Holiday Inn Club Vacations at Orange Lake Resort

Jesse Gadarowski

We recently stayed there for our second time, and the staff are always very welcoming. The main point of this review however is that on this last trip, upon returning to our home in Massachusetts, I realized that I had left $1,000 in the safe in the room. I immediately called security and spoke with a gentlemen Robin, who I explained the situation to. He was friendly, professional, and immediately took action, dispatching two security officers to the room to check. The level of professionalism and integrity by the officers, Robin, and all involved was absolutely amazing. He called me back and told me that they did find the money and initiated the steps to return it. This kind of honesty and professionalism is so great to see and I cannot express how thankful I am that these fine people do their job at such a high level. All guests at this resort can sleep and relax knowing that they are vacationing in a place with such consummate professionals responsible for their safety. Thank you to Robin and all officers and staff involved!

Eddie Rey

As a "member" we should have been placed in a better-quality room. The door didn't close properly, and the shower didn't work. The window didn't look outside but into the atrium, so we couldn't tell what the weather was like, if if was day or night. While the door and shower were fixed, as "members" we shouldn't have had to experience it to begin with. Then on our second night we went to the Breeze restaurant, waited 20 minutes for the hostess to be told the restaurant was out of food. What? It wasn't all bad. The grounds are well kept and very beautiful. The golf courses are spectacular and reasonably priced. Their version of TopGolf was lots of fun. Pasian's Pizza is BOMB and special shout out to Scott working the bar there. He was amazing, personable, and friendly. Also, he was the only server in the entire resort to point out the mandatory 18% gratuity added to the check. None of the other restaurants we visited made any mention of it, luckily, we noticed it right away but I'm sure there were plenty of other guest over tipping. Overall, we were not impressed by this "flagship" resort.

Ruth Andrade

Love this Resort!!! We have been here a few time with the whole family and it’s perfect. I’m a very picky person with my hotels and resorts but this place has it all for everyone. Bring your own Downey and detergent. On our relaxing days we always get a cabana in River island and it’s always a hit. You have amazing food right outside the resort, the restaurants in the resort are slow and subpar at best. The staff is very helpful but the kitchens are verrryyyyyy slow. Save yourself the time and go pick something up instead. The only bad experience I had was with the internet. It was so slow I couldn’t even open the sign in page. My husband is IT and said the access points are bad or something is happening with the internet. I couldn’t do any work there, found a Starbucks that had good internet down the street.

Breanne Mueller

We love staying here. The pools are great, restaurants are great. Rooms are comfortable. Pleanty for kids to do. You don't have to leave the resort but if you do, you are close to many attractions. Kids meals are $9, but save the receipt and bring it to the arcade and get free $10 for games. Cons. They try to get you to attend time share stuff. Coffee on-site isn't great. You need a vehicle to get around this resort.

Lynn Smith

We've been an owner here since 2002 and every year we can't wait to get back there. We are always sad to leave. The bartenders at breezes are awesome. They are so friendly and you can tell they are a family. It's always a good time and they make you laugh. Carlos, Christian, and the others from activites are great too. Great job on the haunted house again!