Overview
Surround yourself with 5-star luxury, style and sophistication at Hyatt Ziva Riviera Cancun, a magnificent all-inclusive stay of fun and relaxation in sun-kissed Mexico. Nestled in the coastal town of Puerto Morelos, this opulent beachfront escape...
Surround yourself with 5-star luxury, style and sophistication at Hyatt Ziva Riviera Cancun, a magnificent all-inclusive stay of fun and relaxation in sun-kissed Mexico. Nestled in the coastal town of Puerto Morelos, this opulent beachfront escape has everything you need for an unforgettable holiday experience. Glistening infinity pools, a winding water park, a sumptuous spa and a cutting-edge fitness centre are among the superb amenities you’ll discover at Hyatt Ziva Riviera Cancun. There’s also a lively kids club to ensure the little ones have a feast of fun during their stay. The plush suites are truly exquisite and feature a myriad of sophisticated amenities, such as spa-like bathrooms and high-tech entertainment. This stunning hotel also boasts a plethora of sensational restaurants where French classics and traditional Mexican flavours are among the gastronomic delights available.
How far is the nearest beach?
Hyatt Ziva Riviera Cancun is next to the seaside.
Distance from the airport
Cancun International Airport is approximately 20km away from Hyatt Ziva Riviera Cancun.
![Pools]( "Swimming Pools")
Pools
![Bar]( "Bars")
Bar
![Gym]( "Fitness Centre")
Gym
![Spa]( "Spa")
Spa
![Shuttle]( "Shuttle")
Shuttle
Water Park View Junior Suite
- Furnished balcony with water park views
- King-size bed (plus sofa bed) or 2 queen-size beds
- Bathroom with rainfall shower and amenities
- Television
- Telephone
- Free Wi-Fi
- Air conditioning
- Minibar restocked daily with water, beer, soft drinks and snacks
- Coffee maker
- Bathrobes and slippers
- Hairdryer
- Iron and ironing board
- Alarm clock
- Safe
Tropical View Junior Suite
- Furnished private balcony with garden views
- King-size bed (plus sofa bed) or 2 queen-size beds
- Bathroom with rainfall shower and amenities
- Television
- Telephone
- Free Wi-Fi
- Air conditioning
- Minibar restocked daily with water, beer, soft drinks and snacks
- Coffee maker
- Bathrobes and slippers
- Hairdryer
- Iron and ironing board
- Alarm clock
- Safe
Junior Suite Pool Walkout
- Furnished balcony with direct access to a swimming pool
- King-size bed (plus sofa bed) or 2 queen-size beds
- with rainfall shower and amenities
- Television
- Telephone
- Free Wi-Fi
- Air conditioning
- Minibar restocked daily with water, beer, soft drinks and snacks
- Coffee maker
- Bathrobes and slippers
- Hairdryer
- Iron and ironing board
- Alarm clock
- Safe
Club Ocean View Rooftop Master Suite
- Club Level benefits
- Furnished balcony with ocean view
- King-size bed
- Bathroom with rainfall shower and amenities
- Television
- Telephone
- Free Wi-Fi
- Air conditioning
- Minibar restocked daily with water, beer, soft drinks and snacks
- Coffee maker
- Bathrobes and slippers
- Hairdryer
- Iron and ironing board
- Alarm clock
- Safe
Club Oceanfront Master Suite
- Club Level benefits
- Furnished balcony with ocean view
- King-size bed
- Sofa bed
- Bathroom with rainfall shower and amenities
- Television
- Telephone
- Free Wi-Fi
- Air conditioning
- Minibar restocked daily with water, beer, soft drinks and snacks
- Coffee maker
- Bathrobes and slippers
- Hairdryer
- Iron and ironing board
- Alarm clock
- Safe
Facilities
- 9 Nine outdoor pools including one adults only
- Children’s pool
- Waterpark
- Fitness centre
- Spa (local charge)
- Kids club
- Water activities (including aqua aerobics, aqua cycling and water volleyball)
- Beach sports
- Sunrise yoga
- Daily activities Tequila tasting, Sushi Class (local charge)
- Nightly entertainment (including live music and cultural performances)
- Wine tasting with expert sommeliers (local charge)
- Private cabanas (local charge)
- Beauty salon (local charge)
- Access to nearby El Camaleon Golf Club (local charge)
- Concierge
- Meeting rooms and facilities
- Overwater gazebo for weddings and events
*Please note that charges may apply to some activities and for the use of some facilities.
