Iberostar Waves Tucan

baptiste henaut

I stayed with my family for two weeks at this hotel and it was a very good experience. I enjoyed every activity I did during this period. The staff were always friendly, helpful, and professional. The food was very good with a lot of variety, and the restaurants were well organized. The rooms were comfortable and well maintained, and the location is perfect, close to the beach and the city. We really enjoyed our stay and would definitely recommend this hotel. We would love to come back! Thank you Jan for your attention.

Tahereh H.

My family and I had a fantastic stay at the Iberostar Tucan Resort in Playa del Carmen. This resort is a true gem, perfectly balancing a natural, peaceful environment with all the comforts a family could need.The traditional design of the resort is beautiful and extends throughout the entire area, creating a wonderful atmosphere. You can spot peacocks, monkeys and other wildlife, which we absolutely loved. It genuinely provided a sense of peace. The rooms were nice, clean. The beach and pools were outstanding—always clean and well-maintained, perfect for relaxing or playing in the sun.The restaurants offered a great variety of food and fresh fruit options. The only minor area for improvement we noted was the Christmas Eve and Day performance and lack of excitement we anticipated for such a special day. Overall, the Iberostar Tucan is a beautiful and relaxing retreat that we would highly recommend to any family looking for a unique, nature-filled escape with great amenities.

Sandra R

The resort is very environmentally friendly. There is amazing wildlife roaming the grounds like peacocks, coatis, iguanas and agoutis. They also have flamingo, turtles and monkeys. The fitness classes are world-class with Sergio and Omar. Julio remember us and had a table ready with our beverages. My only negative is the rooms. They are very dated with stucco and no drawers to put your clothes way. The housekeeping is top notch we would go the gym for a class and return to a clean room! Overall great experience!!!

Koray Aktas

Amazing hotel with nice events, great food and amazing staff. Ariati welcomed us, helped us with some baggage issues, gave great information regarding activities and made sure we had everything we need! Cinthia from entertainment also did a great job! Don't book a table for any special event like new Year's Eve though - you can just get the drinks as usual the the bar and the service in the VIP/Paid area is horrendous because there a not enough waiters for the amount of tables

Emile Beaucage

Johanna was very kind , helped us on multiple activities ( dance in the pool, dance lessons, volleyball, various events, ect) and also with the towels. Helped us a lot with general things in the hotel. Omar ,waiter at the cozumel ( quetzal ? ) buffet was amazing with us , we always wanted to sit in his section. Fanny at the photo booth was the best and we got great pictures! Food is amazing! for the room , just change the door!