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Located In: Mexico

Ocean Riviera Paradise

Google Logo 4.7 Google reviews (49473)
Best Price From £1219pp
Feb 2026
£1419 pp
All Inclusive
Mar 2026
£1309 pp
All Inclusive
Apr 2026
£1339 pp
All Inclusive
May 2026
£1309 pp
All Inclusive
Jun 2026
£1289 pp
All Inclusive
Jul 2026
£1489 pp
All Inclusive
Aug 2026
£1429 pp
All Inclusive
Sep 2026
£1219 pp
All Inclusive
Oct 2026
£1329 pp
All Inclusive
Nov 2026
£1389 pp
All Inclusive
Dec 2026
£1409 pp
All Inclusive
Overview
Accommodation
Facilities
Privilege Benefits
All-inclusive
Dining
Hotel Reviews
More...
Overview

Overview

Indulge in 5-star luxury at Ocean Riviera Paradise. Situated on the Riviera Maya, close to Playa del Carmen, this blissful sanctuary is a place where you’ll discover endless stretches of golden sand and crystal blue waters. Whether you’re looking ...

Indulge in 5-star luxury at Ocean Riviera Paradise. Situated on the Riviera Maya, close to Playa del Carmen, this blissful sanctuary is a place where you’ll discover endless stretches of golden sand and crystal blue waters. Whether you’re looking for a romantic getaway or a fun family holiday, this property has it all. Little ones can enjoy the waterpark and children’s club, while grown ups can indulge in an oasis of relaxation at the spa. Surrounded by lush tropical greenery, you can take a dip in one of multiple swimming pools, lounge in a hammock with a cocktail, or sample cuisines from around the world, with a host of different restaurants to choose from.

Distance from beach

Ocean Riviera Paradise is located next to the beach.

Distance from the airport

Ocean Riviera Paradise is approximately 50km from Cancun International Airport.

Pools
Restaurant
Bar
Gym
Beach
Spa
Wifi
Kids Club
For Families
Waterpark
Click to read more
Accommodation
Junior Suite
  • Terrace
  • King-size or 2 twin beds
  • En-suite bathroom with a shower
  • Hydro massage bathtub
  • Sofa bed
  • Telephone
  • Hairdryer
  • Desk
  • Coffee machine
  • Complimentary minibar
  • Safe
  • Bathroom amenities
  • Air conditioning
  • TV
  • Wi-Fi
  • Iron and ironing board
  • Courtesy water bottles

Junior Suite Eden
  • Terrace
  • Queen-size or 2 twin beds
  • En-suite bathroom with a shower
  • Hydro massage bathtub
  • Sofa bed
  • Hairdryer
  • Desk
  • Coffee machine
  • Complimentary minibar
  • Safe
  • Bathroom amenities
  • Air-conditioning
  • TV
  • Wi-Fi
  • Iron and ironing board
  • Courtesy water bottles

Daisy Family Junior Suite
  • Terrace
  • Queen-size or 2 double beds
  • En-suite bathroom with a shower
  • Hydro massage bathtub
  • Sofa bed
  • Hairdryer
  • Desk
  • Coffee machine
  • Complimentary minibar
  • Safe
  • Bathroom amenities
  • Air conditioning
  • TV
  • Wi-Fi
  • Iron and ironing board
  • Courtesy water bottles

Rooftop Junior Suite Eden
  • Terrace with rooftop Jacuzzi
  • King-size bed
  • 2 bathrooms
  • Hydro massage bathtub
  • Sofa bed
  • Hairdryer
  • Desk
  • Coffee machine
  • Complimentary minibar
  • Safe
  • Bathroom amenities
  • Air conditioning
  • TV
  • Wi-Fi
  • Iron and ironing board
  • Courtesy water bottles

