Close

SIGN UP TO RECEIVE VIP ACCESS TO OUR TOP DEALS, COMPETITIONS & TRAVEL INSPIRATION

SIGN UP TO RECEIVE VIP ACCESS TO OUR TOP DEALS

For Reservations

For After Sales
Click for Customer Service

Opening Hours




Located In: Mexico

Hyatt Ziva Cancun

Google Logo 4.5 Google reviews (6489)
Best Price From £1789.00pp
May 2024
£2329 pp
All Inclusive
Jun 2024
£1819 pp
All Inclusive
Jul 2024
£2459 pp
All Inclusive
Aug 2024
£1989 pp
All Inclusive
Sep 2024
£1789 pp
All Inclusive
Oct 2024
£1819 pp
All Inclusive
Nov 2024
£1859 pp
All Inclusive
Dec 2024
£1839 pp
All Inclusive
Jan 2025
£2249 pp
All Inclusive
Feb 2025
£2419 pp
All Inclusive
Mar 2025
£2399 pp
All Inclusive
Apr 2025
£2329 pp
All Inclusive
May 2025
£2349 pp
All Inclusive
Jun 2025
£2329 pp
All Inclusive
Jul 2025
£2699 pp
All Inclusive
Sep 2025
£2569 pp
All Inclusive
Oct 2025
£2539 pp
All Inclusive
Overview
Accommodation
Facilities
Turquoize
Club Level
All-inclusive
Dining
Hotel Reviews
More...
Overview

Overview

Bring your tropical holiday dreams to life with a breathtaking Mexico escape at the exquisite 5-star Hyatt Ziva Cancun. Let your worries drift away beside pristine white sands and the turquoise waters of the Caribbean Sea at this magnificent all-i...

Bring your tropical holiday dreams to life with a breathtaking Mexico escape at the exquisite 5-star Hyatt Ziva Cancun. Let your worries drift away beside pristine white sands and the turquoise waters of the Caribbean Sea at this magnificent all-inclusive complex that caters for all ages and every holiday need. Here you will find stylish modern accommodation, mouth-watering cuisine and you can fill your days with activities, adventures or soothing relaxation. For guests craving a peaceful and romantic atmosphere, there are exclusive adults-only zones dotted around the hotel, including a rooftop pool and pool bar, restaurant and a selection of sophisticated suites in the adults-only tower. Whether you’re travelling as a family, in a group, or with a loved one, the holiday experience of a lifetime is waiting for you at the splendid Hyatt Ziva Cancun.

How far is the nearest beach?

Hyatt Ziva Cancun is located next to the beach.

Distance from resort centre

A wide variety of shops, bars, cafés and restaurants can be found within a short stroll of Hyatt Ziva Cancun.

Distance from airport

Cancun International Airport is approximately 24km away from Hyatt Ziva Cancun.

Pools
Restaurant
Bar
Gym
Beach
Golf
Spa
Wifi
Kids Club
For Families
Kids Club
Restaurant
Adults-Only
Click to read more

Accommodation
Resort View King
  • Private furnished balcony
  • King-size bed
  • Queen-size sofa bed
  • Sitting area
  • Bathroom with rainfall shower
  • Luxury bathroom amenities
  • Television
  • Telephone
  • Radio
  • Free Wi-Fi
  • Air conditioning/heating
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Coffee maker
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Alarm clock
  • Iron and ironing board
  • Evening turndown service
  • Rollaway bed available (upon request)

Club Oceanfront Double
  • Club Level benefits
  • Private furnished balcony with sea view
  • 2 queen-size beds
  • Sitting area
  • Bathroom with rainfall shower
  • Luxury bathroom amenities
  • Television
  • Telephone
  • Radio
  • Free Wi-Fi
  • Air conditioning
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Espresso machine
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Alarm clock
  • Iron and ironing board
  • Evening turndown service
  • Rollaway bed available (upon request)

Swim-Up King
  • Direct access to semi-private pool
  • Private furnished balcony
  • King-size bed
  • Queen-size sofa bed
  • Sitting area
  • Bathroom with rainfall shower
  • Luxury bathroom amenities
  • Television
  • Telephone
  • Radio
  • Workspace
  • Free Wi-Fi
  • Air conditioning
  • Complimentary minibar restocked daily with water, beer, soft drinks and snacks
  • Coffee maker
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Alarm clock
  • Iron and ironing board
  • Evening turndown service
  • Rollaway bed available (upon request)

