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  Back Home Destinations Caribbean Mexico Playa Del Carmen Grand Riviera Princess Hotel   
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Located In: Playa Del Carmen

Grand Riviera Princess Hotel

Google Logo 4.4 Google reviews (11301)
Best Price From £1299pp
Nov 2025
£2189 pp
All Inclusive
Dec 2025
£1299 pp
All Inclusive
Jan 2026
£1619 pp
All Inclusive
Feb 2026
£1689 pp
All Inclusive
Mar 2026
£1729 pp
All Inclusive
Apr 2026
£1459 pp
All Inclusive
May 2026
£1459 pp
All Inclusive
Jun 2026
£1469 pp
All Inclusive
Jul 2026
£1599 pp
All Inclusive
Aug 2026
£1629 pp
All Inclusive
Sep 2026
£1449 pp
All Inclusive
Oct 2026
£1479 pp
All Inclusive
Nov 2026
£1529 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Dining
Hotel Reviews
More...
Overview

Overview

Jet off for a feast of family fun at the Grand Riviera Princess Hotel, a luxurious 5-star beachfront getaway on Mexico’s sun-drenched Caribbean coast. Surrounded by lush tropical gardens and glistening pools, this opulent retreat boasts Mayan insp...

Jet off for a feast of family fun at the Grand Riviera Princess Hotel, a luxurious 5-star beachfront getaway on Mexico’s sun-drenched Caribbean coast. Surrounded by lush tropical gardens and glistening pools, this opulent retreat boasts Mayan inspired architecture with thatched roofs and enjoys a blissful setting next to powdery white sands and crystal-clear ocean waters. You’ll spend heavenly nights in an exquisitely-appointed room or suite featuring a myriad of amenities and dine in a range of superb thematic restaurants where Asian, Italian, Swiss and Mexican cuisines are among the culinary delights which await. There’s a cutting-edge fitness centre for an energetic holiday workout and a sumptuous spa delivers the ultimate pampering experience. A host of other wonderful amenities which add to the appeal of the Grand Riviera Princess Hotel include a kids club, theatre, casino, disco, tennis, play area and a packed programme of evening entertainment.

How far is the nearest beach?

The resort is next to a long sandy beach.

Distance from the airport

Cancun International Airport is approximately 50km away from Grand Riviera Princess Hotel.

Pools
Restaurant
Bar
Restaurant
Kids Club
Spa
Wifi
Beach
Golf
Parking
Gym
Click to read more
Accommodation
Junior Suite
  • 150 Junior Suites
  • 1 King Bed or 2 Double beds, with sofa
  • Bathroom with Shower
  • Hair Dryer with Vanity Mirror
  • Safety Deposit Box (free)
  • Air Conditioning & Ceiling Fan
  • Coffee Maker
  • Iron and Board
  • Satellite 26" Plasma TV
  • Mini Bar (water, soft drinks, beer, stocked daily)
  • Balcony/ Terrace
  • Telephone in Room and Bathroom
  • Maximum Occupancy: 4 persons
Deluxe Junior Suite
  • 396 Deluxe Junior Suites
  • 1 King Bed or 2 Double Beds, with sofa
  • Full Bathroom with Hot Tub
  • Hair Dryer and Vanity Mirror
  • Safety Deposit Box (free)
  • Air Conditioning & Ceiling Fan
  • Coffee Maker
  • Iron and Board
  • Satellite 26" Plasma TV
  • Mini Bar (water, soft drinks, beer, stocked daily)
  • Balcony/ Terrace
  • Telephone in Room and Bathroom
  • Maximum Occupancy: 4 persons
Deluxe Junior Suite Swim Out
  • 42 Deluxe Junior Suite Swim Outs
  • Direct Pool Access
  • 1 King Bed or 2 Double Beds with Sofa
  • Full Bathroom with Hot Tub
  • Hair Dryer and Vanity Mirror
  • Safety Deposit Box (free)
  • Air Conditioning & Ceiling Fan
  • Coffee Maker
  • Iron and Board
  • Satellite 26" Plasma TV
  • Mini Bar (water, soft drinks, beer, stocked daily)
  • Balcony/ Terrace
  • Telephone in Room and Bathroom
  • Maximum Occupancy: 3 persons (13 years old +)
Lagoon Villa Suite
  • 24 Lagoon Villa Suites
  • 1 King Size Bed
  • Bathroom with Hot Tub, Vanity Mirror and Hair Dryer
  • Coffee Maker
  • Iron and Board
  • Telephone in Room and Bathroom
  • 50" LED TV
  • Welcome Liqueurs in the Room
  • Mini Bar (water, soft drinks, beer, stocked daily)
  • Safety Deposit Box (free)
  • Air Conditioning & 2 Ceiling Fans
  • 24 Hour Room Service
  • Platinum Bracelet & Concierge Service with Use of Exclusive Platinum Lounge
  • Access to an Exclusive Pool with Waiter Service (drinks only)
  • Nightly Turn Down Service (upon request)
  • Use of Bathrobes During Entire Stay, 2 Pairs of Slippers per room
  • Private Check-in with Cold Towel on Arrival and Welcome Drink
  • Domestic, International and Premium Brand Drinks (aged liquors, wines, and a la carte champagne not included)
  • 1 Special Dinner (upon request)
  • Concierge Service in the Platinum Lounge
  • Exclusive Bar with Continental Breakfast and/or Appetisers in the Platinum Lounges
  • Reservations for A La Carte Restaurants at Platinum Lounge
  • Discount on Green Fees at External Golf Course (subject to availability)
  • Discount on Spa Treatments (single service items only)
  • Reserved Areas on the Beach with Exclusive Bar and Waiter Service (drinks only)
  • 1 Water Circuit at the Spa (per adult, per week - adults only 18+)
  • 1 Beach Bag with Princess Logo
  • Special Amenities in Room
  • Hot Tub
  • Free 1 Day Spa Package (30 minute massage, facial, exfoliation of feet and hands) per person, per stay (4 nights minimum stay)
  • Maximum Occupancy: 2 Adults (18+)

