Overview
Enjoy the superstar treatment on your Caribbean holiday with a stay at the legendary Hard Rock Hotel Cancun. From the funky decor to the activities and facilities throughout resort, everything here has been designed with rock-lovers in mind. Of co...
Enjoy the superstar treatment on your Caribbean holiday with a stay at the legendary Hard Rock Hotel Cancun. From the funky decor to the activities and facilities throughout resort, everything here has been designed with rock-lovers in mind. Of course, there’s live music entertainment to get your feet tapping and head moshing throughout your Mexican beach break. But, if you just want to relax and soak in some rays, there’s plenty of peaceful spots to recharge your batteries.
How far is the nearest beach?
Hard Rock Hotel Cancun is located directly on the beach.
Distance from resort centre
This resort is located in the centre of Cancun’s hotel zone, with the city centre approximately 19km away.
Distance from airport
Cancun International Airport is approximately 17km away from Hard Rock Hotel Cancun.
![Pools]( "Swimming Pool & Children’s Pool")
Pools
![Restaurant]( "6 Restaurants")
Restaurant
![Bar]( "Numerous Bars")
Bar
![Gym]( "The Rock Body Fitness Centre")
Gym
![Beach]( "Beachfront Location")
Beach
![Golf]( "World Class Golf Courses Nearby")
Golf
![Parking]( "Free Parking Available")
Parking
![Spa]( "The Rock Spa")
Spa
![Wifi]( "Free Wi-Fi")
Wifi
![Kids Club]( "The Little Big Club")
Kids Club
![For Families]( "Family Friendly")
For Families
All-Inclusive
The all-inclusive package at Hard Rock Resort Cancun includes the following:
- Casual and a la carte dining at 6 world-class restaurants
- Snacks throughout the day
- Unlimited alcoholic and non-alcoholic drinks including a selection of cocktails
- Top-shelf in-room liquor dispenser
- 24-hour room service
- Access to the fitness centre
- Access to the Music Lab
- Daily activities including yoga, Spanish classes and beach volleyball
- Evening entertainment including live shows
- Pool and beachside service
- Free Wi-Fi
Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Kids ages 4 -12 stay for a $20 fee per kid per night. It applies for 1 or more kids per room with at least 1 adult paid.
Kids ages 4 -12 stay for a $20 fee per kid per night. It applies for 1 or more kids per room with at least 1 adult paid.
**Blackout Dates Apply
Up to 10% off
Up to 10% off. All savings are already applied to the prices shown when travelling between 1st June 2024 - 20th December 2024 Minimum 7 nights apply. **Blackout Dates Apply
Up to 25% off
Up to 25% off. All savings are already applied to the prices shown when travelling between 21st December 2024 - 20th December 2025 **Blackout Dates Apply
More offers may be available, please search your preferred dates for the latest offers
4.7
Google reviews (23414)
Jodi Albin
Diana, Eliseo, Sam, Kevin, Paulina, Rebe, Omar and Ailyn. The service was awesome and the energy of the staff is fabulous. This was our second time here and the food did not disappoint. Our teenage boys LOVED the dinners which is a huge accomplishment! The wood fire pizza and lunch hamburgers were super tasty too! Our only suggestion is to have the rooms updated. We also had limited hot water when needing to shower for dinner after a day at the pool. Drinks, entertainment and the view was amazing!
Dan Thomas
Our experience was AMAZING!!! Fernando and Carlos were both attentive to all of our needs. Always smiling and cheerful. Always there to provide exceptional service and to offer helpful & welcome suggestions. Yuri, the manager is top notch as well. Hard Rock, please recognize that these employees are the ambassadors of your “brand.” I hope they are considered for any promotions that may be available to them. They are all exceptional assets to your company!!!
Alexis Jimenez
My recent stay at this hotel was a mixed experience. On the positive side, the service was excellent when a good tip was provided. However, there were several drawbacks that overshadowed the positive aspects.
The restaurants had extremely long waits, both to be seated and to receive our food, which turned out to be mediocre at best. To make matters worse, the buffet was closed on the busiest day, Saturday, leaving multiple families, including ours, unable to find available space in the restaurants.
The hotel itself is old and run-down, with ongoing construction activities throughout the day, adding to the discomfort. The rooms are definitely overpriced for what you get. Additionally, there was no hot water, only warm, which was quite disappointing.
Overall, I would not recommend staying here, especially given the high prices and numerous inconveniences.
Jasmin Robaszkiewicz
This is definitely my favorite spot in Cancun so far! The beach is so beautiful and by far the best one we’ve been to. The food is so delicious all over the resort! All of the staff are very kind and welcoming. Diana, Eliseo, Rebe, Paulina, Sam, Kevin, Omar, and Ailyn are amazing entertainment staff, they always host fun events and parties on the resort.
Sergio Rosario
The establishment is a wonderful location for a family vacation. The property, pool, and food are of high quality, although the drinks could be improved. While it may not be the ideal choice for a couples' getaway, it is highly recommended for families. Despite the unpleasant odor in the hallways, my Rock Royalty room was satisfactory, though not exceptional. The concierge, particularly Hiroshi, provided excellent service and hospitality. The pool is fantastic, but the spa is somewhat overpriced for the level of quality offered. The restaurants are excellent, and the entertainment, including shows and activities, is remarkable. The check-in process was pleasant, but there was a delay in the preparation of our room, which appears to be a common occurrence at the Hard Rock Hotel. The beach is one of the finest in Cancun.
More...
