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    Back   Home     Destinations     Caribbean     Jamaica     Royalton White Sands Montego Bay, An Autograph Collection All-Inclusive Resort
Located In: Jamaica

Royalton White Sands Montego Bay, An Autograph Collection All-Inclusive Resort

Google Logo 3.8 Google reviews (4397)
Overview
Accommodation
Facilities
Diamond Club
All-inclusive
Dining
Hotel Reviews
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Overview

Overview

Tropical paradise meets modern luxury at the Royalton White Sands Montego Bay. This Autograph Collection All-Inclusive Resort has everything to ensure you and your loved ones have the experience of a lifetime. Contemporary styling sits alongside c...

Tropical paradise meets modern luxury at the Royalton White Sands Montego Bay. This Autograph Collection All-Inclusive Resort has everything to ensure you and your loved ones have the experience of a lifetime. Contemporary styling sits alongside colourful Jamaican touches in each accommodation, with every one completed with all the amenities needed for a carefree stay. Whether you’re enjoying a family getaway or a romantic retreat, you’ll discover a host of facilities to enjoy, including exciting water sports, stunning pools and a breathtaking beach. The fun continues into the evening where you can indulge in one of the hotel’s diverse selection of restaurants, enjoy live entertainment and have a night to remember at the weekly white party.

Distance from beach

Royalton White Sands Montego Bay is located next to the beach.

Distance from the airport

Royalton White Sands Montego Bay is approximately 36km from Sangster International Airport.

Pools
Restaurant
Bar
Gym
Beach
Spa
Kids Club
Wifi
For Families
Click to read more
Accommodation
Luxury Room
  • Balcony or terrace
  • Option of a king-size bed, 1 twin bed and 1 double bed or 2 twin beds
  • Sofa bed
  • TV
  • Air conditioning
  • Ceiling fan
  • USB charging stations
  • Complimentary Wi-Fi
  • Electronic safe
  • Minibar
  • Coffee maker (on request)
  • Bathroom with a rain shower
  • 24-hour room service
  • Garment steamer
  • Hairdryer
  • Vanity mirror
  • Iron and ironing board
Family Jacuzzi Suite
  • Balcony or terrace
  • King-size bed and bunk beds
  • Sofa bed
  • Living area
  • TV
  • Air conditioning
  • Ceiling fan
  • USB charging stations
  • Complimentary Wi-Fi
  • Electronic safe
  • Minibar
  • Coffee maker (on request)
  • Bathroom with a rain shower and a Jacuzzi soaker tub
  • 24-hour room service
  • Garment steamer
  • Hairdryer
  • Vanity mirror
  • Iron and ironing board
Diamond Club Luxury Room
  • Diamond Club benefits
  • Balcony or terrace
  • Option of a king-size bed, 1 twin bed and 1 double bed or 2 twin beds
  • Sofa bed
  • TV
  • Air conditioning
  • Ceiling fan
  • USB charging stations
  • Complimentary Wi-Fi
  • Electronic safe
  • Minibar
  • Coffee maker (on request)
  • Bathroom with a rain shower
  • 24-hour room service
  • Garment steamer
  • Hairdryer
  • Vanity mirror
  • Iron and ironing board
Diamond Club Luxury Junior Suite
  • Diamond Club benefits
  • Balcony or terrace
  • King-size bed or 2 queen-size beds
  • TV
  • Air conditioning
  • Ceiling fan
  • USB charging stations
  • Complimentary Wi-Fi
  • Electronic safe
  • Minibar
  • Coffee maker (on request)
  • Bathroom with a rain shower and a Jacuzzi soaker tub
  • 24-hour room service
  • Garment steamer
  • Hairdryer
  • Vanity mirror
  • Iron and ironing board
Diamond Club Family Jacuzzi Suite
  • Diamond Club benefits
  • Balcony or terrace
  • King-size bed and bunk beds
  • Sofa bed
  • TV
  • Air conditioning
  • Ceiling fan
  • USB charging stations
  • Complimentary Wi-Fi
  • Electronic safe
  • Minibar
  • Coffee maker (on request)
  • Bathroom with a rain shower and a Jacuzzi soaker tub
  • 24-hour room service
  • Garment steamer
  • Hairdryer
  • Vanity mirror
  • Iron and ironing board
Facilities

Facilities

  • Swimming pools
  • Children’s waterpark (located at adjacent Royalton Blue Waters, An Autograph Collection All-Inclusive Resort)
  • Children’s club
  • Teen hangout
  • Spa
  • Fitness facilities
  • Kayaking
  • Snorkelling
  • Introductory scuba diving lesson
  • Yoga
  • Pilates
  • Beach volleyball
  • Ping pong
  • Cooking classes
  • Dance classes
  • Games
  • Tennis (located at adjacent Royalton Blue Waters, An Autograph Collection All-Inclusive Resort)
  • Beach and pool olympics
  • Parties
  • Restaurants
  • Bars
  • Wedding services

    • *Please note that charges may apply to some activities and for the use of some facilities.

