The New Yorker A Wyndham Hotel

J

I picked this hotel after looking around and feeling overwhelmed by all the choices. So happy with my pick. Fantastic location…easy to get in and out, parking( validated…. Five days of parking a large SUV just over $200) across the street, subway outside, Penn station on the next block. Walkable yo so many cool places… Time Square, Hudson Yard, Empire State, just to name a few. Staff was super friendly and helpful. Beautiful art Deco style inside the lobby, three different restaurants attached to the lobby. Our room was good size with two bathrooms which was super convenient, only complaints the beds are small and there is not fridge in the room… we were there when there was a five day straight heat wave of 90 plus. Extra space for water would have been helpful. Would recommend a stay!!

Theresa Yu

You really can’t beat the location, especially if you need easy access to Penn Station, as we did on this trip. We flew in around noon and went to the hotel directly from the airport. We were told that we had to come back to check-in between 3-4pm or be charged $75 for early check-in fee. So we asked to drop off our luggage so that we could head out. Only to be told it was $5 per bag just to drop off our luggage for a few hours. When we first checked in, our room had a broken air conditioner control panel and a toilet that didn’t flush. The staff promptly moved us to an "upgraded" room with a glass-door shower and a slightly larger bedroom area. However, the bathroom had no space for toiletries, so we had to bring them in and out each time we used it. On the first night, we also discovered there was no hot water. When we called the front desk, they explained it just takes a long time to heat up. They weren’t kidding. It took about 15 minutes of running the shower at full blast before the water finally warmed. The hotel is definitely in need of a full renovation, but the staff was wonderful and the location was unbeatable. One bright spot: the beds, though small, were incredibly comfortable. We all slept like the dead. Disclaimer: Overall rating is a 4 from me but this is probably due to the upgraded room that we had. Had we been in the original category room, the rating would probably be lower.

D XO

Great hotel. Right by Madison square garden and just right in the middle of it all. Love the bathroom before they keep it clean and it has a nice '70s vibe. The pressure of the water is amazing. After a long day's walk, the shower was very welcoming. First, we first came into the hotel and I wasn't too keen on this place. We met. Natlie at the front desk was amazing and took care of the room and all our questions. The view from the room is really nice

Stacy Boggs

Upon arriving early, we were able to check in early with a $50 charge, which was fine but I didn’t like the $150 deposit and only getting 75 back for phone usage and using facilities. Upon immediate arrival of my room, I’ve had an allergic reaction to either dusty carpet or dusty curtains or to something else - runny eyes and sneezing, burning nose so sleep is not good. The need is okay comfy, not bad but not great. I’m still here- can’t wait to leave here. I feel like if I complained I would get another old room with dusty carpet or be charged for another room so I can not wait to leave. Security is great and staff is ok. I don’t know how this is a 4 star hotel. The lobby is misleading - it’s fancy- but even the small basic rooms could have some class. The paint on the trims of all doors looks cheap. Brown trim, brown doors, and brown carpet. I know they are trying to keep with the old art deco look, but it looks cheap. You can also hear your neighbors flushing and showering. Desk drawer handle is also broken.

Rob F

The location is great. The A,C,E train is right outside the door. This alone would make me come back. The art deco was awesome, and the room was pretty clean. The bed was terribly uncomfortable, and the heater/air conditioner was so loud. What really ruined my experience was the fact that they charge for a mini fridge. I was in town for a food festival and I had tons of left overs and goodies for my family. Never in 20 years of going to hotels have I been told there was a charge for a mini fridge. Not only was there a charge for a mini fridge, the charge was a ridiculous $50 a night. Maybe the mini fridge is a solar powered super efficient fridge that was brought in by aliens -- If it is, I'm sorry for my review, but if not? Yeah, awful. I did not pay the $50, because that's ridiculous. It should come with the room if asked. Instead, I walked a block and bought a cooler for $15 and packed it full of ice. At least Wyndham doesn't charge for ice.