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Located In: Mexico

Occidental at Xcaret Destination

Google Logo 4.7 Google reviews (37474)
Best Price From £1159pp
Jun 2026
£1199 pp
All Inclusive
Jul 2026
£1259 pp
All Inclusive
Aug 2026
£1349 pp
All Inclusive
Sep 2026
£1159 pp
All Inclusive
Oct 2026
£1249 pp
All Inclusive
Nov 2026
£1199 pp
All Inclusive
Dec 2026
£1229 pp
All Inclusive
Jan 2027
£1299 pp
All Inclusive
Feb 2027
£1309 pp
All Inclusive
Mar 2027
£1309 pp
All Inclusive
Apr 2027
£1299 pp
All Inclusive
May 2027
£1329 pp
All Inclusive
Jun 2027
£1429 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Royal Level
Dining
UXX Package
Hotel Reviews
More...
Overview

Overview

A spectacular combination of stunning natural beauty, sublime facilities and sumptuous accommodation make the magnificent Occidental at Xcaret Destination a superb choice for an exceptional Mexico holiday. Located next to the Xcaret eco-archaeolo...

A spectacular combination of stunning natural beauty, sublime facilities and sumptuous accommodation make the magnificent Occidental at Xcaret Destination a superb choice for an exceptional Mexico holiday. Located next to the Xcaret eco-archaeological park in the heart of Mexico’s Rivera Maya, the all-inclusive, 5-star complex is a magical tropical sanctuary with swimming pools and a private bay. Whether it’s sophisticated relaxation you’re seeking or exotic adventures, the Occidental at Xcaret Destination is an ideal pick for the ultimate Mexican getaway.

How far is the nearest beach?

The Occidental at Xcaret Destination is located next to a small, sandy bay with access to the sea.

Distance from airport

Cancun International Airport is approximately 63km away from the Occidental at Xcaret Destination.

Pools
Restaurant
Bar
Beach
Golf
Parking
Spa
Wifi
Kids Club
For Families
Gym
Click to read more
Accommodation
Deluxe Room
  • Terrace or balcony
  • King-size bed or 2 double beds
  • Full bathroom with a shower and toiletries
  • TV
  • Air conditioning
  • Radio alarm clock
  • Fan
  • Free Wi-Fi
  • Telephone
  • Safe
  • Minibar
  • Coffee machine
  • Iron and ironing board
  • Hairdryer

Deluxe Concierge Room
  • Terrace or balcony
  • King-size bed or 2 double beds
  • Full bathroom with a shower and toiletries
  • TV
  • Air conditioning
  • Fan
  • Free Wi-Fi
  • Radio alarm clock
  • Telephone
  • Safe
  • Minibar
  • Coffee machine
  • Iron and ironing board
  • Bathrobes
  • Slippers
  • Bottle of wine the day after arrival
  • Fruit
  • Truffle platter the day after arrival
  • Exclusive concierge services

Deluxe Plus
  • Terrace or balcony with garden view
  • King-size bed or 2 double beds
  • Full bathroom with a shower and toiletries
  • TV
  • Air conditioning
  • Fan
  • Free Wi-Fi
  • Radio alarm clock
  • Telephone
  • Safe
  • Minibar
  • Dispenser with premium bar
  • Microwave oven
  • Coffee machine
  • Iron and ironing board
  • Hairdryer
  • Bathrobes
  • Slippers
  • Fruit

Junior Suite
  • Terrace or balcony
  • Bedroom with king-size bed or 2 double beds
  • Living room
  • Full bathroom with a shower and bathroom amenities
  • TV
  • Air conditioning
  • Fan
  • Free Wi-Fi
  • Radio alarm clock
  • Telephone
  • Safe
  • Minibar
  • Coffee machine
  • Iron and ironing board
  • Hairdryer
  • Bathrobes
  • Slippers
  • Bottle of sparkling wine
  • Strawberries covered in chocolate
  • Continental breakfast in bed once per stay (booking required)

Romance Suite - Royal Level
  • Tropical garden view
  • King-size bed
  • Private terrace with hot tub
  • Free Wi-Fi
  • Sparkling wine and chocolate-covered strawberries the day after arrival
  • Espresso coffee machine
  • TV
  • Minibar
  • Dispenser with premium bar
  • Bathrobe and slippers
  • Concierge service

Facilities

Facilities

  • Swimming pools
  • 1 adults-only salt water pool
  • 1 children’s pool
  • Children’s club
  • Spa (local charges)
  • 18-hole mini golf course
  • Gym
  • Theatre
  • Restaurants
  • Bars
  • Nightclub
  • Tennis courts
  • Paddle tennis court
  • Volleyball
  • Dive shop
  • Free Wi-Fi
  • Babysitting (local charge)
  • Wedding venue
  • Meeting and event facilities
All-Inclusive

All-Inclusive

The Occidental at Xcaret Destination all-inclusive programme includes the following:

