Universal's Cabana Bay Beach Resort

C S

Always a wonderful time here! Rooms are clean and it’s a cool 50s style beach themed hotel. I’ve stayed in various different buildings/rooms here and it’s always been really nice and no issues. Nice friendly staff.It’s a big resort area so be prepared to walk a bit to your room, depending on which building you’re at. If you have extra money to spend, they have bowling, restaurants, lazy river(floats cost money I think). Really nice pool and bar area outside, and views of Volcano Bay, the pool, and the Universal dry parks! Other fun activities to do outside by the pool as well. I could go on, but this place is worth it and loads of fun. My friends and I always have a good time and never want to leave.

Liz Emery

I just got back from a 1 week stay with my daughter and grandchildren at Cabana Bay and we loved it. I did online check in while on the plane . This was important as when we arrived at the resort there was a huge check in line ( probably at least a 2 hour wait) and a small line with only 3 people in it who did online check in already. I only waited maybe 5 minutes when the most amazing staff member checked myself in and gave me an upgraded family suite ( I booked a standard suite ) for no additional cost. The room had everything we needed and was great for what we needed. There definitely was some wear and tear on the furniture but everything was clean and the beds were comfortable. The resort itself is huge but has great heated pools and a few hot tubs as well we used. The kids loved the water slide. The bayside diner has reasonable prices, and a wide variety of food. The shake place is terrific and made great milkshakes. The hotel has a great walking path to City Walk and the parks. We did the walk the first 2 days then we started to take the path to Sapphire Falls where we would use the boats to go to the parks for the day and then return. It was an easy 5 minute walk to the boats and back. Overall it’s a fantastic resort for the price point and has easy access to City Walk and UIA USO . The early park access was also an added bonus. I also used the laundry facilities which came in handy and I appreciated how cash could be used everywhere . I would definitely not hesitate to stay here again.

Asa Miller-Wilson

Overall Impression The resort has an interesting retro aesthetic and was mostly clean, though not spotless. Holiday décor added a nice touch, and the music created a pleasant atmosphere. However, the cafeteria was often dirty, and the café staff seemed unfocused and indifferent to good customer service. Room Experience I stayed in a standard two-queen bedroom. The room was clean and spacious for two people. The beds were fine, but the pillows were paper-thin, which affected comfort. Amenities & Activities This is where Cabana Bay shines. The pools and lazy river were great—even in winter—and there are fun extras like bowling. These amenities were the highlight of the stay. Service & Staff Staff members were generally nice but lacked enthusiasm and attentiveness. Customer service across the resort felt inconsistent and could use improvement. Location & Convenience The location is excellent, especially for Volcano Bay, which has its own resort entrance. Access to other Universal parks was easy thanks to the shuttle buses. Value for Money For the price, the experience did not meet expectations. The hallways had an odd smell (like nail polish), and the elevators need renovation. The food was frankly awful—mostly frozen meals priced around $20—except for the pizza, which was decent. Overall, I believe better experiences can be found at other resorts or hotels. I will not stay here again. Highlights & Downsides Best Part: The pools, lazy river, and convenient location. Needs Improvement: Customer service, food quality, and general maintenance. Final Verdict Cabana Bay offers great amenities and a prime location, but poor food quality, lackluster service, and maintenance issues make it hard to justify the cost. If pools and proximity to Volcano Bay are your top priorities, it might work—but otherwise, consider other options.

Jordan

We stayed here for 8 nights this month and from start to finish had an amazing time. Check In was quick and easy, the rooms were spacious, clean and most importantly quiet. The diner was great for breakfast, lunch and dinner and the bar in reception was perfect for a quick drink after a busy day at the parks. The hotel pools were clean and had plenty of sun loungers, but with passes for volcano bay the 5 minute walk to there was also a great option. The bus service to city walk was quick and frequent which saved us lots of Ubers if we would have stayed at I-drive instead. All of the staff that we dealt with were really helpful and friendly, I can’t think of anything negative to say about our time here. We will definitely return. Thanks for a great stay!

Carolina Jaramillo

We loved our stay here! The room were spacious and clean and the hotel itself is kept in a excellent state. The diner always had a good selection of food, including some vegetarian options (not huge but that’s the same throughout Orlando). We didn’t use the pool but did go to Volcano bay right next door which was amazing. There are buses that take you to all the universal parks and this was so useful to have as someone who didn’t rent a car.