Close

For Reservations

For After Sales
Click for Customer Service

Opening Hours

Search
phone icon
Located In: Mexico

The SENS Cancun

Google Logo 4.1 Google reviews (3862)
Best Price From £919pp
Aug 2025
£989 pp
All Inclusive
Sep 2025
£919 pp
All Inclusive
Oct 2025
£1049 pp
All Inclusive
Nov 2025
£1109 pp
All Inclusive
Dec 2025
£1109 pp
All Inclusive
Jan 2026
£1169 pp
All Inclusive
Feb 2026
£1179 pp
All Inclusive
Mar 2026
£1209 pp
All Inclusive
Apr 2026
£1219 pp
All Inclusive
May 2026
£1249 pp
All Inclusive
Jun 2026
£1369 pp
All Inclusive
Jul 2026
£1419 pp
All Inclusive
Aug 2026
£1589 pp
All Inclusive
Sep 2026
£1509 pp
All Inclusive
Dec 2026
£1529 pp
All Inclusive
Feb 2027
£1679 pp
All Inclusive
Overview
Accommodation
Facilities
All-inclusive
Dining
Hotel Reviews
More...
Overview

Overview

Discover relaxation or excitement on the shores of Mexico at The Sens Cancun, a lively all-inclusive resort offering both family fun and moments of pure bliss in adults-only areas. A superb infinity pool overlooking the sea is a great place to...

Discover relaxation or excitement on the shores of Mexico at The Sens Cancun, a lively all-inclusive resort offering both family fun and moments of pure bliss in adults-only areas. A superb infinity pool overlooking the sea is a great place to relax and catch some rays during the day, while shows and entertainment ensure there’s plenty to keep guests happy in the evenings. A children’s club, games arcade and pirates-themed park provide thrills for little ones, while an array of restaurants prepares mouth-watering delicacies from around the world. Stylish and modern accommodation ensures ultimate comfort during your stay and Spa Sensoria is the place to revitalise your body and mind. Guests can also enjoy complimentary access to all restaurants, bars and services at the neighbouring hotel, Grand Oasis Palm.

How far is the nearest beach?

The hotel is located next to a sandy beach with wonderful views of the Caribbean Sea.

Distance from the airport

Cancun International Airport is approximately 23km away from The Sens Cancun.

Pools
Restaurant
Bar
Gym
Beach
Golf
Parking
Spa
Wifi
Kids Club
Adults-Only
For Families
Waterpark
Click to read more
Accommodation
Sens Standard
  • King-size bed or 2 double beds
  • Bathroom amenities
  • Television
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks, beer and snacks)
  • Hairdryer
  • Bathrobes and slippers
  • Iron and ironing board
  • Safe

Sens Superior
  • King-size bed or 2 double beds
  • Bathroom amenities
  • Television
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks, beer and snacks)
  • Hairdryer
  • Bathrobes and slippers
  • Iron and ironing board
  • Safe

Sian Ka’an Standard (Adults-Only)
  • Sian Ka’an benefits
  • King-size bed
  • Bathroom amenities
  • Television
  • Chromecast
  • Tablet
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks, beer and snacks)
  • Coffee maker
  • Hairdryer
  • Bathrobes and slippers
  • Iron and ironing board
  • Safe
  • Turndown service

Sens Junior Suite
  • Bath amenities and towels
  • Iron and Ironing board
  • Safety box
  • Flat screen
  • Air conditioning
  • Hair dryer
  • Espresso coffee maker
  • Pillow menu (upon request)
  • Turn down Service
  • Chromecast
  • Coffee maker
  • Wifi Premium
  • Robes and slippers
  • Tablet: Access to Hotel Services
  • Private check-in & Check-out | Express Checkout
  • Early Check-in and Late Check-out (Subject to Availability)
  • Indoor or outdoor Jacuzzi and plunge pool *available in Sens Master Suite and Sens Junior Suite
  • Minibar: Water, soft drinks, beers, and snacks
  • 1 King size bed

Sian Ka’an Master Suite (Adults-Only)
  • Sian Ka’an benefits
  • King-size bed
  • Jacuzzi or plunge pool inside or on terrace
  • Bathroom amenities
  • Television
  • Chromecast
  • Tablet
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks, beer and snacks)
  • Coffee maker
  • Hairdryer
  • Bathrobes and slippers
  • Iron and ironing board
  • Safe
  • Turndown service

