Avanti Palms Resort and Conference Centre

Kecia Kelly

Everyone was very nice and helpful. The rooms were great but my only complaint is that our door lock didn't work but we just parked our scooters by the adjoining door and the entrance door. My sister's first room television didn't work and they had to switch her out. But they did all this with pleasant understanding. Would we stay there again? Most definitely. The location was good to Universal Studios. We were able to ride our scooters to the park.

Tiffany

The photos advertised for this property are incredibly misleading. The room looked nothing like what was shown online—more reminiscent of a Super 8 Motel than a resort. I was extremely disappointed with the overall experience. Upon arrival, the remote control was missing, and it took far too long for the staff to bring a replacement. One of the light fixtures didn’t work, the air conditioner was both loud and leaking, and there was no comforter on the bed. The bathroom was far from clean—especially the floors—and the toilet was leaking with brown residue around its base. I had to put towels down to walk around, and they ended up stained. The entire room’s floor was dirty and clearly needed a proper bleach mopping. To make things worse, our room was never cleaned during our stay, even after we called to report these problems. The only response we got was a delivery of fresh towels, which felt completely inadequate given the condition of the room. The overall cleanliness and maintenance were well below any acceptable standard. If I could give this place zero stars, I would. The only redeeming quality is its location, which is likely the only reason guests book here. I truly regret staying at this property and wish I could get my money back.

LORNA SMITH

Come for the Lobby, Stay for the Regret — I Want My Money Back! We’re still checked in — lucky us — but trust me, I’m counting the minutes until I can escape. I’m writing this now so you don’t get suckered like I did. I work my tail off and haven’t had a real vacation in ages, so I thought, “Why not treat myself? Let’s book the ‘nice’ hotel — the photos look amazing!” Well, plot twist: the photos lie better than my ex. I’ll give them this: the lobby is cute. You’ll feel fancy for about five minutes while you check in and wonder where your money just went. The pool? Also decent — so if you plan to live in it 24/7 to avoid your depressing room, you’ll survive. But the actual room? Picture Motel 6… but wish you were at Motel 6 instead. The view? If you love staring at disappointment, then congratulations — you’re in for a treat. Honestly, this was supposed to be a relaxing escape. Instead, I’m sitting here writing a review begging you to run far, far away. I want my money back — every penny. So here’s my final tip: if you’re thinking about booking this place, do yourself a favor — book literally anywhere else. Spend the night in your car. Pitch a tent. Sleep in the lobby — it’s the nicest part anyway. You’re welcome.

Lorena Solis

Location was great. Room was good too. Beware they charge resort fee per night of stay which is not included when purchasing stay. Which is $20 for all the extra amenities they have. I only stayed for 1 night as I was traveling for work. Didn't use any of the extra amenities such as pool, gym, bus service to the parks, Etc. But still had to pay the resort fee. Either way I enjoyed my stay.

Nazia Miah

I strongly advise against booking with this establishment. As a professional reviewer with over 15 years of experience in evaluating products and services, I have rarely encountered service as poor as what I experienced here. Despite an empty check-in desk, I was ignored for 20 minutes before being acknowledged. To make matters worse, I was quoted a higher resort tax than originally stated. When I presented email proof of the lower quoted amount, staff quickly backtracked without explanation. Additionally, I was charged a £100 deposit with the assurance it would be refunded at the end of my stay—yet over three weeks and 10 follow-up emails later, I have still not received a refund. The room was left in the same condition, if not better, upon my departure. I have photographic and video evidence to support this. A full review video will be published shortly.