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    Back   Home     Destinations     Caribbean     Mexico     Royalton Riviera Cancun
Located In: Mexico

Royalton Riviera Cancun

Google Logo 4.1 Google reviews (10595)
Best Price From £1229.00pp
Jul 2025
£1739 pp
All Inclusive
Aug 2025
£1709 pp
All Inclusive
Sep 2025
£1529 pp
All Inclusive
Oct 2025
£1779 pp
All Inclusive
Nov 2025
£1949 pp
All Inclusive
Dec 2025
£1229 pp
All Inclusive
Jan 2026
£1409 pp
All Inclusive
Feb 2026
£1609 pp
All Inclusive
Mar 2026
£1609 pp
All Inclusive
Apr 2026
£1539 pp
All Inclusive
May 2026
£1519 pp
All Inclusive
Jun 2026
£1609 pp
All Inclusive
Jul 2026
£1729 pp
All Inclusive
Sep 2026
£1599 pp
All Inclusive
Oct 2026
£1859 pp
All Inclusive
Overview
Accommodation
Facilities
Diamond Club™Benefits
All-inclusive
Dining
Hotel Reviews
More...
Overview

Overview

Seek out endless amounts of child-like joy at Royalton Riviera Cancun, a fabulous 5-star, all-inclusive resort blessed with the white sand beaches of Mexico. Searching for an exotic and unforgettable escape for the whole family? Look no further… l...

Seek out endless amounts of child-like joy at Royalton Riviera Cancun, a fabulous 5-star, all-inclusive resort blessed with the white sand beaches of Mexico. Searching for an exotic and unforgettable escape for the whole family? Look no further… lifetime friendships are to be made at the Kids Club and Teens Club, while you switch off with a mesmerising massage at The Royal Spa. This tropical paradise offers a wide selection of exhilarating water sports and innovative fitness classes to stay active while you are away. You will never run out of mouth-watering dishes at one of the many world class restaurants featured at this resort. Enjoy a wild night of thrilling live entertainment and experience the unique and exciting Casino del Mar! A truly once-in-a-lifetime experience.

How far is the nearest beach?

Royalton Riviera Cancun is located on the beach.

Distance from the airport

Cancun International Airport is approximately 16km from Royalton Riviera Cancun.

For Families
Pools
Bar
Spa
Gym
Wifi
Beach
Click to read more
Accommodation
Luxury Junior Suite
  • Available in Swim Out, Ocean View and Mangrove View
  • 1 King bed or 2 Queen beds
  • Sofa bed
  • Exclusive DreamBed™
  • Balcony or terrace with Jacuzzi soaker tub
  • Royalton Signature rain shower
  • Air conditioning
  • Free Wi-Fi
  • Minibar with complimentary snacks and drinks
  • USB charging stations
  • Electronic safe
  • Television
  • Garment steamer
  • Hairdryer
  • Ironing board
  • Coffee maker upon request
Luxury Suite
  • Available in Ocean View and Mangrove View
  • 1 King bed or 2 Queen beds
  • Sofa bed
  • Exclusive DreamBed™
  • Balcony or terrace
  • Royalton Signature rain shower
  • Jacuzzi soaker tub
  • Air conditioning
  • Free Wi-Fi
  • Minibar with complimentary snacks and drinks
  • USB charging stations
  • Electronic safe
  • Television
  • Garment steamer
  • Hairdryer
  • Ironing board
  • Coffee maker upon request
Luxury Family Suite
  • Ocean View
  • King bed
  • Sofa bed
  • Exclusive DreamBed™
  • Balcony or terrace
  • Living area
  • Royalton Signature rain shower
  • Jacuzzi soaker tub
  • Air conditioning
  • Free Wi-Fi
  • Minibar with complimentary snacks and drinks
  • USB charging stations
  • Electronic safe
  • Television
  • Garment steamer
  • Hairdryer
  • Ironing board
  • Coffee maker upon request
Luxury Presidential One Bedroom Suite
  • Available in Swim Out, Ocean View, and Ocean View Rooftop Oversize Jacuzzi
  • King bed
  • Sofa bed
  • Exclusive DreamBed™
  • Balcony or terrace
  • Living area
  • Kitchenette
  • Walk-in closet
  • Royalton Signature rain shower
  • Jacuzzi soaker tub
  • Air conditioning
  • Free Wi-Fi
  • Minibar with complimentary snacks and drinks
  • USB charging stations
  • Electronic safe
  • Television
  • Garment steamer
  • Hairdryer
  • Ironing board
  • Coffee maker upon request
Luxury Suite with Terrace Jacuzzi
  • Diamond Club™ benefits
  • Ocean View
  • 1 King bed or 2 Queen beds
  • Sofa bed
  • Exclusive DreamBed™
  • Balcony or terrace
  • Royalton Signature rain shower
  • Jacuzzi soaker tub
  • Air conditioning
  • Free Wi-Fi
  • Minibar with complimentary snacks and drinks
  • USB charging stations
  • Electronic safe
  • Television
  • Garment steamer
  • Hairdryer
  • Ironing board
  • Coffee maker upon request
Facilities

