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  Back Home Destinations Caribbean Mexico Hyatt Ziva Cancun   
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Located In: Mexico

Hyatt Ziva Cancun

Google Logo 4.5 Google reviews (7358)
Best Price From £1799pp
Nov 2025
£2189 pp
All Inclusive
Dec 2025
£2069 pp
All Inclusive
Jan 2026
£2529 pp
All Inclusive
Feb 2026
£2319 pp
All Inclusive
Mar 2026
£2289 pp
All Inclusive
Apr 2026
£2189 pp
All Inclusive
May 2026
£2059 pp
All Inclusive
Jun 2026
£1799 pp
All Inclusive
Jul 2026
£2029 pp
All Inclusive
Aug 2026
£2129 pp
All Inclusive
Sep 2026
£2079 pp
All Inclusive
Oct 2026
£1969 pp
All Inclusive
Overview
Accommodation
Facilities
Turquoize
Club Level
All-inclusive
Dining
Hotel Reviews
More...
Overview

Overview

Bring your tropical holiday dreams to life with a breathtaking Mexico escape at the exquisite 5-star Hyatt Ziva Cancun. Let your worries drift away beside pristine white sands and the turquoise waters of the Caribbean Sea at this magnificent all-i...

Bring your tropical holiday dreams to life with a breathtaking Mexico escape at the exquisite 5-star Hyatt Ziva Cancun. Let your worries drift away beside pristine white sands and the turquoise waters of the Caribbean Sea at this magnificent all-inclusive complex that caters for all ages and every holiday need. Here you will find stylish modern accommodation, mouth-watering cuisine and you can fill your days with activities, adventures or soothing relaxation. For guests craving a peaceful and romantic atmosphere, there are exclusive adults-only zones dotted around the hotel, including a rooftop pool and pool bar, restaurant and a selection of sophisticated suites in the adults-only tower. Whether you’re travelling as a family, in a group, or with a loved one, the holiday experience of a lifetime is waiting for you at the splendid Hyatt Ziva Cancun.

How far is the nearest beach?

Hyatt Ziva Cancun is located next to the beach.

Distance from airport

Cancun International Airport is approximately 24km away from Hyatt Ziva Cancun.

Pools
Restaurant
Bar
Gym
Beach
Golf
Spa
Wifi
Kids Club
For Families
Kids Club
Restaurant
Adults-Only
Click to read more
Accommodation
Resort View King
  • Private furnished balcony
  • King-size bed
  • Queen-size sofa bed
  • Sitting area
  • Bathroom with rainfall shower
  • Luxury bathroom amenities
  • Television
  • Telephone
  • Radio
  • Free Wi-Fi
  • Air conditioning/heating
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Coffee maker
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Alarm clock
  • Iron and ironing board
  • Evening turndown service
  • Rollaway bed available (upon request)
Club Oceanfront Double
  • Club Level benefits
  • Private furnished balcony with sea view
  • 2 queen-size beds
  • Sitting area
  • Bathroom with rainfall shower
  • Luxury bathroom amenities
  • Television
  • Telephone
  • Radio
  • Free Wi-Fi
  • Air conditioning
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Espresso machine
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Alarm clock
  • Iron and ironing board
  • Evening turndown service
  • Rollaway bed available (upon request)
Swim-Up King
  • Direct access to semi-private pool
  • Private furnished balcony
  • King-size bed
  • Queen-size sofa bed
  • Sitting area
  • Bathroom with rainfall shower
  • Luxury bathroom amenities
  • Television
  • Telephone
  • Radio
  • Workspace
  • Free Wi-Fi
  • Air conditioning
  • Complimentary minibar restocked daily with water, beer, soft drinks and snacks
  • Coffee maker
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Alarm clock
  • Iron and ironing board
  • Evening turndown service
  • Rollaway bed available (upon request)
Turquoize Sky Oceanfront Master King (Adults-Only
  • Turquoize benefits
  • Private furnished balcony with hot tub
  • King-size bed
  • Sitting area
  • Bathroom with walk-in rainfall shower
  • Luxury bathroom amenities
  • In-room tablet to reach your butler
  • Television
  • Telephone (complimentary phone calls within Mexico, to the US and Canada)
  • Radio
  • Workspace
  • Free Wi-Fi
  • Air conditioning
  • Complimentary minibar restocked daily with water, beer, soft drinks and snacks
  • Coffee maker
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Alarm clock
  • Iron and ironing board
  • Evening turndown service
  • Rollaway bed available (upon request)
Club Oceanfront Master Suite
  • Club Level benefits
  • Personalised butler service
  • Private furnished balcony with hot tub and sea view
  • King-size bed
  • Sitting area
  • Dining area
  • Bathroom with walk-in rainfall shower and separate bathtub
  • Luxury bathroom amenities
  • Television
  • Telephone (complimentary phone calls within Mexico, to the US and Canada)
  • Radio
  • Workspace
  • Free Wi-Fi
  • Air conditioning
  • Refreshment centre with 4 miniature bottles of liquor, water and upgraded snacks
  • Espresso machine
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Alarm clock
  • Iron and ironing board
  • Evening turndown service
  • Rollaway bed available (upon request)
Facilities

