Iberostar Waves Paraíso Beach

Alan D

We booked this all-inclusive resort through Air Canada in late October 2025, and everything exceeded our expectations. The airport transfer was very well organized and seamless. The hotel itself was excellent in every aspect — spacious, clean, well maintained, and efficiently managed. The staff were extremely polite, professional, and always willing to help, providing outstanding service throughout our stay. The beach was clean and beautiful, with only a small amount of seaweed that did not affect swimming at all. The temperature was perfect; both the swimming pools and the ocean were very comfortable and enjoyable. Overall, we were very satisfied with our experience and would absolutely recommend this resort.

Sylvia Edmond

The resort is very spacious and allows you to walk around and enjoy nature, with different animals throughout the property. The beach and the sea were very clean most of the time, which was definitely a highlight of the stay. Most of the staff were friendly and genuinely tried to help whenever possible. Special thanks to Joseph at the towel station, who was always making an effort to call and find someone to assist me. On the downside, the room air conditioning was not cooling enough even during winter, as we could not lower the temperature below 22 degrees, which makes me concerned about how it would perform in the summer. The shower water flow was very weak and disappointing. The bed was uncomfortable, with a stiff mattress and very flat pillows that made sleeping difficult. The concierge service at the pool and beach was not consistently available. Since they are responsible for seating guests, this caused frustration, as you often had to figure things out on your own. There were also not enough seats available at either the beach or the pool. Food options were quite limited, with most meals focused on carbohydrates and salads, and very little protein unless there was a special event such as Christmas or New Year celebrations. The internet network was only moderate and not very strong. One important warning is not to fall for the promoted 500 dollar gift voucher, as it is misleading and feels like a trap. Overall, while the resort has beautiful surroundings and some very kind staff members, several comfort, service, and dining issues significantly affected the experience. One last comment entertainment at night was very not entertaining!

Hannah Grinage

We enjoyed a wonderful week at Iberostar Waves Paraíso Beach! The hotel is beautiful. Right on the beach, where we enjoyed many beach walks. The food was great for our family. Getting a reservation at the specialty restaurants isn’t the easiest, but we figured it out. This would not be a good location if you don’t enjoy walking. There is a lot of walking and stairs (we were on the top floor of building 38. My family loved the walking, made us feel better about indulging in all the delicious food. Brenda, concierge extraordinaire was super helpful and made our trip even better! Daniel from Star Prestige was also super kind and helpful.

Scott Kroger

This was my families 5th time at the resort. The weather was great. The food was fantastic. The rooms were spacious and kept clean. The activities team did a great job as always. The beach was nice and clean. I would come back again for a 6th time. Always a good time. See you again soon I hope.

Elaine Araujo

Excellent Stay and Outstanding Staff Mike and many others but I forgot the names. I had a wonderful experience at this hotel. The facilities were clean, comfortable, and well maintained, making my stay very pleasant. What truly stood out was the staff — everyone was incredibly friendly, professional, and attentive. They went above and beyond to make sure I felt welcomed and taken care of at all times. I truly appreciate their kindness and dedication, and I would gladly recommend this hotel to others.