minimum stay required: 4 nights

Platinum Suite
  • 96 Platinum Suites
  • 1 King Bed or 2 Double beds, sofa
  • Bathroom with Hot Tub, Vanity Mirror and Hair Dryer
  • Hot Tub on Terrace
  • Coffee Maker
  • Iron and Board
  • Telephone in Room and Bathroom
  • 32" Plasma TV
  • Welcome Liqueurs in the Room
  • Mini Bar (water, soft drinks, beer, stocked daily)
  • Safety Deposit Box (free)
  • Air Conditioning & 2 Ceiling Fans
  • 24 Hour Room Service
  • Platinum Bracelet & Concierge Service with Use of Exclusive Platinum Lounge
  • Access to an Exclusive Pool with Waiter Service (drinks only)
  • Nightly Turn Down Service (upon request)
  • Use of Bathrobes During Entire Stay, 2 Pairs of Slippers per room
  • Private Check-in with Cold Towel on Arrival and Welcome Drink
  • Domestic, International and Premium Brand Drinks (aged liquors, wines, and a la carte champagne not included)
  • 1 Special Dinner (upon request)
  • Concierge Service in the Platinum Lounge
  • Exclusive Bar with Continental Breakfast and/or Appetisers in the Platinum Lounges
  • Reservations for A La Carte Restaurants at Platinum Lounge
  • Discount on Green Fees at External Golf Course (subject to availability)
  • Discount on Spa Treatments (single service items only)
  • Reserved Areas on the Beach with Exclusive Bar and Waiter Service (drinks only)
  • 1 Water Circuit at the Spa (per adult, per week - adults only 18+)
  • 1 Beach Bag with Princess Logo
  • Special Amenities in Room
  • Maximum Occupancy: 4 persons

minimum stay required: 4 nights

Master Suite
  • 2 Master Suites
  • 1 King Size Bed, Living Room and Dining Room
  • Bathroom with Hot Tub, Vanity Mirror and Hair Dryer
  • Hot Tub on Terrace, Makeshift Bed, Table for 6 pers.
  • Coffee Maker, Mini Kitchen
  • Iron and Board
  • Telephone in Room, Bathroom and Living Room
  • 50" LED TV
  • Welcome Liqueurs in the Room
  • Mini Bar (water, soft drinks, beer, stocked daily)
  • Safety Deposit Box (free)
  • Air Conditioning & 2 Ceiling Fans and 2 Ceiling Fans on the Terrace
  • 24 Hour Room Service
  • VIP Bracelet & Use of Exclusive Platinum Lounge
  • Exclusive Pool with Waiter Service (drinks only)
  • Nightly Turn Down Service
  • Use of Bathrobes During Entire Stay, 2 Pairs of Slipper per room
  • Private Check-in and Welcome Drink
  • Domestic, International & Premium Brand Drinks (aged liquors, wines and a la carte champagne not included)
  • 1 Special Dinner (upon request)
  • Concierge Service in the Platinum Lounge
  • Exclusive Bar with Continental Breakfast and/or Appetisers in the Platinum Lounge
  • Reservations for A La Carte Restaurants at Platinum Lounge
  • Gift in Room Upon Arrival
  • Discount on Green Fees at External Golf Course (subject to availability)
  • Discount on Spa Treatments (single service items only)
  • Reserved Area on the Beach with Exclusive Bar and Waiter Service (drinks only)
  • Free 1 Day Spa Package 30 minutes massage, facial, exoliation express of feet and hands) per person, per stay (4 nights minimum)
  • 1 Beach Bag with Princess Logo
  • Special Amenities in Room
  • 1 Exclusive and Private dinner (location to be chosen on destination/ set menu)
  • Option to get Massage Service and Any Other Special Treatments in the Room (extra charge apply)
  • Maximum Occupancy: 4 persons