Diamond Club

Diamond Club

Diamond Club benefits include the following:

  • Butler service
  • Nightly turndown service
  • Preferential reservations in a la carte restaurants
  • Exclusive beach area with dedicated bar and waiter service
  • Personalised check-in and check-out at the lounge
  • Early check-in and late check-out (subject to availability)
  • Diamond Club Lounge private access
  • Selected premium drinks menu available in the Diamond Club Lounge (some restrictions apply)
  • Daily continental breakfast service in the Diamond Club Lounge
  • Evening hors d’oeuvres and afternoon snacks, including desserts in the Diamond Club Lounge
  • Upgraded room service menu
  • Selection of pillows from The Royal Spa pillow menu
  • Upgraded robes and slippers in room
  • Exclusive discounts on spa treatments and services (some restrictions apply)
  • Selection of in-suite liquors (one bottle per week)
  • Hydrotherapy for one hour per stay (based on availability)
  • Upgraded minibar restocked daily (according to consumption)

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the benefits on arrival at the hotel.

All-inclusive

All-inclusive

The Royalton White Sands Montego Bay all-inclusive concept includes the following:

  • Unlimited reservation-free dining
  • International and local liquors
  • Waterpark access
  • Access to the supervised children’s club
  • Fitness centre access
  • Daily entertainment and nightly shows
  • Stay at 1, play at 2 with access to the neighbouring Royalton Blue Waters, An Autograph Collection All-Inclusive Resort

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Gourmet Marche

  • International cuisine
  • Buffet dining
  • Serves breakfast, lunch and dinner
  • Dress code: Resort casual

Armadillo

  • Tex-Mex cuisine
  • Serves dinner
  • Dress code: Evening casual

Calypso

  • Authentic Jamaican cuisine
  • Serves dinner
  • Dress code: Resort casual

Jade

  • Asian cuisine
  • Serves dinner
  • Dress code: Evening casual

Hunter Steakhouse

  • A la carte steakhouse
  • Serves dinner
  • Dress code: Evening casual

Grazie Italian Trattoria

  • Italian cuisine
  • Serves lunch and dinner
  • Dress code: Resort casual for lunch service and evening casual for dinner service

