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    Back   Home     Destinations     Caribbean     Mexico     Playa Del Carmen     Grand Riviera Princess Hotel

Located In: Playa Del Carmen

Grand Riviera Princess Hotel

Google Logo 4.4 Google reviews (10693)
Best Price From £929.00pp
May 2025
£929 pp
All Inclusive
Jun 2025
£929 pp
All Inclusive
Jul 2025
£1209 pp
All Inclusive
Aug 2025
£1179 pp
All Inclusive
Sep 2025
£1089 pp
All Inclusive
Oct 2025
£1109 pp
All Inclusive
Nov 2025
£1209 pp
All Inclusive
Dec 2025
£1259 pp
All Inclusive
May 2026
£1639 pp
All Inclusive
Jun 2026
£1689 pp
All Inclusive
Jul 2026
£1789 pp
All Inclusive
Up to 14% off
Overview
Accommodation
Facilities
All-Inclusive
Dining
Offer Details
Hotel Reviews
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Overview

Overview

Jet off for a feast of family fun at the Grand Riviera Princess Hotel, a luxurious 5-star beachfront getaway on Mexico’s sun-drenched Caribbean coast. Surrounded by lush tropical gardens and glistening pools, this opulent retreat boasts Mayan insp...

Jet off for a feast of family fun at the Grand Riviera Princess Hotel, a luxurious 5-star beachfront getaway on Mexico’s sun-drenched Caribbean coast. Surrounded by lush tropical gardens and glistening pools, this opulent retreat boasts Mayan inspired architecture with thatched roofs and enjoys a blissful setting next to powdery white sands and crystal-clear ocean waters. You’ll spend heavenly nights in an exquisitely-appointed room or suite featuring a myriad of amenities and dine in a range of superb thematic restaurants where Asian, Italian, Swiss and Mexican cuisines are among the culinary delights which await. There’s a cutting-edge fitness centre for an energetic holiday workout and a sumptuous spa delivers the ultimate pampering experience. A host of other wonderful amenities which add to the appeal of the Grand Riviera Princess Hotel include a kids club, theatre, casino, disco, tennis, play area and a packed programme of evening entertainment.

How far is the nearest beach?

The resort is next to a long sandy beach.

Distance from the airport

Cancun International Airport is approximately 50km away from Grand Riviera Princess Hotel.

Pools
Restaurant
Bar
Restaurant
Kids Club
Spa
Wifi
Beach
Golf
Parking
Gym
Click to read more

Accommodation
Junior Suite
  • 150 Junior Suites
  • 1 King Bed or 2 Double beds, with sofa
  • Bathroom with Shower
  • Hair Dryer with Vanity Mirror
  • Safety Deposit Box (free)
  • Air Conditioning & Ceiling Fan
  • Coffee Maker
  • Iron and Board
  • Satellite 26" Plasma TV
  • Mini Bar (water, soft drinks, beer, stocked daily)
  • Balcony/ Terrace
  • Telephone in Room and Bathroom
  • Maximum Occupancy: 4 persons
Deluxe Junior Suite
  • 396 Deluxe Junior Suites
  • 1 King Bed or 2 Double Beds, with sofa
  • Full Bathroom with Hot Tub
  • Hair Dryer and Vanity Mirror
  • Safety Deposit Box (free)
  • Air Conditioning & Ceiling Fan
  • Coffee Maker
  • Iron and Board
  • Satellite 26" Plasma TV
  • Mini Bar (water, soft drinks, beer, stocked daily)
  • Balcony/ Terrace
  • Telephone in Room and Bathroom
  • Maximum Occupancy: 4 persons
Deluxe Junior Suite Swim Out
  • 42 Deluxe Junior Suite Swim Outs
  • Direct Pool Access
  • 1 King Bed or 2 Double Beds with Sofa
  • Full Bathroom with Hot Tub
  • Hair Dryer and Vanity Mirror
  • Safety Deposit Box (free)
  • Air Conditioning & Ceiling Fan
  • Coffee Maker
  • Iron and Board
  • Satellite 26" Plasma TV
  • Mini Bar (water, soft drinks, beer, stocked daily)
  • Balcony/ Terrace
  • Telephone in Room and Bathroom
  • Maximum Occupancy: 3 persons (13 years old +)
Lagoon Villa Suite
  • 24 Lagoon Villa Suites
  • 1 King Size Bed
  • Bathroom with Hot Tub, Vanity Mirror and Hair Dryer
  • Coffee Maker
  • Iron and Board
  • Telephone in Room and Bathroom
  • 50" LED TV
  • Welcome Liqueurs in the Room
  • Mini Bar (water, soft drinks, beer, stocked daily)
  • Safety Deposit Box (free)
  • Air Conditioning & 2 Ceiling Fans
  • 24 Hour Room Service
  • Platinum Bracelet & Concierge Service with Use of Exclusive Platinum Lounge
  • Access to an Exclusive Pool with Waiter Service (drinks only)
  • Nightly Turn Down Service (upon request)
  • Use of Bathrobes During Entire Stay, 2 Pairs of Slippers per room
  • Private Check-in with Cold Towel on Arrival and Welcome Drink
  • Domestic, International and Premium Brand Drinks (aged liquors, wines, and a la carte champagne not included)
  • 1 Special Dinner (upon request)
  • Concierge Service in the Platinum Lounge
  • Exclusive Bar with Continental Breakfast and/or Appetisers in the Platinum Lounges
  • Reservations for A La Carte Restaurants at Platinum Lounge
  • Discount on Green Fees at External Golf Course (subject to availability)
  • Discount on Spa Treatments (single service items only)
  • Reserved Areas on the Beach with Exclusive Bar and Waiter Service (drinks only)
  • 1 Water Circuit at the Spa (per adult, per week - adults only 18+)
  • 1 Beach Bag with Princess Logo
  • Special Amenities in Room
  • Hot Tub
  • Free 1 Day Spa Package (30 minute massage, facial, exfoliation of feet and hands) per person, per stay (4 nights minimum stay)
  • Maximum Occupancy: 2 Adults (18+)

