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Located In: Mexico

Hyatt Ziva Cancun

Google Logo 4.5 Google reviews (7409)
Best Price From £1999pp
Feb 2026
£2519 pp
All Inclusive
Mar 2026
£2129 pp
All Inclusive
Apr 2026
£2229 pp
All Inclusive
May 2026
£2029 pp
All Inclusive
Jun 2026
£2049 pp
All Inclusive
Jul 2026
£2109 pp
All Inclusive
Aug 2026
£2219 pp
All Inclusive
Sep 2026
£1999 pp
All Inclusive
Oct 2026
£2149 pp
All Inclusive
Nov 2026
£2169 pp
All Inclusive
Dec 2026
£2169 pp
All Inclusive
Jan 2027
£2499 pp
All Inclusive
Feb 2027
£2419 pp
All Inclusive
Mar 2027
£2509 pp
All Inclusive
Apr 2027
£2539 pp
All Inclusive
Up to 15% Off
Overview
Accommodation
Facilities
Turquoize
Club Level
All-inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

Bring your tropical holiday dreams to life with a breathtaking Mexico escape at the exquisite 5-star Hyatt Ziva Cancun. Let your worries drift away beside pristine white sands and the turquoise waters of the Caribbean Sea at this magnificent all-i...

Bring your tropical holiday dreams to life with a breathtaking Mexico escape at the exquisite 5-star Hyatt Ziva Cancun. Let your worries drift away beside pristine white sands and the turquoise waters of the Caribbean Sea at this magnificent all-inclusive complex that caters for all ages and every holiday need. Here you will find stylish modern accommodation, mouth-watering cuisine and you can fill your days with activities, adventures or soothing relaxation. For guests craving a peaceful and romantic atmosphere, there are exclusive adults-only zones dotted around the hotel, including a rooftop pool and pool bar, restaurant and a selection of sophisticated suites in the adults-only tower. Whether you’re travelling as a family, in a group, or with a loved one, the holiday experience of a lifetime is waiting for you at the splendid Hyatt Ziva Cancun.

How far is the nearest beach?

Hyatt Ziva Cancun is located next to the beach.

Distance from airport

Cancun International Airport is approximately 24km away from Hyatt Ziva Cancun.

Pools
Restaurant
Bar
Gym
Beach
Golf
Spa
Wifi
Kids Club
For Families
Kids Club
Restaurant
Adults-Only
Click to read more
Accommodation
Resort View King
  • Private furnished balcony
  • King-size bed
  • Queen-size sofa bed
  • Sitting area
  • Bathroom with rainfall shower
  • Luxury bathroom amenities
  • Television
  • Telephone
  • Radio
  • Free Wi-Fi
  • Air conditioning/heating
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Coffee maker
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Alarm clock
  • Iron and ironing board
  • Evening turndown service
  • Rollaway bed available (upon request)

Club Oceanfront Double
  • Club Level benefits
  • Private furnished balcony with sea view
  • 2 queen-size beds
  • Sitting area
  • Bathroom with rainfall shower
  • Luxury bathroom amenities
  • Television
  • Telephone
  • Radio
  • Free Wi-Fi
  • Air conditioning
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Espresso machine
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Alarm clock
  • Iron and ironing board
  • Evening turndown service
  • Rollaway bed available (upon request)

Swim-Up King
  • Direct access to semi-private pool
  • Private furnished balcony
  • King-size bed
  • Queen-size sofa bed
  • Sitting area
  • Bathroom with rainfall shower
  • Luxury bathroom amenities
  • Television
  • Telephone
  • Radio
  • Workspace
  • Free Wi-Fi
  • Air conditioning
  • Complimentary minibar restocked daily with water, beer, soft drinks and snacks
  • Coffee maker
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Alarm clock
  • Iron and ironing board
  • Evening turndown service
  • Rollaway bed available (upon request)

Turquoize Sky Oceanfront Master King (Adults-Only
  • Turquoize benefits
  • Private furnished balcony with hot tub
  • King-size bed
  • Sitting area
  • Bathroom with walk-in rainfall shower
  • Luxury bathroom amenities
  • In-room tablet to reach your butler
  • Television
  • Telephone (complimentary phone calls within Mexico, to the US and Canada)
  • Radio
  • Workspace
  • Free Wi-Fi
  • Air conditioning
  • Complimentary minibar restocked daily with water, beer, soft drinks and snacks
  • Coffee maker
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Alarm clock
  • Iron and ironing board
  • Evening turndown service
  • Rollaway bed available (upon request)