Facilities

  • Swimming pools (including an adults-only rooftop infinity pool)
  • Children’s waterpark
  • Restaurants
  • Bars
  • Fitness centre
  • Spa (local charge)
  • Hot tubs
  • Sauna (local charge)
  • Steam bath (local charge)
  • Kids club
  • Daily and nightly activities
  • Yoga classes
  • Pool games
  • Themed parties
  • Live entertainment
  • Beauty salon (local charge)
  • Concierge
  • Meeting rooms and facilities
  • Wedding and event services

*Please note that charges may apply to some activities and for the use of some facilities.

Turquoize

Turquoize

Hyatt Ziva Cancun offers the exclusive Turquoise adults-only experience, including the following:

  • Adults-only beachfront suites featuring balconies with private hot tubs
  • VIP check-in, check-out and reception area
  • Butler and concierge services
  • Exclusive access to rooftop infinity pool with ocean views and Punta Vista bar

Please note that details, including times and benefits, may be subject to change. You will be provided with full details of the privileges on arrival at the hotel.

Club Level

Club Level

Guests staying in Club Level rooms are entitled to the following benefits:

  • Private check-in and check-out in an exclusive area with concierge services
  • Butler services for Club Ocean Front Master, Club Two-Bedroom Oceanfront and Presidential Suites
  • Minibars restocked daily with water, beer, soft drinks and upgraded snacks
  • Exclusive Club Level lounge featuring premium drinks, appetisers, continental breakfast, table games and Wi-Fi
  • Best views from the suites in the exclusive Club Level
  • Complimentary domestic and international phone calls to USA and Canada via Hyatt Ziva Cancun App for Club Ocean Front Master, Club Two-Bedroom Oceanfront and Presidential Suites

Please note that details, including times and benefits, may be subject to change. You will be provided with full details of the privileges on arrival at the hotel.

All-inclusive

All-inclusive

The Hyatt Ziva Cancun all-inclusive programme includes the following:

  • Dining at a variety of à la carte and buffet restaurants and innovative food carts
  • Unlimited cocktails, spirits, beer, wine and soft drinks served throughout the resort, plus brewmaster, tequila and wine sommeliers to guide tastings
  • 24-hour in-suite dining
  • Unique daily and nightly activities (including themed parties, yoga classes and pool games for all ages)
  • Live entertainment
  • All resort taxes, gratuities and Wi-Fi access included

Details may be subject to change. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

La Bastille

  • French cuisine
  • Serves dinner
  • Adults-only
  • Dress code: Casual-formal

El Mercado

  • International cuisine
  • Serves breakfast, lunch and dinner, buffet style
  • Dress code: Dry casual at breakfast and lunch, casual-formal at dinner

