Avanti Palms Resort and Conference Centre

Adriel

I’ve stayed here three times in the past couple of months, and overall it’s been a solid experience! Here are a few things to know: Parking & Checkout - Free parking on-site - You can add one extra hour for free on the day of checkout—just call the front desk. - After 12 PM, it’s $25 per additional hour. Amenities & Hours - Pool opens at 7 AM and closes at 11 PM. - The bar closes around the same time. - The front desk is open 24 hours, but there’s usually only one person working overnight, so be kind and patient, they’ve always been super nice to us. - The café in the tower has always been closed during our visits, but the main one near the pool is open. Housekeeping - Not included daily, but you can pay for daily service if you’d like. - A free cleaning is offered every 3 days for longer stays. - Small heads-up: you’ll likely get a knock from housekeeping 15 minutes to an hour before checkout. Rooms & Overall Stay - Rooms are relatively clean, and the staff is friendly. - The walls are a little thin, but most guests are respectful, so it’s not a big issue. Location Highlights - Less than 10 minutes from Universal. - Around 15 minutes from Epic Universe. - 20–30 minutes to Disney World. - 15–20 minutes to the Kia Center. Overall for the price, you really can’t complain. It’s a good value stay with helpful staff and convenient access to all the major Orlando attractions!

Annie Ellis

Stayed at Wyndham Avanti Resort and Hotel at the beginning of our trip for 4 nights. Check in was super easy when we arrived and the staff on guest services were great. The rooms are a little tired and could do with some TLC, however, for what we paid and the location, you can’t go wrong. The rooms were clean, air con worked and had everything you needed. The pool area was lovely, the pool isn’t heated but is a really big area. Bar staff were also friendly. Location is perfect for the parks and and loads of food places and shops in walking distance. Overall, for the price and location would stay again.

Lee Bedford

Some of the bad reviews I feel are unfair. People paying 3☆ but expecting 5☆. Stayed at this hotel 3 times in past 12 years. Last time September 2025 for 16 nights. Yes it used to be a bit run down but in the past few years it's been rejuvenated. Rooms modernised. New flooring throughout. Want a chill day it has a large pool area open until 11pm. Pool bar, inside bar and restaurant open until 10:30pm. Fair prices. Pool.bar sometimes shuts earlier. All staff friendly. Plenty of parking. Not far from Universal. If going by car to Universal I suggest getting a UBER. It's a lot cheaper than parking. I found our room clean, but housekeeping only come round every 3 or 4 days. Bathroom could be better. Only down fall is the resort fee (which most hotels in Orlando require). We knew about it before we went. $16 per room per night is a bit much. On top of that you also have the 6.5% sales tax. $271 for 16 nights.

Jonathan Perez

My wife and I recently had gotten married and we thought we’d take a little trip to Halloween horror nights at universal since we hadn’t been in over 5+ years. We planned this special trip for almost an entire month and had it all booked and ready to go, tickets bought for the park, and we were driving almost 3 hours from south Florida. We arrive to the hotel and get in line as we get called up for help we get assisted by what seems to be a new guy which isn’t a bad thing but it gets to a point where they can’t find our reservation.. no big deal system errors happen all the time and we show them the confirmation email and we triple check that our room was still active and paid for. The guy takes our phone with the confirmation email and comes back stating a manager was going to assist us in a “few minutes” and to wait by the side until they come out. An entire 15 minutes go by and the people at the check in finish the entire line until a worker by the name “Janice” asked us if we’ve been helped to which we replied that we’ve been waiting a few minutes for a manager now and we were just trying to check into our booked room. By the way, the manager (whom I didn’t catch the name of) did come out to the check in table but instead of acknowledging or assisting us he helped clear out the line even though we had this whole thing already booked and ready and have been waiting now a while. Also, the “self check in stations” were out of service. Turns out we never needed a manger to begin with because between the original person and Janice they finally gave us a room only to find out it’s the complete wrong room that we had paid for AND no power!! We immediately go back and they were so rude to fix the situation they had created Janice didn’t want to grab the manager when we had politely asked for one and they never even asked if we were okay or what the issue was. Terrible customer service, if you’re having a bad day go home if you don’t wanna work then find another job. The room had water all over the floor from the AC and stains on certain furniture but at that point we just wanted to go to sleep and leave in the morning. Definitely won’t be staying back here. I gave it 5 for location because its close to the theme parks but honestly I would’ve preferred to drive further away and get better service and less issues than stay closer for convenience.

Tye Muñoz

Subject: Urgent Refund Request – Safety and Quality Concerns During My Stay Dear Management Team, I recently stayed at your property, Wyndham I-Drive Avanti Resort & Conference Center, and I am requesting a refund due to multiple serious issues during my stay. First and most importantly, I was trapped inside the bathroom for nearly an hour because the door would not open. This was a serious safety hazard — my husband was at the pool at the time, and if my child had closed the door, she could have been locked inside alone. In addition, the bathroom and overall room condition were not as advertised. The room appeared old and poorly maintained, and the bathroom did not resemble the photos shown online. There were also water issues, including extremely hot water that reached a boiling level, posing a risk of burns. I attempted to reach the front desk for assistance, calling over a dozen times, but no one ever answered. This lack of response only added to my frustration and concern for safety. Given these serious issues, I am requesting a full refund for my stay. Please escalate this matter to your General Manager and provide written confirmation that my complaint has been received. Thank you for your immediate attention to this matter. I look forward to your prompt response. Sincerely, Yordany lopez Room number 3114 [Dates of Stay] [Your Contact Number]