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  Back Home Destinations Caribbean Mexico Platinum Yucatan Princess Hotel   
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Located In: Mexico

Platinum Yucatan Princess Hotel

Google Logo 4.2 Google reviews (4050)
Best Price From £999pp
Jan 2026
£1469 pp
All Inclusive
Feb 2026
£999 pp
All Inclusive
Mar 2026
£1149 pp
All Inclusive
Apr 2026
£1189 pp
All Inclusive
May 2026
£1299 pp
All Inclusive
Jun 2026
£1309 pp
All Inclusive
Jul 2026
£1449 pp
All Inclusive
Aug 2026
£1449 pp
All Inclusive
Sep 2026
£1299 pp
All Inclusive
Oct 2026
£1299 pp
All Inclusive
Nov 2026
£1329 pp
All Inclusive
Dec 2026
£1329 pp
All Inclusive
Up to 21% Off
Overview
Accommodation
Facilities
All-inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

Jet off for a feast of fun, leisure and entertainment at the Platinum Yucatan Princess Hotel, a magnificent 5-star adults-only getaway in Playa del Carmen in the sun-kissed Mexican Riviera Maya. This all-inclusive beachfront escape is ideal for ro...

Jet off for a feast of fun, leisure and entertainment at the Platinum Yucatan Princess Hotel, a magnificent 5-star adults-only getaway in Playa del Carmen in the sun-kissed Mexican Riviera Maya. This all-inclusive beachfront escape is ideal for romantic couples and people who like to party, with a packed programme of live music and unique shows among the delights which await. You’ll spend heavenly nights in a luxurious room or suite boasting avant-garde design, a myriad of superb amenities and impressive views of the heart of Playa del Carmen. When it’s time to dine you’ll savour sensational fare, including Asian, Italian, Mexican and Mediterranean cuisine, in an array of wonderful restaurants. A choice of superb swimming pools are ideal for a refreshing dip, while you can soak up the sun on the glorious beach next to the hotel or take to the ocean for some thrilling water sports action. Other fabulous amenities which add the appeal of the Platinum Yucatan Princess Hotel include tennis and padel courts, a beauty salon, a sumptuous spa for head to toe pampering and a cutting-edge gym for keeping in shape during your stay.

How far is the nearest beach?

The hotel is next to a glorious sandy beach.

Distance from the airport

Platinum Yucatan Princess Hotel is approximately 12km from Playa del Carmen International Airport.

Pools
Restaurant
Bar
Adults-Only
Restaurant
Beach
Gym
Wifi
Spa
Click to read more
Accommodation
Deluxe Junior Suite
  • Balcony/terrace
  • Option for suite with swim out or hydromassage bathtub
  • King-size bed or 2 double beds
  • Sofa bed
  • Complete bathroom with bathtub and double shower
  • Free mini bar (water, soft drinks and beer replenished daily)
  • Satellite TV
  • Coffee maker
  • Telephone
  • Iron and ironing board
  • Security box
  • Air conditioning
  • Free Wi-Fi
  • Hairdryer
Platinum Deluxe
  • Balcony/terrace
  • Located next to the beach
  • Option for suite with swim out or hydromassage bathtub on the terrace
  • King-size bed
  • Sofa bed
  • Complete bathroom with bathtub and double shower
  • Free mini bar (water, soft drinks and beer replenished daily)
  • Satellite TV
  • Coffee maker
  • Iron and ironing board
  • Telephone
  • Security box
  • Air conditioning
  • Free Wi-Fi
  • Hairdryer
  • Exclusive services
Honeymoon Suite
  • Balcony/terrace
  • Hot tub on the terrace
  • Option for suite with a swimout
  • Round bed
  • Sofa bed
  • Iron and ironing board
  • Complete bathroom with bathtub and double shower
  • Free mini bar (water, soft drinks and beer replenished daily)
  • Satellite TV
  • Coffee maker
  • Telephone
  • Security box
  • Air conditioning
  • Free Wi-Fi
  • Hairdryer
  • Exclusive services for couples
Master Suite
  • Balcony/terrace with sea view
  • Bedroom and living room
  • King-size bed
  • Private pool access
  • Hydromassage bathtub on terrace
  • Sofa bed
  • Iron and ironing board
  • Complete bathroom with bathtub and double shower
  • Free mini bar (water, soft drinks and beer replenished daily)
  • Satellite TV
  • Coffee maker
  • Telephone
  • Security box
  • Air conditioning
  • Free Wi-Fi
  • Hairdryer
  • Exclusive services for couples
Facilities

