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Located In: Mexico

Occidental at Xcaret Destination

Google Logo 4.7 Google reviews (29487)
Best Price From £969.00pp
May 2025
£969 pp
All Inclusive
Jun 2025
£969 pp
All Inclusive
Jul 2025
£1269 pp
All Inclusive
Aug 2025
£1239 pp
All Inclusive
Sep 2025
£1119 pp
All Inclusive
Oct 2025
£1169 pp
All Inclusive
Nov 2025
£1149 pp
All Inclusive
Dec 2025
£1229 pp
All Inclusive
Jan 2026
£1269 pp
All Inclusive
Feb 2026
£1289 pp
All Inclusive
Mar 2026
£1279 pp
All Inclusive
Apr 2026
£1349 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Royal Level
Dining
UXX Package
Hotel Reviews
More...
Overview

Overview

A spectacular combination of stunning natural beauty, sublime facilities and sumptuous accommodation make the magnificent Occidental at Xcaret Destination a superb choice for an exceptional Mexico holiday. Located next to the Xcaret eco-archaeolo...

A spectacular combination of stunning natural beauty, sublime facilities and sumptuous accommodation make the magnificent Occidental at Xcaret Destination a superb choice for an exceptional Mexico holiday. Located next to the Xcaret eco-archaeological park in the heart of Mexico’s Rivera Maya, the all-inclusive, 5-star complex is a magical tropical sanctuary with swimming pools and a private bay. Whether it’s sophisticated relaxation you’re seeking or exotic adventures, the Occidental at Xcaret Destination is an ideal pick for the ultimate Mexican getaway.

How far is the nearest beach?

The Occidental at Xcaret Destination is located next to a small, sandy bay with access to the sea.

Distance from airport

Cancun International Airport is approximately 63km away from the Occidental at Xcaret Destination.

Pools
Restaurant
Bar
Beach
Golf
Parking
Spa
Wifi
Kids Club
For Families
Gym
Click to read more

Accommodation
Deluxe Room
  • Terrace or balcony
  • King-size bed or 2 double beds
  • Full bathroom with a shower and toiletries
  • TV
  • Air conditioning
  • Radio alarm clock
  • Fan
  • Free Wi-Fi
  • Telephone
  • Safe
  • Minibar
  • Coffee machine
  • Iron and ironing board
  • Hairdryer

Deluxe Concierge Room
  • Terrace or balcony
  • King-size bed or 2 double beds
  • Full bathroom with a shower and toiletries
  • TV
  • Air conditioning
  • Fan
  • Free Wi-Fi
  • Radio alarm clock
  • Telephone
  • Safe
  • Minibar
  • Coffee machine
  • Iron and ironing board
  • Bathrobes
  • Slippers
  • Bottle of wine the day after arrival
  • Fruit
  • Truffle platter the day after arrival
  • Exclusive concierge services

Deluxe Plus
  • Terrace or balcony with garden view
  • King-size bed or 2 double beds
  • Full bathroom with a shower and toiletries
  • TV
  • Air conditioning
  • Fan
  • Free Wi-Fi
  • Radio alarm clock
  • Telephone
  • Safe
  • Minibar
  • Dispenser with premium bar
  • Microwave oven
  • Coffee machine
  • Iron and ironing board
  • Hairdryer
  • Bathrobes
  • Slippers
  • Fruit

Junior Suite
  • Terrace or balcony
  • Bedroom with king-size bed or 2 double beds
  • Living room
  • Full bathroom with a shower and bathroom amenities
  • TV
  • Air conditioning
  • Fan
  • Free Wi-Fi
  • Radio alarm clock
  • Telephone
  • Safe
  • Minibar
  • Coffee machine
  • Iron and ironing board
  • Hairdryer
  • Bathrobes
  • Slippers
  • Bottle of sparkling wine
  • Strawberries covered in chocolate
  • Continental breakfast in bed once per stay (booking required)

