New York Marriott Marquis

Abigail Huffman

We had such a lovely Valentine’s weekend at the New York Marriott Marquis! The location was excellent and we loved being able to walk to so many nearby spots, including the show we came to see. The subway was also just steps away, which made getting around incredibly easy. Check-in and check-out were both quick and seamless, and every employee we encountered was genuinely kind and welcoming. We enjoyed visiting the bar and grabbing coffee from the gift shop a couple of times during our stay. Everything we tried was delicious. The view from our room was absolutely amazing and made the weekend feel even more special. The only small downside is that you do hear typical city noise, like car horns and sirens. However, with the TV on, we were able to sleep comfortably. We would absolutely return and look forward to staying here again!

Dennis Larkin

I’ve been going to this hotel since it opened in 1985!! I still love riding the glass elevators to the top floor and back down. I stayed there with my siblings on Labor Day weekend in the summer of ‘24 and the summer of ‘25 and had an awesome time. We had connecting rooms which always makes it more fun! The hotel is right in the middle of Times Square among the hustle and bustle of Manhattan. Super easy to walk to Broadway shows, dine at local long established restaurants like Sardi’s and Carmine’s and course shopping. TKTS is also just steps away for good deals on Broadway shows. Since Times Square is literally the center of everything you’re just a quick subway ride, cab or uber ride uptown to the Museum of Natural History, Central Park, Lincoln Center and more OR downtown to the High Line, SoHo, the Statue of Liberty and so much more. The Marriott Marquis Times Square location is truly an iconic landmark at this point. The location can’t be beat. Lastly, in spite of a bumpy reservation hiccup, the staff made up for it and gave us an incredible room overlooking Times Square. Highly recommended!!!

Courtney McFarland

Excellent location and property. Beautiful rooms and views. Staff were generally helpful and friendly. As some noted, elevators can be a bit frustrating but didn't hold us up much. Location excellent for Broadway shows and shopping! I'm concerned about technology here. We started to wait in line to check out and confirm the daily 40 fee was properly charged and offset by the promised credits, but a service agent would not let us enter the line. We are Marriott elite members and I have never had this happen. He kept saying the hotel needs over 48 hours to process charges and that no receipt would be ready. I told him I'd just review posted charges and he said there would be none yet. Concerned that a hotel of this size can't figure out how to post charges as they are incurred. Makes it seem as if they want you off property so you can't easily handle bill issues. Not a great look. Suggest they focus on technology upgrades that allow them to see current amounts due from guests.

Steve C

A mix of good, bad and ugly The Good: the rooms are in great shape and super comfortable. Some of the rooms of have great views of time square too. The house keeping staff is kind and for being in Times Square, the place is surprisingly clean. The rooftop bar is really nice and def is a must if you’re there The bad: as other reviewers mentioned, the elevator situation is an issue. In prime hours, expect it to take at least 5-10 mins to get up or down to your room (each way). As much as a high floor sounds desirable, I couldn’t imagine the wait if you were on a top floor The ugly: I’ve stayed at hundreds of Marriotts. Never once have I had my room downgraded. Triple check and maybe call in advance to make sure they have the room you booked available!!! The staff were able to work it out, which I was grateful for. But the tone was unnecessary aggressive and made me feel like was a complete nuisance. Maybe that’s just a NY thing but she’s truly the only person to have actually offended me on a 4 day trip. The hotel is a solid choice but with the customer service, I would not return unless there was an event there

Allie Huffstutler

My husband and I recently stayed for four nights for a conference within the hotel. The staff were excellent and the hotel was very clean. Our room directly faced Times Square. I saw two Broadway shows while here - it was nice being just steps away. If you have your choice on where to stay in NYC, Times Square wouldn't be high on my list. Much prettier areas of the city. But, if you have to be in Times Square this is a good choice.