The Moongate

  • Asian cuisine, from dim sum to stir-fry and teppanyaki
  • Serves dinner
  • Dress code: Casual-formal

Tradewinds

  • Casual grill during the day, classic steakhouse at night
  • Dress code: Dry casual during the day, casual-formal at dinner

Lorenzo’s

  • Italian cuisine
  • Serves lunch and dinner
  • Dress code: Dry casual at lunch, casual-formal at dinner

Habaneros

  • Delicious tacos and fresh ceviches
  • Serves lunch
  • Dress code: Dry casual

Chevy’s

  • Classic American diner
  • Serves lunch
  • Dress code: Dry casual

Chef’s Table

  • Six-course tasting menu
  • Serves dinner
  • Reservations required
  • Dress code: Casual-formal

Tres Cervaza’s

  • Sports bar
  • Serves wings and handcrafted beer

Pasteles

  • Serves sweet treats including ice cream, pastries, cotton candy and more

Casa Del Café

  • Serves pastries and snacks

Healthy Juana’s Smoothies

  • Fresh blends of fruits, veggies, milks and seeds

Club Lounge

  • Serves snacks
  • Exclusive to Club members

Food Carts

  • Food carts serving delights such as tacos, burgers, fresh fruit and sweet crepes around the pool and beach areas

24-hour room service and candlelit dinners at the private pier are also available (upon request, local charge).

