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    Back   Home     Destinations     Caribbean     Mexico     Hyatt Ziva Riviera Maya

Located In: Mexico

Hyatt Ziva Riviera Maya

Google Logo 3.9 Google reviews (1492)
Best Price From £859.00pp
May 2025
£859 pp
All Inclusive
Jun 2025
£879 pp
All Inclusive
Jul 2025
£1179 pp
All Inclusive
Aug 2025
£1149 pp
All Inclusive
Sep 2025
£1139 pp
All Inclusive
Oct 2025
£1149 pp
All Inclusive
Nov 2025
£1239 pp
All Inclusive
Dec 2025
£1239 pp
All Inclusive
Jan 2026
£1599 pp
All Inclusive
Feb 2026
£1719 pp
All Inclusive
Mar 2026
£1719 pp
All Inclusive
Apr 2026
£1389 pp
All Inclusive
May 2026
£1739 pp
All Inclusive
Jun 2026
£1779 pp
All Inclusive
Jul 2026
£2119 pp
All Inclusive
Up to 55% off
Overview
Accommodation
Facilities
Club Level
All-inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

Surround yourself with 5-star luxury, style and sophistication at Hyatt Ziva Riviera Maya, a magnificent all-inclusive stay of fun and relaxation in sun-kissed Mexico. Nestled in the coastal town of Puerto Morelos, this opulent beachfront escape h...

Surround yourself with 5-star luxury, style and sophistication at Hyatt Ziva Riviera Maya, a magnificent all-inclusive stay of fun and relaxation in sun-kissed Mexico. Nestled in the coastal town of Puerto Morelos, this opulent beachfront escape has everything you need for an unforgettable holiday experience. Glistening infinity pools, a winding water park, a sumptuous spa and a cutting-edge fitness centre are among the superb amenities you’ll discover at Hyatt Ziva Riviera Maya. There’s also a lively kids club to ensure the little ones have a feast of fun during their stay. The plush suites are truly exquisite and feature a myriad of sophisticated amenities, such as spa-like bathrooms and high-tech entertainment. This stunning hotel also boasts a plethora of sensational restaurants where French classics and traditional Mexican flavours are among the gastronomic delights available.

How far is the nearest beach?

Hyatt Ziva Riviera Maya is next to the seaside.

Distance from the airport

Cancun International Airport is approximately 20km away from Hyatt Ziva Riviera Maya.

Pools
Bar
Gym
Spa
Shuttle
Click to read more

Accommodation
Water Park View Junior Suite
  • Furnished balcony with water park views
  • King-size bed (plus sofa bed) or 2 queen-size beds
  • Bathroom with rainfall shower and amenities
  • Television
  • Telephone
  • Free Wi-Fi
  • Air conditioning
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • Alarm clock
  • Safe
Tropical View Junior Suite
  • Furnished private balcony with garden views
  • King-size bed (plus sofa bed) or 2 queen-size beds
  • Bathroom with rainfall shower and amenities
  • Television
  • Telephone
  • Free Wi-Fi
  • Air conditioning
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • Alarm clock
  • Safe
Junior Suite Pool Walkout
  • Furnished balcony with direct access to a swimming pool
  • King-size bed (plus sofa bed) or 2 queen-size beds
  • with rainfall shower and amenities
  • Television
  • Telephone
  • Free Wi-Fi
  • Air conditioning
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • Alarm clock
  • Safe
Club Ocean View Rooftop Master Suite
  • Club Level benefits
  • Furnished balcony with ocean view
  • King-size bed
  • Bathroom with rainfall shower and amenities
  • Television
  • Telephone
  • Free Wi-Fi
  • Air conditioning
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • Alarm clock
  • Safe
Club Oceanfront Master Suite
  • Club Level benefits
  • Furnished balcony with ocean view
  • King-size bed
  • Sofa bed
  • Bathroom with rainfall shower and amenities
  • Television
  • Telephone
  • Free Wi-Fi
  • Air conditioning
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • Alarm clock
  • Safe

Facilities

Facilities

  • 9 Nine outdoor pools including one adults only
  • Children’s pool
  • Waterpark
  • Fitness centre
  • Spa (local charge)
  • Kids club
  • Water activities (including aqua aerobics, aqua cycling and water volleyball)
  • Beach sports
  • Sunrise yoga
  • Daily activities Tequila tasting, Sushi Class (local charge)
  • Nightly entertainment (including live music and cultural performances)
  • Wine tasting with expert sommeliers (local charge)
  • Private cabanas (local charge)
  • Beauty salon (local charge)
  • Access to nearby El Camaleon Golf Club (local charge)
  • Concierge
  • Meeting rooms and facilities
  • Overwater gazebo for weddings and events

*Please note that charges may apply to some activities and for the use of some facilities.


Club Level

Club Level

The Hyatt Ziva Riviera Maya - Club Level privileges include the following:

  • Exclusive Club Level Lounge featuring imported premium drinks, appetisers, continental breakfast, table games and Wi-Fi
  • Premium-brand liquors
  • Private check-in and check-out in exclusive area
  • Late check-out (subject to availability)
  • Personalised concierge services
  • Food menu available
  • Complimentary domestic and international calls

Details may be subject to change. You will be provided with full details of the Club Level privileges on arrival at the hotel.


All-inclusive

All-inclusive

The Hyatt Ziva Riviera Cancun all-inclusive concept includes the following:

  • Limitless access to gourmet à la carte dining options without reservations required
  • Endless drinks at a variety of bars and lounges (including premium top shelf wines and liquors)
  • 24-hour room ?& concierge service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
  • Access to the fitness centre
  • Access to the kids club
  • Aqua cycling, aqua aerobics and water volleyball
  • Free Wi-Fi
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • All taxes and gratuities included

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.