Facilities

  • Swimming pool
  • Restaurants
  • Bars
  • Casino
  • Fitness centre
  • Fitness classes
  • Dance classes
  • Cooking classes
  • Water sports (including kayaking, snorkelling and introductory scuba diving lessons)
  • Activities (including beach volleyball, ping pong and trivia games)
  • Tennis courts
  • Splash park
  • Spa
  • Night entertainment and shows
  • Kids club
  • Teens club (including PlayStation video games)
  • 24-hour room service
  • Wedding services
  • Event hire
  • Meeting, conference and exhibition facilities
  • Upgrade to Diamond Club™
Diamond Club™Benefits

Diamond Club™Benefits

  • Butler service
  • Preferred room locations with views
  • Private pool
  • Evening turndown service
  • Priority reservations at specialty restaurants
  • Exclusive beach bag slippers and area with bar and waiter service
  • Personalised check-in and check-out at the lounge
  • Early check-in and check-out (subject to availability)
  • Diamond Club™ Lounge private access
  • Selected premium drinks menu available in lounge (some restrictions apply)
  • Exclusive breakfast service in lounge
  • Evening hors d'oeuvres and afternoon snacks in lounge
  • Upgraded 24/7 priority room service menu
  • Upgraded minibar restocked daily (according to consumption)
  • Selection of in-suite liquors (one bottle per week)
  • Aromatherapy & One hour hydrotherapy access per stay
  • Upgraded robes amenities and slippers
  • Exclusive discounts on spa treatments and services (some restrictions apply)

*Please note that charges may apply to some activities and for the use of some facilities.

All-inclusive

All-inclusive

Royalton Resorts Cancun is an all-inclusive resort. This generally includes breakfast, lunch and dinner, which will be served in a variety of their restaurants. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Gourmet Marché

  • International buffet
  • Breakfast (7am to 11am)
  • Lunch (12:30pm to 3:30pm)
  • Dinner (6pm to 10pm)
  • Dress code: Evening casual

Agave

  • Mexican cuisine
  • Dinner (5pm to 10pm)
  • Dress code: Evening casual

Armadillo

  • Diamond Club™ guests only
  • Tex-Mex cuisine
  • Dinner (6pm to 10pm)
  • Dress code: Evening casual

Caribbean Grill

  • Caribbean cuisine
  • Lunch (12pm to 5pm)
  • Dinner (6pm to 10pm)
  • Dress code: Evening casual

Grazie Italian Trattoria

  • Italian cuisine
  • Lunch (12pm to 4pm)
  • Dinner (6pm to 10pm)
  • Dress code: Evening casual

Hunter Steakhouse

  • Authentic steakhouse
  • Dinner (6pm to 10pm)
  • Dress code: Evening casual

Score Sports Bar

  • Pub & grill
  • (11am to 12am)
  • Dress code: Resort casual

Taj

  • Indian cuisine
  • Dinner (6pm to 10pm)
  • Dress code: Evening casual

Zen

  • Japanese cuisine / Teppanyaki
  • Dinner (6pm to 10pm)
  • Dress code: Evening casual

Scoops Gelato and Caffe Lounge

  • Sweet and savoury treats, coffee
    • (7am to 10pm)
  • Dress code: Resort casual

C/X Culinary Experience

  • Personal chef
  • Dinner (6pm to 10pm)
  • Dress code: Evening elegant

24-hour room service is available.

*Opening hours may be subject to change.

