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    Back   Home     Destinations     Caribbean     Mexico     The Pyramid Cancun
Located In: Mexico

The Pyramid Cancun

Google Logo 3.9 Google reviews (6655)
Best Price From £949pp
Aug 2025
£979 pp
All Inclusive
Sep 2025
£949 pp
All Inclusive
Oct 2025
£1069 pp
All Inclusive
Nov 2025
£1049 pp
All Inclusive
Dec 2025
£1039 pp
All Inclusive
Jan 2026
£1129 pp
All Inclusive
Feb 2026
£1239 pp
All Inclusive
Mar 2026
£1319 pp
All Inclusive
Apr 2026
£1219 pp
All Inclusive
May 2026
£1239 pp
All Inclusive
Jun 2026
£1289 pp
All Inclusive
Jul 2026
£1399 pp
All Inclusive
Aug 2026
£1589 pp
All Inclusive
Oct 2026
£1509 pp
All Inclusive
Dec 2026
£1479 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Dining
Hotel Reviews
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Overview

Overview

Be swept away by the stunning tropical beauty, colourful scenery and laid-back atmosphere of Mexico with a stay at The Pyramid Cancun. Sitting in a sensational location beside powdery white sands and the pristine waters of the Caribbean Sea, this ...

Be swept away by the stunning tropical beauty, colourful scenery and laid-back atmosphere of Mexico with a stay at The Pyramid Cancun. Sitting in a sensational location beside powdery white sands and the pristine waters of the Caribbean Sea, this magnificent all-inclusive sanctuary is the perfect choice for an unforgettable romantic escape. Chic rooms and divine dining options can also be expected, helping to ensure that every comfort you could possibly wish for is close at hand during a fabulous holiday in the vibrant resort of Cancun.

How far is the nearest beach?

The Pyramid Cancun is located next to the beach.

Distance from resort centre

The hotel is close to a range of shops, bars and restaurants.

Distance from the airport

Cancun International Airport is approximately 16km away from The Pyramid Cancun.

Pools
Restaurant
Bar
Gym
Beach
Golf
Parking
Spa
Adults-Only
For Families
Click to read more
Accommodation
Pyramid Standard
  • King-size bed or 2 double beds
  • Bathroom with amenities
  • Television
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks and snacks)
  • Bathrobes and slippers (upon request)
  • Hairdryer
  • Iron and ironing board
  • Safe
Pyramid Junior Suite
  • Plunge pool (subject to availability)
  • King-size bed or 2 double beds
  • Bathroom with amenities
  • Television
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks and snacks)
  • Bathrobes and slippers (upon request)
  • Hairdryer
  • Iron and ironing board
  • Safe
Pyramid Master Suite
  • Jacuzzi or plunge pool (subject to availability)
  • King-size bed or 2 double beds
  • Bathroom with amenities
  • Television
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks and snacks)
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • Safe
Sian Ka’an Standard (Adults-Only)
  • Sian Ka’an benefits (including special discounts in the spa and restaurants, and access to exclusive zones and beach clubs)
  • King-size bed or 2 double beds
  • Bathroom with amenities
  • Television
  • Chromecast
  • Tablet
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks and snacks)
  • Espresso coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • Safe
  • Turndown service
Sian Ka’an Master Suite (Adults-Only)
  • Sian Ka’an benefits (including special discounts in the spa and restaurants, and access to exclusive zones and beach clubs)
  • Jacuzzi (subject to availability)
  • King-size bed or 2 double beds
  • Bathroom with amenities
  • Television
  • Chromecast
  • Tablet
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks and snacks)
  • Espresso coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • Safe
  • Turndown service
Facilities

Facilities

  • Swimming pools
  • Restaurants
  • Bars
  • Beach clubs
  • Gym
  • Spa
  • Adults-only zones (including restaurants, bars, beach clubs and relaxation areas)
  • Tennis and multi-purpose court
  • Beach and pool volleyball
  • Beach soccer
  • Tightrope
  • Archery
  • Yoga
  • Pilates
  • Zumba
  • Aqua aerobics
  • Pool contests
  • Mega Jenga
  • DJ sessions
  • Evening entertainment (including live bands, themed parties and entertainment at the Atrium and Oasis Arena)
  • Adults-only entertainment
  • Parking
  • 24-hour reception
  • Currency exchange
  • Laundry service (local charge)
  • Babysitting service (local charge)
  • Meeting rooms and facilities
  • Wedding and honeymoon services

*Please note that charges may apply to some activities and for the use of some facilities.

