Red Roof Inn Orlando - Convention Center/International Drive

Jonathan James

I booked two rooms for a birthday get away. Twice in a couple of hours cops were here. Once for a drug bust and the other I don't know about. The bathrooms are trash. Painted over rust. Outlet covers gone. The hair dryer sparked at my daughter. Cleaning supplies left in the room. I will never recommend this hotel to anyone.

Charmaine Spencer

This is the worse hotel experience ever! I am an employee at a Red Roof Inn in a different state and I am appalled at the conditions of this hotel. This is supposed to be an upgrade from the normal Red Roof Inns as it’s a “Plus” Red Roof however it’s way worse than a regular Red Roof Inn. As others stated before, I didn’t think to look at the reviews before booking and should have. I assumed by working at Red Roof Inn that it would be a nice decent place to stay. I was dead wrong. The images online are completely false advertisement. The lobby was deceiving for what the rest of the hotel looks like. I killed two roaches in the room, see images attached. The first impression of the hallway to the rooms was nasty, dirty, run down, paint peeling, smell of weed off and on, and rusted looking. I don’t know how the room was marked ready because there were absolutely NO towels, wash clothes, hand towels, or a bath mat in the room when we first arrived. There was a broken/no towel rack in the bathroom. There were stained sheets, pillow cases, and towels. The lampshades were filthy and fake leather chairs were peeling. The door did not shut properly and had to slam the door to shut it. Some outlets were broken and did not work. I don’t know how or why the housekeeper thought the sheet they put on our bed was okay to use with how stained it was. We had to ask for a new sheet and even that one had small stains on it. The housekeeping carts where they put our clean towels and wash cloths looked filthy and run down. The whole floor was soaking wet when we first arrived and did not dry all day. Had to ask for a mop to dry the floor and they gave me an old towel to dry it. The whole room felt unclean and unsanitary. They had no back up towels or wash cloths at night and said we had to wait till the housekeepers came at 9am in the morning. They need to shut this hotel down because it needs a major upgrade and is currently just not safe for people to stay in. They need new management because with all these negative reviews they have made no upgrades, changes or better conditions for the customers. Looked back and seen at least 2 years of negative reviews with the same issues, complaints and concerns with no changes or upgrades done. Especially with the roach concern. Are they not spraying every month? Because if I see a roach inside it should be dead. They need to be reported to the Better Business Bureau and to the health commissioner and be shut down immediately. I have never written a review but this HAD to be done on this hotel. This hotel gives a bad representation for the Red Roof Franchise.

A Ramirez

I’m mad I can’t give this place no stars! The first room we checked into had mold on the walls with other mysterious stains. The desk and bathroom were dirty. Then the second room we were given was worse! The walls had mold all over the lamps even had black and brown stains, and the bed looked like it had bodily fluids all over it. When asked if we can get new bedding we were told that guest can’t be given new bedding. The ceiling was peeling it was just horrible. Ive never been more disgusted in my life! The pictures that were posted on Priceline was not the place we went to. Everything was dingy, dirty and disgusting. I wouldn’t recommend this place to anyone.

Jennifer Kvidera

Absolutely horrible experience. First room had major water damage, even the wall was buckling out. Looked like mold on the feet of all of the furniture and door was broken. Second room, a huge improvement but the bathtub was so old that as soon as you started the shower you started to slip on the floor. After falling in the shower, I had to shower standing on a towel. Complained and was moved to another room, the air conditioning was not working properly. Front desk staff was very nice a tried to be accommodating, but after I report a fall, shouldn't the GM check to see if I was OK? Cheap room - you get what you pay for.

Melissa Lloyd

I came here for an AU Volleyball Tournment for my daughter. Looking for an inexpensive but decent stay. I figure Red roof is a chain. It can't be that bad, I thought wrong . I'm in Orlando and everything's expensive. I got a great price but this is absolutely the worst hotel I've ever been in in my entire 44 years of my life. Considering the location, I thought it would be in better condition and maybe I don't have to worry about any drama. I don't know that this hotel has actually been renovated since like maybe the '90s. I have never seen anything like this. It is filthy. It makes you feel disgusting. People live there. Obviously there's going to be roaches aside from whatever other troubles come with people living in a hotel outside selling drugs and what not. The rust in every aspect to me is almost questionable to the point where it looks like the entire hotel has gone underwater at some point. The paint has not been painted. It's chipped in every place possible coming off the walls. I don't even feel like the sheets were changed almost. I did hear a guest come in while I was at the front desk and say that one of his sheets was dirty and one of his sheets was not so I can only assume that he just didn't see dirt because they definitely had not been changed. I had to sweep my own floor. There were no towels in my room upon arrival. When I confronted the front desk. They advised me they provide towels every other day. I had a reservation set up a day in advance for 4 days. I did not receive towels until almost 3:00 in the afternoon the next day. There was no hot water. I definitely do not recommend it, they need to shut this place down. I'm not even sure how this place is passing code. I definitely had to cancel my reservation and was advised that I could not get a receipt upon check out because the computer system was not working properly so I had to leave hoping that I was going to see the rest of my money that had been paid upfront. I did finally receive notification about 4 hours later, that I will get a refund within five to seven business days. We will see.