Couples Tower Isle

Katusha Clark

Rooms are a bit dated as much of Jamaica is, however my house is also dated. It’s fine :) Common areas/ restaurants/ outdoors are gorgeous and likely where the bulk of the money goes. Amenities are top notch, you will always find something fantastic to eat and drink from poolside burgers to formal dining. The entertainment crew keeps it lively if that’s what you’re into, the spa and grounds crew keeps in serene if that’s more your speed. The Au Natural island is really an amazing feature. There is a swim up bar on one end and a quieter place to relax on the other. They also bring food and entertainment to the island so there’s no need to get dressed to get anything. There is a bathroom and snorkel access as well. We had a jetted tub room overlooking the island and the views were spectacular, though I’m sure the garden views are as well. Everyone we met has been upbeat, energetic and made us feel not only welcome but special. We booked here after the hurricane changed our original plans, but we are already making plans to come back. Thank you CTI!

Lesa Unica

Our stay at CTI was very good. This was our first time in Jamaica, and we were excited to stay at Couples. I did a lot of research before choosing this resort, and I’m glad I did. The staff were friendly and pleasant to deal with throughout our stay. I loved the location and the beach, and the food was good overall. However, we were expecting to see more local fruits and dishes such as mangoes, Genips, fried plantains, and breadfruit. While the food was enjoyable, our expectations were a bit different in that regard. The most disappointing experience for me was the shopping trip. We were excited to support the local community, especially after Hurricane Melissa, but we were taken to a plaza owned by Indian businesses. There is nothing wrong with that, but I had hoped the excursion would focus more on supporting local Jamaican vendors. Everything else was very good. We especially enjoyed the included Catamaran Sunset Cruise, and the water sports team were friendly and made our time on the water fun and memorable. The bed was very comfortable. We enjoyed the nature walk around the property with Alfred, he was very knowledgeable and took time to explain about the various plants and trees on the property. As a cat lover, I was also happy to see the cats on the property that was a bonus for me. Overall, I would return to Couples in the future, but I would choose a different location, possibly Negril, for a change of scenery.

Paul Faucher

Great place with a lot of history. It is a older hotel but still very nice. The beach is on the smaller side. Scuba team is excellent. Aquatics team ok. Restaurant / bar options are excellent and the staff there are top shelf in the service industry.

Nicole Marker

Wonderful experience at this resort. Food, staff and service was top notch. Buffet was always plentiful and varied. Top shelf alcohol. All the restaurants we tried were delicious. Older resort so some areas are a bit dated but they are currently updating. Not a huge beach but Beautiful and more private feeling. Loads of lounge chairs and spots with varying levels of sun. Rooms were so clean, fridge stocked. Lush garden to explore in the front. We will definitely be back.

Lauren

Our trip was planned for a few weeks after Hurricane Melissa, so we weren’t sure what to expect. We were so happy we didn’t cancel, because it met and even exceeded our expectations. The beach was beyond perfect. Beautiful soft sand, warm water with gentle waves, and cool fish everywhere if you bring goggles and take a moment to look. Breathtaking photo ops everywhere. We loved the water activities like snorkeling and kayaking (included). The food was overall great. The largest space, and the one that is open for breakfast, lunch, and dinner, is the Patio Restaurant, which is a buffet. The food is fresh and good and varies day to day. There are four smaller restaurants as well as a coffee shop and the “Veggie Bar” (juice, smoothies, and healthy bites). As vegans, we were a bit worried about getting our money’s worth and having fun options, but we were assured that we would be accommodated. Everyone from the front desk to the management/chefs assured us that if the offerings didn’t meet our needs, they would make something custom for us. At first, it was nice to get special attention, but it became a little frustrating to repeatedly explain to different staff (hosts, servers, chefs) what we needed. There was definitely some confusion about the distinction between veganism and vegetarianism. The staff were so kind and went out of their way for us, but we ultimately felt like a burden. We would have preferred if their menus/buffet signs just had a few vegan options that were clearly labeled, the way they did for gluten-free items. We were constantly wondering whether many items such as cornmeal porridge, callaloo rice, ital stew, and baked potatoes were vegan or not. We were most excited about the Veggie Bar, since we love health food, but we were disappointed that the options were sparse - basically limited to hummus, carrots/beets, and one kind of juice per day. We ended up having most of our meals at the buffet, and in the end, we did not go hungry (far from it). We especially loved the food at the theme nights (every Wednesday and Saturday). And the coffee deserves a special mention - Blue Mountain coffee served in abundance from morning to night. Now, the hospitality. Their catch phrase is “Welcome Home,” and we truly felt like we were treated like family. Very special and will keep us coming back.