Hotel Reviews
Google Logo 4.1 Google reviews (10595)
Mia Jones
Not luxurious at all. When we arrived at our room, we immediately noticed the run-down condition of it. There were mosquitoes flying around everywhere inside our room, and 3 dead ones in the tub. The fridge didn’t work, and after complaining several times and the staff telling us they replaced it (they didn’t), we resorted to using our friends’ fridge for our baby formula. The staff knew we had a baby yet put us in a room right next to the loud music area of the resort. My baby ended up getting bitten by a million mosquitoes, and we had to buy bug spray from the gift shop which was $26!!!!! Guest services refused to compensate us for that. They “fumigated” our room (we could not enter for 2 hours) yet the mosquitoes remained. Ordered room service 3 times. First time was fine, second time never came, third time came after an hour and the food was laughably bad. The resort is supposed to have all these bars and restaurants but most of the bars are closed and the restaurants require reservations well in advance. The portions are also really small, like tapas. The buffet was huge but not the quality you would expect. The pools were nice, but the beach was full of seaweed and there were some structures under construction which took away from the vibe. The beach chairs were all really close together and the whole beach area felt like an afterthought. The beach bar ran out of beer and ice. The drinks were also really weak. My friends and I “drank the rainbow” meaning we had a cocktail for every color of the rainbow. 6 cocktails. We were barely buzzed. The pool had a snack window and we got the most outrageously leathery hot dogs I’ve ever seen. The only positive thing about this resort was how hilariously terrible everything was. If you like to laugh and hate luxury, you should definitely come here.
jay steward
We have just enjoyed a lovely week at the Royalton Riviera Cancun. We booked 2 Diamond Club rooms, not only are they nicer but you also have full access to all of its restaurants and bars. All the staff were really pleasant and ever helpful. In the DC you also get a butler who can book all of the al a carte restaurants for you. Some of the service issues we encountered coupled with a few of pool areas are needing some repairs means I can't give 5 stars. I don't think it's acceptable for you to get starters served before they have even found your bottle of wine, this is supposed to be 5 star. Incidentally and much to their embarrassment they couldn't find the ordered (and paid for separately but refunded) bottle of wine, not a shining moment. The hotel is closing in August for a refurb so that might sort those issues out. The pools were lovely, swim up bars at all of them. The beach is absolutely fabulous, sunrise on first morning was stunning. Rooms were very nice and the aircon was great. All the food we ate was fantastic, the buffet was really good, favourite family meal was at the Tepanyaki. We recommend this place and we also suggest that the Diamond Club is the way forward and worth the extra money, it does come with plenty of addition perks (listed on the website), however we probably wouldn't return as there are plenty of other nice places to visit in the world.
Taylor Quintanilla
Don’t come here!!! I’m literally 27 years old and I can get down with the most ghetto stuff and this was awful for me. I’m giving two stars because the food was good in the restaurants and the pools were nice. First off- the check in process (we upgraded to diamond club) was horrific. Took 3 hours to get checked in, and receive our luggage, no AC in the little “diamond club”, and no ice or cold drinks. I was sweating my ass off this entire trip. Our room situation was so messed up. We booked swim up suites for 6 of us (3 suites) and literally got 4th floor rooms with double beds in them. We were not able to be moved or upgraded due to availability. For our trouble, we were given 2 “free” days of the Bali beds at the pool. WRONG!!! These still appeared on our bill and had to fight with multiple people to get them removed. Every staff member would ask “who did you speak to” every time I checked on the status of a complaint I had. No one ever made a note or record of anything that was happening. The service sucks. Room service was gross and took forever to show up (if it even did). We were promised butlers with our diamond club upgrade but I kid you not they did not exist. The “resort credits” you are promised are a joke. It’s like $5 here and there in a giant coupon book. Literally go anywhere else I am BEGGING YOU!!! Don’t waste your money!!!
Evie Morales
Where do I start? Let's start with the check in process. It took us close to two hours to check in and the reception staff was not welcoming or friendly. We usually stay at other hideaways for the customer service but they were lacking just that. I visited with my friend to celebrate my birthday and it became memorable for the wrong reasons. We had requested rooms close to each other and they were not able to accommodate. Then after waiting for the long check in my room key did not work which was another trek to the other side of hideaway. The guest services that they had for hideaway clients on our side were for the diamond clients. The next day our door would not close. When I asked a worker for assistance they seemed bothered and told me to go to security to report I was supposed to leave my open room and go to security. Perfect solution. Then we requested to have our room clean and they bought a few towels in the room and left them at the foot of the bed and that was the extent of their cleaning. The next day we put the do not disturb sign and they went in and cleaned. We had so much problem reserving for the restaurants and we requested help the person seemed bothered and didn't help much. And that is not even addressing the service in the bar, the sports bar and the dinner buffet. Instead of closing for renovations they should close permanently as the powers that be at Royalton need to make sure that vacations are what we pay for and not have this happen. If I could give a zero rating I would.
Joel Baez
We recently stayed at the Royalton Riviera Cancun, and overall, the experience was average and did not live up to its luxury branding. While the Junior Suite was spacious, clean, and comfortable enough for a family of four, other aspects fell short. The food was one of the biggest letdowns, quality was mediocre, with limited variety, and securing dinner reservations required logging into the hotel’s app at exactly midnight, which was inconvenient and stressful. Walk-in options were scarce, and we consistently encountered long lines, even at breakfast. Pool areas were crowded, and unless you woke up very early to claim a chair, you’d be out of luck for the day. The hotel had good on-site activities and felt very secure thanks to multiple checkpoints, which we appreciated. However, the location is isolated, with no nearby amenities and no access to Uber, making off-site trips difficult and expensive. Overall, this resort felt more like a mid-range all-inclusive rather than a true luxury destination. With improvements in food service, reservation systems, and crowd management, the experience could be significantly better.
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BEST PRICE FROM Flight & Hotel
£1229pp
Jul 2025
£1739pp
All Inclusive
Aug 2025
£1709pp
All Inclusive
Sep 2025
£1529pp
All Inclusive
Oct 2025
£1779pp
All Inclusive
Nov 2025
£1949pp
All Inclusive
Dec 2025
£1229pp
All Inclusive
Jan 2026
£1409pp
All Inclusive
Feb 2026
£1609pp
All Inclusive
Mar 2026
£1609pp
All Inclusive
Apr 2026
£1539pp
All Inclusive
May 2026
£1519pp
All Inclusive
Jun 2026
£1609pp
All Inclusive
Jul 2026
£1729pp
All Inclusive
Sep 2026
£1599pp
All Inclusive
Oct 2026
£1859pp
All Inclusive

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