Privilege Junior Suite
  • Privilege benefits
  • Terrace with Jacuzzi
  • Queen-size or 2 double beds
  • Living room
  • En-suite bathroom with a shower
  • Hydro massage bathtub
  • Sofa bed
  • Telephone
  • Hairdryer
  • Desk
  • Coffee machine
  • Complimentary minibar
  • Safe
  • Bathroom amenities
  • Air conditioning
  • TV
  • Wi-Fi
  • Iron and ironing board
  • Courtesy water bottles

Privilege Master Suite
  • Privilege benefits
  • Terrace with private jacuzzi
  • King-size bed
  • En-suite bathroom with a shower
  • Hydro massage bathtub
  • Sofa bed
  • Hairdryer
  • Desk
  • Coffee machine
  • Complimentary minibar
  • Safe
  • Bathroom amenities
  • Air conditioning
  • TV
  • Wi-Fi
  • Iron and ironing board
  • Courtesy water bottles

Facilities

Facilities

  • Swimming pools
  • Spa
  • Gym
  • Children’s club
  • Teen club
  • Waterpark
  • Playground
  • Casino
  • Non-motorised water sports
  • Motorised water sports (local charge)
  • Diving centre (local charge)
  • Sports area (tennis courts and one multi-sports court)
  • Meeting rooms
  • Shopping centre
  • Bowling alley
  • Spa
  • Wi-Fi
  • Internet corner
  • Restaurants
  • Bars
  • Laundry service (local charge)
  • Medical service (local charge)
  • Babysitting service (local charge)
  • Currency exchange (local charge)
  • Car park
Privilege Benefits

Privilege Benefits

Privilege benefits include the following:

  • Access to the Privilege Lounge, with top-brand alcoholic drinks, hors d’oeuvres and snacks
  • Access to the Sky Bar
  • A la carte breakfast in the Privilege Lounge and in-room breakfast service (on request)
  • Reserved table in the a la carte restaurants
  • Gift of lobster or beef fillet dinner (per stay/booking required)
  • 24-hour room service
  • Concierge and butler service
  • Personalised check-in and check-out
  • Late check-out (subject to availability)
  • Exclusive beach area with sun loungers, Balinese beds, drinks service, books and magazines
  • 10% discount at the Despacio Spa Centre

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the benefits on arrival at the hotel.

All-inclusive

All-inclusive

The Ocean Riviera Paradise all-inclusive programme includes the following:

  • Meals at buffet and a la carte restaurants without having to book
  • National and international drinks, cocktails and snacks

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

La Locanda

  • Italian cuisine
  • À la carte dining

Villa Marina

  • International cuisine
  • Buffet-style dining with show cooking

Sakura

  • Oriental cuisine and Teppanyaki grills

Bluemoon

  • Romantic, à la carte restaurant serving signature cuisine
  • For guests aged 18 and over

