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Located In: Mexico

Hard Rock Hotel Cancun

Google Logo 4.7 Google reviews (27613)
Best Price From £1429pp
Oct 2025
£1429 pp
All Inclusive
Nov 2025
£1569 pp
All Inclusive
Dec 2025
£1549 pp
All Inclusive
Jan 2026
£1869 pp
All Inclusive
Feb 2026
£1919 pp
All Inclusive
Mar 2026
£1899 pp
All Inclusive
Apr 2026
£1769 pp
All Inclusive
May 2026
£1759 pp
All Inclusive
Jun 2026
£1909 pp
All Inclusive
Jul 2026
£1969 pp
All Inclusive
Aug 2026
£2299 pp
All Inclusive
Dec 2026
£3119 pp
All Inclusive
Jan 2027
£2209 pp
All Inclusive
Up to 40% Off and $200 Resort Credit*
Overview
Accommodation
Facilities
All-Inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

Enjoy the superstar treatment on your Caribbean holiday with a stay at the legendary Hard Rock Hotel Cancun. From the funky decor to the activities and facilities throughout resort, everything here has been designed with rock-lovers in mind. Of co...

Enjoy the superstar treatment on your Caribbean holiday with a stay at the legendary Hard Rock Hotel Cancun. From the funky decor to the activities and facilities throughout resort, everything here has been designed with rock-lovers in mind. Of course, there’s live music entertainment to get your feet tapping and head moshing throughout your Mexican beach break. But, if you just want to relax and soak in some rays, there’s plenty of peaceful spots to recharge your batteries.

How far is the nearest beach?

Hard Rock Hotel Cancun is located directly on the beach.

Distance from resort centre

This resort is located in the centre of Cancun’s hotel zone, with the city centre approximately 19km away.

Distance from airport

Cancun International Airport is approximately 17km away from Hard Rock Hotel Cancun.

Pools
Restaurant
Bar
Gym
Beach
Golf
Parking
Spa
Wifi
Kids Club
For Families
Click to read more
Accommodation
Deluxe Room
  • Furnished balcony or terrace
  • King-sized bed or 2 double beds
  • Bathroom with bathtub and shower
  • Double hydro spa tub
  • Bathrobes, slippers and Rock Spa toiletries
  • Flat screen TV
  • Alarm clock with blue tooth
  • Minibar
  • Coffee maker
  • Hairdryer
  • Iron and ironing board
  • Telephone
  • In-room safe
  • Air conditioning
  • Free Wi-Fi

Deluxe Lagoon View
  • Furnished balcony or terrace with lagoon view
  • King-sized bed or 2 double beds
  • Bathroom with bathtub and shower
  • Double hydro spa tub
  • Bathrobes, slippers and Rock Spa toiletries
  • Flat screen TV
  • Alarm clock with blue tooth
  • Minibar
  • Coffee maker
  • Hairdryer
  • Iron and ironing board
  • Telephone
  • In-room safe
  • Air conditioning
  • Free Wi-Fi

Deluxe Ocean View
  • Furnished balcony or terrace with ocean view
  • King-sized bed or 2 double beds
  • Bathroom with bathtub and shower
  • Double hydro spa tub
  • Bathrobes, slippers and Rock Spa toiletries
  • Flat screen TV
  • Alarm clock with blue tooth
  • Minibar
  • Coffee maker
  • Hairdryer
  • Iron and ironing board
  • Telephone
  • In-room safe
  • Air conditioning
  • Free Wi-Fi

Deluxe Family
  • Furnished balcony or terrace with lagoon view
  • Master bedroom with a king-sized bed
  • Second bedroom with 2 double beds
  • Bathroom with bathtub and shower
  • Double hydro spa tub
  • Bathrobes, slippers and luxury toiletries for adults and kids
  • Flat screen TV
  • Xbox 360 with a selection of DVDs and games on request
  • Alarm clock with blue tooth
  • In-room family guide with activities schedule
  • Kids’ beach toys
  • Family welcome amenities
  • Minibar
  • Coffee maker
  • Hairdryer
  • Iron and ironing board
  • Telephone
  • In-room safe
  • Air conditioning
  • Free Wi-Fi

