Doubletree By Hilton Hotel Orlando At Seaworld

Belinda W

Most all of the employees/staff are great. I had an issue with overnight front desk person which is being addressed by the very sweet guest service manager, Marisa. There is 1 person that stands out above ALL of the rest, and that is a young lady named Victoria. She has been my waitress for the last 2 years @ the buffet breakfast. I have seen her around the hotel busy doing other things but I have had the pleasure of having her for as my morning waitress, the last couple of years. As soon as I heard her voice behind me I knew I was in good hands with whatever I needed. She truly cares about taking care of her customers!!

La'Isha B

I recently stayed for a six-day trip and would give the experience a rating of about 3.5/4 out of 5. We were given a villa with two queen-sized beds. The room was spacious and came with a microwave and refrigerator, which was convenient. However, the location of our room—on the east side of the property—was quite a walk from the hotel lobby. The bathroom sink drained slowly, and the AC unit wasn’t great. While it kept the room cool during the day, it would often cut off at night. We had to leave the fan running constantly to maintain a comfortable temperature. One thing to be aware of: there are several fees that aren't clearly listed on the website. For example, there is a $75 daily security deposit, which came as a surprise. There is also a daily parking fee, but if you don’t have a vehicle, you're not charged for it. Access to parking is either by room key or a daily ticket, which costs $38 if you choose the ticket option. One of the main reasons we chose this hotel was for the amenities. There are two nice pools and a Jacuzzi; however, the Jacuzzi wasn’t functioning properly—the water didn’t even reach the jets level during our stay. The mini-golf course was under construction, so we couldn’t use it. The laundry facilities were located on the west side of the property, we were staying on the east side, so it was a bit of a walk. There were six washers (all working) and six dryers (four working), and the pricing was reasonable. The machines were also large capacity, which was a plus. I’d recommend the resort consider adding laundry facilities on the east side for better accessibility. There are seating areas both in the lobby and around the outdoor amenities, but some of these areas—especially near the market bar and restaurant—were uncomfortably hot. It would be great if they could install fans or cooling systems in those areas to make them more enjoyable. As for the staff, I had mostly positive experiences. The grounds crew did an excellent job keeping everything clean, even with two large events happening during our stay. Special mention goes to Glenda, who worked in the pool area—she was fantastic. She was friendly, engaging, remembered guests by name, and interacted well with both kids and adults. I also appreciated one of the security guards who regularly checked in with guests and maintained a helpful presence. Overall, while there were definitely some inconveniences, the resort had its highlights, especially in terms of cleanliness, staff interaction, and pool amenities. A few improvements could really elevate the experience

Christine Ceresina

Overall it's nice and I like the free cookies. Some rooms are better than others but no bugs or anything just maybe the carpet looked dirty or the bathroom was not 100,%, but not terrible. One annoying thing was housekeeping must of knocked on my door 4 or 5 times even with the do not disturb sign they tried to come in. It was only 10am. What's up with thatThey have great breakfast just wish it wasn't 30 for one person for buffet. That's very high. I will visit again.

Bradley La Plante

Five Stars all across! I arrived a few hours early before checkin, Nessa at the front desk was so kind, she found a room that was available and got me checked in right away. The room was clean and was smelling good. Parking was easy. The property has a lot of parking which is nice. The swimming pool is awesome! My daughter had the best time. We will definitely be back!

Jonny Quest

The hotel was comfortable, clean, and well kept. The staff was professional, courteous, friendly, and prompt. Shout outs to Karen at the front desk who checked me in and John at the poolside bar. Nice amenities. Grounds and public areas were well kept. Bed and pillows were comfortable. The decor was somewhat dated, but the condition of the establishment was top shelf.