Westgate New York Grand Central

Paulo dos santos

We had an exceptional stay at the Westgate New York Grand Central! The hotel is ideally located, perfectly situated for exploring New York. Everything is easily accessible on foot or by public transport, making our stay even more enjoyable. The staff is truly outstanding: always attentive, smiling, and extremely efficient. Every request was handled promptly and with great professionalism. We felt welcomed and valued from beginning to end. The room was comfortable, clean, and very pleasant after long days exploring the city. We highly recommend this hotel and will gladly return on our next trip to New York!

Bran

⸻ I had an absolutely fantastic stay at Westgate NYC! From the moment I walked in, the staff made me feel welcomed with their professionalism and genuine friendliness. The rooms are modern, spacious, and impeccably clean, with stunning city views that truly make you feel immersed in the heart of New York. What really stood out was the attention to detail — from the comfortable bedding to the well-appointed amenities, every little thing added to a seamless and relaxing experience. The location is perfect, with easy access to iconic attractions, shopping, and dining, yet the hotel itself offers a peaceful retreat from the city’s bustle. I also loved the on-site facilities, from the fitness center to the dining options, which made everything convenient and enjoyable. Whether you’re visiting for business or leisure, Westgate NYC goes above and beyond to make your stay memorable. Highly recommend — I can’t wait to come back! ⭐⭐⭐⭐⭐

Amy

Staff are lovely and very kind. I did find some minor issues with the room itself, mainly with the bathroom. There was hair in the drain when we checked in and also maybe small spots of mold on the wall? I noticed there wasn't good ventilation in the bathroom so this may have been the cause. There was also no overhead lights in the room so it was a bit dark even with all the lamps on, etc. With the size of the room, the tv looked quite small, but we aren't in the room often so this isn't a big issue. Otherwise, the room was very spacious for two people (Luxe King), and we quite enjoyed it. Location wise, we always like to book somewhere a bit away from the chaos. It is about a 20 minute walk from Times Square and 9 minutes from the closest subway entrance. We were using the subway very often during our stay so this added up, so please keep that in mind if you plan to travel around. Overall, other than little things with the room, we enjoyed our stay very much and would book again.

Olena Baranova

This was my first trip to New York, and it was amazing. The hotel’s location is excellent — right in the city center and very close to the main attractions. The staff were very friendly and knowledgeable, especially the doorman/concierge at the entrance. The room is small but clean and nicely furnished. The view from our window was stunning — a beautiful sunrise and an equally beautiful city at night. If I come here again, I would happily stay at this hotel. Highly recommended.

Lucia Meeks

Two grandmothers sharing a city we love with our 10 and 12 yr old grandchildren were very pleased with WestGate NYC. The hotel has been recently renovated and it shows! Everyone on staff was helpful, engaged, friendly, warm and welcoming. Rooms were impecable and from furnishings to linens all very good quality. Matresses excellent, pillows quite comfortable. The floor we were in was very quiet even as we were near the elevators. We rested soundly and comfortably. The location of the hotel was away from the high traffic / density tourist areas but only a short walk to reach all the places we were interested in exploring. Central Station is very near by. A couple of small local restaurants were good to get us started each morning. We had a very enjoyable trip and were very pleased with these accommodations. Our only wish: that our rooms could have been connected to each other for easier interaction at the end of each day.