Facilities

Facilities

  • Swimming pools
  • Restaurants
  • Bars
  • Water park
  • Beach clubs called The Sens Beach Club & Miramar Beach Club.
  • Adults-only zones (including restaurants, bars and beach clubs)
  • Gym
  • Spa (adults-only)
  • Kids club
    • Pool with waterslides, video games area, handcrafts hall, movies
    • Open daily from 9am - 19:00?
    • Ages 3 to 12 years old?
  • Yucatan Jurassic River
  • Pirata’s Bay Pool & Beach Park (including a zip-line, camping zone, open-air movie theatre, pirate ship tour and lots of games)
  • Beach soccer
  • Dance lessons
  • Zumba
  • Aqua aerobics
  • Yoga
  • Pilates
  • Kayaking
  • Board games
  • Arcade
  • Evening entertainment (including live music, comedy shows, acrobatic shows, magic shows and belly dances)
  • Adults-only entertainment
  • Parking
  • 24-hour reception
  • Currency exchange
  • Laundry service (local charge)
  • Babysitting services (local charge)
  • Pirate ship family tour?
    • Open 4 tours per week? ?
    • Tour duration :90 mins?
    • Reservation required?
    • Subject to availability?
  • Meeting rooms and facilities
  • Wedding and honeymoon services

*Please note that charges may apply to some activities and for the use of some facilities.

All-inclusive

All-inclusive

The Sens Cancun is an all-inclusive hotel. The programme consists of meals and beverages service 24 hours a day, with breakfast, lunch, dinner and snacks served at a wide variety of restaurants and bars. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

DOS LUNAS

  • Pizza, pasta, and ice creams
  • Lunch
  • Outdoor seating

EL BUFFET (International)

  • International buffet
  • Breakfast, Lunch, Dinner
  • Indoor and Outdoor seating

EL BUFFET (Mexican)

  • Mexican buffet
  • Breakfast, Lunch, Dinner
  • Indoor and Outdoor seating

SWEET PALM

  • Children buffet
  • Breakfast, Lunch, Dinner
  • Indoor and Outdoor seating

LAS PALMAS

  • International buffet
  • Breakfast, Lunch, Dinner
  • Indoor and Outdoor seating

LOS AGAVES

  • Mexican gourmet
  • Dinner
  • Indoor and Outdoor seating
  • Reservation required

MAKITACO

  • Mexican - Japanese food
  • Lunch, Dinner
  • Indoor and Outdoor seating
  • Reservation required

COCOA

  • Grill & seafood
  • Dinner
  • Indoor and Outdoor seating
  • Reservation required