minimum stay required: 4 nights

Facilities

Facilities

  • 12 Swimming Pools - Some With Internal Hot Tubs (8 Main Ones for Adults and 4 for Children)
  • 2 International Main Buffets
  • 7 A La Carte Restaurants* (1 Italian, 1 Grill, 1 Seafood, 1 Mexican, 1 Asian, 1 Gourmet International & 1 Swiss)
  • 9 Bars (including swim-up bars)
  • 24 Hours Sports Bar
  • Fully Equipped Fitness Centre
  • Daytime Organised Activities and Nightly Entertainment at the Princess Theatre
  • Disco Lounge Areito (exclusive for adults 18+)
  • Non-motorised water sports (free-use)
  • Archery (18+)
  • Daytime Mini-Club (ages 4-12 years with swimming pool, outdoor patio with games)
  • 6 Tennis Courts
  • 1 Paddle Court
  • 1 Pickleball Court
  • 1 Multi-Use Court (basketball, soccer etc.)
  • Introductory Scuba Lesson in Pool (1 lesson per person per stay)
  • Internal Transportation
  • Free Wi-Fi

With Extra Charge:

  • SPA Service
  • Medical Centre
  • Meeting Facilities
  • Business Centre
  • Shops
  • Room Service (Junior Suite, Junior Suite Deluxe, Junior Suite Deluxe Pool Access)
  • Wedding Packages
  • Golf Packages at External Golf Course (subject to availability)
  • Tennis Lessons
  • Babysitting
  • Chill Out Beach Club and Restaurant
  • Laundry Service
  • Aquatic Sports Centre (motorised water sports)

*the opening and closing of restaurants is subject to occupancy without prior notice

All-Inclusive

All-Inclusive

If you choose to go all inclusive, the programme generally consists of breakfast, lunch and dinner, all buffet style, served in the main restaurant. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).

