DoubleTree by Hilton Hotel New York City - Financial District

M Christian

The hotel Associates were exceptionally welcoming to during the check in process. In fact, I think they were some of the nicest people that we talk to well in NYC. The bathrooms were clean. The room was clean. I didn’t encounter any noise from other guests etc. We enjoyed our stay, for the night.

Vincent Anderson

Not enough elevators! If you stay here do not stay on a high floor, it’s not worth it. Three college dorm size elevators for 44 floors is not enough, but then one broke down; absolute mayhem! Waits of 30 minutes for an open elevator were not uncommon. Walking the dog turned into an hour long task. Whoever decided “let’s have less elevators so we can fit more rooms and generate more revenue” did not factor in that now no one wants to stay here again. Literally every guest I talked to said the exact same thing. I feel bad for the workers that have to deal with all the complaints from managements terrible planning. Unless you’re a sardine and enjoy cramped places, stay at the Hilton Garden Inn / Hampton Inn a block away.

František Budinský

Good hotel with great staff at the reception. Ladies were really helpful in terms of earlier check in and later check out. Good rooms with comfy bed. Only minus of the hotel can be sometimes longer waiting and riding time on the elevators and loud heater in the room as well as weak sound isolation from other rooms.

Melissa Pound

The hotel was within walking distance of some fun places to eat. For someone looking for something a little unusual try the Cauldron for a fun drink. It is close by. The room was fine. There was vinyl flooring that looked newer. The bathroom was a little tight and the sink area didn’t have room for even a toothbrush or toothpaste. The elevators are slow so be sure to give yourself plenty of time if you have to be somewhere or ask for a lower room so you can use the stairs.

Hallie Snyder

The location and service at this location was great. Very conveniently located to sightseeing opportunities and the subway. The staff was very friendly and would take time to ask about my dog and pet him. The room was nice and well kept, however, it was very small. Our room unfortunately smelled very wet the the 4 days we were there. It did rain the 3/4 days in NYC but the smell of wet and borderline mildew-y was unpleasant. I can live with that given the weather, but what I can't live with is the elevator situation. The reviews and struggle are real. You need to add 15-20 minutes to any travel plans you have because it will take that long just to get on one. And expect that each way--going down and up. You also need to plan for the elevators to get crammed due to the wait. So hopefully you are not afraid of crowds and cramped spaces. While the hotel stay was pleasant overall, we will not be staying there again due to the elevator situation. That's the only reason I give the hotel 3 star.