Close

Call Our Travel Experts

Receive tailored travel advice and book the perfect holiday of your dreams.


For After Sales please contact:

Click for Customer Service

Opening Hours

Please note that bank holiday hours may vary and might not align with these standard timings.

Search
phone icon
Located In: Mexico

Occidental at Xcaret Destination

Google Logo 4.7 Google reviews (35308)
Best Price From £1199pp
Nov 2025
£1419 pp
All Inclusive
Dec 2025
£1459 pp
All Inclusive
Jan 2026
£1409 pp
All Inclusive
Feb 2026
£1439 pp
All Inclusive
Mar 2026
£1369 pp
All Inclusive
Apr 2026
£1199 pp
All Inclusive
May 2026
£1309 pp
All Inclusive
Jun 2026
£1339 pp
All Inclusive
Jul 2026
£1419 pp
All Inclusive
Aug 2026
£1399 pp
All Inclusive
Sep 2026
£1239 pp
All Inclusive
Oct 2026
£1239 pp
All Inclusive
Nov 2026
£1389 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Royal Level
Dining
UXX Package
Hotel Reviews
More...
Overview

Overview

A spectacular combination of stunning natural beauty, sublime facilities and sumptuous accommodation make the magnificent Occidental at Xcaret Destination a superb choice for an exceptional Mexico holiday. Located next to the Xcaret eco-archaeolo...

A spectacular combination of stunning natural beauty, sublime facilities and sumptuous accommodation make the magnificent Occidental at Xcaret Destination a superb choice for an exceptional Mexico holiday. Located next to the Xcaret eco-archaeological park in the heart of Mexico’s Rivera Maya, the all-inclusive, 5-star complex is a magical tropical sanctuary with swimming pools and a private bay. Whether it’s sophisticated relaxation you’re seeking or exotic adventures, the Occidental at Xcaret Destination is an ideal pick for the ultimate Mexican getaway.

How far is the nearest beach?

The Occidental at Xcaret Destination is located next to a small, sandy bay with access to the sea.

Distance from airport

Cancun International Airport is approximately 63km away from the Occidental at Xcaret Destination.

Pools
Restaurant
Bar
Beach
Golf
Parking
Spa
Wifi
Kids Club
For Families
Gym
Click to read more
Accommodation
Deluxe Room
  • Terrace or balcony
  • King-size bed or 2 double beds
  • Full bathroom with a shower and toiletries
  • TV
  • Air conditioning
  • Radio alarm clock
  • Fan
  • Free Wi-Fi
  • Telephone
  • Safe
  • Minibar
  • Coffee machine
  • Iron and ironing board
  • Hairdryer

Deluxe Concierge Room
  • Terrace or balcony
  • King-size bed or 2 double beds
  • Full bathroom with a shower and toiletries
  • TV
  • Air conditioning
  • Fan
  • Free Wi-Fi
  • Radio alarm clock
  • Telephone
  • Safe
  • Minibar
  • Coffee machine
  • Iron and ironing board
  • Bathrobes
  • Slippers
  • Bottle of wine the day after arrival
  • Fruit
  • Truffle platter the day after arrival
  • Exclusive concierge services

Deluxe Plus
  • Terrace or balcony with garden view
  • King-size bed or 2 double beds
  • Full bathroom with a shower and toiletries
  • TV
  • Air conditioning
  • Fan
  • Free Wi-Fi
  • Radio alarm clock
  • Telephone
  • Safe
  • Minibar
  • Dispenser with premium bar
  • Microwave oven
  • Coffee machine
  • Iron and ironing board
  • Hairdryer
  • Bathrobes
  • Slippers
  • Fruit

Junior Suite
  • Terrace or balcony
  • Bedroom with king-size bed or 2 double beds
  • Living room
  • Full bathroom with a shower and bathroom amenities
  • TV
  • Air conditioning
  • Fan
  • Free Wi-Fi
  • Radio alarm clock
  • Telephone
  • Safe
  • Minibar
  • Coffee machine
  • Iron and ironing board
  • Hairdryer
  • Bathrobes
  • Slippers
  • Bottle of sparkling wine
  • Strawberries covered in chocolate
  • Continental breakfast in bed once per stay (booking required)

Romance Suite - Royal Level
  • Tropical garden view
  • King-size bed
  • Private terrace with hot tub
  • Free Wi-Fi
  • Sparkling wine and chocolate-covered strawberries the day after arrival
  • Espresso coffee machine
  • TV
  • Minibar
  • Dispenser with premium bar
  • Bathrobe and slippers
  • Concierge service