  • Meals, drinks, snacks and gratuities
  • 11 restaurants, including 2 buffet-style dining venues, 5 speciality restaurants, a daytime snack bar, 2 night-time snack bars and an exclusive a la carte restaurant for Royal Level guests
  • Domestic drinks, including soft drinks, house wine, beer, various alcoholic drinks, cocktails and hot drinks
  • Access to 11 bars, including the disco
  • Sport facilities, including paddle tennis court, 2 tennis courts, shuffleboard, mini golf and archery
  • Access to the children’s club with supervised activities
  • Daytime and evening entertainment
  • Use of sun loungers and towels at the beach and pool

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Royal Level

Royal Level

Royal Level benefits include the following:

  • Private check-in and check-out
  • Exclusive Royal Level Restaurant
  • Pool area with sun terrace with waiter service
  • Concierge service
  • Luxury sheets and pillows
  • Nightly turndown service
  • 24-hour room service
  • Full bathroom with hydromassage bath
  • Minibar restocked daily
  • Wi-Fi included and access to a computer located in the lobby lounge

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the privileges on arrival at the hotel.

Dining

Dining

Le Buffet

  • International cuisine
  • Serves breakfast, lunch and dinner

Sonora Steak House

  • Offers delicious cuts of meat cooked to perfection
  • A la carte dining
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

Los Olivos

  • Mediterranean cuisine
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

La Hacienda

  • Mexican cuisine
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

D’Oriental

  • Asian cuisine
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

El Pescador

  • Seafood restaurant
  • Serves dinner
  • Dress code: Casual

La Piazza

  • Pizzeria

Paco’s Tacos

  • Mexican cuisine

The Beach Club

  • International cuisine
  • Buffet dining
  • Serves breakfast and lunch

El Lago Snack Bar

  • Fast food

Royal Level

  • Exclusive restaurant for Royal Level guests
  • Gourmet menu
  • Serves breakfast, lunch and dinner
UXX Package

UXX Package

Exclusive UXX Benefits

  • Welcome cocktail
  • Bathrobes and slippers in the room
  • Bottle of mezcal and bowl of fruit in the room
  • Minibar restocked daily
  • Unlimited access to Xcaret Park during your entire stay
  • 30% discount on an 80-minute “WAYAK” special Mayan massage in the hotel spa. (Cannot be combined with other promotions)
  • 10% off on services, tours and activities in Xcaret Park and Xel-Ha (Check the activities at the hotel reception)

Located right next to the spectacular and impressive natural wonder, the Xcaret eco-archaeological park, in the heart of the Riviera Maya. The Unlimited Xcaret Xperience (UXX) package is designed exclusively for guests at this hotel, who will enjoy unlimited access to Xcaret Park during their entire stay and enjoy more than 40 exhibits and attractions in the world-renowned Xcaret eco-archaeological park. Enjoy unique moments of fun and relaxation with the comfort of an All Inclusive Resort, while surrounding yourself with the culture and traditions of Mexico.

