Iberostar Waves Paraiso del Mar

David McKinsey

Really enjoyed our time here! If you come, try to get Abel to check you in- he’s awesome! At breakfast at Mercado look for Sergio! He’s also amazing and Abner at the Mexican restaurant was great! The buffet food was really good and we liked the Mexican restaurant so much we went twice! . The service and people and this resort are the best!!!! If you want a tattoo you can go to Ek Balaam and ask for Arturo.. he was awesome and the price wasn’t too bad! Also it’s right on the resort!

Trev M

Beautiful, huge hotel. So many things are excellent - especially some of the dining options (French and Japanese are stand out), and the pool area. However they need to make big improvements on their evening entertainment, especially with so many guests in a resort with no other options nearby. Especially for a family with teens, it was a real letdown. They also need to ease off the hard sell on 'The Club' from every concierge you speak to.

Lucy Francesca

Denise and Maria have been amazing! The whole entertainment set up has been brilliant and me and my boyfriend Alex have loved every day so far! Also shoutout to the girl in the picture!

Orly Nazareno

Great experience 😀. Staff is friendly and helpful. Food was great and drinks too (shout out to Capitana at Buffet by the Beach, Mayra and Chef at buffet ). Entertainment staff were great. Viviana at Concierge was good. Yoan at Front Desk was helpful and easy to communicate. Pool was nice. Vegetation and animals were amazing.

brandon fox

This was my me and my fiancees first time at an Iberostar resort. I think that the resort is fabulous. I would have given it 5 stars but a few things kept me from giving that last star. First, the good. The facilities are great. The lobby, restaurants, walking paths, pools, beach, all great. I thought that the food was very good. They switched it up each night at the buffet and the other restaurants were also great. The staff was all friendly and attentive. We loved the outdoor seating and seeing all the wildlife. The pools were not ice cold. We loved that. A few things kept us from giving this resort 5 stars. First, the coffee options were not great. They only had some standard coffee machine that made ok coffee. If you are like me and love your caramel macchiato forget about it. No flavored latte here. You get some basic coffee options out of that machine and thats it. Its wasnt horrible, but not 5 stars. The rooms also kepts the rating down for us. Its not that they were horrible, just not 5 star. The bathrooms were nice. The shower was hot. But no bathtub. Thats a letdown. It didnt ruin our trip, but she loves to relax in a bath. No biggie, just not 5 star worthy. Also the outlets or should i say outlet in the room. There was 1. Yep. 1. Thankfully we always bring an extention cord with us, otherwise the phone charging and hair straightening and ironing would have had to have been planned better. So, other than a few very small factors, the resort is amazing. We would go back to an Iberostar again and we actually will go to the one on Cozumel island.