minimum stay required: 4 nights

Platinum Suite
  • 96 Platinum Suites
  • 1 King Bed or 2 Double beds, sofa
  • Bathroom with Hot Tub, Vanity Mirror and Hair Dryer
  • Hot Tub on Terrace
  • Coffee Maker
  • Iron and Board
  • Telephone in Room and Bathroom
  • 32" Plasma TV
  • Welcome Liqueurs in the Room
  • Mini Bar (water, soft drinks, beer, stocked daily)
  • Safety Deposit Box (free)
  • Air Conditioning & 2 Ceiling Fans
  • 24 Hour Room Service
  • Platinum Bracelet & Concierge Service with Use of Exclusive Platinum Lounge
  • Access to an Exclusive Pool with Waiter Service (drinks only)
  • Nightly Turn Down Service (upon request)
  • Use of Bathrobes During Entire Stay, 2 Pairs of Slippers per room
  • Private Check-in with Cold Towel on Arrival and Welcome Drink
  • Domestic, International and Premium Brand Drinks (aged liquors, wines, and a la carte champagne not included)
  • 1 Special Dinner (upon request)
  • Concierge Service in the Platinum Lounge
  • Exclusive Bar with Continental Breakfast and/or Appetisers in the Platinum Lounges
  • Reservations for A La Carte Restaurants at Platinum Lounge
  • Discount on Green Fees at External Golf Course (subject to availability)
  • Discount on Spa Treatments (single service items only)
  • Reserved Areas on the Beach with Exclusive Bar and Waiter Service (drinks only)
  • 1 Water Circuit at the Spa (per adult, per week - adults only 18+)
  • 1 Beach Bag with Princess Logo
  • Special Amenities in Room
  • Maximum Occupancy: 4 persons

minimum stay required: 4 nights

Master Suite
  • 2 Master Suites
  • 1 King Size Bed, Living Room and Dining Room
  • Bathroom with Hot Tub, Vanity Mirror and Hair Dryer
  • Hot Tub on Terrace, Makeshift Bed, Table for 6 pers.
  • Coffee Maker, Mini Kitchen
  • Iron and Board
  • Telephone in Room, Bathroom and Living Room
  • 50" LED TV
  • Welcome Liqueurs in the Room
  • Mini Bar (water, soft drinks, beer, stocked daily)
  • Safety Deposit Box (free)
  • Air Conditioning & 2 Ceiling Fans and 2 Ceiling Fans on the Terrace
  • 24 Hour Room Service
  • VIP Bracelet & Use of Exclusive Platinum Lounge
  • Exclusive Pool with Waiter Service (drinks only)
  • Nightly Turn Down Service
  • Use of Bathrobes During Entire Stay, 2 Pairs of Slipper per room
  • Private Check-in and Welcome Drink
  • Domestic, International & Premium Brand Drinks (aged liquors, wines and a la carte champagne not included)
  • 1 Special Dinner (upon request)
  • Concierge Service in the Platinum Lounge
  • Exclusive Bar with Continental Breakfast and/or Appetisers in the Platinum Lounge
  • Reservations for A La Carte Restaurants at Platinum Lounge
  • Gift in Room Upon Arrival
  • Discount on Green Fees at External Golf Course (subject to availability)
  • Discount on Spa Treatments (single service items only)
  • Reserved Area on the Beach with Exclusive Bar and Waiter Service (drinks only)
  • Free 1 Day Spa Package 30 minutes massage, facial, exoliation express of feet and hands) per person, per stay (4 nights minimum)
  • 1 Beach Bag with Princess Logo
  • Special Amenities in Room
  • 1 Exclusive and Private dinner (location to be chosen on destination/ set menu)
  • Option to get Massage Service and Any Other Special Treatments in the Room (extra charge apply)
  • Maximum Occupancy: 4 persons

