Overview
A spectacular combination of stunning natural beauty, sublime facilities and sumptuous accommodation make the magnificent Occidental at Xcaret Destination a superb choice for an exceptional Mexico holiday. Located next to the Xcaret eco-archaeolo...
A spectacular combination of stunning natural beauty, sublime facilities and sumptuous accommodation make the magnificent Occidental at Xcaret Destination a superb choice for an exceptional Mexico holiday. Located next to the Xcaret eco-archaeological park in the heart of Mexico’s Rivera Maya, the all-inclusive, 5-star complex is a magical tropical sanctuary with swimming pools and a private bay. Whether it’s sophisticated relaxation you’re seeking or exotic adventures, the Occidental at Xcaret Destination is an ideal pick for the ultimate Mexican getaway.
How far is the nearest beach?
The Occidental at Xcaret Destination is located next to a small, sandy bay with access to the sea.
Distance from airport
Cancun International Airport is approximately 63km away from the Occidental at Xcaret Destination.
Pools
Restaurant
Bar
Beach
Golf
Parking
Spa
Wifi
Kids Club
For Families
Gym
Deluxe Room
- Terrace or balcony
- King-size bed or 2 double beds
- Full bathroom with a shower and toiletries
- TV
- Air conditioning
- Radio alarm clock
- Fan
- Free Wi-Fi
- Telephone
- Safe
- Minibar
- Coffee machine
- Iron and ironing board
- Hairdryer
Deluxe Concierge Room
- Terrace or balcony
- King-size bed or 2 double beds
- Full bathroom with a shower and toiletries
- TV
- Air conditioning
- Fan
- Free Wi-Fi
- Radio alarm clock
- Telephone
- Safe
- Minibar
- Coffee machine
- Iron and ironing board
- Bathrobes
- Slippers
- Bottle of wine the day after arrival
- Fruit
- Truffle platter the day after arrival
- Exclusive concierge services
Deluxe Plus
- Terrace or balcony with garden view
- King-size bed or 2 double beds
- Full bathroom with a shower and toiletries
- TV
- Air conditioning
- Fan
- Free Wi-Fi
- Radio alarm clock
- Telephone
- Safe
- Minibar
- Dispenser with premium bar
- Microwave oven
- Coffee machine
- Iron and ironing board
- Hairdryer
- Bathrobes
- Slippers
- Fruit
Junior Suite
- Terrace or balcony
- Bedroom with king-size bed or 2 double beds
- Living room
- Full bathroom with a shower and bathroom amenities
- TV
- Air conditioning
- Fan
- Free Wi-Fi
- Radio alarm clock
- Telephone
- Safe
- Minibar
- Coffee machine
- Iron and ironing board
- Hairdryer
- Bathrobes
- Slippers
- Bottle of sparkling wine
- Strawberries covered in chocolate
- Continental breakfast in bed once per stay (booking required)
Romance Suite - Royal Level
- Tropical garden view
- King-size bed
- Private terrace with hot tub
- Free Wi-Fi
- Sparkling wine and chocolate-covered strawberries the day after arrival
- Espresso coffee machine
- TV
- Minibar
- Dispenser with premium bar
- Bathrobe and slippers
- Concierge service
All-Inclusive
The Occidental at Xcaret Destination all-inclusive programme includes the following:
- Meals, drinks, snacks and gratuities
- 11 restaurants, including 2 buffet-style dining venues, 5 speciality restaurants, a daytime snack bar, 2 night-time snack bars and an exclusive a la carte restaurant for Royal Level guests
- Domestic drinks, including soft drinks, house wine, beer, various alcoholic drinks, cocktails and hot drinks
- Access to 11 bars, including the disco
- Sport facilities, including paddle tennis court, 2 tennis courts, shuffleboard, mini golf and archery
- Access to the children’s club with supervised activities
- Daytime and evening entertainment
- Use of sun loungers and towels at the beach and pool
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Royal Level
Royal Level benefits include the following:
- Private check-in and check-out
- Exclusive Royal Level Restaurant
- Pool area with sun terrace with waiter service
- Concierge service
- Luxury sheets and pillows
- Nightly turndown service
- 24-hour room service
- Full bathroom with hydromassage bath
- Minibar restocked daily
- Wi-Fi included and access to a computer located in the lobby lounge
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the privileges on arrival at the hotel.