All-Inclusive

All-Inclusive

The Pyramid Cancun is an all-inclusive luxury resort with adult-only exclusive areas. There is great diversity of all-inclusive culinary options: gourmet restaurants, Mexican, Italian, Japanese, international, seafood, sushi, and snacks.

The programme generally consists of breakfast, lunch and dinner, served in a variety of restaurants. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Careyes

  • Gourmet cuisine
  • Serves dinner
  • Reservations required

The White Box

  • Mediterranean gastrobar
  • Serves lunch and dinner

Sakura

  • Japanese-Peruvian fusion
  • Serves dinner
  • Reservations required
  • Adults-only

Cocoa

  • Restaurant and beach club
  • Serves breakfast and lunch, à la carte
  • Seafood and grill
  • Adults-only

Bites

  • Located in Market Place Food Hall
  • American cuisine
  • Serves lunch

Maki Taco

  • Located in Market Place Food Hall
  • Mexican-Japanese fusion cuisine
  • Serves lunch and dinner

Le Buffet

  • Located in Market Place Food Hall
  • Serves breakfast, lunch and dinner, buffet style

Bites Tatish

  • American cuisine
  • Serves lunch and snacks

Maria Bonita

  • Mexican cuisine
  • Serves dinner

Dos Lunas

  • Italian cuisine
  • Serves dinner
  • Reservations required

Bahia

  • Steakhouse
  • Serves dinner
  • Reservations required

Hacienda Sarape

  • Mexican cuisine
  • Serves lunch and dinner

Akeru

  • Mexican-Asian fusion cuisine
  • Serves dinner

Tun Kul

  • Food hall buffet
  • Serves breakfast, lunch and dinner

Il Forno Dos Lunas

  • Italian trattoria
  • Serves lunch

La Placita

  • Serves fast food at lunch and dinner (including burgers, chicken, tacos, tortas and pizza)

Hippie Chic

  • Snacks station by the sea
  • Serves ceviche, pizza, burgers and ice cream at lunchtime

La Trattoria

  • Italian trattoria
  • Serves lunch and dinner

Tatish

  • Serves breakfast, lunch and dinner, buffet style

Benazuza

  • Molecular cuisine
  • Serves dinner
  • Reservations required
  • Adults-only
  • Included for Sian Ka’an guests (local charge for Pyramid guests)

The Black Sens

  • Dark experience
  • Serves dinner
  • Reservations required
  • Adults-only
  • Included for Sian Ka’an guests (local charge for Pyramid guests)

Le Petit Chef

  • Culinary demonstration on your table
  • Serves dinner
  • Reservations required
  • (Local charge)

Miramar

  • Restaurant and beach club
  • Seafood and grill specialties
  • Serves lunch
  • (Local charge)

Sian Ka’an Beach Club & Spa

  • Serves wraps and snacks
  • Adults-only
  • Exclusively for Sian Ka’an guests

The Pyramid Beach Club

  • Serves wraps and snacks

24-hour room service is available (local charge, included for Sian Ka’an guests).

