Hyatt Regency Grand Cypress

Belma Ramic

hands down my favorite property in the US. my parents and i first stayed here when we went to disney world when i was 6, and 20 years later im still coming back as an adult. the property feels so thoughtfully designed and it truly has a resort feel. the cave pools surrounded by greenery with the restaurant nesting on top is just chefs kiss. not to mention Lake Windsong and its little beach right behind the pools. the included activities are endless - bike riding, rock climbing, ping pong, canoeing/paddle boating on the lake, mini golf, basketball and pickleball courts, tetherball, an arcade, fire pits, so much!! the staff is always friendly and the poolside food and drinks are great. there’s also a fitness center in the pool caves. the only thing i’m sad about is the removal of the pool bridge and the big slide. i’m not sure if the bridge was removed temporarily or permanently. oh and the parrots in the lobby!! Lakehouse restaurant is gorgeous too and the food there is good. they have complimentary shuttles to universal and disney parks! i seriously love this place and can’t wait to keep coming back

Ruben K.

This Hyatt offered a pleasant stay overall. The resort facilities were excellent, well-maintained grounds, comfortable rooms, and everything you’d expect from a quality property. Location-wise, it’s perfectly positioned for exploring Orlando without being in the middle of the theme park chaos, which I appreciated. Staff were generally friendly and helpful throughout our visit. However, breakfast service was notably disappointing. Most of the breakfast personnel seemed disengaged and indifferent to guests’ needs. The exception was a gentleman from Morocco who was brilliant, attentive, warm, and made the morning experience much better. Housekeeping was another weak point. Despite multiple days at the resort, they never replenished our coffee supplies or face cloths, which became frustrating given the room rate. It’s basic service that should be standard. The resort itself delivers on amenities and atmosphere, but these service inconsistencies prevent it from being exceptional. With better attention to these details, it would easily be a top-tier experience.

The Lion Company

Stay for the amenities, not the rooms. The Hyatt Grand Cypress makes a strong first impression — the entrance is stunning, the property feels grand, and the amenities are impressive. However, once we settled into our room, it was clear the resort could use a little extra care (think: power washing awnings and sidewalks, tidying the lake beach, no water in the stream running through the grounds ).I’m thinking it’s probably because it’s such a large property that being able to keep everything up to par is a struggle for owners. As for the rooms: Every room is the same until you upgrade to a suite. Some of the issues in our first room…bed and pillows were uncomfortable, walls were scuffed, balcony glass was dirty, and our tub drain was broken. Thankfully, because we are Explorist members with Hyatt, we received an upgraded suite and it made such a difference — much better bed and a thoughtful birthday surprise for our son with balloons, snacks, and s’mores kits. That was a beautiful touch and turned our experience around. The pool area is the highlight — waterfalls, hot tubs, paddle boats, bikes, canoes, and a great pool restaurant with fair prices.The vibe is relaxing and family-friendly. The pool area is the reason we would come back. This Hyatt shines in amenities but could elevate the experience with better room upkeep and more consistent service for loyal guests.

David Townsend

An Oasis of Quiet Luxury in Orlando I was simply amazed by the quiet, subtle luxury of the Hyatt Regency Grand Cypress. The property is absolutely beautiful — from the stunning grounds to the impressive design of the golf courses. It feels peaceful and private, like a hidden retreat right in the heart of Orlando. The rooms are comfortable and well kept, especially considering the hotel’s 1984 construction, and there are plenty of great restaurant options right on-site. You can even spend some time with Merlot, the friendly resident parrot, who’s always a delight to see! A huge thank-you to our bellman, Ernest, who truly went above and beyond during our stay. He kindly drove us from the property to the main gates so we could explore nearby restaurants and shops. His professionalism and kindness really stood out. Overall, this was a fantastic week-long stay. The Hyatt Regency Grand Cypress is a gem — beautiful, peaceful, and unforgettable.

Michelle T

Very pleased with our stay. Customer service around the entire resort was awesome. Debby in room service to bell cart staff. Felt very appreciated when it feels at times it is hard to find these days. Tipped in cash to support their ongoing services and well worth it. Food poolside was good and felt like you were on a tropical island. Yes a few things in our room and hotel were run down or broken but staff would offer to address them as soon as they could and were very prompt. I hope we are lucky enough to stay here again in the future.