Impressive Premium Punta Cana

Lisa W

Really nice resort. Lots of activities to do, the beach is clean and there's lots of chairs to suntan on. The pools are nice, but could be bigger. The food is delicious, with lots of variety of cuisine. The rooms are spacious and very clean. They give you lots of bottled water for free.

Vinny P

This is definitely not a 4 star hotel.. first the staff are lovely generally but I made the mistake of tipping big on some cleaners.. they literally would knock at 8am instantly to check if I was in just so they could get to the room first… secondly it’s a large resort so you may get confused the signage is non existent like not hard to put arrows towards the lobby.. The package when you buy online doesn’t mention premium and when you get there you’ll be asked to pay for it generally but I wasn’t asked maybe because I’m brown.. everyone else was asked to upgrade and if you don’t the service and products are a lot less.. for example next to the beach is a bar but you can’t use that unless your a “premium member” I meet a family who bought premium but asked for a refund as it wasn’t worth it. The food isn’t the best not much variety and it’s pretty standard.. me personally had stomach problems because of it.. and again as your a non premium member you can only access certain food halls. The only way I got better service in general was too tip big including the normal bar as the lines get long and could take you 15 -20mins sometimes to get a drink.. the options in the hotel room is 3 bottles of water 1 coke 1 sprite nothing else not even snacks or maybe a squash etc just fizzy or water.. The lobby has loads of activities desks and they will charge you whatever they can get away with.. and they instantly prefer Americans because of the dollars.. I suggest you use viator or get your guide and check the prices before enquiring. It also doesn’t have much entertainment and it’s focused on kids not adults. Me personally I won’t be coming back

Heline Dantas Queiroz

Incredible stay, very clean and cozy bedrooms, food available the whole day with different options from snacks until Asian food. Many rest options to stay, on the pool or at the beach. A big shout out to the entertainment crew on the pool, games and night shows, you've definitely made our experience unforgettable!

STOBY. M

Our stay at the Impressive Premium Resort & Spa was truly memorable and made our honeymoon extra special! From the moment we arrived, the staff were friendly and eager to help — even those who spoke less English went out of their way to assist us with directions and anything we needed. We were pleasantly surprised with an upgrade to a beautiful beach-facing room. The variety of food options and daily activities was excellent, and the shows each night were definitely worth both the time and money. The drinks at the Premium Beach were fantastic, and the bartenders were amazing with a bit of swagger to their service which added personality. Special recognition to the kitchen, service, and housekeeping teams — you can tell they take real pride in their work. A very special thank-you to our butler, Jose Tema, who checked in with us daily to ensure we were enjoying our honeymoon and continuously offered ways to make it even better. Jose and the team went above and beyond by decorating our room and turning it into a truly special occasion. That kind of world-class service is something we’ll never forget. We’d also like to mention Luis Vega, our destination service representative, who clearly explained the transportation process to ensure we didn't miss our flight and gave us great advice to make the most of our trip. While the resort was undergoing some construction during our stay, it didn’t take away from the overall experience. It’s an amazing place to visit, and we loved all the different restaurant options that they had, enough for us to try a different style of restaurant each night. I’d highly recommend this resort to anyone — especially if you’re lucky enough to have Jose as your butler!. An amazingly friendly guy who was very humble to his core.

Jackie Santiago

Impressive is not a bad resort , what made it so horrible for me it was my encounter with upfront customer service. I would hoped they do at some point improves on that dept . What made it special the rest of the trip ,to us it was the people that work within for impressive that we met along the way . First Rainer ( maletero) from picking us up to bring us to our room made the bad experience from front desk so much better for us . A few amazing staff members from the Buffet, Esperanza, Martha, the juice bar lady and some of the cook line folks -Thank You for treating us like family ! Great entertaining group ! Thx for spaghetti for taking the time to get to know you better . Keep up that spirit . Beautiful Beach view , and it was clean the whole time we were there !