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Located In: Playa Del Carmen

Grand Riviera Princess Hotel

Google Logo 4.4 Google reviews (11143)
Best Price From £859pp
Aug 2025
£859 pp
All Inclusive
Sep 2025
£869 pp
All Inclusive
Oct 2025
£989 pp
All Inclusive
Nov 2025
£1109 pp
All Inclusive
Dec 2025
£1099 pp
All Inclusive
Jan 2026
£1779 pp
All Inclusive
Feb 2026
£1999 pp
All Inclusive
Mar 2026
£2659 pp
All Inclusive
Apr 2026
£1499 pp
All Inclusive
May 2026
£1419 pp
All Inclusive
Jun 2026
£1489 pp
All Inclusive
Jul 2026
£1619 pp
All Inclusive
Aug 2026
£1829 pp
All Inclusive
Sep 2026
£1589 pp
All Inclusive
Oct 2026
£1639 pp
All Inclusive
Nov 2026
£1639 pp
All Inclusive
Dec 2026
£1649 pp
All Inclusive
Up to 17% Off
Overview
Accommodation
Facilities
All-Inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

Jet off for a feast of family fun at the Grand Riviera Princess Hotel, a luxurious 5-star beachfront getaway on Mexico’s sun-drenched Caribbean coast. Surrounded by lush tropical gardens and glistening pools, this opulent retreat boasts Mayan insp...

Jet off for a feast of family fun at the Grand Riviera Princess Hotel, a luxurious 5-star beachfront getaway on Mexico’s sun-drenched Caribbean coast. Surrounded by lush tropical gardens and glistening pools, this opulent retreat boasts Mayan inspired architecture with thatched roofs and enjoys a blissful setting next to powdery white sands and crystal-clear ocean waters. You’ll spend heavenly nights in an exquisitely-appointed room or suite featuring a myriad of amenities and dine in a range of superb thematic restaurants where Asian, Italian, Swiss and Mexican cuisines are among the culinary delights which await. There’s a cutting-edge fitness centre for an energetic holiday workout and a sumptuous spa delivers the ultimate pampering experience. A host of other wonderful amenities which add to the appeal of the Grand Riviera Princess Hotel include a kids club, theatre, casino, disco, tennis, play area and a packed programme of evening entertainment.

How far is the nearest beach?

The resort is next to a long sandy beach.

Distance from the airport

Cancun International Airport is approximately 50km away from Grand Riviera Princess Hotel.

Pools
Restaurant
Bar
Restaurant
Kids Club
Spa
Wifi
Beach
Golf
Parking
Gym
Click to read more
Accommodation
Junior Suite
  • 150 Junior Suites
  • 1 King Bed or 2 Double beds, with sofa
  • Bathroom with Shower
  • Hair Dryer with Vanity Mirror
  • Safety Deposit Box (free)
  • Air Conditioning & Ceiling Fan
  • Coffee Maker
  • Iron and Board
  • Satellite 26" Plasma TV
  • Mini Bar (water, soft drinks, beer, stocked daily)
  • Balcony/ Terrace
  • Telephone in Room and Bathroom
  • Maximum Occupancy: 4 persons

Deluxe Junior Suite
  • 396 Deluxe Junior Suites
  • 1 King Bed or 2 Double Beds, with sofa
  • Full Bathroom with Hot Tub
  • Hair Dryer and Vanity Mirror
  • Safety Deposit Box (free)
  • Air Conditioning & Ceiling Fan
  • Coffee Maker
  • Iron and Board
  • Satellite 26" Plasma TV
  • Mini Bar (water, soft drinks, beer, stocked daily)
  • Balcony/ Terrace
  • Telephone in Room and Bathroom
  • Maximum Occupancy: 4 persons

Deluxe Junior Suite Swim Out
  • 42 Deluxe Junior Suite Swim Outs
  • Direct Pool Access
  • 1 King Bed or 2 Double Beds with Sofa
  • Full Bathroom with Hot Tub
  • Hair Dryer and Vanity Mirror
  • Safety Deposit Box (free)
  • Air Conditioning & Ceiling Fan
  • Coffee Maker
  • Iron and Board
  • Satellite 26" Plasma TV
  • Mini Bar (water, soft drinks, beer, stocked daily)
  • Balcony/ Terrace
  • Telephone in Room and Bathroom
  • Maximum Occupancy: 3 persons (13 years old +)

