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Located In: Mexico

Hyatt Ziva Cancun

Google Logo 4.5 Google reviews (7355)
Best Price From £1709pp
Jan 2026
£2009 pp
All Inclusive
Feb 2026
£1939 pp
All Inclusive
Mar 2026
£2129 pp
All Inclusive
Apr 2026
£1809 pp
All Inclusive
May 2026
£1799 pp
All Inclusive
Jun 2026
£1879 pp
All Inclusive
Jul 2026
£1879 pp
All Inclusive
Aug 2026
£1819 pp
All Inclusive
Sep 2026
£1709 pp
All Inclusive
Oct 2026
£1789 pp
All Inclusive
Nov 2026
£1849 pp
All Inclusive
Dec 2026
£1889 pp
All Inclusive
Jan 2027
£2369 pp
All Inclusive
Apr 2027
£2359 pp
All Inclusive
Up to 20% Off
Overview
Accommodation
Facilities
Turquoize
Club Level
All-inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

Bring your tropical holiday dreams to life with a breathtaking Mexico escape at the exquisite 5-star Hyatt Ziva Cancun. Let your worries drift away beside pristine white sands and the turquoise waters of the Caribbean Sea at this magnificent all-i...

Bring your tropical holiday dreams to life with a breathtaking Mexico escape at the exquisite 5-star Hyatt Ziva Cancun. Let your worries drift away beside pristine white sands and the turquoise waters of the Caribbean Sea at this magnificent all-inclusive complex that caters for all ages and every holiday need. Here you will find stylish modern accommodation, mouth-watering cuisine and you can fill your days with activities, adventures or soothing relaxation. For guests craving a peaceful and romantic atmosphere, there are exclusive adults-only zones dotted around the hotel, including a rooftop pool and pool bar, restaurant and a selection of sophisticated suites in the adults-only tower. Whether you’re travelling as a family, in a group, or with a loved one, the holiday experience of a lifetime is waiting for you at the splendid Hyatt Ziva Cancun.

How far is the nearest beach?

Hyatt Ziva Cancun is located next to the beach.

Distance from airport

Cancun International Airport is approximately 24km away from Hyatt Ziva Cancun.

Pools
Restaurant
Bar
Gym
Beach
Golf
Spa
Wifi
Kids Club
For Families
Kids Club
Restaurant
Adults-Only
Click to read more
Accommodation
Resort View King
  • Private furnished balcony
  • King-size bed
  • Queen-size sofa bed
  • Sitting area
  • Bathroom with rainfall shower
  • Luxury bathroom amenities
  • Television
  • Telephone
  • Radio
  • Free Wi-Fi
  • Air conditioning/heating
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Coffee maker
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Alarm clock
  • Iron and ironing board
  • Evening turndown service
  • Rollaway bed available (upon request)

Club Oceanfront Double
  • Club Level benefits
  • Private furnished balcony with sea view
  • 2 queen-size beds
  • Sitting area
  • Bathroom with rainfall shower
  • Luxury bathroom amenities
  • Television
  • Telephone
  • Radio
  • Free Wi-Fi
  • Air conditioning
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Espresso machine
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Alarm clock
  • Iron and ironing board
  • Evening turndown service
  • Rollaway bed available (upon request)

Swim-Up King
  • Direct access to semi-private pool
  • Private furnished balcony
  • King-size bed
  • Queen-size sofa bed
  • Sitting area
  • Bathroom with rainfall shower
  • Luxury bathroom amenities
  • Television
  • Telephone
  • Radio
  • Workspace
  • Free Wi-Fi
  • Air conditioning
  • Complimentary minibar restocked daily with water, beer, soft drinks and snacks
  • Coffee maker
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Alarm clock
  • Iron and ironing board
  • Evening turndown service
  • Rollaway bed available (upon request)