Dining

Dining

Pulling inspiration and ingredients from Mexico Europe & Asia Hyatt Ziva Riviera Cancun offers a diverse lineup of delicious cuisines. Grab a burger and cocktail at The Corner, savour fresh seafood and ocean views at Balik, and enjoy a modern meal at Rue de Rivoli, the adults-only French restaurant—all included with your stay

Miyako

  • Thai, Chinese and Japanese cuisines
  • Dress Code: Casual Elegance

Rue de Rivoli

  • French cuisine
  • Dress Code: Casual Elegance

Vivace

  • Fresh Italian and Mediterranean flavours
  • Dress Code: Casual Elegance

Ki

  • Savor authentic Mexican cuisine full of traditional flavours and spices
  • Dress Code: Casual Elegance

Afthonia

  • Breakfast buffet & Mediterranean cuisine for dinner
  • Dress Code: Casual Elegance

Balik

  • Serving Caribbean seafood
  • Dress Code: Casual

La Parrilla

  • Grilled Americans
  • Dress Code: Casual

The Corner

  • Snacks and cocktails
  • Dress Code: Casual

The Corner

  • Snacks and cocktails
  • Dress Code: Casual

The Corner

  • A variety of healthy and delicious food and drinks.
  • Dress Code: Casual

Offer Details

Up to 55% off

Up to 55% off
Up to 55% off. All savings are already applied to the prices shown when travelling between 1st May 2025 - 31st December 2025 **Blackout Dates Apply

Hotel Reviews
Google Logo 3.9 Google reviews (1492)
Chuck White
We were disappointed throughout our visit to the Hyatt Ziva Riviera Cancun. The experience, service, food and rooms were all well below our expectations, and what was promised. Service is inconsistent, food quality is average at best, with no reservations available but long waits to be seated and served. Rooms were spacious, but smelled of mildew with a large jacuzzi tub that filled with brown water and hard to control temperature. On the only plus side the mattress and bedding were comfortable and we had no issues with housekeeping. During our entire visit much of the resort and several restaurants were closed for a private group without any communication or accommodations for the remaining visitors. Many public areas, especially restaurants and bars, had disgusting stained seating and furniture in need of repair. Drinks everywhere are served in small plastic cups sized for children. Assume there is no beach, as it was covered in seaweed and had maybe 10 feet of beach. Main pool water was very murky compared to the others which were colder in temp though clear and had fewer children than the main pool. Limited seating and umbrellas which requires either early AM wakeup to claim chairs or renting a cabana for ~$100 a day, but they don’t have enough enough pillows/cushions for all cabanas even if you paid for the cabana. Pool menu is very limited. If you are looking for a quality all-inclusive resort in Cancun I would recommend looking elsewhere.

Karissa Matthews
Headed out from a wonderful stay at Hyatt Ziva Riviera Cancun. The building is quite stunning and it had many amenities to make your stay enjoyable. We booked this location for 5 nights as a birthday getaway. Our room looked over a quieter pool which only down fall was the distance from any bars. The last 2 days of our stay someone did end up coming by to service the pool luckily. The restaurants do close occasionally so I recommend downloading the app. Food is what really lowers the review for me. As someone who previously stayed at a Royalton, the food was much more Canadian/American there. The food here could use some improvements on quality but understandable it is Mexico. Overall, fantastic staff who cater to you, are kind, and make you feel at home. We received many birthday trinkets so definitely mention your celebration if there is one. I would definitely come back!

Amy Capcara
5 stars for our experience here!! From the beautiful ocean front master suite with a sunrise view, to the incredible service - thank you to Josie and our “butler” Daniel for being so incredible and attentive — and to all the staff who worked non-stop. Service was top notch! The rooms and were very clean but the pools did get cloudy at times and I wish they were ALL heated in the winter months! We really could only use the activity pool, but luckily that’s what our kids preferred anyway. The beach was small but fine! They worked hard to remove the seaweed daily. We left with no complaints and a great time!

Richard Collins
We are having a blast! Ernesto at the bar is the best. Pools are great. Beach is not the best but we knew that and love everything else about the resort. Was going great then they "lost" our reservation for the Hibachi restaurant. We were excited and very hungy for the 9:30 reservation. Only to find out they lost the reservation. Disappointing service for an otherwise great stay.

Ashley McAteer
Loved every single detail about this resort! Staff are incredibly aware and are constantly checking in on guests to ensure you are experiencing the best time. The resort layout is beautiful and offers many different pools if you are wanting to switch up scenery. The restaurants are incredible; we had the opportunity to try each restaurant and they kept getting better. We became close with some staff, namely Diego at the Sport’s Bar, Henry at the outdoor lobby bar and Agustin at La Parrilla - they are the best and so, so good at what they do. We were very sad to part ways with our new friends! Overall, this resort is absolutely beautiful and we had the best time. We will definitely be recommending HZ Riviera Cancun to our friends and family!!!


More...
BEST PRICE FROM Flight & Hotel
£859pp
May 2025
£859pp
All Inclusive
Jun 2025
£879pp
All Inclusive
Jul 2025
£1179pp
All Inclusive
Aug 2025
£1149pp
All Inclusive
Sep 2025
£1139pp
All Inclusive
Oct 2025
£1149pp
All Inclusive
Nov 2025
£1239pp
All Inclusive
Dec 2025
£1239pp
All Inclusive
Jan 2026
£1599pp
All Inclusive
Feb 2026
£1719pp
All Inclusive
Mar 2026
£1719pp
All Inclusive
Apr 2026
£1389pp
All Inclusive
May 2026
£1739pp
All Inclusive
Jun 2026
£1779pp
All Inclusive
Jul 2026
£2119pp
All Inclusive

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