Lagoon Villa Suite
  • 24 Lagoon Villa Suites
  • 1 King Size Bed
  • Bathroom with Hot Tub, Vanity Mirror and Hair Dryer
  • Coffee Maker
  • Iron and Board
  • Telephone in Room and Bathroom
  • 50" LED TV
  • Welcome Liqueurs in the Room
  • Mini Bar (water, soft drinks, beer, stocked daily)
  • Safety Deposit Box (free)
  • Air Conditioning & 2 Ceiling Fans
  • 24 Hour Room Service
  • Platinum Bracelet & Concierge Service with Use of Exclusive Platinum Lounge
  • Access to an Exclusive Pool with Waiter Service (drinks only)
  • Nightly Turn Down Service (upon request)
  • Use of Bathrobes During Entire Stay, 2 Pairs of Slippers per room
  • Private Check-in with Cold Towel on Arrival and Welcome Drink
  • Domestic, International and Premium Brand Drinks (aged liquors, wines, and a la carte champagne not included)
  • 1 Special Dinner (upon request)
  • Concierge Service in the Platinum Lounge
  • Exclusive Bar with Continental Breakfast and/or Appetisers in the Platinum Lounges
  • Reservations for A La Carte Restaurants at Platinum Lounge
  • Discount on Green Fees at External Golf Course (subject to availability)
  • Discount on Spa Treatments (single service items only)
  • Reserved Areas on the Beach with Exclusive Bar and Waiter Service (drinks only)
  • 1 Water Circuit at the Spa (per adult, per week - adults only 18+)
  • 1 Beach Bag with Princess Logo
  • Special Amenities in Room
  • Hot Tub
  • Free 1 Day Spa Package (30 minute massage, facial, exfoliation of feet and hands) per person, per stay (4 nights minimum stay)
  • Maximum Occupancy: 2 Adults (18+)

minimum stay required: 4 nights


Platinum Suite
  • 96 Platinum Suites
  • 1 King Bed or 2 Double beds, sofa
  • Bathroom with Hot Tub, Vanity Mirror and Hair Dryer
  • Hot Tub on Terrace
  • Coffee Maker
  • Iron and Board
  • Telephone in Room and Bathroom
  • 32" Plasma TV
  • Welcome Liqueurs in the Room
  • Mini Bar (water, soft drinks, beer, stocked daily)
  • Safety Deposit Box (free)
  • Air Conditioning & 2 Ceiling Fans
  • 24 Hour Room Service
  • Platinum Bracelet & Concierge Service with Use of Exclusive Platinum Lounge
  • Access to an Exclusive Pool with Waiter Service (drinks only)
  • Nightly Turn Down Service (upon request)
  • Use of Bathrobes During Entire Stay, 2 Pairs of Slippers per room
  • Private Check-in with Cold Towel on Arrival and Welcome Drink
  • Domestic, International and Premium Brand Drinks (aged liquors, wines, and a la carte champagne not included)
  • 1 Special Dinner (upon request)
  • Concierge Service in the Platinum Lounge
  • Exclusive Bar with Continental Breakfast and/or Appetisers in the Platinum Lounges
  • Reservations for A La Carte Restaurants at Platinum Lounge
  • Discount on Green Fees at External Golf Course (subject to availability)
  • Discount on Spa Treatments (single service items only)
  • Reserved Areas on the Beach with Exclusive Bar and Waiter Service (drinks only)
  • 1 Water Circuit at the Spa (per adult, per week - adults only 18+)
  • 1 Beach Bag with Princess Logo
  • Special Amenities in Room
  • Maximum Occupancy: 4 persons