Turquoize Sky Oceanfront Master King (Adults-Only
  • Turquoize benefits
  • Private furnished balcony with hot tub
  • King-size bed
  • Sitting area
  • Bathroom with walk-in rainfall shower
  • Luxury bathroom amenities
  • In-room tablet to reach your butler
  • Television
  • Telephone (complimentary phone calls within Mexico, to the US and Canada)
  • Radio
  • Workspace
  • Free Wi-Fi
  • Air conditioning
  • Complimentary minibar restocked daily with water, beer, soft drinks and snacks
  • Coffee maker
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Alarm clock
  • Iron and ironing board
  • Evening turndown service
  • Rollaway bed available (upon request)

Club Oceanfront Master Suite
  • Club Level benefits
  • Personalised butler service
  • Private furnished balcony with hot tub and sea view
  • King-size bed
  • Sitting area
  • Dining area
  • Bathroom with walk-in rainfall shower and separate bathtub
  • Luxury bathroom amenities
  • Television
  • Telephone (complimentary phone calls within Mexico, to the US and Canada)
  • Radio
  • Workspace
  • Free Wi-Fi
  • Air conditioning
  • Refreshment centre with 4 miniature bottles of liquor, water and upgraded snacks
  • Espresso machine
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Alarm clock
  • Iron and ironing board
  • Evening turndown service
  • Rollaway bed available (upon request)

Facilities

Facilities

  • Swimming pools (including an adults-only rooftop infinity pool)
  • Children’s waterpark
  • Restaurants
  • Bars
  • Fitness centre
  • Spa (local charge)
  • Hot tubs
  • Sauna (local charge)
  • Steam bath (local charge)
  • Kids club
  • Daily and nightly activities
  • Yoga classes
  • Pool games
  • Themed parties
  • Live entertainment
  • Beauty salon (local charge)
  • Concierge
  • Meeting rooms and facilities
  • Wedding and event services

*Please note that charges may apply to some activities and for the use of some facilities.

Turquoize

Turquoize

Hyatt Ziva Cancun offers the exclusive Turquoise adults-only experience, including the following:

  • Adults-only beachfront suites featuring balconies with private hot tubs
  • VIP check-in, check-out and reception area
  • Butler and concierge services
  • Exclusive access to rooftop infinity pool with ocean views and Punta Vista bar

Please note that details, including times and benefits, may be subject to change. You will be provided with full details of the privileges on arrival at the hotel.

Club Level

Club Level

Guests staying in Club Level rooms are entitled to the following benefits:

  • Private check-in and check-out in an exclusive area with concierge services
  • Butler services for Club Ocean Front Master, Club Two-Bedroom Oceanfront and Presidential Suites
  • Minibars restocked daily with water, beer, soft drinks and upgraded snacks
  • Exclusive Club Level lounge featuring premium drinks, appetisers, continental breakfast, table games and Wi-Fi
  • Best views from the suites in the exclusive Club Level
  • Complimentary domestic and international phone calls to USA and Canada via Hyatt Ziva Cancun App for Club Ocean Front Master, Club Two-Bedroom Oceanfront and Presidential Suites

Please note that details, including times and benefits, may be subject to change. You will be provided with full details of the privileges on arrival at the hotel.

All-inclusive

All-inclusive

The Hyatt Ziva Cancun all-inclusive programme includes the following:

  • Dining at a variety of à la carte and buffet restaurants and innovative food carts
  • Unlimited cocktails, spirits, beer, wine and soft drinks served throughout the resort, plus brewmaster, tequila and wine sommeliers to guide tastings
  • 24-hour in-suite dining
  • Unique daily and nightly activities (including themed parties, yoga classes and pool games for all ages)
  • Live entertainment
  • All resort taxes, gratuities and Wi-Fi access included

Details may be subject to change. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

La Bastille

  • French cuisine
  • Serves dinner
  • Adults-only
  • Dress code: Casual-formal

El Mercado

  • International cuisine
  • Serves breakfast, lunch and dinner, buffet style
  • Dress code: Dry casual at breakfast and lunch, casual-formal at dinner