Romance Suite - Royal Level
  • Tropical garden view
  • King-size bed
  • Private terrace with hot tub
  • Free Wi-Fi
  • Sparkling wine and chocolate-covered strawberries the day after arrival
  • Espresso coffee machine
  • TV
  • Minibar
  • Dispenser with premium bar
  • Bathrobe and slippers
  • Concierge service


Facilities

Facilities

  • Swimming pools
  • 1 adults-only salt water pool
  • 1 children’s pool
  • Children’s club
  • Spa (local charges)
  • 18-hole mini golf course
  • Gym
  • Theatre
  • Restaurants
  • Bars
  • Nightclub
  • Tennis courts
  • Paddle tennis court
  • Volleyball
  • Dive shop
  • Free Wi-Fi
  • Babysitting (local charge)
  • Wedding venue
  • Meeting and event facilities

All-Inclusive

All-Inclusive

The Occidental at Xcaret Destination all-inclusive programme includes the following:

  • Meals, drinks, snacks and gratuities
  • 11 restaurants, including 2 buffet-style dining venues, 5 speciality restaurants, a daytime snack bar, 2 night-time snack bars and an exclusive a la carte restaurant for Royal Level guests
  • Domestic drinks, including soft drinks, house wine, beer, various alcoholic drinks, cocktails and hot drinks
  • Access to 11 bars, including the disco
  • Sport facilities, including paddle tennis court, 2 tennis courts, shuffleboard, mini golf and archery
  • Access to the children’s club with supervised activities
  • Daytime and evening entertainment
  • Use of sun loungers and towels at the beach and pool

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.


Royal Level

Royal Level

Royal Level benefits include the following:

  • Private check-in and check-out
  • Exclusive Royal Level Restaurant
  • Pool area with sun terrace with waiter service
  • Concierge service
  • Luxury sheets and pillows
  • Nightly turndown service
  • 24-hour room service
  • Full bathroom with hydromassage bath
  • Minibar restocked daily
  • Wi-Fi included and access to a computer located in the lobby lounge

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the privileges on arrival at the hotel.


Dining

Dining

Le Buffet

  • International cuisine
  • Serves breakfast, lunch and dinner

Sonora Steak House

  • Offers delicious cuts of meat cooked to perfection
  • A la carte dining
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

Los Olivos

  • Mediterranean cuisine
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

La Hacienda

  • Mexican cuisine
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

D’Oriental

  • Asian cuisine
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

El Pescador

  • Seafood restaurant
  • Serves dinner
  • Dress code: Casual

La Piazza

  • Pizzeria

Paco’s Tacos

  • Mexican cuisine

The Beach Club

  • International cuisine
  • Buffet dining
  • Serves breakfast and lunch

El Lago Snack Bar

  • Fast food

Royal Level

  • Exclusive restaurant for Royal Level guests
  • Gourmet menu
  • Serves breakfast, lunch and dinner

UXX Package

UXX Package

Exclusive UXX Benefits

  • Welcome cocktail
  • Bathrobes and slippers in the room
  • Bottle of mezcal and bowl of fruit in the room
  • Minibar restocked daily
  • Unlimited access to Xcaret Park during your entire stay
  • 30% discount on an 80-minute “WAYAK” special Mayan massage in the hotel spa. (Cannot be combined with other promotions)
  • 10% off on services, tours and activities in Xcaret Park and Xel-Ha (Check the activities at the hotel reception)

Located right next to the spectacular and impressive natural wonder, the Xcaret eco-archaeological park, in the heart of the Riviera Maya. The Unlimited Xcaret Xperience (UXX) package is designed exclusively for guests at this hotel, who will enjoy unlimited access to Xcaret Park during their entire stay and enjoy more than 40 exhibits and attractions in the world-renowned Xcaret eco-archaeological park. Enjoy unique moments of fun and relaxation with the comfort of an All Inclusive Resort, while surrounding yourself with the culture and traditions of Mexico.