minimum stay required: 4 nights


Facilities

Facilities

  • 12 Swimming Pools - Some With Internal Hot Tubs (8 Main Ones for Adults and 4 for Children)
  • 2 International Main Buffets
  • 7 A La Carte Restaurants* (1 Italian, 1 Grill, 1 Seafood, 1 Mexican, 1 Asian, 1 Gourmet International & 1 Swiss)
  • 9 Bars (including swim-up bars)
  • 24 Hours Sports Bar
  • Fully Equipped Fitness Centre
  • Daytime Organised Activities and Nightly Entertainment at the Princess Theatre
  • Disco Lounge Areito (exclusive for adults 18+)
  • Non-motorised water sports (free-use)
  • Archery (18+)
  • Daytime Mini-Club (ages 4-12 years with swimming pool, outdoor patio with games)
  • 6 Tennis Courts
  • 1 Paddle Court
  • 1 Pickleball Court
  • 1 Multi-Use Court (basketball, soccer etc.)
  • Introductory Scuba Lesson in Pool (1 lesson per person per stay)
  • Internal Transportation
  • Free Wi-Fi

With Extra Charge:

  • SPA Service
  • Medical Centre
  • Meeting Facilities
  • Business Centre
  • Shops
  • Room Service (Junior Suite, Junior Suite Deluxe, Junior Suite Deluxe Pool Access)
  • Wedding Packages
  • Golf Packages at External Golf Course (subject to availability)
  • Tennis Lessons
  • Babysitting
  • Chill Out Beach Club and Restaurant
  • Laundry Service
  • Aquatic Sports Centre (motorised water sports)

*the opening and closing of restaurants is subject to occupancy without prior notice


All-Inclusive

All-Inclusive

If you choose to go all inclusive, the programme generally consists of breakfast, lunch and dinner, all buffet style, served in the main restaurant. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).

At the Grand Riviera Princess Hotel, the All Inclusive is 24 hours

Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.


Dining

Dining

Orange Buffet Restaurant

  • Buffet dining for breakfast, lunch and dinner
  • Theme nights

Green Buffet Restaurant

  • Buffet dining for breakfast, lunch and dinner
  • International cuisine

La Vaqueria Restaurant

  • Grilled fare for dinner

Restaurant Mama Mia

  • Italian cuisine for dinner

La Hacienda Restaurant

  • Mexican cuisine for dinner

Restaurant La Fondue

  • Swiss cuisine for dinner

Restaurant Miso Thai

  • Asian cuisine for dinner

Las Olas Restaurant

  • Fish and seafood for dinner

La Fleur Restaurant

  • International cuisine for dinner

Chill Out Restaurant

  • Delicious fare for breakfast and dinner

Snack Sunset Restaurant

  • International buffet for breakfast and lunch

Snack Riviera Restaurant

  • International buffet for breakfast and lunch

Offer Details

Up to 14% off

Up to 14% off
Up to 14% off. All savings are already applied to the prices shown when travelling between 1st May 2025 - 31st October 2025 **Blackout Dates Apply

Hotel Reviews
Google Logo 4.4 Google reviews (10693)
Timothy K
Service was fantastic. People were very nice and welcoming. Hotel grounds are kept in pristine condition with lots animals around. Drinks were very good. We stayed in the “platinum section” which is very close to the beach. Employees put lots of focus into keeping the beach free of garbage and algae. The same cannot be said about the food. There are options there for everybody. I was hoping the food was going to be marginally better than what it ended up being. The fruit and vegetables were very tasty. You can tell some of the other items are produced for large quantities thus the quality lacks greatly. For example, I wasn't expecting the pizza to taste as if it was made in Italy, more like a quality frozen pizza. I can say without doubt it was the worst pizza I have ever eaten. Long story short the fresh food is great and the processed food is very hit or miss. If we come back again we would take more trips to 5th Avenue in playa del Carmen via the hotel shuttle service, to get very tasty authentic food.

