Arlo Midtown

Tamera Joseph

Stayed here for Valentine's weekend with my boyfriend for a little staycation as born and raised New Yorkers. It was a great location. However, our mini-fridge didn't work, so I gave my overall rating 4 stars. I would definitely stay here again! The room is small, but the room's layout made everything okay. The shower, sink, and toilet were clean. Loved the glass door of the shower. The tv worked amazingly! We were able to Google Cast Netflix and Hulu just fine. The thermometer was good too. We were able to keep our room at 75°F/76°F with no issues. Hopefully, our next room has a better fridge.

Tanner Leavitt

We recently stayed here for our anniversary trip to NYC. We absolutely loved this hotel. Staff were so welcoming. As soon as you walk in the hotel smells wonderful. I had read on other reviews that elevators were an issue here, but they must have updated them as they were the most convenient elevators I have ever used. The hotel was kind enough to upgrade our room for our anniversary and even left a little treat for us! The rooms are a little small as was expected for New York, but it didn't feel cramped at all, more of a cozy vibe. The bathroom was a good size. We had a city view, and it was beautiful. The bed was comfortable. Great location with a quick walk to theatres, food and time square. I would absolutely book this hotel again next time we are in New York!

Morgan Kelly

Arlo Midtown is a cool hotel — it’s got a modern vibe, an excellent bar / lounge, and a convenient store to buy snacks / drinks. It’s also super well located, close to everything you could need. Arlo Midtown has a cool elevator system, you simply tap your room card and it tells you want elevator to get in and knows what floor to take you to. In the dozens of elevator rides, we never waited more than 30 seconds for the elevator. The staff are all super friendly, which I value a lot. There are a couple things that they could do to make the guest experience more of an “experience”, though! As an example, they didn’t offer to bring our bags to our room, even after we left our bags with them in storage to explore the city before check in. They do have a bell hop and carts, so I was surprised the bell hop didn’t offer (this would also totally increase his chance of getting tips). The room, although tiny (as expected), was decently laid out, had a massive TV with a super comfortable bed, and was extremely clean. Our only negative experience with the room was that housekeeping didn’t leave us clean towels one of our 4 days and another day, didn’t come until 530PM. They also didn’t leave shower caps or many “extras” in the room, but we called the front desk and got what we needed in less than 5 minutes. Overall, our stay at ARLO was pleasant. It was priced comparatively to other hotels in the area and I don’t have any large complaints.

Meghan Edmisten

This hotel was absolutely fabulous. The double room was small, but comfortable with any and every amenity we needed. It was very, very quiet and we rarely heard any noise from outside and never from guests walking above, below, or outside of our room. The location is super close to subway terminals, Penn Station, Times Square, and the Empire State Building. Lots of stores, restaurants, coffee shops, and dispensaries within a 5 minute walk. It also felt very safe for someone new to the big city. None of that compares to the friendliness and helpfulness of the hotel desk staff. Whitney at night was so kind and attentive. She remembered our names and gave us helpful recommendations for food and other activities. Kevin (? I forgot his name because he told me right as we were leaving) was equally kind and helpful. He assisted with securing us transportation for our trip to the airport, helped mail my postcards, and was just impressively kind and approachable. Every staff member we interacted with was courteous and helpful. Overall, just a very satisfying and enjoyable stay. Would definitely stay again and will recommend to every friend I know who travels to Manhattan.

holly brunzo

The Arlo was perfectly centrally located just a 13 minute walk to Time Square and the theater district. There were so many options to eat that you could walk on any corner and find something for everyone's taste. The welcome staff at the hotel was top notch! The elevator system has you feeling safe being that you need your card to even enter the floor to your room. The coffee shop and bar were elegant. I couldn't believe the value in the price. The hotel was modern and all the views from any room give you the New York experience you are there for. The Room was super clean had everything one would need amenity wise. This hotel surpassed my expectations. I would stay again and definitely would recommend.