker
  • Telephone
  • Security box
  • Air conditioning
  • Free Wi-Fi
  • Hairdryer
  • Exclusive services for couples
Master Suite
  • Balcony/terrace with sea view
  • Bedroom and living room
  • King-size bed
  • Private pool access
  • Hydromassage bathtub on terrace
  • Sofa bed
  • Iron and ironing board
  • Complete bathroom with bathtub and double shower
  • Free mini bar (water, soft drinks and beer replenished daily)
  • Satellite TV
  • Coffee maker
  • Telephone
  • Security box
  • Air conditioning
  • Free Wi-Fi
  • Hairdryer
  • Exclusive services for couples
Facilities

Facilities

  • Swimming pools
  • Restaurants
  • Bars
  • Gym
  • Spa and wellness centre
  • Next to beach
  • Yoga classes
  • Sports courts
  • Pilates
  • Evening shows and live entertainment
  • Karaoke
  • Free Wi-Fi
  • Pool
  • Table tennis
  • Archery
  • Rifle shooting
  • Landscaped gardens
  • Casino nights
  • 6 tennis courts
  • 2 padel courts
  • Golf practice facilities
  • Baseball facilities
  • Water polo
  • Paddle surfing
  • Water sports
  • Walking trail
  • Beauty salon
  • Meeting rooms
  • Business centre
  • Souvenir shops
All-inclusive

All-inclusive

  • All inclusive 24 hours
  • 1 International Buffet (breakfast, lunch and dinner)
  • 4 a la carte restaurants without previous reservation (1 Italian, 1 Grill, 1 International and 1 oriental (Sushi/Teppanyaki)
  • 1 Restaurant/Snack 24 Hour
  • 1 Bar & Grill in the beach area
  • 13 pools in the complex
  • 8 Bars (including swim-up bars)
  • Premium Beverages
  • Fully equipped Fitness Centre
  • Daytime organized activities and nightly Entertainment
  • Club “La Salsa”
  • Non-motorized water Sports (free use)
  • 6 tennis courts
  • 1 multiuse court (basketball, football, etc.)
  • Introductory scuba lesson (1 lesson per person per stay)
  • Baseball batting boxes
  • Golf driving range
  • Open trail for walking / running
  • Wi-fi internet connection
  • 24 Hour Room Service
  • Club house
  • Umbrella in all the rooms
  • Private check in with cold towels and welcome drink on arrival
  • Honeymoon Package “Romance” (Complimentary) ( Marriage Certificate required, Maximum Period of 30 Days after the Wedding)
  • Access to the facilities and services of the Hotels Grand Riviera Princess and Grand Sunset Princess (except their Family, Platinum & Villas Exclusive areas)

Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Skylights Restaurant

  • Mediterranean cuisine

Tao Restaurant

  • Asian cuisine

Bruschetta Restaurant

  • Italian cuisine

Rodeo Grill Restaurant

  • Tex-Mex cuisine

Aroma Restaurant

  • International cuisine

Beach Bar

  • Sandwiches, aperitifs and more

Lobby Bar

  • Cocktails, coffee, tea and more

Waiting Bar

  • Speciality cocktails

Sauce Bar

  • Drinks, karaoke nights, theme parties and more
Offer Details

Up to 25% Off

Up to 25% Off
Up to 25% Off when travelling between 01/11/2025 - 22/12/2025

All discounts are already applied to the prices shown. **Blackout Dates Apply
Up to 20% Off
Up to 20% Off when travelling between 20/08/2025 - 31/10/2025

All discounts are already applied to the prices shown. **Blackout Dates Apply
Up to 13% Off
Up to 13% Off when travelling between 23/12/2025 - 31/03/2026