minimum stay required: 4 nights


Master Suite
  • 2 Master Suites
  • 1 King Size Bed, Living Room and Dining Room
  • Bathroom with Hot Tub, Vanity Mirror and Hair Dryer
  • Hot Tub on Terrace, Makeshift Bed, Table for 6 pers.
  • Coffee Maker, Mini Kitchen
  • Iron and Board
  • Telephone in Room, Bathroom and Living Room
  • 50" LED TV
  • Welcome Liqueurs in the Room
  • Mini Bar (water, soft drinks, beer, stocked daily)
  • Safety Deposit Box (free)
  • Air Conditioning & 2 Ceiling Fans and 2 Ceiling Fans on the Terrace
  • 24 Hour Room Service
  • VIP Bracelet & Use of Exclusive Platinum Lounge
  • Exclusive Pool with Waiter Service (drinks only)
  • Nightly Turn Down Service
  • Use of Bathrobes During Entire Stay, 2 Pairs of Slipper per room
  • Private Check-in and Welcome Drink
  • Domestic, International & Premium Brand Drinks (aged liquors, wines and a la carte champagne not included)
  • 1 Special Dinner (upon request)
  • Concierge Service in the Platinum Lounge
  • Exclusive Bar with Continental Breakfast and/or Appetisers in the Platinum Lounge
  • Reservations for A La Carte Restaurants at Platinum Lounge
  • Gift in Room Upon Arrival
  • Discount on Green Fees at External Golf Course (subject to availability)
  • Discount on Spa Treatments (single service items only)
  • Reserved Area on the Beach with Exclusive Bar and Waiter Service (drinks only)
  • Free 1 Day Spa Package 30 minutes massage, facial, exoliation express of feet and hands) per person, per stay (4 nights minimum)
  • 1 Beach Bag with Princess Logo
  • Special Amenities in Room
  • 1 Exclusive and Private dinner (location to be chosen on destination/ set menu)
  • Option to get Massage Service and Any Other Special Treatments in the Room (extra charge apply)
  • Maximum Occupancy: 4 persons

minimum stay required: 4 nights


Facilities

Facilities

  • 12 Swimming Pools - Some With Internal Hot Tubs (8 Main Ones for Adults and 4 for Children)
  • 2 International Main Buffets
  • 7 A La Carte Restaurants* (1 Italian, 1 Grill, 1 Seafood, 1 Mexican, 1 Asian, 1 Gourmet International & 1 Swiss)
  • 9 Bars (including swim-up bars)
  • 24 Hours Sports Bar
  • Fully Equipped Fitness Centre
  • Daytime Organised Activities and Nightly Entertainment at the Princess Theatre
  • Disco Lounge Areito (exclusive for adults 18+)
  • Non-motorised water sports (free-use)
  • Archery (18+)
  • Daytime Mini-Club (ages 4-12 years with swimming pool, outdoor patio with games)
  • 6 Tennis Courts
  • 1 Paddle Court
  • 1 Pickleball Court
  • 1 Multi-Use Court (basketball, soccer etc.)
  • Introductory Scuba Lesson in Pool (1 lesson per person per stay)
  • Internal Transportation
  • Free Wi-Fi

With Extra Charge:

  • SPA Service
  • Medical Centre
  • Meeting Facilities
  • Business Centre
  • Shops
  • Room Service (Junior Suite, Junior Suite Deluxe, Junior Suite Deluxe Pool Access)
  • Wedding Packages
  • Golf Packages at External Golf Course (subject to availability)
  • Tennis Lessons
  • Babysitting
  • Chill Out Beach Club and Restaurant
  • Laundry Service
  • Aquatic Sports Centre (motorised water sports)

*the opening and closing of restaurants is subject to occupancy without prior notice

All-Inclusive

All-Inclusive

If you choose to go all inclusive, the programme generally consists of breakfast, lunch and dinner, all buffet style, served in the main restaurant. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).