Jerk Hut

  • Snack spot serving jerk-spiced meats

Taj

  • Indian cuisine
  • Serves dinner
  • Dress code: Evening casual

Zen

  • Teppanyaki and sushi bar
  • Serves dinner
  • Dress code: Evening casual

Scoops Gelato and Caffe Lounge

  • Offers desserts and coffee

C/X Culinary Experience

  • Seven-course chef’s table dining experience
  • Not included in all-inclusive dining
  • Serves dinner
  • Dress code: Resort elegant
Hotel Reviews
Google Logo 3.8 Google reviews (4397)
Nanette Hickman
Visited this resort with a group of 20+ and we were constantly told, "we're out". This included various foods being served, liquor (very limited options), and more. The entertainment provided by the vibe crew was fun during events. I would have liked to have seen more food options for dinner and breakfast other than the buffet. Restaurants had few to no open reservations during our stay. They could have done more to let us know about the app and activities available during our stay. The resort is beautiful, but our view was a turf roof from our balcony.
LaKendra Brown
I have to say this was one of the worst resorts I have been on. The location itself just didn't look safe. The room wasn't stocked when we checked in which leads me to think it wasn't cleaned. The restaurants was already booked up the day we checked in so I didn't get to experience that. I was able to book one restaurant but it was the same food from the buffet. I liked the buffet but they was closed from 10:30am - 12:30pm. So in between time it was no food to eat because we couldn't get a reservation. At night time the buffet closed at 10pm so after 10pm you had to get room service. Room service took two hours to come and the food was terrible. The elevators at the resort was like a sauna. The night life was not it. All the swim up pools was closed by 7pm. They had one indoor bar on the resort but that was OK. I was with a wedding party with over 100 guest and we made the best of it. Each night we was looking for places to hang within the resort and we couldn't find anything to do. It was like a ghost town. We spoke to the manager and he said he would look into the issues we was having but never followed up.
Dr. Wendy VanHosen
I regret to have to provide this complaint but I believe it is necessary to inform someone of what my husband and I experienced at the Hideaway Royalton adult only resort in Montego Bay. The trouble began with the check in process. When we entered the Diamond Club area, there was a woman in a bathing suit seated on the check-in desk talking to the person who was supposed to be checking in guests. Because of his pre-occupation with this woman, our check-in process turned into a disorganized chaotic 2 hour mess. Several other guests arrived after us but were helped before us when other staff members arrived. When we finally got our room assignment, I was absolutely shocked by the room and truly thought there must be a mistake. We purchased a 5 night stay in a luxury junior suite with a king bed and butler. I’ve attached a picture of what was advertised versus what we received. There was NOTHING about our room that would make it a suite. I’ve also attached a picture of the room we received, which looks very much like a double bed standard room. We attempted to get a room change but was told nothing could be done. To add insult to injury, we sat for the 1 1/2 hour vacation club presentation and was taken to a model room to demonstrate the level of quality we would receive if we joined the vacation club. The model room shown during the presentation was described by the representative as a luxury junior suite with king bed and butler service. The same description given for the room we were assigned for our stay, but the model room was twice the size of our room and was clearly a suite. This only confirmed my suspicion that what we were being told could not be trusted. There is no way that I could believe that what was being promised during the vacation club presentation would ever truly be delivered. Also, we did not have any communication from our butler until our 3rd day on the resort. The butler shared that a different butler should have been in communication with us during our first two days. Unfortunately, that did not happen. Other concerns during our stay was that there was no hot water and all of the “different” restaurants served the same food but gave it a different name. We had to take a cold shower for 5 days. We thought by selecting a Marriott resort that we could confidently expect quality and that we could trust what we were sold. This did not happen. I respectfully request a refund for our stay. What we received is not what was advertised and not what we paid for.
Trina Lawson
Unfortunately, our experience at this resort was very disappointing. The food quality was poor—bland, overcooked, and lacking variety. The hospitality left much to be desired; staff interactions felt cold and unwelcoming, especially when compared to the warm and friendly service we’ve received in Montego Bay. The check-in process was chaotic and extremely frustrating. There was little direction, long wait times, and overall poor organization. As for the rooms, they were far from impressive—dated interiors, cleanliness concerns, and not the level of comfort you’d expect from a resort of this price point. The one saving grace of our stay was the entertainment by the pool. The entertainment team was vibrant and fun, bringing energy and life to an otherwise underwhelming experience.
Cynthia Smith
Disappointed with My Stay at Royalton Hideaway I have visited Jamaica many times, and Royalton properties have always been my go-to choice based on various factors. However, had this been my first experience, I would never return. I booked the Diamond Club as usual, but this stay was far below the standard I’ve come to expect. Normally, upon arrival, I am met with smiles, music, and a welcoming atmosphere—but this time, the mood felt somber, indifferent, and, honestly, rude. Throughout the Diamond Club, I kept hearing similar complaints from other guests. The staff seemed downbeat, with many coming across as impolite or even condescending. One particular staff member, Kerrinne, clearly needs additional customer service training. I never received the 600 credits I repeatedly asked for, nor was I given any proper introduction on what to expect during my stay. The check-in process felt transactional—take my money, hand me a band, and then wait…and wait…and wait. The room quality did not match Diamond Club standards. Blue Waters rooms provide a far superior experience in comparison. For an adult-only setting, the resort felt sluggish and uninspired, except for the pool bar, where some energy could be found. As a solo female traveler, I was frequently propositioned, making my stay uncomfortable. I didn’t come here seeking romance—I came for peace. On a positive note, my butlers, Dan and Rikki, were helpful, but given my previous experiences at this resort, I have a strong basis for comparison. The food was inconsistent—breakfast was enjoyable but slow (please assign another smoothie maker to speed things up). Unfortunately, I cracked my molar on a bone in the jerk chicken. The dinner options were merely average, nothing remarkable. The property itself is clean but uninspiring. Jamaica is known for its vibrant energy, music, and overall vibe—but that essence was missing during this visit, leaving me deeply disappointed. While I still made the most of my time by relaxing in my room, this experience was not what I anticipated from Royalton Hideaway.
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