Facilities

Facilities

  • Swimming pools
  • 1 adults-only salt water pool
  • 1 children’s pool
  • Children’s club
  • Spa (local charges)
  • 18-hole mini golf course
  • Gym
  • Theatre
  • Restaurants
  • Bars
  • Nightclub
  • Tennis courts
  • Paddle tennis court
  • Volleyball
  • Dive shop
  • Free Wi-Fi
  • Babysitting (local charge)
  • Wedding venue
  • Meeting and event facilities
All-Inclusive

All-Inclusive

The Occidental at Xcaret Destination all-inclusive programme includes the following:

  • Meals, drinks, snacks and gratuities
  • 11 restaurants, including 2 buffet-style dining venues, 5 speciality restaurants, a daytime snack bar, 2 night-time snack bars and an exclusive a la carte restaurant for Royal Level guests
  • Domestic drinks, including soft drinks, house wine, beer, various alcoholic drinks, cocktails and hot drinks
  • Access to 11 bars, including the disco
  • Sport facilities, including paddle tennis court, 2 tennis courts, shuffleboard, mini golf and archery
  • Access to the children’s club with supervised activities
  • Daytime and evening entertainment
  • Use of sun loungers and towels at the beach and pool

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Royal Level

Royal Level

Royal Level benefits include the following:

  • Private check-in and check-out
  • Exclusive Royal Level Restaurant
  • Pool area with sun terrace with waiter service
  • Concierge service
  • Luxury sheets and pillows
  • Nightly turndown service
  • 24-hour room service
  • Full bathroom with hydromassage bath
  • Minibar restocked daily
  • Wi-Fi included and access to a computer located in the lobby lounge

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the privileges on arrival at the hotel.

Dining

Dining

Le Buffet

  • International cuisine
  • Serves breakfast, lunch and dinner

Sonora Steak House

  • Offers delicious cuts of meat cooked to perfection
  • A la carte dining
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

Los Olivos

  • Mediterranean cuisine
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

La Hacienda

  • Mexican cuisine
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

D’Oriental

  • Asian cuisine
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

El Pescador

  • Seafood restaurant
  • Serves dinner
  • Dress code: Casual

La Piazza

  • Pizzeria

Paco’s Tacos

  • Mexican cuisine

The Beach Club

  • International cuisine
  • Buffet dining
  • Serves breakfast and lunch

El Lago Snack Bar

  • Fast food

Royal Level

  • Exclusive restaurant for Royal Level guests
  • Gourmet menu
  • Serves breakfast, lunch and dinner
UXX Package

UXX Package

Exclusive UXX Benefits

  • Welcome cocktail
  • Bathrobes and slippers in the room
  • Bottle of mezcal and bowl of fruit in the room
  • Minibar restocked daily
  • Unlimited access to Xcaret Park during your entire stay
  • 30% discount on an 80-minute “WAYAK” special Mayan massage in the hotel spa. (Cannot be combined with other promotions)
  • 10% off on services, tours and activities in Xcaret Park and Xel-Ha (Check the activities at the hotel reception)

Located right next to the spectacular and impressive natural wonder, the Xcaret eco-archaeological park, in the heart of the Riviera Maya. The Unlimited Xcaret Xperience (UXX) package is designed exclusively for guests at this hotel, who will enjoy unlimited access to Xcaret Park during their entire stay and enjoy more than 40 exhibits and attractions in the world-renowned Xcaret eco-archaeological park. Enjoy unique moments of fun and relaxation with the comfort of an All Inclusive Resort, while surrounding yourself with the culture and traditions of Mexico.