Facilities

Facilities

  • Freestyle pool
  • Kids’ pool with slides
  • 2 outdoor hydro-spa tubs
  • The Rock Spa
  • The Body Rock Fitness Centre
  • Fitness classes including yoga, Pilates, and spinning
  • 2 tennis courts
  • Posh Beauty Salon
  • Kids’ club
  • Activities including games, beach volleyball, and quizzes
  • Table tennis
  • ‘The Sound of your stay program, including Fender guitars to borrow and in-room tunes
  • The Rock Shop gift shop
  • Tour desk
  • Evening entertainment with live shows
  • 6 restaurants
  • Cocktail bar
  • Lounge bar
  • 2 pool bars
  • Swim-up pool bar
  • Beach bar
  • Theatre with a bar service
  • 24-hour room service
  • Laundry service
  • 24-hour reception
  • Free Wi-Fi
All-Inclusive

All-Inclusive

The all-inclusive package at Hard Rock Resort Cancun includes the following:

  • Casual and a la carte dining at 6 world-class restaurants
  • Snacks throughout the day
  • Unlimited alcoholic and non-alcoholic drinks including a selection of cocktails
  • Mini-bar
  • 24-hour room service
  • Access to the fitness centre
  • Access to the Music Lab
  • Daily activities including yoga, Spanish classes and beach volleyball
  • Evening entertainment including live shows
  • Pool and beachside service
  • Free Wi-Fi

Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Zen

  • Fine dining experience with Teppanyaki cooking stations
  • Cuisine: Asian
  • Open for breakfast, lunch and dinner

Ciao

  • Elegant restaurant with buffet breakfast and a la carte dinner menu
  • Cuisine: Italian
  • Open for breakfast and dinner

Ipanema

  • Brazilian steakhouse with rodizio service
  • Cuisine: Brazilian
  • Open for dinner

The Market

  • Buffet restaurant
  • Cuisine: International
  • Open for breakfast, lunch and dinner

Frida

  • Authentic local restaurant
  • Cuisine: Mexican specialities paired with margaritas and tequilas
  • Open for lunch and dinner

Pizzeto

  • Mediterranean style restaurant with brick pizza oven
  • Cuisine: Italian
  • Open from 11.30 to 23:00
Offer Details

Up to 40% Off and $200 Resort Credit*

Up to 40% Off and $200 Resort Credit*
*Up to 40% Off & enjoy $200 Resort Credit to spend at the hotel when travelling between 16/09/2025 - 17/12/2025. Resort Credit is applicable per room per stay.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
**Blackout Dates Apply

Up to 25% Off and 2 Kids Stay Free *
*Up to 25% Off & 2 Kids under the age of 12 stays free when travelling between 18/12/2025 - 16/12/2026.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
**Blackout Dates Apply