Hotel Reviews
Google Logo 3.9 Google reviews (6655)
Talia David
Worst Experience Ever!!!!!!!!!!!!!!! July 2025 Worst experience ever. First of all we booked this hotel with transportation to pick up my family from the airport to the hotel, but nobody showed up for about more than 1 hour and I had to take a taxi to the hotel and to pay out of my pocket which was an inconvenience and not a great start to my vacation. Once we did the check-in in the hotel, the receptionist gave us the bracelet without explaining anything such as where to go for pools, beach, eligible restaurants, and shows which leads us to ask other guests to know where to go within the hotel. The safe in all the rooms are not a digital and to close it you need to rent a lock from the hotel with extra charge of the 10 USD per day which was a hidden charge that was unexpected since other resorts offer the safe with the room with no extra charge. Also, the quality and variety of food were horrible. If you think to go to the washroom in the main floor I advise you don’t go there. There is a very bad smell in all the public washrooms for both the male and female washrooms .The air conditioning is not working well in my room. Moreover, there are lots of areas that have no air conditioning and sometimes you have to walk from one place to another walking through these unconditioned areas. Also, I felt harassed by the entire staff requesting excessive tips and if you did not tip they look at you in a horrible manner. Overall, this was not a great experience given the fact I went to Mexico before and I had the best experience there as well. The hotel needs to hire people that respect and dignify all their guests.
Carolyn Schnare
We had a wonderful experience at the pyramid! There are a few things that could stand attention that would’ve earned five stars from me. Pros: I loved that there were so many options for dining to choose from and restaurant staff was wonderful. The pool was fantastic. My room was fantastic. I liked that there were casual eating options near the pool. Could be better: The resort has two names - Pyramid and Grand Oasis - which is very confusing both when trying to plan the trip and even when there some people could use some restaurants and others could not depending on which part of the resort you stayed in. Some of the restaurants really need an upgrade as they feel dated in comparison with some of the others that are very fancy. This is the only resort I’ve stayed in that does not have servers walking around the pool taking drink orders. It was a minor inconvenience, but something I really like at other resorts. Cons The check-in process was horrible. The check-in desk area is very old and dated and the staff could care less about me. It made a terrible first impression and I immediately wondered if I picked the wrong resort. While we were able to use the facilities until our room was ready, they non-English speaking staff could not tell me where to go or help me at all figure out what to do first. My room key didn’t work and I had to go back three times. The beach is terrible. It was eroded and uncapped. The furniture was broken and in terrible shape. While there was an unavoidable seaweed problem when I walked either direction, the other resorts looked fine and this resort didn’t try at all. There was an obnoxious group of teens at “Orange Week” and while they stayed largely confined to one side of the resort that compromised our ability and desire to take advantage of all things at that resort. I hope never to travel anywhere when that group is holding the weeklong party and suggest anyone traveling in late June to check the website to make sure “Orange Week” is not at their hotel.
Mercy Cot
I loved the Pyramid, the attention from staff, the comfortable atmosphere. It was a great family vacation. Everyone is extremely nice. The only thing, I wish there were more activities in the water. But it's a great place for vacation.
Jp Pj
Great Food and entertainment.5 star Customer service in the Bar and restaurant 5star. 1.Receptionist was not knowledgeable how to help the customers to book the Reservation on the dining restaurant. He was not willing to help us. It is very easy for him to tell us just go the concierge and book your reservation.. He doesn’t want to help us. That resulted for us not to book our schedule dining restaurant. 2.Receptionist gave us three black bands the other two is not working.. Which gave us problems on our first day.. Not knowledgeable on his job.
Sandra Rodriguez
Don’t waste your money. In this place service is practically unexistent. Food is totally sous par and so are drinks. If you booked through a third party (booking, expedia, kayak…), they won’t take responsibility for that reservation or whatever happens. Rooms are small, beds are tiny. Hubs and I had to sleep in separate beds because it was too uncomfortable trying to sleep together in that small bed. They don’t have hair beauty salon. The only thing they have in the salon is nails. Spa treatments are very limited. Tours are awfully expensive, and even so, the guides are so poorly paid that they beg you for tip and get mad at you if you’re low in cash for that tip. I won’t say embrace for impact, I’d rather say don’t go there. The shows in the lobby were too loud and lousy. You couldn’t enjoy because it was poor quality, but you couldn’t rest in your room either because show was way too loud. Finally, Leaving was as terrible as all the other experiences of the stay. Despite being so expensive, They don’t offer transportation to the airport, unless you’re a “member”. Whatever that means. Nevermore.
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BEST PRICE FROM Flight & Hotel
£949pp
Aug 2025
£979pp
All Inclusive
Sep 2025
£949pp
All Inclusive
Oct 2025
£1069pp
All Inclusive
Nov 2025
£1049pp
All Inclusive
Dec 2025
£1039pp
All Inclusive
Jan 2026
£1129pp
All Inclusive
Feb 2026
£1239pp
All Inclusive
Mar 2026
£1319pp
All Inclusive
Apr 2026
£1219pp
All Inclusive
May 2026
£1239pp
All Inclusive
Jun 2026
£1289pp
All Inclusive
Jul 2026
£1399pp
All Inclusive
Aug 2026
£1589pp
All Inclusive
Oct 2026
£1509pp
All Inclusive
Dec 2026
£1479pp
All Inclusive

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