Club Level
The Hyatt Ziva Riviera Cancun Club Level privileges include the following:
- Exclusive Club Level Lounge featuring imported premium drinks, appetisers, continental breakfast, table games and Wi-Fi
- Premium-brand liquors
- Private check-in and check-out in exclusive area
- Late check-out (subject to availability)
- Personalised concierge services
- Food menu available
- Complimentary domestic and international calls
Details may be subject to change. You will be provided with full details of the Club Level privileges on arrival at the hotel.
All-inclusive
The Hyatt Ziva Riviera Cancun all-inclusive concept includes the following:
- Limitless access to gourmet à la carte dining options without reservations required
- Endless drinks at a variety of bars and lounges (including premium top shelf wines and liquors)
- 24-hour room ?& concierge service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Access to the fitness centre
- Access to the kids club
- Aqua cycling, aqua aerobics and water volleyball
- Free Wi-Fi
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities included
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Up to 45% off
Up to 45% off
Up to 45% off. All savings are already applied to the prices shown when travelling between 1st March 2025 - 31st October 2025 **Blackout Dates Apply
More offers may be available, please search your preferred dates for the latest offers
3.9
Google reviews (1398)
Amy Capcara
5 stars for our experience here!! From the beautiful ocean front master suite with a sunrise view, to the incredible service - thank you to Josie and our “butler” Daniel for being so incredible and attentive — and to all the staff who worked non-stop. Service was top notch! The rooms and were very clean but the pools did get cloudy at times and I wish they were ALL heated in the winter months! We really could only use the activity pool, but luckily that’s what our kids preferred anyway. The beach was small but fine! They worked hard to remove the seaweed daily. We left with no complaints and a great time!
Dustin Hartung
My fiancé and I book a trip to Cancun every year ( different resorts) for our anniversary and we decided on this one this year. I will say we were both very impressed! All the reviews we read were very negative. The food was very good, the place was very clean and the staff was very friendly. The only downfall is we do not have kids and I will say this is a more family/children friendly resort. If we ever went to the same resort, I would definitely book this one again. Pablo at the swim up bar was top notch! Don't ever get rid of him
Ashley McAteer
Loved every single detail about this resort! Staff are incredibly aware and are constantly checking in on guests to ensure you are experiencing the best time. The resort layout is beautiful and offers many different pools if you are wanting to switch up scenery. The restaurants are incredible; we had the opportunity to try each restaurant and they kept getting better. We became close with some staff, namely Diego at the Sport’s Bar, Henry at the outdoor lobby bar and Agustin at La Parrilla - they are the best and so, so good at what they do. We were very sad to part ways with our new friends! Overall, this resort is absolutely beautiful and we had the best time. We will definitely be recommending HZ Riviera Cancun to our friends and family!!!
Cindy Fu
Room is quite large and clean. The restaurants don’t open all every day. Buffet is very small and don’t have much choices. Recommend Italy and French a la cart restaurants. Only Japanese restaurant needs to make reservation. Locate in the Riviera Maya and almost have no beach. Not friendly for those love to play on the beach or walk. Have 7 or 8 swimming pools which includes 3 adults only. Also have one water park. All in all, I would not go back again.
Cen W.
1) be aware of people “reserve” multiple lounge chairs with no regards to other people, especially when it’s packed and crowded. This happens very early in the morning, so if you want to sleep in a bit, forget sitting by the pool or the beach.
2) restaurants do not take reservations, which is anxiety inducing, you’ll never know where and when you’ll be able to eat unless you prefer the buffet.
People working there are VERY nice and kind. Resort itself is on par for the price.
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