Pestana CR7 Times Square

Andreea Larion

I’m giving it two stars and this is because the staff were really nice, accommodating and welcoming. But the hotel is not great, it lacks natural light so you go to sleep and wake up in the dark. The bathrooms are so small, you almost have to go over the toilet to fit and close the door, this is ridiculous and shocking, who even designed these rooms! Also, there is no storage for clothes, only a rack by the door with a few hangers. This hotel has not been designed with people sleeping in mind and this is the only reason people rent hotels, to use the bathroom and sleep. There is no chair and no table to put bits and bobs either, just a complete disregard for the need of the people. The pillows are also poor quality although I have to say the sheets were clean. Also what is with the duvet exposed between two sheets? I have stayed in much cheaper hotels around the world that were nicer and better. The communal areas are also a little bit depressing and not very warm and welcoming. I suggest the hotel hires a competent person that can rethink/redesign the rooms with comfort in mind.

Jacqui Smith-Bates

This is a lovely hotel! Rooms are very nice, very clean, quiet, and very well appointed (small-ish, but typical for NYC and quite comfortable). Service was outstanding. The front desk staff is kind, helpful, and always greet you with a smile. Shout out to Eugene and Rachel, among many other kind folks at the front desk. Outstanding customer service! Definitely recommend if you want to stay in the Times Square area.

Ruan Andrade

I recently stayed at Pestana CR7 Times Square, and I have to say, it was an amazing experience! From the moment I walked in, the staff were incredibly welcoming and attentive, making me feel right at home. The hotel itself is beautifully designed, and the atmosphere is vibrant yet comfortable. The management was equally impressive, ensuring that every aspect of my stay was seamless and enjoyable. They really go above and beyond to make sure guests have a memorable time. I couldn't have asked for a better location either – it's right in the heart of Times Square, making it so convenient to explore everything the city has to offer. Overall, my stay at Pestana CR7 Times Square was fantastic, and I would highly recommend it to anyone visiting New York City. I’ll definitely be back!

Mark N

I stayed at the Pestana for a few weeks, and thanks to the team that works there it felt like home! The reception team was amazing - they’re super friendly and helpful, wonderful customer service experience - their team goes above and beyond to help you. The room was super clean and nicely decorated. The WiFi there is amazingly fast! The rooms are sound proof as well, you will not hear any noise. Housekeeping service comes everyday, as needed. Amazing stay from start to finish!

UA

We had an absolutely wonderful stay at this hotel. Huge thanks to Lilly and Victor for their worldclass service - you made this trip unforgetable with your service and going the extra mile for us! From the moment we arrived, the staff were incredibly welcoming, professional, and helpful. The check-in process was smooth and efficient. Our room was spotless, stylishly furnished, and equipped with everything We needed for a comfortable stay. We especially appreciated the cozy bed. The location of the hotel is also perfect: quiet yet central, with easy access to public transport and within walking distance to many attractions. Overall, excellent value for money. I would gladly stay here again and highly recommend it to anyone visiting the area.