Club Oceanfront Master Suite
  • Club Level benefits
  • Personalised butler service
  • Private furnished balcony with hot tub and sea view
  • King-size bed
  • Sitting area
  • Dining area
  • Bathroom with walk-in rainfall shower and separate bathtub
  • Luxury bathroom amenities
  • Television
  • Telephone (complimentary phone calls within Mexico, to the US and Canada)
  • Radio
  • Workspace
  • Free Wi-Fi
  • Air conditioning
  • Refreshment centre with 4 miniature bottles of liquor, water and upgraded snacks
  • Espresso machine
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Alarm clock
  • Iron and ironing board
  • Evening turndown service
  • Rollaway bed available (upon request)

Facilities

Facilities

  • Swimming pools (including an adults-only rooftop infinity pool)
  • Children’s waterpark
  • Restaurants
  • Bars
  • Fitness centre
  • Spa (local charge)
  • Hot tubs
  • Sauna (local charge)
  • Steam bath (local charge)
  • Kids club
  • Daily and nightly activities
  • Yoga classes
  • Pool games
  • Themed parties
  • Live entertainment
  • Beauty salon (local charge)
  • Concierge
  • Meeting rooms and facilities
  • Wedding and event services

*Please note that charges may apply to some activities and for the use of some facilities.

Turquoize

Turquoize

Hyatt Ziva Cancun offers the exclusive Turquoise adults-only experience, including the following:

  • Adults-only beachfront suites featuring balconies with private hot tubs
  • VIP check-in, check-out and reception area
  • Butler and concierge services
  • Exclusive access to rooftop infinity pool with ocean views and Punta Vista bar

Please note that details, including times and benefits, may be subject to change. You will be provided with full details of the privileges on arrival at the hotel.

Club Level

Club Level

Guests staying in Club Level rooms are entitled to the following benefits:

  • Private check-in and check-out in an exclusive area with concierge services
  • Butler services for Club Ocean Front Master, Club Two-Bedroom Oceanfront and Presidential Suites
  • Minibars restocked daily with water, beer, soft drinks and upgraded snacks
  • Exclusive Club Level lounge featuring premium drinks, appetisers, continental breakfast, table games and Wi-Fi
  • Best views from the suites in the exclusive Club Level
  • Complimentary domestic and international phone calls to USA and Canada via Hyatt Ziva Cancun App for Club Ocean Front Master, Club Two-Bedroom Oceanfront and Presidential Suites

Please note that details, including times and benefits, may be subject to change. You will be provided with full details of the privileges on arrival at the hotel.

All-inclusive

All-inclusive

The Hyatt Ziva Cancun all-inclusive programme includes the following:

  • Dining at a variety of à la carte and buffet restaurants and innovative food carts
  • Unlimited cocktails, spirits, beer, wine and soft drinks served throughout the resort, plus brewmaster, tequila and wine sommeliers to guide tastings
  • 24-hour in-suite dining
  • Unique daily and nightly activities (including themed parties, yoga classes and pool games for all ages)
  • Live entertainment
  • All resort taxes, gratuities and Wi-Fi access included

Details may be subject to change. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

La Bastille

  • French cuisine
  • Serves dinner
  • Adults-only
  • Dress code: Casual-formal

El Mercado

  • International cuisine
  • Serves breakfast, lunch and dinner, buffet style
  • Dress code: Dry casual at breakfast and lunch, casual-formal at dinner

The Moongate

  • Asian cuisine, from dim sum to stir-fry and teppanyaki
  • Serves dinner
  • Dress code: Casual-formal

Tradewinds

  • Casual grill during the day, classic steakhouse at night
  • Dress code: Dry casual during the day, casual-formal at dinner

Lorenzo’s

  • Italian cuisine
  • Serves lunch and dinner
  • Dress code: Dry casual at lunch, casual-formal at dinner

Habaneros

  • Delicious tacos and fresh ceviches
  • Serves lunch
  • Dress code: Dry casual

Chevy’s

  • Classic American diner
  • Serves lunch
  • Dress code: Dry casual

Chef’s Table

  • Six-course tasting menu
  • Serves dinner
  • Reservations required
  • Dress code: Casual-formal

Tres Cervaza’s

  • Sports bar
  • Serves wings and handcrafted beer

Pasteles

  • Serves sweet treats including ice cream, pastries, cotton candy and more

Casa Del Café

  • Serves pastries and snacks

Healthy Juana’s Smoothies

  • Fresh blends of fruits, veggies, milks and seeds

Club Lounge

  • Serves snacks
  • Exclusive to Club members

Food Carts

  • Food carts serving delights such as tacos, burgers, fresh fruit and sweet crepes around the pool and beach areas

24-hour room service and candlelit dinners at the private pier are also available (upon request, local charge).

