Holiday Inn Club Vacations at Orange Lake Resort

Sashana Bernard

I have always loved visiting the Holiday Inn Vacation Resort with my family. The resort offers activities for the whole family, so if you do not plan to go to theme parks, you can do activities on-site with your family. The rooms are spacious and comfortable. I gave the rooms a 4-star because I was not given the requested room. The bathrooms were also not cleaned. However, the staff was very helpful and moved us to a better room. Overall, I love this resort and will continue to go three to four times a year.

Matthew Melton

My family and I stayed there a few years ago and we had a great condo. The accommodations were great the size of the condo and the rooms were outstanding. We had a great view of the golf course. The view from the condo at night was spectacular even seeing the fireworks from the magic kingdom and Epcot. The only issue I have is that the condo needs to lose the stucco and have a fresh new coat of paint. Overall great place to stay.

Sonya Waldherr

Absolutely worst hotel/resort experience and I have travelled to many places. I never leave bad reviews but it was one thing after another and I’m so disappointed. At check in were convinced to take a 90min “tour” of the resort and we would receive activity credits. The communication regarding this tour was inaccurate including the length of the tour and that we had to travel to another place to have the tour. We didn’t have a car so had to rely on the resort shuttle which took us over 30min to get there and we had to transfer to a second shuttle!! We left our kids at the room thinking we would only be 90min since that’s what they told us but in reality it was going to take much much longer. We had to leave early and because we could not stay for it, we did not receive any credits and were almost charged $50 for this. It was a time share sales scam disguised as a tour. When I complained to staff they made me feel like I was at fault and took zero accountability. No apology, nothing. They were extremely rude and actually said “what are you looking for from me aside from just venting”. Claimed everything was on the form I signed which it was not. Needless to say I was so angry at the 1.5hrs wasted of my family’s vacation for absolutely nothing. The room was also terrible. We had to switch rooms as soon as we checked in as the toilet wasn’t working, picked up the phone to call front desk but wait, the phone wasn’t working either. Moved to a new room where the toilet seat was falling off, the towel rack came off the wall, and the coffee pot leaked everywhere. I understand wear and tear with hotels but how can this stuff not be catched by cleaning staff and supervisors. Also we spent $20 for refillable cups but the soda machine never worked at our resort. At least the food was decent and wait staff friendly. Kids liked the pool. I hated that we had one set of towel that we had to wash ourselves on shared laundry facility. Wish I knew that before and would have brought by own towels. Was sort of close to Disney which is why I chose this place.

Steven Foust

Overall we had a great stay for a quick weekend trip. We went to three different pools which were great. The pool with the lazy river was great but was real shallow. You need to pay for a pass to be able to use the tubes which you want for the lazy river. The pool itself was nice and has a nice shallow area for the toddlers and kids. The main pool at the Waters Edge was great. Good food and drinks are right there. They also have a retractable screen to play movies by the pool. The hot tubs were at 104 degrees which was perfect. Plenty of options for food and drinks. All pools except one close at 10pm. We stayed in a 2 bedroom villa which was plenty of space. The room has a washer and dryer which came in handy to dry the swim suits. If you’re staying for a week, the fully equipped kitchen will be great if you don’t want to eat out everyday. The beds were firm but comfortable for us as we like them firm. Plenty of pillows as well. We did have a couple gripes. If you’re checking in anytime between 4-7 be prepared to wait. We waited 40 minutes in line before we even got to the counter. There’s no dedicated member check in even just for platinum members. After you check in you still have to see someone else to get your keys and bracelets to use the amenities. But also this is a way to get them to book a tour to sign up for a timeshare style membership. It was over an hour process to check in which is honestly ridiculous. They charge $75 if you don’t show up for the tour. We said screw it we’ll do the tour to get a free week of stay in the off season. But the issue was it was down pouring and we were sent to the wrong building for the tour. We didn’t want to waste more time getting soaked. So they refunded the $75 which was generous.

Audra Fournell

Great place for families! Kids loved the pools and lazy river! The bungalow was great! We had a full house with 8 of us and we had plenty of room! Great location and you can take back roads to Disney etc. The gym was decent too! Also book a pool cabana!! Nice to have a spot out of the sun & there's a TV & fridge too!