The Moongate

  • Asian cuisine, from dim sum to stir-fry and teppanyaki
  • Serves dinner
  • Dress code: Casual-formal

Tradewinds

  • Casual grill during the day, classic steakhouse at night
  • Dress code: Dry casual during the day, casual-formal at dinner

Lorenzo’s

  • Italian cuisine
  • Serves lunch and dinner
  • Dress code: Dry casual at lunch, casual-formal at dinner

Habaneros

  • Delicious tacos and fresh ceviches
  • Serves lunch
  • Dress code: Dry casual

Chevy’s

  • Classic American diner
  • Serves lunch
  • Dress code: Dry casual

Chef’s Table

  • Six-course tasting menu
  • Serves dinner
  • Reservations required
  • Dress code: Casual-formal

Tres Cervaza’s

  • Sports bar
  • Serves wings and handcrafted beer

Pasteles

  • Serves sweet treats including ice cream, pastries, cotton candy and more

Casa Del Café

  • Serves pastries and snacks

Healthy Juana’s Smoothies

  • Fresh blends of fruits, veggies, milks and seeds

Club Lounge

  • Serves snacks
  • Exclusive to Club members

Food Carts

  • Food carts serving delights such as tacos, burgers, fresh fruit and sweet crepes around the pool and beach areas

24-hour room service and candlelit dinners at the private pier are also available (upon request, local charge).