Offer Details

Up to 15% Off

Up to 15% Off
Up to 15% Off when travelling between 13/01/2026 - 20/12/2026.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
**Blackout Dates Apply


More offers may be available, please search your preferred dates for the latest offers
Hotel Reviews
Google Logo 4.5 Google reviews (7409)
Megan Vallejos
Amazing location on the end to have almost a 360 degree view. The turquoise towers are a must. Private Butler, private hot tub on the balcony with ocean front views! Just wow! Also one of the best massages I have had in my life - Caesar helping get scheduled was amazing and Gabriel the masseuse for the Swedish Massage was 5 stars! Rooftop pool and bar was spacious and not over crowded. Room service came in a timely fashion, always hot and never disappointed. Highly Recommend and will be back!
Everton Negresiolo
★★★★★ Excellent family experience We’ve just returned from a stay at Hyatt Ziva Cancun, and the experience was excellent from start to finish. The location is great, and the beach is a real highlight — beautiful, clean water and very pleasant for swimming. Our kids had a great time, with well-designed facilities and activities that truly work for families. The food deserves special mention. All the restaurants offered very good quality and variety, which is not always the case with all-inclusive resorts. A special thanks to the Executive Chef, Arturo from Argentina, who clearly sets a high culinary standard throughout the hotel. Service was consistently friendly, efficient, and welcoming. Housekeeping and cleanliness across the rooms and common areas were impeccable throughout our stay. This is a hotel that delivers exactly what it promises: comfort, great service, and a consistently excellent experience for both adults and children. We would definitely return and highly recommend it.
Jennifer Morris
This was our first AI experience as a family of 4 (two kids ages 1 and 7) and we truly felt like we were on vacation. Every single employee was so kind and warm and accommodating (shoutouts to Aracely at our daily breakfast table, Cesar who helped book me a spa treatment, and German for the 10/10 spa experience!!) The rooms and property as a whole were extremely clean. The spa far exceeded my expectations and my husband was able to enjoy the sauna, steam room, cold plunge experience as well and loved it. The pools and beaches were pleasant and clean, never chaotic, and the food was good. My oldest daughter really enjoyed the 8pm shows and dessert shop. We don’t typically travel to the same place twice but we intend to come back next winter for a lovely retreat in the sun. Highly recommend!
Victor Bilgen
I'll start by saying I have never stayed at an all inclusive resort before. I tend to travel more locally. But, with an 8 mo th old and a 3.5 yr old, I decided to plan a trip with a bit more control. I am so happy we did, this place was amazing. The staff were all lovely and attentive. The beach access was top notch. There are two beaches here, no sargassum, and great snorkeling right off the beach. The food far exceeding my expectations, Trade Winds (steak house) competed with some of the better steakhouse ive been to, Lorenzo's has an actual pizza oven, and Moongate's teppenyaki was so much fun. Also the chef's table experience was a personal, private, food experience that absolutely blew my mind. There were a ton of pools, including two huge hot tubs. The drinks and bar options were bountiful. Also for the kids, there were tons of games, an arcade, and even a mini water slide park at the kids club. Overall, I was sad to leave and would definitely recommend checking this place out.
Serge Kozhukhar • Real Estate Advisor
We had an amazing family stay at Hyatt Ziva Cancún. From start to finish, everything exceeded our expectations. The service is truly one of the best in the Caribbean—attentive, warm, and genuinely caring, especially when traveling with family. The food was outstanding across the resort. Every meal felt thoughtfully prepared, but the highlight was the French restaurant, which delivered an exceptional dining experience. The flavors, presentation, and service were top-tier. Also worth mentioning: the ceviche was incredible, fresh and perfectly balanced. Beautiful property, great atmosphere, and an overall seamless experience. This is a resort we would absolutely return to and confidently recommend to families looking for both relaxation and excellent hospitality.
More...

BEST PRICE FROM Flight & Hotel
£1999pp
Feb 2026
£2519pp
All Inclusive
Mar 2026
£2129pp
All Inclusive
Apr 2026
£2229pp
All Inclusive
May 2026
£2029pp
All Inclusive
Jun 2026
£2049pp
All Inclusive
Jul 2026
£2109pp
All Inclusive
Aug 2026
£2219pp
All Inclusive
Sep 2026
£1999pp
All Inclusive
Oct 2026
£2149pp
All Inclusive
Nov 2026
£2169pp
All Inclusive
Dec 2026
£2169pp
All Inclusive
Jan 2027
£2499pp
All Inclusive
Feb 2027
£2419pp
All Inclusive
Mar 2027
£2509pp
All Inclusive
Apr 2027
£2539pp
All Inclusive

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