Hotel Reviews
Google Logo 4.7 Google reviews (35308)
J G
Honestly a beautiful place, great location. The beaches are calm & full of fish. I love that the water is so clear. They have plenty of options as far as natural beach or pools. The way it’s entwined with nature is gorgeous, got monkeys on my balcony! Would highly recommend. Service is amazing everyone is so friendly & I got a mini cake on my birthday. Breakfast & lunch have been very tasty- Janet, Carlos & Diego at the club playa are exceptional! Great service!! Only downside for this hotel is that dinner is sub par- desserts for dinner are good. But dinner they need to step it up. Especially since if you aren’t a “royal level” you only get one dinner spot. No complaints about breakfast or lunch, so I’m not sure what’s the deal with dinner. Another pro- they have two easy access entrances to the Xcaret park! So great location all around!
Adrian Fuentecilla
The experience, all together, was great. The room was ok, it was clean but if you use the hot water long enough it comes out brown. One of the liquor bottles was recapped… it was nearly empty.. the others were new. There was a spider that crawled from in between the welcome fruit but that’s expected in the jungle. The restaurants “looked good”. Most were booked so we didnt get to indulge. We did get lucky and showed up at 530 to get a table at the oriental. Luckily it rained so most people cancelled. All the other restaurants..(buffet and beach house) accommodated our hunger. The Italian place was ok.. nothing spectacular to talk about. Paco’s taco and the pizza place was ok for quick eats as well. The beach club was good for kids because it was shallow and there wasn’t much of a tide. We did like the mini river walk and how easy it was to access xcaret park. Also, if you’re staying at the resort, check out the shows.. The sports bar and discotech is open late. Great for people watching and hanging out. Book the xplor excursion… worth it. Probably had the best time there.
Dianna Ricketts
I would suggest strongly to get a room with concierge service or better . We ordered on Expedia and paid for concierge service but also requested a disability room as I have had knee surgery and cannot be on 3rd floor without an elevator access. After a smooth pick up by MTS out luggage was lost for 5 hours in the hotel as the luggage person could not read the lobby staffs handwriting and dropped all our luggage in a different room. My husband had to walk around and figure out and go to the room and find it .. my hubby remains my hero !!What we checked into was a very disgusting room with mold and paint peeling off the walls of the bathroom..we spoke to Jacqueline at front desk who tried her best to arrange the robes and slippers and sent us up some apples .. My husband and I love the park and the view from our balcony as he saw monkeys and birds and was enthralled. We went to another room the next day but it did not have as nice of a view and we decided to try again to find out what we really paid for as we still had to wait in line to book the a la carte restaurants . On day 3 we met Chrystian ( sorry if I spelt your name wrong) who apologize and set us up with the correct hotel rooms ( building 22) where we met the loveliest front desk concierge. From then we were grand. We had a romantic experience. We saw each incj of the property and had zero need to leave the resort. A first for us ! Wow .. get the right room and forgive some mishaps and tipping s in pesos and US dollar bills. Definitely shout out to the chef at the Seafood restaurant. The food was a 10 out of 10. BRAVO !!! FOR THE PRICE IT IS A LOVELY FAMILY CENTRIC Experience. It is like we were in the rainforest. Fantastic my hubby said !
Mari “Mari” G
Monica Ramos in the oriental restaurant was so helpful. She helped us order the correct food item. She went beyond my expectations with the ice cream desert and the fire. Lorena @ breakfast is you star employee she remembered our breakfast request from our first visit. Luis from Pesador restaurant made great food suggestions, this made our dinner dining fantabulous & Luis in the breakfast hut by the beach are great! The ambiance was great, top notch service Patricia brought drinks before we needed, great anticipation. items before we asked for them such bread and drinks. She anticipated everyone of our needs. Cheerful, pleasant, friendly and observant of our every need. Our evening could not have been a better experience. Looking forward to returning and referring friends. Super happy and satisfied!
Paul Orchard
Great hotel. It was our second time here. Rooms were a little 'tired' but overall the hotel was excellent. The staff throughout the hotel were superb. One of our party had his birthday whilst here. We mentioned it to Maury (our waitress in the buffet restaurant) when we ordered mimosas at breakfast. At the end of breakfast, she brought out a birthday cake and Maury, William, Miguel and Mariana sang happy birthday. Great touch! Roman in the poolside snack bar was hilarious and really made us laugh. Gualdemar in the Italian restaurant was excellent, really attentive and friendly. It's top customer service like these examples that really makes the holiday special. We really enjoyed the food, both for variation and quality. It was good to see that the wildlife is still abundant around the hotel grounds. Lots of different animals to see, a real privilege. The beach was great. All in all a great holiday. Thank you.
More...

BEST PRICE FROM Flight & Hotel
£1199pp
Nov 2025
£1419pp
All Inclusive
Dec 2025
£1459pp
All Inclusive
Jan 2026
£1409pp
All Inclusive
Feb 2026
£1439pp
All Inclusive
Mar 2026
£1369pp
All Inclusive
Apr 2026
£1199pp
All Inclusive
May 2026
£1309pp
All Inclusive
Jun 2026
£1339pp
All Inclusive
Jul 2026
£1419pp
All Inclusive
Aug 2026
£1399pp
All Inclusive
Sep 2026
£1239pp
All Inclusive
Oct 2026
£1239pp
All Inclusive
Nov 2026
£1389pp
All Inclusive

PLEASE WAIT...

Oops something went wrong...
SIMILAR HOTELS

Here are some similar hotels that might interest you...

x
Request a Quote