Offer Details

Up to 20% Off

Up to 20% Off
Up to 20% Off when travelling between 06/04/2026 - 01/04/2027.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
**Blackout Dates Apply
Hotel Reviews
Google Logo 4.5 Google reviews (7355)
Dina Lee
Hello!!! Our reservation name was Chawoo Lee, and we stayed as Family Lee in Turquoize 807 from December 8th to December 12th. We visited again just three months after our trip in September, this time to celebrate our 4th wedding anniversary ❤️. This marked our 4th visit to Cancun Ziva, and it was once again an incredible experience 😃 At check-in, Melqui at the front desk assisted us. He upgraded our room and was exceptionally kind, making us feel truly welcomed from the very beginning. Through him, we met Fernanda and Helena, who provided us with the highest level of service and made sure our stay was completely comfortable. The gift bag, champagne, and wine were absolutely perfect!! Alfredo, who helped us with our luggage, always greeted us whenever we crossed paths and even remembered us, which made us feel so happy and appreciated. Although he was not directly assigned to us, we booked our cabana through Jiwon Lee, the Korean concierge. Jiwon Lee is truly a perfect professional — attentive, kind, and reliable in every way. Our cabana server Juliana was also wonderful. Her service was outstanding! (Next time we visit, we will definitely rent the cabana for three days lol 😄) At Mercado, we were delighted to see Alfredo again. He previously worked at Habanero, but after returning to Mercado, we were able to see him every morning. It was always a pleasure, and he even brought us Korean ramen 😁 Also Alexis and Gabriela ! Thank you At Habanero, Carlos and Justino remembered us, warmly welcomed us, and even gave us a gift. We were incredibly touched 😭 At Punta Vista, Orlando, and Daniel at the bar made our last day especially joyful and memorable. Chris at Lorenzo’s was an absolutely perfect server 👍 At Chevy’s, Ricardo remembered us and helped create such a fun and enjoyable time. During our 4th visit, Tannya, who hosted the nightly shows, was always kind, energetic, and unforgettable 😆 One truly surprising and touching moment happened at Moon Gate. Sergio, a manager, recognized us and asked our server Luis if he could come say hello. It was amazing that he remembered us among so many guests! The host Aylin was also wonderful — her warm smile always brightened our day 😃 At Saasil Bar, Domingo wasuh incredibly kind and took great care of us every night ❤️ (And the bartender Raul as well!!) One small disappointment during this trip was that, since this was our 4th visit, we brought our own pool float and went to have it inflated. We were told that air could only be provided if we purchased a float from the resort, which surprised us — especially since during our 3rd visit, it was not an issue 😢 However, Francisco and Marcelo listened to our concern and immediately helped us, which we truly appreciated. Even though it had only been three months since our last visit, this 4th anniversary trip was the most memorable one yet. Out of our visits in February, May, September, and December, Ziva was the most beautifully decorated this time ❤️ We will definitely be back next year for my birthday!! We are Family Lee. Wishing everyone a Merry Christmas and a Happy New Year 😘 See you again 👋 (Maybe next year on my birthday !! )
Akash Shah
Went with group of 12 including 3 kids under 2. Everyone had a great time. Rooms were large, clean and well stocked. The staff was amazing and friendly going out of their way to make the kids smile. Kid play areas in the lobby and buffet restaurant were a big hit. Plenty of beach and pool chairs for everyone. No annoying wrist bands needed like other all inclusives. Food was also better than many of the all inclusives we have previously stayed at. Highly recommend for families. Can't forget the dolphins and pelicans on site as well.
Rana Aoun
This place is amazing for a family trip with children! The service is excellent, the food and options were great, the cleanliness and the daily activities are endless. The kids activities and kidz club was everything too. This will be our forever hotel. We were staying in the club tower and we had the most amazing butler team. A special shout out to Manolo! Manolo and Cesar accommodated every need and were so friendly and prompt. We loved this place so much that we didn't want to leave until we absolutely had to and packed our things so late and in a hurry because our transportation was about to leave, that we forgot our cash and cards in the safe. Manolo being the outstanding human that he is, found it, arranged transportation to meet us at the airport, and made sure we got it back. We were so grateful and truly touched by such honesty and we are forever thankful to Manolo and his team. We will be going back every year!
Ivan S
An amazing vacation spot! The resort is beautiful with breathtaking ocean views and a perfect location surrounded by clear blue water. The rooms are spotless, spacious, and modern, and the service is outstanding — everyone goes above and beyond to make your stay special. The restaurants offer a great variety of food, and everything tasted fresh and high quality. I paid a bit extra for this trip, but it was absolutely worth it — the comfort, atmosphere, and hospitality made the whole experience unforgettable. Highly recommended for anyone looking for a relaxing and luxurious getaway.
Manpreet Jassal
We just got back from Hyatt Ziva Cancun and it was easily one of the best trips we’ve ever had. Everything about this resort is top-notch, the staff, the service, the food, the atmosphere. From the moment we arrived, we felt completely taken care of. We were celebrating both a birthday and our wedding anniversary, and the team at Hyatt Ziva went above and beyond to make it extra special. A special shoutout to Eduardo at the Club lobby bar, he was so attentive, friendly, and made us feel welcome every time we stopped by. Juliana at the pool (Club side) was also incredible, always checking in to make sure we had everything we needed and going out of her way to take care of us with a smile. The resort itself is stunning, the food was consistently delicious, and the level of service is honestly unmatched. We’ve stayed at a lot of places, but Hyatt Ziva Cancun set a new standard. Without a doubt, a full 5 stars, we can’t wait to come back!
More...

BEST PRICE FROM Flight & Hotel
£1709pp
Jan 2026
£2009pp
All Inclusive
Feb 2026
£1939pp
All Inclusive
Mar 2026
£2129pp
All Inclusive
Apr 2026
£1809pp
All Inclusive
May 2026
£1799pp
All Inclusive
Jun 2026
£1879pp
All Inclusive
Jul 2026
£1879pp
All Inclusive
Aug 2026
£1819pp
All Inclusive
Sep 2026
£1709pp
All Inclusive
Oct 2026
£1789pp
All Inclusive
Nov 2026
£1849pp
All Inclusive
Dec 2026
£1889pp
All Inclusive
Jan 2027
£2369pp
All Inclusive
Apr 2027
£2359pp
All Inclusive

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