All discounts are already applied to the prices shown. **Blackout Dates Apply

More offers may be available, please search your preferred dates for the latest offers
Hotel Reviews
Google Logo 4.2 Google reviews (3952)
Kateryna Bondar
You won't regret it. This place is amazing. I stayed for 14 days. Best vacation I ever had. And I will be coming back 100%. Love it here. Love the food. Love the rooms. Love everything. And I wanted to thank the chefs for the delicious food. The only negative thing is, in the buffet they use to have the snack bar available 24 hours and the food was available near the buffet area. Now you have to wait 30-45 minutes to have your food delivered to you. So thats a big no no. People liked it at their disposal. Even i don't like the change. So that is a 1 star for the buffet area.
Christine Qillasiq Lussier
This was my first all-inclusive and I am glad that I selected this place. Room service for cleaning and food included. My friends and I took the adults-only resort, although there is a sister resort that is family-friendly a few steps away, which I would assume is a perfect in-between for larger groups with different lifestyles. We stayed for four days. Amazing rooms. The star I left out is because I anticipated spending a lot of time at the beach (it is steps away from the resort) but there was too much algae to enjoy the water and the beach, so we spent all of our time at the pool, which is fine too. Just adjust your expectations in this regard. Some people swam on the family-friendly side, but we did not. The beach is fine to see the sunrise however. Nice entertainment and variety of foods. Not a lot of opportunities to eat local dishes unless you take a tour outside of the resort. I highly recommend the tour that brings you to a Mayan village, the Chichén Itza (one of the 7 World Wonders), swimming in a cenote, and a colonial-style colourful city. It was the highlight of my experience. The team members were very kind and friendly. We used the spa and had massages, it was a lovely experience all in all. I highly recommend!
Elissa Tourangeau
I hope this message finds you well. I wanted to share some concerns regarding our current stay at the Platinum Hotel. Firstly, we’ve noticed that the cleanliness of the hotel does not meet the expectations of a 5-star establishment. There is a significant amount of garbage and leftover food scattered in the hallways. While we understand that the hotel is surrounded by wild life, better management and maintenance would go a long way in improving the guest experience. More importantly, we were informed at check-in that no reservations were required for the à la carte restaurants. However, on our very first evening, we were told there was no availability due to full waiting lists. Out of the four restaurants, only two were open — and both were at capacity. This left us with no option but the buffet, where we had to wait over 30 minutes just to be seated. Given that this hotel is marketed as a 5-star resort — a rating that was also confirmed by Air Canada at the time of booking — this situation is unacceptable. While we recognize that there may be staffing challenges, continuing to accept new bookings under these conditions is highly disappointing and misleading to guests. We hope to see improvements during the remainder of our stay and look forward to your response.
Hannah A
We had a fantastic stay at the Adults Only/Platinum side of the Yucatan Princess Resort! The food exceeded our expectations with delicious variety at every meal. The staff were truly the highlight—warm, attentive, and made us feel so welcome. We wanted to give a special thank you to Israel, Adolfo, Alberto, Benedicto, Julieta (excursion rep) and Luis (Coco Bongo), for making our experience especially memorable. We also loved how calm the Platinum side of the resort was. I highly recommend upgrading to platinum if you want a relaxing, mellow atmosphere. The normal side was more of a party-vibe.
Shay C
Horrible experience with some of the staff here. This resort is more like a 3 star or less which is why the rooms are heavily discounted. I had no hot water in the shower. My friend’s initial room was disgusting and seemed to have water damage. Also, don’t bother thinking the Platinum rooms are anything special. They never told us what was included or gave half/conflicting information when asked. My room was missing most of the perks advertised. The 24 hour room service seems to dissuade you from even using it. Most of the restaurants were not available besides the buffet and horrible steakhouse!! Also, I was sexually harassed my first day by a staff member which left me feeling uneasy. There is zero professionalism with 90% of the staff here. The smell throughout the resort was similar to raw sewage and the beach unusable. Lastly, there was not one good meal besides breakfast. Nothing served was authentic, not even guacamole which is insane. Worse food I ever had on a resort. I found the concierge and managers to be scamming liars. Those rodents running around 24/7 also put a dent in the trip. Stay elsewhere or better yet just stay in Cancun or another part of the country.
More...

BEST PRICE FROM Flight & Hotel
£909pp
Aug 2025
£1049pp
All Inclusive
Sep 2025
£909pp
All Inclusive
Oct 2025
£959pp
All Inclusive
Nov 2025
£1219pp
All Inclusive
Dec 2025
£1219pp
All Inclusive
Jan 2026
£1499pp
All Inclusive
Feb 2026
£1579pp
All Inclusive
Mar 2026
£1579pp
All Inclusive
Apr 2026
£1279pp
All Inclusive
May 2026
£1269pp
All Inclusive
Jun 2026
£1389pp
All Inclusive
Jul 2026
£1469pp
All Inclusive
Aug 2026
£1589pp
All Inclusive
Sep 2026
£1539pp
All Inclusive
Dec 2026
£1599pp
All Inclusive

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