Turquoize Sky Oceanfront Master King (Adults-Only
  • Turquoize benefits
  • Private furnished balcony with hot tub
  • King-size bed
  • Sitting area
  • Bathroom with walk-in rainfall shower
  • Luxury bathroom amenities
  • In-room tablet to reach your butler
  • Television
  • Telephone (complimentary phone calls within Mexico, to the US and Canada)
  • Radio
  • Workspace
  • Free Wi-Fi
  • Air conditioning
  • Complimentary minibar restocked daily with water, beer, soft drinks and snacks
  • Coffee maker
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Alarm clock
  • Iron and ironing board
  • Evening turndown service
  • Rollaway bed available (upon request)

Club Oceanfront Master Suite
  • Club Level benefits
  • Personalised butler service
  • Private furnished balcony with hot tub and sea view
  • King-size bed
  • Sitting area
  • Dining area
  • Bathroom with walk-in rainfall shower and separate bathtub
  • Luxury bathroom amenities
  • Television
  • Telephone (complimentary phone calls within Mexico, to the US and Canada)
  • Radio
  • Workspace
  • Free Wi-Fi
  • Air conditioning
  • Refreshment centre with 4 miniature bottles of liquor, water and upgraded snacks
  • Espresso machine
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Alarm clock
  • Iron and ironing board
  • Evening turndown service
  • Rollaway bed available (upon request)


Facilities

Facilities

  • Swimming pools (including an adults-only rooftop infinity pool)
  • Children’s waterpark
  • Restaurants
  • Bars
  • Fitness centre
  • Spa (local charge)
  • Hot tubs
  • Sauna (local charge)
  • Steam bath (local charge)
  • Kids club
  • Daily and nightly activities
  • Yoga classes
  • Pool games
  • Themed parties
  • Live entertainment
  • Beauty salon (local charge)
  • Concierge
  • Meeting rooms and facilities
  • Wedding and event services

*Please note that charges may apply to some activities and for the use of some facilities.


Turquoize

Turquoize

Hyatt Ziva Cancun offers the exclusive Turquoise adults-only experience, including the following:

  • Adults-only beachfront suites featuring balconies with private hot tubs
  • VIP check-in, check-out and reception area
  • Butler and concierge services
  • Exclusive access to rooftop infinity pool with ocean views and Punta Vista bar

Please note that details, including times and benefits, may be subject to change. You will be provided with full details of the privileges on arrival at the hotel.


Club Level

Club Level

Guests staying in Club Level rooms are entitled to the following benefits:

  • Private check-in and check-out in an exclusive area with concierge services
  • Butler services for Club Ocean Front Master, Club Two-Bedroom Oceanfront and Presidential Suites
  • Minibars restocked daily with water, beer, soft drinks and upgraded snacks
  • Exclusive Club Level lounge featuring premium drinks, appetisers, continental breakfast, table games and Wi-Fi
  • Best views from the suites in the exclusive Club Level
  • Complimentary domestic and international phone calls to USA and Canada via Hyatt Ziva Cancun App for Club Ocean Front Master, Club Two-Bedroom Oceanfront and Presidential Suites

Please note that details, including times and benefits, may be subject to change. You will be provided with full details of the privileges on arrival at the hotel.


All-inclusive

All-inclusive

The Hyatt Ziva Cancun all-inclusive programme includes the following:

  • Dining at a variety of à la carte and buffet restaurants and innovative food carts
  • Unlimited cocktails, spirits, beer, wine and soft drinks served throughout the resort, plus brewmaster, tequila and wine sommeliers to guide tastings
  • 24-hour in-suite dining
  • Unique daily and nightly activities (including themed parties, yoga classes and pool games for all ages)
  • Live entertainment
  • All resort taxes, gratuities and Wi-Fi access included

Details may be subject to change. You will be provided with full details of the all-inclusive programme on arrival at the hotel.


