Caribe Deluxe Princess

Jeanie Ashton

We really enjoyed our stay. Our room was clean and great location. The property is well kept and clean. The staff were very friendly and there was a variety of activities. We did, however feel like most of the interactive pool and beach games had a provocative feel to them which we feel should be for adults only. We also didn't appreciate that our volleyball games were abruptly brought to a halt because every member of the activity staff were told to be involved in the crazy game and often would put pressure on us to join the game even though we were having fun playing volleyball. Also, the evening shows often had a provocative vibe at the intro portion of the show. This time of year we discovered that there is a seaweed plant that washes in and completely take over the ocean front making it very dirty and not pleasant to look at or swim in. The excursion that we booked through the hotel ended up being not at all what we were promised and they did not do anything for us when we reported how disappointed we were. The amenities were great. We really enjoyed the gym with multiple machines to use and heavier dumbbells. We really enjoyed the sports complex to play tennis, and basketball. We really enjoyed the variety of food at the buffet and the different restaurants were a great experience. Overall, we would return.

Keighley Baxter

⭐️⭐️⭐️½ – Beautiful setting, but not ideal for families We recently stayed at this resort and while there were some lovely aspects, overall, it didn’t quite meet expectations – especially for a family holiday. The room itself was modern, clean, and very comfortable, with housekeeping visiting daily. However, the layout wasn't family-friendly. It was very open-plan with a see-through shower door, which made privacy difficult – especially with teens. Our phone didn’t work throughout the stay, which made communication with reception a challenge. The hotel grounds are the true highlight. Beautifully kept and full of wildlife – we saw turtles, iguanas, and even flamingos. The beach was stunning and always felt safe thanks to visible security across the resort. Many of the staff were friendly, hardworking, and clearly take pride in keeping the place clean. Sadly, this wasn’t the case everywhere – we had particularly poor experiences with a few staff, especially in the sports bar, where we felt unwelcome and uncomfortable. Food-wise, it was very hit and miss. Some meals were lovely, but many weren’t labelled properly and some options were very poor quality. As someone with dietary needs, this made dining frustrating. Booking restaurants was also unnecessarily difficult – the app didn’t work, so we had to queue at reception each day to secure a slot. Entertainment was another area that didn’t meet expectations. Evening shows were often too late and not suitable for children, and daytime entertainment around the pools was very adult-focused. The so-called “mini disco” was just YouTube videos – really disappointing for families with young children. The ice cream shop was a big hit, but it didn’t open until 4pm, and there were no ice lollies available during the day, which seems like a missed opportunity. There were also some practical concerns. Some pools didn’t have lifeguards present, and several people (ourselves included) noticed hair and swimwear turning green, despite the pools being cleaned daily. The excessive use of single-use plastic was also hard to ignore – drinks served in tiny plastic cups, with no visible recycling efforts. Sadly, many of these ended up littering the beach, which really took away from its natural beauty. Finally, the smell of cannabis was noticeable around the resort on more than one occasion, which isn’t what you want when travelling with children. This hotel is often marketed as a five-star resort, but I wouldn’t agree. The beautiful grounds and wildlife are worthy of four stars, but everything else – especially from a family perspective – felt more like three. I’d rate it a 3.5 overall. Not terrible by any means, but I wouldn’t recommend it for families looking for fun, ease, and age-appropriate activities. With a few key changes, it could be so much better.

Luzmarlin Maldonado Mercedes

Good ambience, nice service and the room is really nice. Had a nice vacation after having a rough year at school. The entertainment team was super fun to watch. Would def recommend. Def a 10/10. Ver nice rooms. Sebastian have a very good attitude and super nice. Def my favorite.

Zen Jen

Caribe princess beach games were incredibly fun and exciting. Fun group entertainers. Love their energy super friendly. Overall the team has been very welcoming and pleasant. Lots of energy and smiles. Eunice was incredibly warm and fun!! She is amazing!

Manuel T

Everything was amazing we had amazing time at the resort. Rooms were clean and spacious and the staff were very friendly. We had time playing volleyball with Leanardo and his animation team and he was an amazing team member from the animation team and we were very grateful to him and for his funny jokes