Sophie Morris
I booked a swim up room which had a jacuzzi bath. The room definitely lived up to my expectations. The food in the la vaquira & la hacienda a la carte restaurantes is fantastic. So tasty with many options with helpful staff. Miso was ok, food was good, but less so in mamma mia. I found the buffets a little manic and hard to get a coffee at breakfast as i would rather be able to get the coffee on my table before i start eating, though the snack bar buffet was better service. Meals had a good choice and quality of food. I tried the Sports Bar, waited 45 mins for a sandwich after ordering and just left and went to buffet instead. I was both worried and excited about the animals i saw on videos before i came, but they are not as common or worrying as expected. It is like an adventure in hope of seeing them. I have seen lots of deer and iguanas, but not monkeys yet. Cocktails are fantastic, made fresh by some very hard working staff who were always smiling. Lots to chose from. Personally i liked the lobby bars best as quieter. Evening entertainment are very professional shows.

Scott Mcdonnell
Well, here is my pros and cons. Pros: Beautiful property, very clean and natural. Close to Airport but not in the rat race of Cancun Proper. Easy to book ala Carte for entire stay with Concierge. Beautiful Lobby Bar. Tons of pools to chose from. Decent Poolside service. Cons: Beach is tiny and you are packed in like Sardines. Very rocky and very shallow like bieng in a wading pool. Bartenders everywhere are slow and even when you tip, they move at a slow pace. Food was adequate including ala carte, nothing to write home about. And......no coffee shop? The coffee served at the Lobby Bar and elsewhere not good at all.

Adam
**Review of Grand Princess Riviera** My wife and I recently celebrated our honeymoon at the Grand Princess Riviera, and while we had some wonderful moments, there were a few aspects of our stay that left us disappointed. First and foremost, I want to highlight the fantastic staff at the resort. From the moment we arrived, we were greeted with warm smiles and exceptional service. The hospitality truly made us feel special, which is what you hope for during a honeymoon. The dining options were plentiful, and we enjoyed several delicious meals throughout our stay. However, our experience was marred by a frustrating incident involving transportation. Upon checking out, we were informed by the hotel staff that we could take a shuttle to downtown Playa del Carmen at a discounted guest price. We were excited about this option, as it seemed like a great way to explore the area without breaking the bank. Unfortunately, when we arrived at the designated shuttle area, we were told we had to pay the full taxi price instead. This felt misleading and left us feeling frustrated, especially since we had relied on the information provided by the hotel. It's disappointing when communication falls short, especially in a place that prides itself on excellent service. We expected more transparency regarding transportation options, especially for guests celebrating a special occasion like our honeymoon. Overall, while we enjoyed many aspects of our stay at Grand Princess Riviera, this experience with the transportation situation left a sour note. I hope the resort can address these communication issues in the future to ensure that other guests have a seamless and enjoyable experience. Despite this hiccup, we did have a memorable honeymoon, and we appreciate the hard work of the staff who made our stay enjoyable.

mazdad GHAEMI
I recently had the pleasure of staying at this resort, and it was truly a delightful experience. The highlight of our stay was undoubtedly the food—there were over 50 varieties of delicious dishes to choose from, catering to every taste. The rooms were extremely spacious, offering plenty of space to relax. While the building itself shows its age a little, the interior is well-maintained, and the bathrooms, which have been recently renovated, were spotless and modern. The staff at the Resort deserve special mention. They were incredibly polite, attentive, and always went above and beyond to ensure we had a comfortable stay. Their warm hospitality made us feel truly welcome. The resort also boasts very beautiful outdoor spaces. The gardens are well-kept and provide a tranquil setting for a morning walk or an evening chat. The pool area was clean and inviting, perfect for a refreshing dip. The beach was fantastic!!! Overall, this resort provides a fantastic mix of comfort, cleanliness, and exceptional service. I highly recommend it to anyone looking for a relaxing getaway. A few updates to the building’s exterior could make this gem even more perfect, but it’s already a wonderful destination!


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BEST PRICE FROM Flight & Hotel
£929pp
May 2025
£929pp
All Inclusive
Jun 2025
£929pp
All Inclusive
Jul 2025
£1209pp
All Inclusive
Aug 2025
£1179pp
All Inclusive
Sep 2025
£1089pp
All Inclusive
Oct 2025
£1109pp
All Inclusive
Nov 2025
£1209pp
All Inclusive
Dec 2025
£1259pp
All Inclusive
May 2026
£1639pp
All Inclusive
Jun 2026
£1689pp
All Inclusive
Jul 2026
£1789pp
All Inclusive

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