Facilities

  • Swimming pools
  • Restaurants
  • Bars
  • Gym
  • Spa and wellness centre
  • Next to beach
  • Yoga classes
  • Sports courts
  • Pilates
  • Evening shows and live entertainment
  • Karaoke
  • Free Wi-Fi
  • Pool
  • Table tennis
  • Archery
  • Rifle shooting
  • Landscaped gardens
  • Casino nights
  • 6 tennis courts
  • 2 padel courts
  • Golf practice facilities
  • Baseball facilities
  • Water polo
  • Paddle surfing
  • Water sports
  • Walking trail
  • Beauty salon
  • Meeting rooms
  • Business centre
  • Souvenir shops
All-inclusive

All-inclusive

  • All inclusive 24 hours
  • 1 International Buffet (breakfast, lunch and dinner)
  • 4 a la carte restaurants without previous reservation (1 Italian, 1 Grill, 1 International and 1 oriental (Sushi/Teppanyaki)
  • 1 Restaurant/Snack 24 Hour
  • 1 Bar & Grill in the beach area
  • 13 pools in the complex
  • 8 Bars (including swim-up bars)
  • Premium Beverages
  • Fully equipped Fitness Centre
  • Daytime organized activities and nightly Entertainment
  • Club “La Salsa”
  • Non-motorized water Sports (free use)
  • 6 tennis courts
  • 1 multiuse court (basketball, football, etc.)
  • Introductory scuba lesson (1 lesson per person per stay)
  • Baseball batting boxes
  • Golf driving range
  • Open trail for walking / running
  • Wi-fi internet connection
  • 24 Hour Room Service
  • Club house
  • Umbrella in all the rooms
  • Private check in with cold towels and welcome drink on arrival
  • Honeymoon Package “Romance” (Complimentary) ( Marriage Certificate required, Maximum Period of 30 Days after the Wedding)
  • Access to the facilities and services of the Hotels Grand Riviera Princess and Grand Sunset Princess (except their Family, Platinum & Villas Exclusive areas)

Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Skylights Restaurant

  • Mediterranean cuisine

Tao Restaurant

  • Asian cuisine

Bruschetta Restaurant

  • Italian cuisine

Rodeo Grill Restaurant

  • Tex-Mex cuisine

Aroma Restaurant

  • International cuisine

Beach Bar

  • Sandwiches, aperitifs and more

Lobby Bar

  • Cocktails, coffee, tea and more

Waiting Bar

  • Speciality cocktails

Sauce Bar

  • Drinks, karaoke nights, theme parties and more
Offer Details

Up to 21% Off

Up to 21% Off
Up to 21% Off when travelling between 19/01/2026 - 01/07/2026.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 20% Off
Up to 20% Off when travelling between 09/01/2026 - 01/11/2026.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Hotel Reviews
Google Logo 4.2 Google reviews (4050)
Loganram
Important Note: If you are booking a Junior Deluxe Suite as a couple, it is strongly recommended to contact the hotel in advance and specifically request a king bed. Otherwise, they tend to default to two double beds unless this is clearly communicated prior to check-in. Food: The buffet offerings are average in quality and often not served hot. However, the a la carte restaurants are a highlight, with good food and a much better dining experience overall. Their room service foods are pretty good too. Rooms & Service: The rooms are comfortable, drinks are decent (except that the drinks are not measured using jiggers so the taste differs all time). The staff are friendly and welcoming, and the resort offers enjoyable activities throughout the day. Beach: The beach directly at this resort is disappointing due to a significant amount of seaweed. To enjoy a better beach experience, you need to walk over to the Grand Sunset side. Overall: A decent resort with good service, rooms, and restaurants, but with room for improvement in buffet quality, cocktail jiggers for drinks and beach conditions.
Tiffany Marie
Went here on our honeymoon for 7 days and the clear standout was the excellent staff. The service was top tier and made the overall experience. Pros: it was always easy to get a drink and access the pools. Rooms were always cleaned daily. Cons: the hotel is old. Their is wear and tear all throughout and it seems like the whole place needs a big refurbishment. I often felt like I was being pitched and up sold. As well as the currency exchange is really poor and the set taxi prices to main attractions were atrocious. It was a very expensive hotel if getting anything outside of the all inclusive price. Mixed: the food was very hit or miss which is not out of the norm for all inclusives or buffets in general. The non buffet restaurants were delicious. However the buffet food often tasted cold or stale if you were there more then 20 minutes after than dining time opened.
Jayne Enskat
We have just returned. Some of the team were excellent Pierro sales of Coco Bongo tickets and generally funny snd friendly round our pool. Luna and Marr from the entertainment team were amazing and actually made the holiday night and day. Restaurant teams were a big hit and miss. Beach bar great food and friendly service. Watch out for the little furry animals as we’re a little vicious when it came to wanting your lunch. The sushi restaurant stood out the most for us. Great food and live cooking. The hotel was clean. Take trousers. They have a rule of long trousers for men. Seems a bit silly in such heat and also women can wear shorts. Also some of the waiters specifically in the steak restaurant didn’t want to take our booking unless we paid extra for wine. We did complain and it was sorted by the manager but still a little out of order. Over all a great holiday made by the pool and entertainment team.
Aria Frazee
The hotel is generally clean, but in a clear state of disrepair, with deferred maintenance evident throughout the property. Issues range from rusted-through bases on metal fixtures, broken doors on garbage enclosures, and cracked concrete walkways, to poolside furniture that appeared not to have been cleaned for months. Spilled drinks had clearly been left to accumulate. My partner and I passed the time by playing what we jokingly called “door-handle bingo”: spotting a pull-down door handle that wasn’t broken earned you a point. Lounge chairs with broken backs were especially frustrating. Overall, the atmosphere feels tired and dull. I did enjoy spending some time in the sun at the farthest corner of the pool, but this is not a place I would choose to return to. Update: hand sanitizer dispenser was added to the buffet. It is however not properly maintained (dirty, empty). Update 2: No, just kidding, gone again the next day. I find not having a hand washing station and not providing hand sanitizer at the buffet completely unacceptable.
Kris T
My husband, sister and I just returned from a wonderful stay at the resort, staying in rooms 3115 & 3114. The resort is breathtakingly beautiful. The food and drinks were very good! We would like to compliment the staff who did an excellent job. Many thanks to restaurant staff Abigail, a very friendly hostess, Karen and Ableino who works hard and is very attentive to his customers. Actually all the staff was very nice and courteous. We were also very impressed with the entertainment, both the pool and in the evening at the lounge. The Jamaican band was so much fun to listen to. We will definitely be returning!
More...

BEST PRICE FROM Flight & Hotel
£999pp
Jan 2026
£1469pp
All Inclusive
Feb 2026
£999pp
All Inclusive
Mar 2026
£1149pp
All Inclusive
Apr 2026
£1189pp
All Inclusive
May 2026
£1299pp
All Inclusive
Jun 2026
£1309pp
All Inclusive
Jul 2026
£1449pp
All Inclusive
Aug 2026
£1449pp
All Inclusive
Sep 2026
£1299pp
All Inclusive
Oct 2026
£1299pp
All Inclusive
Nov 2026
£1329pp
All Inclusive
Dec 2026
£1329pp
All Inclusive

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