More offers may be available, please search your preferred dates for the latest offers
Hotel Reviews
Google Logo 4.7 Google reviews (27613)
Debora Hernandez
I had such an amazing experience at Hard Rock Cancun! The staff went above and beyond to make our stay unforgettable. At the pool, Wily, Roger, and Tacho took such great care of us. They even surprised us with a facial in the hot sun, which was so refreshing and thoughtful. For breakfast, Gray, Carlos, and Nestor made the mornings so special. Nestor truly went above and beyond — I was struggling to bring food upstairs, and without hesitation he carried it up to the third floor for me. What touched me most is that he actually remembered me from my visit a few years ago and once again treated me like family. That kind of service is rare and so appreciated. On the third floor in Rock Royalty, German, Li, and Niki took excellent care of us. Their attention to detail and warm service made us feel truly pampered during our stay. At the Mexican event, Erik made sure everything ran smoothly and was so attentive throughout the night. Every single staff member made us feel cared for, comfortable, and welcomed. Hard Rock Cancun truly knows how to make guests feel special, and because of the incredible team here, I can’t wait to come back again!
AVP
I recently had the pleasure of staying at the Hard Rock Hotel in Cancun and had an amazing experience from start to finish. The staff truly go above and beyond to make you feel welcomed and cared for—special thanks to Carlos and Francisco at Frida for their outstanding service and warm hospitality. They really made our meals feel extra special. The resort offers a great variety of activities throughout the day, so there's always something fun to do whether you're traveling solo, as a couple, or with family. The beach is absolutely pristine—white sand, crystal-clear water, and plenty of space to relax or explore. Our room was clean, well-appointed, and the bed was incredibly comfortable—perfect for unwinding after a full day in the sun. Highly recommend this resort for anyone looking for a fun, relaxing, and memorable vacation in Cancun. Can't wait to come back!
ANNA HERNANDEZ
Currently staying at the Hard Rock and wanted to recognize the wonderful pool staff. Arturo, Fausto, Edwin, Uriel, Tacho, Willy, German, Nicky, and Roger were all amazing and so attentive. Vanessa made sure the pool area was clean. Bartender Li was fantastic as well. They even offered a wonderful facial treatment while I was relaxing in the sun. Special thanks also to Nestor and Gray from Toro, and to Carlos in Frida, who was incredible and always made sure our drinks were ready when we arrived. Benedicto from Ciao. Erik from the Mexican Fiesta also made the experience unforgettable. Last but not least Cindy from the spa! The staff here truly go above and beyond!
sara hernandez
I had an incredible experience from start to finish! The ceviche class was a standout—Chef Abraham, Christopher, and Carmen made it both fun and delicious. At the pool, Arturo, Fausto, Willy, Tacho, Roger and Edwin created such a welcoming and relaxing atmosphere. Special thanks to Willy and Tacho for their amazing massages—they were truly rejuvenating. On the Rock Royalty side, Herman went above and beyond to ensure we were well cared for. And during our time in Toro, Gray and Nestor were exceptional hosts who made everything seamless. Carlos at Frida also deserves a shoutout for his outstanding service. Every interaction felt personal and thoughtful—thank you all for making our stay unforgettable!
Lino Monroy
What I DIDN’T Like I forgot the charger for my toothbrush in the room, plugged into the wall. I emailed them, and their ridiculous response was that they had checked security cameras and even searched the employees to prove no one took the charger. Are you kidding me?! What a pathetic story — and all over a simple charger! To this day, I haven’t received any further response. They asked me for a photo, which I sent immediately, and since then, radio silence. Honestly, if you forget something at this hotel, just consider it lost forever. We paid nearly $2,000 USD for EACH room (we had three), and on the last day, they let us do a late checkout — but charged us an outrageous $120 just to keep ONE of the three rooms for showers. What kind of shameless, money-grabbing nonsense is that?! And on top of that, my toothbrush charger is gone, and they expect me to swallow that nonsense about CCTV and employees being “searched” before leaving. Give me a break. YES, I forgot it in my room — that’s on me — but don’t insult my intelligence by responding with such ridiculous stories in emails. Unreal. What I DID Like The rooms? Were decent. Shower pressure and water temperature was normal, nothing special. The food? — I’d give it an 6/10. The cochinita was good, burgers and fries were like any other place. Sushi was just edible (a 5/10), the steakhouse Toro nailed my cut exactly how I wanted it (the meat was hard though). The alcohol selection was international, the service at the bar was good. The pool crew made the experience better: Mayre, Edwin and Willy, who was attentive every step of the way. And Gonzalo at the bars did a great job as well. Final Score Overall rating: 6.7/10 Nothing special, for that money there are way better hotels in Cancun
More...

BEST PRICE FROM Flight & Hotel
£1429pp
Oct 2025
£1429pp
All Inclusive
Nov 2025
£1569pp
All Inclusive
Dec 2025
£1549pp
All Inclusive
Jan 2026
£1869pp
All Inclusive
Feb 2026
£1919pp
All Inclusive
Mar 2026
£1899pp
All Inclusive
Apr 2026
£1769pp
All Inclusive
May 2026
£1759pp
All Inclusive
Jun 2026
£1909pp
All Inclusive
Jul 2026
£1969pp
All Inclusive
Aug 2026
£2299pp
All Inclusive
Dec 2026
£3119pp
All Inclusive
Jan 2027
£2209pp
All Inclusive

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