UXX Package
Exclusive UXX Benefits
- Welcome cocktail
- Bathrobes and slippers in the room
- Bottle of mezcal and bowl of fruit in the room
- Minibar restocked daily
- Unlimited access to Xcaret Park during your entire stay
- 30% discount on an 80-minute “WAYAK” special Mayan massage in the hotel spa. (Cannot be combined with other promotions)
- 10% off on services, tours and activities in Xcaret Park and Xel-Ha (Check the activities at the hotel reception)
Located right next to the spectacular and impressive natural wonder, the Xcaret eco-archaeological park, in the heart of the Riviera Maya. The Unlimited Xcaret Xperience (UXX) package is designed exclusively for guests at this hotel, who will enjoy unlimited access to Xcaret Park during their entire stay and enjoy more than 40 exhibits and attractions in the world-renowned Xcaret eco-archaeological park. Enjoy unique moments of fun and relaxation with the comfort of an All Inclusive Resort, while surrounding yourself with the culture and traditions of Mexico.
4.7
Google reviews (24164)
Jennifer Nicholson
This resort was beautiful. Shout out to Leo, Paco, Naomi, Johny and Augustine for being so friendly. The swimming lagoon was beautiful. Loved the wildlife. The breakfast at the restaurants were delicious. The dishes at lunch and dinner were not very good. The shows were on too late at night, need to be earlier. You need an indoor air conditioned space for activities for when it is raining or just too hot to be outside.
Bearded Traveler
**Review of Occidental at Xcaret Destination**
Occidental at Xcaret Destination is a great choice if you're looking for a resort with plenty of pools, a good beachfront, and a large property to explore. The staff is incredibly friendly and helpful, making the experience even better. One of the best aspects is the proximity to the parks—all within walking distance, which is super convenient.
However, there are a few downsides worth mentioning. The resort has two different sides, and if you book through Expedia, you might notice a difference in how you're treated. They do offer a vacation club, but thankfully, the sales pitch isn't too pushy. The food, though, was a big disappointment. It was mostly basic American dishes, and if you're expecting authentic Mexican cuisine, you'll be let down—they get an F in that category. If you're able to get a good discount, it's definitely worth a visit, but I’d recommend passing on the food options.
Peter Bruno
We stayed at the Royal Level again and let just say the staff makes it worth the trip. Alberto Cajun is amazing and such a pleasure to be around. The other staff and manager are great too. Daniel, Samuel, Maximilluno and Raquel thank you for a special trip. The dinner menu needs some work but the staff makes it all better thanks again. Also have to mention Javier the bar tender who we have come to know over the years and is very special
Alison Nicole
My family and I stayed at the Royal Level Suites. It had been an amazing experience overall, for both adults and children.
On our last night, my husband and I had one last meal at the Royal Restaurant. We had an amazing performance by Gilberto whom made a yummy Banana Flambé. He was funny and made the experience fun. The staff, including Pamela, Francisco, Ambrosio & others, were great and offered attentive service.
Thanks for helping to make our time here at the Royal Level memorable!
MJ
I recently had the pleasure of staying at the Occidental Resort in the Mayan Riviera, and I must commend the exceptional service provided by Carlos Marquez and Ricardo Be. From the moment we arrived, both Carlos and Ricardo went above and beyond to ensure our stay was memorable. Carlos's attentiveness and kindness were truly remarkable; he was always available to assist with any request and went out of his way to make us feel welcome. Ricardo was equally attentive and caring, and it was a pleasure to get to know him and the rest of his team.
Santiago’s service at the steakhouse also stood out; his attention to detail and the outstanding quality of the food made it a must-visit. Joana’s leadership skills and the attentiveness of her team were exceptional, all demonstrating a genuine passion for providing amazing service.
A heartfelt thanks to Carlos, Ricardo, Santiago, Joana, and the entire team for making our experience so special. Their dedication to guest satisfaction truly enhanced our stay at the Occidental Resort.
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