Rodos Palace

Teganalexandra

The photos that where advertised made this hotel look very nice, my only issues would be that the aircon hardly worked.. we couldn’t book for dinner as they said it was closed for 2 nights and we weren’t able to lay by the pool as each sunbed had a towel on by 9am. it was very nice being by the beach and our room had a lovely view of it. the food all together was nice and both breakfast and dinner had a good selection. the games room was also enjoyable.

Damian Lutomski

The hotel is very large (the main building has 17 floors) but unfortunately, there are only three elevators. Sometimes during breakfast hours, you have to wait up to 10 minutes because the elevator comes from the top floor and stops at every floor (since there are people waiting on each floor). It really takes a long time for the elevator to get down. Additionally, as I mentioned, the hotel is huge, but there are not enough sun loungers by the pool compared to the size of the hotel. So if you plan to go to the pool after 11-12, you won’t find a spot. On the plus side, the hotel’s location is great – just cross the street and you’re on the beach, with many cafes, shops, etc., nearby. However, the food in the hotel was very poor, and I was very disappointed. On the bright side, food was available until midnight. The superior room was nice and appeared to be recently renovated, but it was evident that the lower floors hadn’t been renovated in a long time.

Austin Coleman

Sold a lie. This is such a poor hotel that should be no where near a 5 star. If you are planning to book, just bare in mind that all-inclusive only means you have access to one awful bar and one awful restaurant. The other restaurants and bars require you to pay for "ultra" which still means you don't have access to everything as the restaurants are fully booked and some drinks you still have to pay for. The rooms are very basic. We had a garden suite which meant we had to get in a small van to drive us up to our rooms - it's ridiculous! The staff appear unmotivated and rude. They are just a conveyor belt for people even in the "exclusive" bars where they started just giving up paper cups! There are no where near enough sunbeds. The sunbeds are mostly broken and you're LUCKY to get a bed with a cushion on it. I would NOT recommend this place, nor would I come back here. The only positives was that it was beautiful weather in a good location for the airport.

Kay

where do i start, firstly i reported shower holder not working on first day and day seven still not fixed. all inclusive if more than two people only allowed 2 drinks to take to group at a time. food for a 5* is appalling same stuff every day and cold. very poor choice. staff are very rude and non helpful. the entertainment team was the best though. No mini fridge unless you upgrade then you get better stuff. Beach you have to pay £12 euros for 2 beds when the hotel advertises on the beach. will never return nor never recommend this hotel.

molly shaw

If I had paid a lot of money for this with high expectations, I would have been incredibly disappointed. If this hotel would be honest and label itself a three star then I wouldn’t have any complaints. However, this hotel labels itself a 5 star which judging by the standard of service we received and the standard of food and drink is a huge oversight. Our experience was not all negative - the slightly older woman with the curly hair at the customer service desk was incredibly lovely and helpful. Her colleague however, the slightly younger one with the darker hair was completely and utterly useless and also very rude/dismissive of us. We received the same standard of service from the all inclusive bar staff, particularly the young girl in the white shirt, who questioned us every time we went to the bar if we were actually all inclusive. This would have been fine to ask on day one but by day five it was getting boring and clearly targeted, as we noticed she did not ask anyone else repeatedly. In short, most of the staff here are miserable and incredibly rude. The all inclusive drinks are also all from some sort of dispensary soda machine meaning they are all flat and full of syrup, and not at all fresh. The pool area is nice enough - however most of the sunbeds do not have any pillows on which means everyone fights for the few that do or settle for laying down on bare wood. The hotel claims they remove towels if reserved before 10am however when we arrived to the pool at 9:15am almost all beds were reserved with no people on them. The hotel itself is very tired, most of the interior is stuck in the 70s. We were also not made aware there was an international conference on during our stay; which destrupted our entire week. On our last two days the entire pool area was removed of sun beds and replaced by over 70 tables for a banquet. It also made it very uncomfortable to walk around the hotel in beachwear as it was surrounded by men and woman in corporate dress. This would not have been a problem were we made aware of this before hand - but we were not. We stayed in a premier room, which was tidy but not clean. The older rooms look incredibly dusty and tired and I personally wouldn’t even consider the hotel unless staying in a premier room. There is also a lot of mold dotted around the hotel - including in our room, the hotel main floor and all around the pool area. To top it off - our aircon also didn’t work! To conclude, if you are coming here planning a very relaxing experience with great food and good drinks; you will be duly disappointed. If you are coming here expecting flat and over-sugary drinks with rude staff as an accompaniment, this is the hotel for you!