Hotel Reviews
Google Logo 4.7 Google reviews (37474)
Jennifer Mendez
MEALS: After a week-long vacation, we had the opportunity to try almost all of the specialty restaurants, with the exception of the seafood restaurant. Without a doubt, Hacienda was our absolute favorite. From the very first bite, the experience was outstanding. The guacamole with grasshoppers and pork rinds was a unique and delicious appetizer, the tamal was excellent, and the turkey mole was absolutely phenomenal—rich, flavorful, and beautifully prepared. It was easily one of the best meals we had during our stay. What truly set Hacienda apart, however, was the exceptional service provided by Francisco. We were a large family group with children, and he handled everything flawlessly. His attention to detail, perfect timing, friendliness, and genuine interaction with our family made us feel welcomed and cared for from beginning to end. We stayed in the Royal area and experienced the elevated service that comes with it, yet Francisco’s service at Hacienda completely blew the Royal restaurant experience out of the water. That is not an easy feat. His professionalism, warmth, and ability to anticipate our needs made this one of the most memorable dining experiences of our entire vacation. Hacienda was chef’s kiss from start to finish. Outstanding food, impeccable service, and an unforgettable evening. Francisco is a true asset to the resort, and we highly recommend Hacienda to anyone visiting.
Andrew Eckrich
We had an AMAZING 29th Anniversary at Occidental at Xcaret! The grounds were beautiful, wildlife everywhere (while we were there a baby deer was born, we saw monkeys, coatis, agoutis, macaws , and lots of iguanas), the room was amazing, and the staff were wonderful! I have to list several by name who really made our stay special: Our Consieres: Berenice Alejandra, Cynthia Vega, Nadia Victoria, Andria Vidal, Kimberly Cardenas The staff at D'Oriental: Guadalupe Mendez and Edith Medoza And the wait staff at the Royal: Francisco Mendez, Juliana Garcia, Charlie Hernandez, & Ricardo Be, Raquel, Max, Alberto, Daniel, Samuel, & David It was so nice to be able to walk / take a short boat ride to Xcaret Park. It allowed us to break up our park days to 4 hours each day so we didn't get burned out. The food at the main buffet was really good, and they have a different theme nightly, the snack bars had a good variety, and if you didn't want the buffet, there is Pacos Tacos and a Pizzaria. The Activities were fun (you must play tequila volleyball) and the Night Time entertainment was great, I really liked the Mayan Welcome Show and the singer in the lobby each evening. The resort is huge, but there are shuttles every 10 minutes, but most times we walked, they have nature trails and ruins that you'll miss if you always take the shuttle (not to mention the wildlife). There is a vacation club presentation, it's an hour and a half, but in exchange they will pay for an excursion (so if you have the time it might be worth it). I considered the Resort incredible, especially for the price. Book through Barcelo and you earn points and discounts on future stays. This was our second trip to Occidental Xcaret, and we definitely plan to return again soon.
Ivelisse Espin
My husband and I went to diner at the La hacienda Blanca our waiter was amazing. Also Francisco was very nice and friendly he gave us great recommendations. He took the time to recommend the Rib eye dinner and it was amazing. Francisco also took his time to explain other areas of the resort and the info really helped. If you visit La hacienda Mexicans at occidental by xcaret, reserve at La hacienda. And ask for Francisco. Loved it! Highly recommended.
Романа Дубик
This was our first hotel stay in Mexico, and unfortunately it left a very negative impression. The property positions itself as a high-end hotel, and the price reflects that. However, the overall experience did not match the rate charged. Upon arrival after a night flight, we were exhausted and hoping to eat something and check in quickly. Instead, we were informed that all food outlets were closed and no alternatives were available. The check-in process was unexpectedly slow, despite the reception area being almost empty. We also had to wait an excessive amount of time for our luggage, even though our room was located very close to reception. The room itself was extremely disappointing. There were visible signs of humidity, mold, limescale stains, and overall deterioration. Due to the jungle climate and poor ventilation, nothing dried properly during our stay. By the end of the trip, our personal belongings were affected by constant dampness. The food quality did not correspond to the hotel’s price category. Buffet options were limited and uninspiring. The à la carte restaurants were also underwhelming. The only consistently positive aspect was the cocktails. We were invited to a “welcome meeting” which turned out to be a sales presentation for a yearly membership program. After we politely declined, the tone of the interaction noticeably changed and felt unprofessional. Additionally, I previously shared a detailed review of our experience which is no longer visible. I am reposting this to ensure that future guests have a complete and transparent picture before booking. For the price paid, this hotel did not deliver the level of comfort, service, or quality expected. Unfortunately, this experience significantly impacted our first impression of Mexico. I would strongly advise future travelers to carefully evaluate whether this property aligns with their expectations.
Mitchell Rodriguez
Definitely not a 5 star resort I am sorry to say, The staff is very nice no doubt about it but that’s about as far as it goes. The food is tremendously underwhelming and it’s the same thing every day breakfast lunch and dinner. The activities are also lacking as well, the arcade has about 7 games in which 4 of them don’t work and what’s the point of having prizes if the games don’t even give tickets. The smell of the sargassum through the air at certain points is so off putting as well. One pooltable in the sports bar so you barely get a chance to play as you’re always waiting for someone to finish up, the same game on 5 out of the 8 tvs. The easy access to Xcaret park is definitely a plus and that’s a big reason for the rating not being lower. For being a 5star resort it sure is also very badly lit up at night throughout the space as it gets very dark and hard to see, sometimes you can’t even see the persons face right in front of you. They have small little eating areas open til very late which is actually very nice as well but they run out of food. Also be very aware of bugs entering your room as it is a jungle atmosphere. They speak how there are animals walking throughout the resort in which is not a total lie but it’s mainly Iguanas and Coatis. I didn’t truly know what to expect and didn’t allow myself to have high expectations going into it just in case there was disappointment and man were there disappointments. I will definitely say Thank You Occidental for the stay but I wasn’t Wowed by anything.
More...

BEST PRICE FROM Flight & Hotel
£1159pp
Jun 2026
£1199pp
All Inclusive
Jul 2026
£1259pp
All Inclusive
Aug 2026
£1349pp
All Inclusive
Sep 2026
£1159pp
All Inclusive
Oct 2026
£1249pp
All Inclusive
Nov 2026
£1199pp
All Inclusive
Dec 2026
£1229pp
All Inclusive
Jan 2027
£1299pp
All Inclusive
Feb 2027
£1309pp
All Inclusive
Mar 2027
£1309pp
All Inclusive
Apr 2027
£1299pp
All Inclusive
May 2027
£1329pp
All Inclusive
Jun 2027
£1429pp
All Inclusive

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