Hotel Reviews
Google Logo 4.5 Google reviews (7358)
Ivan S
An amazing vacation spot! The resort is beautiful with breathtaking ocean views and a perfect location surrounded by clear blue water. The rooms are spotless, spacious, and modern, and the service is outstanding — everyone goes above and beyond to make your stay special. The restaurants offer a great variety of food, and everything tasted fresh and high quality. I paid a bit extra for this trip, but it was absolutely worth it — the comfort, atmosphere, and hospitality made the whole experience unforgettable. Highly recommended for anyone looking for a relaxing and luxurious getaway.
Manpreet Jassal
We just got back from Hyatt Ziva Cancun and it was easily one of the best trips we’ve ever had. Everything about this resort is top-notch, the staff, the service, the food, the atmosphere. From the moment we arrived, we felt completely taken care of. We were celebrating both a birthday and our wedding anniversary, and the team at Hyatt Ziva went above and beyond to make it extra special. A special shoutout to Eduardo at the Club lobby bar, he was so attentive, friendly, and made us feel welcome every time we stopped by. Juliana at the pool (Club side) was also incredible, always checking in to make sure we had everything we needed and going out of her way to take care of us with a smile. The resort itself is stunning, the food was consistently delicious, and the level of service is honestly unmatched. We’ve stayed at a lot of places, but Hyatt Ziva Cancun set a new standard. Without a doubt, a full 5 stars, we can’t wait to come back!
Jessica Tjhin Southworth
This place is heaven for kids. There’s a great area that dolphins swim and live in, tons of restaurants, and activities. Food: not super great. Stick to the food carts/trucks if you can, they come out during the day. They have the best food. When we went, the buffet was much smaller. It was divided between the main buffet and Moongate. Not impressed at the buffet or the hibachi restaurant. Although the omelettes were pretty good as well as the chilaquiles. Room service was prompt and easy to order. My favorite were the shrimp tacos. Food truck and stands often had grill options, burritos and a seasonal truck with Asian food. You can also get a Hyatt Ziva coconut for about $200-$250 pesos. The coffee shop and dessert shop is wonderful to get fruit, coffee and to fuel your sugar cravings. Rooms: clean, basic, and somewhat large. We had an often front so it was nice and quiet as well as next to the seafood restaurant. Just wasn’t a fan of the walk to the main area especially with a younger kid. Service: during peak hours, it was extremely hard to even get my water refilled at restaurants and the buffet. Don’t even think about it during the pool. Location: super great location on the coast with a short walk into town. There’s a large, somewhat gourmet grocery store about a 10 minute walk away where you can get sunscreen, food, souvenirs and even toys, swim wear, and practically anything else you need. Activities: great activities such as pool games, fitness classes like Pilates or yoga, mixology classes and of course the dolphins where you pay a hefty price. The activity itself was $100-150 USD but the photos START at $189 USD. If you stay until everyone has left, they’ll negotiate the price with you to give you the top tier of photos for the bottom tier price. Best bet is to pay someone to take photos for you. There’s also an arcade to spend some time when it rains or cool down. It is pretty small (and you need to pay for a card and load it with money). Kids club also has some special activities like night activities like teepees and movies or lab kids (science activities). Pool and Beach: beach beats out the pool with little to no seaweed and many areas where it’s shallow. Great free options for paddle boarding or kayaking. My kid’s favorite part was room service, dolphin watching, and unlimited desserts. My favorite was the nightly shows especially the special Mexican show they did for Day of the Dead and unlimited decent coffee. Con’s of the place included how crowded it often got, the lack of options at the buffet as well as it not being good, and when we went, it was rainy, the floors were SO slippery! Overall, great place for kids and if your kids are willing to do kids’ club at night, you’ll be able to get away and maybe try a bar or adult dining experience.
Juncel Arpon
This was our first time at an all-inclusive resort, and we brought our toddler along. After months of research (and a nice Chase boost offer), we decided on Hyatt Ziva Cancun. When we arrived, we were warmly greeted by staff and handed cold towels which was a nice touch after traveling. A team member gave us a quick rundown of the property as he walked us to check-in. Side note: he did try to sign us up for a timeshare presentation the next day, offering a free cabana and massage as an incentive. It was a bit lowkey but easy to spot but just a heads up for future guests. Once checked in, we found the hotel to be very clean, beautiful, and full of friendly staff. The pools and beaches are conveniently close to the rooms. They also have activities throughout the day, and have a kids club where you can leave your kiddo (4-12 y/o I think). There are plenty of dining options - some great, some just okay. The buffet was consistently solid and offered different dishes daily. La Bastille was a lovely spot for a more elegant dinner, and Habaneros was perfect for seafood by the water. Our room was cleaned multiple times a day, and the housekeeping team was always cheerful. One small downside: the coffee at the café wasn't great, but it did the job. Also, the resort has captive dolphins, which felt a bit sad to see though they seemed well cared for. Overall, it was a wonderful first all-inclusive experience. We wouldn't be opposed to coming back!
Anuraag Joshi
This place is beautiful - will not comment on how economical or not - but got my worth while staying here. It’s an elaborate resort with self contained activities beaches pools restaurants etc! Lock your self here and you will do fine! 5 start quality - what won this for me - is the staff! Very very sweet & hospitable - each and every one! Come with kids - they won’t come out of the pools or beaches! Don’t miss the corn ribs from Chevys diner! Asian restaurant great also - Italian restaurant great too! The buffet place - the menu can get better - but the stalls great for meat eaters! All in all - great retreat! Javier at front desk, Alexis at the cabanas, Janet at Chevys diner, Neftali at the Italian eatery, Alejandro at the pool side - just some names for shoutouts!
More...

BEST PRICE FROM Flight & Hotel
£1799pp
Nov 2025
£2189pp
All Inclusive
Dec 2025
£2069pp
All Inclusive
Jan 2026
£2529pp
All Inclusive
Feb 2026
£2319pp
All Inclusive
Mar 2026
£2289pp
All Inclusive
Apr 2026
£2189pp
All Inclusive
May 2026
£2059pp
All Inclusive
Jun 2026
£1799pp
All Inclusive
Jul 2026
£2029pp
All Inclusive
Aug 2026
£2129pp
All Inclusive
Sep 2026
£2079pp
All Inclusive
Oct 2026
£1969pp
All Inclusive

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