Route 66

  • American cuisine
  • A la carte dining

Margarita

  • Mexican cuisine
  • À la carte dining

Amaranto

  • International cuisine
  • Buffet-style dining with show cooking

Steak House

  • À la carte restaurant specialising in grilled meats

Pez Vela

  • Caribbean cuisine
  • À la carte dining
Hotel Reviews
Google Logo 4.7 Google reviews (49473)
Kim Slocum
You never really know what you’re going to get with a resort that you’ve never been to before but i can honestly say we had an amazing experience! The restaurants are decent, but the buffet was by far our favorite. The food was different every night and for the most party everything was delicious. Idalia has a coffee cart in the buffet where she makes you a boozy coffee - she is amazing! William is on the entertainment team and he is incredible, so fun and remembers everyone’s names. All the staff are so kind and treated us so well! We made friends with so many staff members and loved seeing them everyday. Also such a clean resort - the staff is constantly working hard at keeping things looking nice. I would 100% recommend this resort. Went as a family of 10, great for kids, great for adults - all around a great time!
Laura Kim
The overall service level at this resort was below a 2 out of 5. Many staff members were rude, gave inconsistent information, and showed little accountability. We stayed Jan 23–30, 2026 as a family of four with two children and joined nine other family members to celebrate my father’s milestone birthday. We attended a presentation after being offered complimentary massages, but what was supposed to take about an hour ended up taking most of the day. We were later told the “complimentary” massages were only 20 minutes and that we had to pay $20 USD per voucher to combine them. At the spa, staff said it was actually a “fee,” not a tax. The massage room smelled moldy and unpleasant, so the experience was not worth it. Restaurant reservations were extremely frustrating. Almost every night, our reservations could not be found, and our group of 13 was split far apart. They could not seat more than about 6–8 people at one table, which made it impossible to celebrate together. This was especially disappointing because we had contacted the resort in advance about our family celebration and were told they would help. At La Locanda, a hostess named Miriam, refused to admit that our reservation was already on her list and only seated us after we showed proof - with no apology and very rude behavior. Service was also very slow, with waits of 45 minutes or more for main dishes. We also wasted five days trying to break large peso bills. The front desk kept telling us to come back later, and one staff member who spoke no English simply repeated the same phrases without calling anyone else to help. We were never able to exchange our money. To be fair, the resort was fairly clean, the shuttle system was convenient, and the family lounge was great for kids. A special thank you to Gregory, who was friendly and helpful and stood out among the staff. He's the only one who provided 5 star service. Overall, it felt like the staff had little interest in our time or vacation experience. Instead of relaxing and enjoying a special family trip, we spent most of our stay dealing with miscommunication and long waits. We would not recommend this resort to families or groups looking for an stress-free vacation.
NY C
The best restaurant is Pez Vela on the beach for lunch and especially dinner!! For dinner we have the sweetest and best waiter in the whole resort his name is Wismar! Very attentive and always comes with a smile! Thank you for making our dinners memorable and giving us the best experience ever!! You must order the ceviche and steak, surprising the steak here is better than the steak house!! Ricardo and Miriam at Lo Canda was amazing! The best service and the food here was amazing! Definitely try the salmon and black risotto ! Try the ribs at Route 66 too with Jonathan And Hector they were really good and Eliseo our waiter was the best! Alberto at Sakura restaurant was very helpful in making our experience amazing!!
Josué Petit
Novela has been our waiter for breakfast throughout our stay — always so polite, attentive, and kind. We always asked to be seated in his section. He truly made a difference and started our days the right way. We had our last dinner here at The Privilege. Onecimo and Karla were also wonderful with our family. The food was amazing, especially the Chateaubriand steak. A quiet and intimate atmosphere. Highly recommended — 5/5.
James Hayes
BlueMoon Restaurant delivered one of the best dining experiences I’ve had anywhere — and that’s not an exaggeration. From the moment we were seated, Misael Nayeli was exceptionally attentive, professional, and genuinely warm. He anticipated our needs before we even had to ask, checked on us at just the right moments, and made sure every single detail of our meal was perfect. His knowledge of the menu, recommendations, and timing were flawless. What really set him apart was his authentic care — not rushed, not forced, just pure excellence in hospitality. You can tell he takes pride in what he does, and it shows in every interaction. He made us feel welcomed, valued, and completely taken care of. If you’re dining at BlueMoon, ask for Misael. He doesn’t just serve food — he creates an experience. Truly top-tier service and someone who deserves recognition, praise, and every good thing that comes his way.
More...

BEST PRICE FROM Flight & Hotel
£1219pp
Feb 2026
£1419pp
All Inclusive
Mar 2026
£1309pp
All Inclusive
Apr 2026
£1339pp
All Inclusive
May 2026
£1309pp
All Inclusive
Jun 2026
£1289pp
All Inclusive
Jul 2026
£1489pp
All Inclusive
Aug 2026
£1429pp
All Inclusive
Sep 2026
£1219pp
All Inclusive
Oct 2026
£1329pp
All Inclusive
Nov 2026
£1389pp
All Inclusive
Dec 2026
£1409pp
All Inclusive

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