Dining

Dining

La Bastille

  • French cuisine
  • Serves dinner
  • Adults-only
  • Dress code: Casual-formal

El Mercado

  • International cuisine
  • Serves breakfast, lunch and dinner, buffet style
  • Dress code: Dry casual at breakfast and lunch, casual-formal at dinner

The Moongate

  • Asian cuisine, from dim sum to stir-fry and teppanyaki
  • Serves dinner
  • Dress code: Casual-formal

Tradewinds

  • Casual grill during the day, classic steakhouse at night
  • Dress code: Dry casual during the day, casual-formal at dinner

Lorenzo’s

  • Italian cuisine
  • Serves lunch and dinner
  • Dress code: Dry casual at lunch, casual-formal at dinner

Habaneros

  • Delicious tacos and fresh ceviches
  • Serves lunch
  • Dress code: Dry casual

Chevy’s

  • Classic American diner
  • Serves lunch
  • Dress code: Dry casual

Chef’s Table

  • Six-course tasting menu
  • Serves dinner
  • Reservations required
  • Dress code: Casual-formal

Tres Cervaza’s

  • Sports bar
  • Serves wings and handcrafted beer

Pasteles

  • Serves sweet treats including ice cream, pastries, cotton candy and more

Casa Del Café

  • Serves pastries and snacks

Healthy Juana’s Smoothies

  • Fresh blends of fruits, veggies, milks and seeds

Club Lounge

  • Serves snacks
  • Exclusive to Club members

Food Carts

  • Food carts serving delights such as tacos, burgers, fresh fruit and sweet crepes around the pool and beach areas

24-hour room service and candlelit dinners at the private pier are also available (upon request, local charge).


Hotel Reviews
Google Logo 4.5 Google reviews (6489)
Janet Chonka
We just stayed at the Hyatt Ziva last week. This was our first time in Mexico and we are so happy we chose the Hyatt Ziva Cancun. Our stay was amazing. The staff was wonderful. The food options were numerous and delicious. The entire experience was phenomenal. Speaking of phenomenal, our butlers, Natalia and Marie were exceptional. They made our stay fabulous. We were never pampered as much as we were with Natalia and Marie. They assisted us with everything. Housekeeping and turn down service was exceptional, as well. We would highly recommend the Hyatt Ziva to our friends and family. I’ve already been raving about our experience. Best vacation, hands down. We can’t stop praising everyone and everything we experienced. We look forward to returning in the near future.

Emily Ciszewski
Was asked if we prefer 2 beds or king.. got the opposite of what was requested. Bed sheets were dirty/ stained. Towels looked like they had better days. Bed and room was damp and stinky. Wait for restaurants was about 2h at 7pm.steak was disgusting- mashed potatoes from a bag, got up and left. Nothing good about this stay. Would not recommend to anyone!

Eugene Kim
Chef's Table Private Dining provided an exceptional experience for my birthday celebration! The privacy was fantastic, allowing us to enjoy our meal without distractions. The food was outstanding, with every dish expertly crafted. A special shoutout to Chef Ricardo and Server Ricardo for making my birthday truly memorable with their attentive service and delicious creations. Highly recommend for any special occasion!

Marie Kalliney
I went in late April 2024. It was after spring break so the hotel wasn’t at full capacity. That said, we didn’t wait in any lines, food was above par and drinks were easy and quick to get. The staff to guest ratio is high and it felt luxurious. I was very delighted with the entire experience. The grounds are also kept immaculate.

Steve DeVries
One large issue was that we booked a king size. Then we called 1 week prior to ensure we had a king size (because of past experiences) .....and they still put us in a two small bed room! Not at all happy about that to be honest. Over $800/night tgey should do better at this important detail.


More...
BEST PRICE FROM Flight & Hotel
£1789pp
May 2024
£2329pp
All Inclusive
Jun 2024
£1819pp
All Inclusive
Jul 2024
£2459pp
All Inclusive
Aug 2024
£1989pp
All Inclusive
Sep 2024
£1789pp
All Inclusive
Oct 2024
£1819pp
All Inclusive
Nov 2024
£1859pp
All Inclusive
Dec 2024
£1839pp
All Inclusive
Jan 2025
£2249pp
All Inclusive
Feb 2025
£2419pp
All Inclusive
Mar 2025
£2399pp
All Inclusive
Apr 2025
£2329pp
All Inclusive
May 2025
£2349pp
All Inclusive
Jun 2025
£2329pp
All Inclusive
Jul 2025
£2699pp
All Inclusive
Sep 2025
£2569pp
All Inclusive
Oct 2025
£2539pp
All Inclusive

PLEASE WAIT...

Oops something went wrong...
SIMILAR HOTELS

Here are some similar hotels that might interest you...

Request a Quote