At the Grand Riviera Princess Hotel, the All Inclusive is 24 hours

Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Orange Buffet Restaurant

  • Buffet dining for breakfast, lunch and dinner
  • Theme nights

Green Buffet Restaurant

  • Buffet dining for breakfast, lunch and dinner
  • International cuisine

La Vaqueria Restaurant

  • Grilled fare for dinner

Restaurant Mama Mia

  • Italian cuisine for dinner

La Hacienda Restaurant

  • Mexican cuisine for dinner

Restaurant La Fondue

  • Swiss cuisine for dinner

Restaurant Miso Thai

  • Asian cuisine for dinner

Las Olas Restaurant

  • Fish and seafood for dinner

La Fleur Restaurant

  • International cuisine for dinner

Chill Out Restaurant

  • Delicious fare for breakfast and dinner

Snack Sunset Restaurant

  • International buffet for breakfast and lunch

Snack Riviera Restaurant

  • International buffet for breakfast and lunch
Hotel Reviews
Google Logo 4.4 Google reviews (11301)
Nabil Eweida
I recently stayed at the Grand Riviera Princess Hotel Resort in Playa del Carmen, Mexico, with 20 of my closest friends to celebrate milestone birthdays together. While our stay had its highlights, there were also some significant drawbacks. Positives: First and foremost, the hotel was exceptionally clean, and the landscapes and gardens were gorgeous and picturesque. We also loved the presence of wildlife, such as deer, wandering around the gardens, which added a unique charm to the experience. The food was phenomenal—truly five-star quality at both the buffets and the a la carte restaurants. The staff were also very friendly and welcoming, which made a big difference in our overall experience. Negatives: On the other hand, the hotel struggled to accommodate large groups. As a group of 20, we faced significant challenges. For instance, despite booking months in advance, half of our group ended up in the older sections of the hotel while the other half stayed in newly renovated rooms. This caused a bit of inconvenience and disappointment, as we couldn’t all stay together as planned. Additionally, there was a noticeable upselling approach by the management. For example, when we requested to dine together as a large group, we were told we could only be seated together if we purchased additional items like lobster or champagne. This felt more like extortion rather than a genuine service. It was disappointing that the hotel prioritized upselling over guest convenience. Moreover, many services and activities were overpriced, such as water skiing, which cost $100 for just 30 minutes, and even the ATM fees were exorbitant, charging $75 for a withdrawal. In conclusion, while the Grand Riviera Princess offers beautiful landscapes, excellent food, and friendly staff, it may not be the best choice for large groups due to logistical challenges and the heavy emphasis on upselling. I’d recommend it for couples, but if you’re planning a group vacation, it might be best to consider other options.
Sabrina M
Just spent a week at this hotel, and I must say it’s beautiful! The evening staff at the buffet were lovely, I sat in the same section every night because my waitress was an absolute joy to be around. The place was clean with lots of wildlife around which I thought was great. There was a taxi driver that was assigned to us by the hotel who was pretty rude though but I don’t think that’s the hotels fault. The only issue I really had was the beach left a little to be desired, it was often covered in seaweed and the water was so murky so I definetly wouldn’t choose this resort for the beach. The shops are great and buffets were always great. A gentlemen named Rodolfo set us up for a couple of dinners in the resteraunt which was incredible and the wait staff were really great. The pools are nice and kept warm but still refreshing temperature wise. There’s signs on the patio doors that say keep locked which I strongly advise because we walked in to a raccoon in our room trying to steal the coffee. (it was harmless and we thought it was funny but the mess of the coffee wasn’t fun to clean, and it dumped my purse and stole 2 packs of gum lol) The shows every night were nice to go to after dinner, the fire and drums was my favorite- they were all incredibly talented and put on a great show. There’s a handful of cats that live on the resort, and it made me really happy to see that the workers put food and water out for them and took care of them because some places I’ve been don’t do that and treat them as a nuisance. Overall we had a really great stay and I can definetly say I recommend it!
Michelle Chávez
We were looking for a place to rest, enjoy, eat and forget all the life stress. This place is perfect. Delicious food, there’re multiple restaurants with different thematics, you can find your favourite one. Also, we were able to enjoy the pool, basically because there weren’t many people. Only one problem - TV is a dinosaur. I consider it should be a good option change it to make the room perfect. People are complaining about animals in the hotel, but come on! Is a natural place where you can live together with the nature. Just make sure to not leave any kind of food in your bags 🤓.
Judson Wong
There’s not a word that can describe the level of disappointment with this resort. The person trying upsell you was late twice and both times he said we had the wrong time. Food was absolutely barely passable for a 3 star let alone a 5 star. The omelette chef didn’t understand english so there was a lot of confusion and ignored responses when U tried to explain my wide’s tomato allergy. I wound up eating hamburgers for 3 days because that was all I could find appealing from the food selection. People who think this speciality restaurants food is good really need to try a nice restaurant in a nice resort. Rooms were clean but dated. Location is close to nothing. Their premium liquor is everyone elses regular liquor. Don’t waste your time. There are better values. Will not come back.
Jasmine Raeesszadeh
This resort is one of the best I ve ever been to, very clean, beautiful scenery, lovely staff that go above and beyond to make sure you are enjoying your time in there. Fantastic foods and restaurants ( I highly recommend the Steak house and La Fleur, the French restaurant). The staff are very friendly and easy to communicate with. You Always get the best treatment. My boyfriend and I spent there 7 days ( Oct 7th to 14th) and the resort was full of lovely animals like 🦌 deers, iguanas,and lovely birds 🐦 🐦‍⬛ but unfortunately full of a kind of racoon named COATI in Spanish which came to my room one day and scared me to death 🤣🤣🤣. Even though you re on the 3rd floor, lock the door. ❤️❤️❤️❤️
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BEST PRICE FROM Flight & Hotel
£1299pp
Nov 2025
£2189pp
All Inclusive
Dec 2025
£1299pp
All Inclusive
Jan 2026
£1619pp
All Inclusive
Feb 2026
£1689pp
All Inclusive
Mar 2026
£1729pp
All Inclusive
Apr 2026
£1459pp
All Inclusive
May 2026
£1459pp
All Inclusive
Jun 2026
£1469pp
All Inclusive
Jul 2026
£1599pp
All Inclusive
Aug 2026
£1629pp
All Inclusive
Sep 2026
£1449pp
All Inclusive
Oct 2026
£1479pp
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Nov 2026
£1529pp
All Inclusive

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