Hard Rock Hotel and Casino Punta Cana

Laura Batchelor

We had an absolutely wonderful stay! Our butler, Sammy, was truly the standout of our trip. He was incredibly attentive, always quick to help with any questions or needs, and consistently delivered everything with such high quality. He greeted us with a smile every single time and even joined in on our family jokes and laughter, which made our stay feel extra special and personal. The staff at the members pool and beach were also top notch—friendly, professional, and always making sure we were comfortable. The amenities throughout the property were impressive, and we loved the diversity of food options at the restaurants. Overall, it was a fantastic experience start to finish, and we can’t wait to return!

Алиса Бакиева

We had a wonderful stay at this spacious all-inclusive resort! The pools are fantastic — especially the central pool, thanks to the amazing bartenders Anderson, Richard, Yeiry, and Hairol. They’re so friendly, attentive, and always bring a great vibe. The restaurants were excellent, and the food was consistently delicious with plenty of variety. The beach is beautiful and perfect for relaxing. Overall, a great place with great people. We truly enjoyed our vacation and would happily return!

Patricia Cote

Went down for the fifth time to HR with our teenagers. We had fun golfing, the beach is gorgeous. The food is decent for an all inclusive. The staff is just amazing. Our butlers Elvido and Rafael handle everything to make the vacation smooth. The staff at the HOF beach area are attentive and our friends at Uncorked always arrange nice quiet evenings. Looking forward to see them all again at Christmas and New Year’s. HR make a wickedly fun New Year’s party. Patricia and Billy

Kristen

My husband and I traveled to Hard Rock Punta Cana last week and we had an absolute wonderful time! The grounds and pools are absolutely beautiful! With our booking status we were able to travel with added perks and it made our experience extra special! The best feature by far was the butler service for our entire stay! We were so lucky to have Samuel and Carlos as our butlers! They were absolutely amazing! They were attentive, responsive, and accommodated our every request! They made us feel like family, always greeted us with a smile, and were so exceptionally kind! From assisting us with check in and check out to bypass the long lines, to making all of our dinner reservations, to reserving our pool and beach chairs as well as seats for the evening theater shows, to checking on us in person multiple times throughout our stay as well as via WhatsApp, and having maintenance respond immediately when we had an issue with our room (minor issue that was addressed right away), plus more! We could not have been more pleased with the service we received from Samuel and Carlos! The absolute best! We hope to have them again in the future! We also found there to be so many food options from fancier restaurants, to causal restaurants, buffets, and multiple snack stations there was something for everyone! There were also so many pools to choose from that it was excellent! Our favorites were Isla, Sun, Drum, and Eden! There were so many pools we didn’t even get to experience and hope to get to them next time! The beach was also so beautiful. There was some sargassum but it was kept to a minimum and once you got past the small section on the beach where it was the light blue water and sand were stunning! We also enjoyed the spa for massages and hydrotherapy, which was such a fun experience! We also thought that the service was wonderful from all facets of the resort, from our butlers, to our restaurant servers, pool servers, bartenders, baggage handlers, and spa hydrotherapy hosts and massage therapists! Housekeeping and the mini-fridge stocker were also wonderful and accommodated all of our requests! Everyone was so kind! All around we had a wonderful experience and hope to visit again soon!

Anita Sauve

Our waitress at the beach Jamayris was so awesome. She was friendly and very attentive. She made sure we had everything we needed. The rooms were very nice and clean and spacious. The concierge at the beach “Scooby Doo” was the best! He checked with us every day to make sure we were having the best time and that all of our needs were met. We highly recommend this hotel!!!