At the Grand Riviera Princess Hotel, the All Inclusive is 24 hours

Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Orange Buffet Restaurant

  • Buffet dining for breakfast, lunch and dinner
  • Theme nights

Green Buffet Restaurant

  • Buffet dining for breakfast, lunch and dinner
  • International cuisine

La Vaqueria Restaurant

  • Grilled fare for dinner

Restaurant Mama Mia

  • Italian cuisine for dinner

La Hacienda Restaurant

  • Mexican cuisine for dinner

Restaurant La Fondue

  • Swiss cuisine for dinner

Restaurant Miso Thai

  • Asian cuisine for dinner

Las Olas Restaurant

  • Fish and seafood for dinner

La Fleur Restaurant

  • International cuisine for dinner

Chill Out Restaurant

  • Delicious fare for breakfast and dinner

Snack Sunset Restaurant

  • International buffet for breakfast and lunch

Snack Riviera Restaurant

  • International buffet for breakfast and lunch
Offer Details

Up to 17% Off

Up to 17% Off
Up to 17% Off when travelling between 17th July 2025 - 31st October 2025 All discounts are already applied to the prices shown. **Blackout Dates Apply
Hotel Reviews
Google Logo 4.4 Google reviews (11143)
rooster guy
Great resort the pools and drinks are great lots of entertainment. The staff here are great at making you feel relaxed. the grounds are well kept and beautiful.if you have anything that you need, the concierge will try his best to make that happen. Our room is very spacious and very clean. Housekeeping does a superb job at making your room up lots of different food options we really like the buffet in the morning and for lunch, the staff in that area are quick to ask if you need anything and keep everything clean and the buffet is constantly stocked with fresh food and fruit we have really enjoyed our stay here
Rachel Rao
Good-clean, mostly friendly staff, beautiful grounds. The wildlife was abundant Bad- I wasn’t offered any pool side service. I was chased out of a restaurant and my food taken from me while on the tram because of if I wanted to eat in my room I needed to pay for room service. (Big deal because I’m a diabetic and didn’t have my insulin) Tried to cancel a room because people weren’t able to come… we were within our cancellation time frame. We were told we have to cancel both rooms and try to rebook but could lose the room completely, so we ended up paying for a room we didn’t need. Our room flooded when it rained. Inappropriate comments/“flirting” by the tram driver… no guy, my wife doesn’t want to be your husband for the week. The food was terrible. Very poor selection for people with dietary needs/restrictions/ allergies. No posted drink menus at bars Pools close at 8 Entertainment was lack luster. People constantly trying to up charge instead of just answering “what’s included ?“.
Sam acosta
The behind the scenes staff, including room service and ground facilities personnel, bar tenders, etc go above and beyond to ensure the best possible experience. While the hotel may hold a five-star rating, the overall service, food quality, cleanliness, and overall ambiance fall short of what I had anticipated, reflecting a more experience to a high end three-star establishment. Considering the rates I was charged, I had genuinely expected a higher level of service and amenities. I sincerely hope the management takes proactive steps to address these inconsistencies, as the potential for improvement is there…but it remains unfulfilled at the moment with our specific stay.
Amy Soubolsky
Beautiful property, many options for pool and seating, daily activities and shows. The service was good, but not exceptional. There was a ton of variety for food options, but the cooking quality wasn't anything overly special. Lacking some spice and flavour. Well kept property and rooms with lots of space and good layout. Nice beach area. I would probably return again but might also look for a smaller resort that is more interactive and personal with staff and other people.
April Navarro
The Snack Riviera, the smaller buffet at the Grand Riviera Princess resort, was a very pleasant dining experience and Lorenzo Poot provided excellent service. All the staff was very courteous and helpful, the food was delicious, and we liked the smaller atmosphere. It was also closer to our suite. This review is limited to this dining experience specifically.
More...

BEST PRICE FROM Flight & Hotel
£859pp
Aug 2025
£859pp
All Inclusive
Sep 2025
£869pp
All Inclusive
Oct 2025
£989pp
All Inclusive
Nov 2025
£1109pp
All Inclusive
Dec 2025
£1099pp
All Inclusive
Jan 2026
£1779pp
All Inclusive
Feb 2026
£1999pp
All Inclusive
Mar 2026
£2659pp
All Inclusive
Apr 2026
£1499pp
All Inclusive
May 2026
£1419pp
All Inclusive
Jun 2026
£1489pp
All Inclusive
Jul 2026
£1619pp
All Inclusive
Aug 2026
£1829pp
All Inclusive
Sep 2026
£1589pp
All Inclusive
Oct 2026
£1639pp
All Inclusive
Nov 2026
£1639pp
All Inclusive
Dec 2026
£1649pp
All Inclusive

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