ISLA MUJERES

  • Sushi & snacks by the pool and beach
  • Lunch
  • Outdoor seating

LATE SNACKS

  • Meals & beverages service 24 h.
Hotel Reviews
Google Logo 4.1 Google reviews (3862)
chris S.
Great Family Stay in Cancun – A Few Bumps, but Worth It! Spent 5 days at the Seams Hotel in Cancun with the familia, and overall it was a good experience. The location is a major plus—just a short walk to the bus stops, which made it super easy to get around without needing a car. The beaches nearby? Absolutely beautiful—clear water, soft sand, postcard-worthy views. The hotel itself was clean and welcoming. Staff were friendly and helpful throughout our stay. The food had decent variety, though I did get some indigestion from a couple of dishes—nothing major, but worth noting if you’ve got a sensitive stomach. Still, the family found something to enjoy at each meal, so no one went hungry. All in all, it was a relaxing and enjoyable stay. Not 5-star luxury, but solid and family-friendly. Would consider staying again, especially for the beach access and convenience.
Adisa V
This was a second time staying at this resort and we enjoyed every second of it! We had a fast- VIP check-in experience. Great and prompt service; staff is friendly and courteous. Beautiful amenities, amazing views, and great room services on daily basis. Many great restaurants to choose from, offering delicious specialties! Our favorite was The White Box, although the coffee place was also delightful. Resort is well kept, and we have seen many improvements since the last time we stayed here seven years ago! Entertainment was ok, Our kids enjoyed a supervised kids club, with many kids activities, and opportunity for parents to relax and enjoy adults-only amenities. The only downside was the beach area; overcrowded and lacks lounges and chairs. Rooms could also use some updates, especially pillows and showers in the bathroom. Overall our stay was amazing!
Manuel Toledo
My stay at Hotel Sens was a complete disappointment, especially for families with children. Despite being advertised as family-friendly, the hotel was overcrowded, with a packed pool that was unusable. By 5 PM, intoxicated guests created an unsafe, party-like atmosphere—hardly suitable for kids. The all-inclusive dining was a nightmare: long queues, no available restaurant reservations, and we were forced to pay 1800 pesos for a seafood grill just to eat. The rooms were unclean, with sticky beds, adding to the discomfort. We left after one night. This hotel does not deliver on its promises, and I strongly advise families to look elsewhere. Management needs to address these issues and stop misleading guests about the family-friendly experience.
Toni Stoltz
Overall, I’d say the resort is pretty mid. They clearly bring in enough money to invest in upgrades and upkeep, but unfortunately, that just isn’t happening. We stayed on the Sens side, which is supposed to be a slight upgrade from the Grand Oasis—but honestly, it wasn’t anything to rave about. The beds were extremely hard, and we woke up uncomfortable most mornings. What really stood out—negatively—was the food. Both my mother and my husband came down with food poisoning that lasted over 24 hours. I was extra cautious with what I ate since I’m pregnant, and thankfully avoided getting sick myself, but we weren’t the only ones. Throughout the week, we heard multiple people complain about being sick. In fact, my husband and another woman ate the same meal one night and were both bedridden the next day. He actually ended up sleeping on the bathroom floor because he was so ill. To be honest, I personally struggled to eat at all during our stay. The food looked unappetizing, and it was hard to stomach knowing how long a lot of it had clearly been sitting out—especially at the buffets. It’s disturbing when things like seafood, cheese, and deli meats are just left out for who knows how long in a warm environment. It made it really hard to trust or enjoy anything. Like I mentioned before, our bathtub had mold growing on the sides—and when we first arrived, there were stickers stuck on the wall from previous guests. That alone says a lot about how quickly and poorly the rooms are cleaned. It’s so disappointing because this resort could be amazing. But with the amount of money they’re making per family, there’s really no excuse for the poor quality of food, lack of proper cleanliness, and outdated rooms and beds. We came to Mexico excited for good Mexican food, and we didn’t even get a single taco—seriously! Now for the positives: the Sens pool was probably our favorite part of the whole stay. The coffee shop was also a nice touch—it had some fresh, yummy treats and ice cream that we enjoyed. I know this is repetitive, but if you’re questioning whether or not to stay here because of the mixed reviews—trust your gut and book somewhere else. This was our first time booking a resort without a travel agent, and we’ll never make that mistake again. We usually love to revisit places we’ve stayed at, but this one is absolutely off our list and we would never recommend it to anyone
Joshua Caleb Arnold
The hotel entryway was beautiful. It led to a false sense of expectation on the modernity of our room. The room was very old. It had chipped floors and very odd odor. Musty and moldy sort of smell. The water had an unpleasant odor as well. My wife didn’t mind it but it bothered me. The staff were fantastic. Everyone was attentive and kind. That was not issue. We were disappointed in how aggressive the sales people were in the hotel. If you’ve ever been to the D.R. in some hotels they’ll have booths set up with people camped out to sell you excursions. We fell for that in the Dominican but not in Mexico. When they finally realized we were not interested they left us alone. We didn’t realize when we booked the room it was connected to another hotel. After walking through the lobby of the other facility we got the sense the hotel was much nicer. That’s only an assumption based on the amenities available in the lobby. I can only assume the rooms were upgraded as well. The buffets were good. The contained a lot of variety. I believe anyone could find something to eat. We didn’t get sick from the buffets. We both ran into issues when we made reservations for the stand alone restaurants in the complex. My wife fell ill after eating a steak and I fell ill after eating shrimp and two different restaurants. She was sick while we were still on vacation where I made it home before I was out down for two days. In photos I want to highlight the beauty so I don’t solely focus on the negatives. We experienced Cancun and I don’t think we will go back. On to the next.
More...

BEST PRICE FROM Flight & Hotel
£919pp
Aug 2025
£989pp
All Inclusive
Sep 2025
£919pp
All Inclusive
Oct 2025
£1049pp
All Inclusive
Nov 2025
£1109pp
All Inclusive
Dec 2025
£1109pp
All Inclusive
Jan 2026
£1169pp
All Inclusive
Feb 2026
£1179pp
All Inclusive
Mar 2026
£1209pp
All Inclusive
Apr 2026
£1219pp
All Inclusive
May 2026
£1249pp
All Inclusive
Jun 2026
£1369pp
All Inclusive
Jul 2026
£1419pp
All Inclusive
Aug 2026
£1589pp
All Inclusive
Sep 2026
£1509pp
All Inclusive
Dec 2026
£1529pp
All Inclusive
Feb 2027
£1679pp
All Inclusive

PLEASE WAIT...

Oops something went wrong...
SIMILAR HOTELS

Here are some similar hotels that might interest you...

x
Request a Quote