Hard Rock Hotel and Casino Punta Cana

David Miller

BEAUTIFUL resort. We were there for a destination wedding. The resort did a fantastic job. The rehearsal dinner was great. Great food and fantastic service. As soon as your drink was empty, they placed another one in your hands. The food was delicious and plenty of options. The beach wedding was very pretty. They had at least 3 weddings that evening and it was scheduled so none of them interfered with the other...good job. The wedding reception was also great. A lot of delicious food and the service was excellent. The DJ played one song after another for probably 2 hours. Great sound system and lighting. SO MUCH FUN. The resort was BEAUTIFUL. Great pools and a beautiful beach. We did a lot of walking but the resort had plenty of carts to take you from your room to the lobby, restaurant, or pools. The resort restaurants were very good. We never had to wait long for a table. They numerous restaurant choices. Over all we had, a wonderful, fun, relaxing week. Highly recommend this resort. Oh, they also have a great casino with PLENTY of games, craps, roulette, black jack, poker, and many more.

Anne Henry

We travel annually to HRHPC as Legendary members, our most recent trip in March. Our butlers, Jesus and Jimmy are excellent taking care of anything we request. The staff at the Members (Sun) pool - Scoobie the concierge, Oscar and all the servers are so helpful. There are plenty of choices for food which is average but in most restaurants the servers and hosts are great - Ruth , Karina, Bobadilla, Christian and Jean Carlos at Toro - so friendly in a very busy restaurant. The golf course is convenient and in decent shape and staff friendly. The gym is large with adequate equipment and Hudson the manager is friendly and helpful. It was good to have more comfortable seating at the Sun pool this year. It would be appreciated if the pool was clearly marked for members only - the number of people who have to be told to leave could be easily avoided with some strategically located signs at the towel hut and pool entrances etc. Most guests have no idea it is for members only. The rooms are spacious and beds comfortable. It’s a great resort if you like walking as it is quite large but if you prefer you can hop a shuttle. The beach is clean and expansive. There is a fun waterpark and areas for kids. Some minor maintenance isn’t addressed expediently (missing toilet seat in washrooms under 2A, handrail missing in 4B, TVs not working in gym cardio equipment, tub water pressure issues) The people, the service, the amenities, the comfortable rooms and the beautiful weather will keep us coming back.

Danny Mercer

First of all the service is amazing. Unfortunately the food and beaches were not. Food was plentiful but never tasted fresh and when it did was tough and chewy (meats). Beaches had rough waves and seaweed everywhere. I will say the day we were checking out it looked its best. There is a lot for 18 year old to do because they can drink and gamble legally. This is literally a cruise ship on land because you won't be safe leaving the resort. Booze cruise was a joke. Couldn't drink on the boat for the first 30 minutes and then they bring you to hang out at the dirtiest water instead of clear blue. Don't waste your money. Rooms were nice but don't expect the AC to cool better than 76°. Rent a golf cart. It was pricey ($145 day) but made it so so much more convenient to not be waiting on shuttles. They make a lot of additional stops and could take you 30 minutes to get to the dining areas. Anyhow, we will not return here.

magdalene romain

I had a wonderful vacation. I love the entertainment at the pool . I also had a wonderful Santa taking care of me. Reydesson the butler was very attentive to our need . Always on time with getting what we ask for. No one could ask for 2 better people to give you an enjoyable vacation Please time sharing people please don't be upset when someone say they can't buy into a time share. The restaurant need to be improved on. The best meal was at Isla for breakfast. Delicious!!

Gesi Soares

Our experience was truly unforgettable — we felt so loved, cared for, and welcomed like family! I want to extend my deepest thanks to our incredible butler Rafael, who went above and beyond for us every single day. A special shoutout to Roberto for crafting the most refreshing poolside drinks, and to Scooby Doo, who was always ready to assist us with anything we needed at the Sun Pool. We are also so grateful to Elvis for transporting us with such kindness and professionalism, and to Jordane, Guilherme and Rafael (Mama), whose delicious meals made every bite a memorable experience. They all poured so much heart into every dish we enjoyed. Oscar was always there exactly when we needed fresh towels — such a simple but priceless comfort! And to our amazing group of waiters — Jaime, Davison, Pablo, Roberto, and Marilu — your attentive and friendly service made our stay even more special. The entire hotel staff was absolutely wonderful — warm, attentive, and genuinely happy to make our stay perfect. We can’t wait to come back again with our family to our next vacation! Thank you all for making our trip truly magical!