The Fives Downtown Hotel & Residences

Albert Pena

Mr. Eduardo Reception, Mr. Jesus Reception,Mr. Renzo and Chef Roberto and the rest of the staff were great!The food was delicious. The hotel’s location is great, close to literally everything. Taxi service right out side the hotel, restaurants, convenience stores and banks. I was very impressed of how clean the Hotel was kept during my stay. There was literally someone cleaning everytime I stepped out my room hallways common area etc. The breakfast was amazing but the Rooftop Restaurant was the best. The seafood food was amazingly fresh. The views from the rooftop pool area are stunning. One of the best vacations I’ve had and a huge part of it was because of the staff.

Sara Williams

Excellent location one street from 5th avenue and 2 stresrs away from the beach. The roof top pool was lovely to swim in and the views are amazing. Housekeeping was excellent we always went back to a lovely clean room. Arturo was our main server at the roof top bar and he was amazing very respectful to us always making sure we were comfortable. Treated my 12 year old granddaughter like a lady when serving her. Can you say hi to him from my son Bradley please and say thank you to him for looking after us so well. He made our experience. Thanks to you all for a wonderful stay from room 103.

Mike Piazza

This has been such an amazing surprise. In the restaurant, Julietta and Sandy are the most attentive waitresses! By day 2 Julietta already knew how I liked my coffee. Tania the customer experience manager was also fantastic. Was always available for questions and made sure any issues were sorted properly and quickly. Beautiful hotel room, amazing rooftop, great service. 10/10!

Dustin Kirkland

We absolutely love this place! Great location, just steps away from the beach and shopping, with huge, spacious, well appointed rooms. Particularly good for a family looking for a multi bedroom suite. We splurged for the Presidential Suite on our most recent trip, and it was everything we could have hoped for and more...with our own private rooftop pool!

George Georgio

Great place! I usually don’t write reviews, but this time I’m happy to share my experience. The location is perfect—just a 2-minute walk to the beach and surrounded by plenty of shops and restaurants. Check-in and check-out were super smooth with no issues or waiting. (For European travelers: if you don’t have a credit card, bring cash—debit cards are not accepted.) The rooms are spacious and comfortable, with plenty of room and even a small kitchen area with a fridge and freezer. Some parts are a bit older, but everything works perfectly and is very clean. The housekeeping team is extremely professional—our room was always spotless and they refilled bottled water daily for free. The staff overall is very helpful and kind, which is one of the main reasons I wanted to share this review. Breakfast had a good variety. It’s simple, but everything you need is there and the quality is great. The breakfast team was amazing—Julieta was there almost every morning and was always very kind. One of our favorite places to spend time was the rooftop pool and bar. It made us want to relax and enjoy our vacation to the fullest. The pool was always clean and well-maintained, and the drinks were excellent. Alejandro, Carlos, and the rest of the team were like an all-star crew—so kind and attentive. The food also matched the vibe perfectly. Another thing I really appreciated was our last hours at the hotel—they let us stay at the pool and relax before our long flight, which meant a lot. Thank you to everyone for making our stay so wonderful!