Hotel Reviews
Google Logo 4.7 Google reviews (29487)
Scott Whisler
Our stay at the resort was pretty great all around! The grounds are very well kept, the rooms were always clean and the staff everywhere we went were so friendly. We stayed in the Royal Level, which is a valuable upgrade. The Royal Restaurant was by far the best food that we ate the entire vacation. Pamolu, Ambrosio, Carlos, Francisco & Leyver were great servers all day long, from room service to the restaurant! Moses was one of the coolest guys around the resort. Very welcoming and friendly. He’d always make a point to say hi to me on my daily runs!

David Vega
The people are great, rooms and amenities can use some attention but the people are great. They are very friendly and eager to help. I hung out at the pool by the club most of the time because it was more family oriented and not so loud, all the bartenders were friendly, funny and very helpful. My family and I felt welcome everywhere. Some people that helped us worth mentioning by name are David at our Lobby (building 22) Tomas, who we met at the snacks restaurant, he has a very contagious personality and makes everything fun and can easily turn a frown to a smile, and Miss. Bellita at the occidental restaurant who answered all my questions about the menu, went out of her way to make sure I enjoy my food. The smile and great personalities of all these people and others made our stay pleasant. For my liking, the hotel and amenities have room for improvement but their team is very good and make up for the hotel shortcomings.

Valerie Shelemey
The best part of the hotel was Bellita Cen. She gave awesome service and made my night. She was quick, a good listener, and followed all my requests. I especially enjoyed her fire performance during dessert time. Francisco was another very great server. He made good conversations and was super friendly. Overall, he made the dining experience very pleasant and lifted up the mood. Would definitely want him to serve me again.

Tim Simmons
Currently at Occidental @ Playa del Carmen. Facilities are excellent. Restaurant staff excellent. Our concierge (Israel)- outstanding. One negative is with check in and lobby staff. If you expect help to your room at check in -forget it. You can scan a QR code and figure it out yourself - NO map, no directions. This is a TERRIBLE way to start your vacation. The place is HUGE, heavily wooded and tropical and you can get lost quickly. If you need to change US dollars forget it. (I went through 50 singles for tips in less than 3 days) They only exchange for pesos (with a 20% exchange rate) - 15.5 pesos for $1 instead of 20.6 current exchange rate. So - bring plenty of dollars if you want to tip these great shuttle drivers, servers, concierge, and bartenders. (they like and appreciate dollars) The other negative ( mentioned in many other reviews) is the constant pitching of the 45 minute “ tour” to buy into their “ vacation club” / timeshare. Don’t bother. One “opportunity” for the resort is the single cook stations at each of the breakfast locations. The lines and wait are ridiculous. The food ( if you choose to wait) is great but it CANNOT be that difficult to open 2 cook stations at each of the 2 breakfast locations? The view, the wildlife, the service ( mostly) are excellent. The food is WAY better than the Riu resorts where we used to stay. Not as good as Sandals - but half the price. We will definitely return. It is a Beautiful, cost effective, and natural alternative to Sandals and many other tropical resorts.

Georgy Samsonidze
We had a wonderful dining experience at the oriental restaurant, and a big part of that was thanks to our amazing server, Bellita Cen. From the moment we arrived, Bellita greeted us with a warm and friendly smile, making us feel right at home. She was attentive and went out of her way to accommodate special changes to my order by checking with the kitchen, which we really appreciated. At one point, I had to step outside, and my daughter was left alone at the table until my husband returned. Bellita was kind and considerate, making sure everything was comfortable and smooth. Bellita’s service was thoughtful, professional, and genuine from start to finish. She truly deserves to be valued and recognized for her exceptional work and dedication. A server like her is a true asset to any team.


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BEST PRICE FROM Flight & Hotel
£969pp
May 2025
£969pp
All Inclusive
Jun 2025
£969pp
All Inclusive
Jul 2025
£1269pp
All Inclusive
Aug 2025
£1239pp
All Inclusive
Sep 2025
£1119pp
All Inclusive
Oct 2025
£1169pp
All Inclusive
Nov 2025
£1149pp
All Inclusive
Dec 2025
£1229pp
All Inclusive
Jan 2026
£1269pp
All Inclusive
Feb 2026
£1289pp
All Inclusive
Mar 2026
£1279pp
All Inclusive
Apr 2026
£1349pp
All Inclusive

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