New York Marriott Marquis

Aaron Smith

Great place if walking times square is your goal, view from the room we had sucked, all we could see was the construction of a new tower out of our window. But the hotel is beautiful and right in on Times Square. Would stay here again but hopefully the views are better in other rooms. We had a king corner suite but only one tiny window with no view.

MJ Fryer

First time at the Marquis and it won't be our last. As former NYers, the hotel always seemed kind of hokey/touristy. Well, we were proven wrong and happily I might add! The service is TOP NOTCH! From the reception (who went out of their way to offer up an hour later check out with a new card for the M lounge) to the guys handling valet and luggage, to the waiter in the M lounge who cleaned up with a huge smile on his face, our stay was fabulous. Everyone was friendly, helpful and welcoming. Our room was quiet and well-appointed. I liked the way you had to use your card via screen to get to your floor. The 8th floor has a great atmosphere and the M lounge was a perfect place to unwind after a long day of sightseeing. You can't beat the location with everything at your fingertips, Times Square and the rest of Manhattan ready when you are. We were just so impressed with all of the staff and it made us proud of our city. Keep up the good work!

Morimoso

This hotel is a massive structure with nearly 2000 rooms. It took over 4 hours at check-in for us to get our room! We were not alone; during our stay we would see many guest with their luggage sitting on the lobby “benches” waiting for their room. I had to resort to grabbing a “manager” and pleading with him to expedite our room assignment which he finally did. At every encounter with the reception staff we were told the hotel is so big that it’s not easy to handle everything! They were obviously overwhelmed themselves and their attitude toward the guest showed. If you can’t handle it then hire more people! The hotel of this size had only one main venue to have breakfast. We gave up after the first morning waiting to be seated for about an hour. As for the location, yes it is Time Square but it is super crowded and would not certainly come back here. The room was of average size with modern bathroom. One standout was the housekeeping which was always attentive and helpful. I will certainly pick a different property next time.

Claire Audet

Very busy hotel (we went weeks after Xmas) and despite being a Platinum member we did not get the room before the established 4pm. However we got a late departure. We had a connected room for families on a high floor. Lounge is on the 8 floor which is not super convenient for Bonvoy member that are on higher floor. I would not recommend the view restaurant on the top floor for food. Have a drink at most.

Shirle Ternan

If you want to be just off Broadway close to where all the action is, this is a great hotel to stay. Bed and bedding very comfortable. No coffee machine in the bedroom. The food on the eighth floor is marginal and expect long lineups. The View, is the lounge on the 28th floor and is worth a visit. Service was great! Great place to be after a long day. If you want to dine on the 27th floor, make sure you make reservations in advance. Unfortunately, the Internet didn’t work on the second night. Too tired to check the reason. This is our second visit to the Marriott and it didn’t disappoint.