Holiday Inn Club Vacations at Orange Lake Resort

dstrumberger

Nice place to stay. We stayed in a Villa, which was updated and clean. The pool areas were nice but somewhat crowded. The lazy river was a nice feature for our kids, along with the water slides. The restaurants had tasty food at reasonable resort pricing. The grounds were well kept and scenic. The only drawback for us was the check-in process. This is a timeshare type resort, but we are not timeshare owners. We stayed there as guests only. That said, while checking in, they press you to sit through a presentation to become "owners". We found that distasteful and a waste of our vacation time. The check-in process took close to 30 minutes, which we found unacceptable.

Zoey Jubrail

The scenery is absolutely beautiful around the resort, with loads of greens and beautiful vegetation, however, SERVICE IS HORRIBLE. We booked almost two months in advance and our room kept getting delayed by HOURS and we were told “it wasn’t a guarantee we would get the room” absolutely ridiculous. Many complain about the size of the resort but i find it nice. If your kids are older, like higher teens, it’s a great time. Grabbing the shuttle here and there isn’t an issue. not sure why so many people complain about that. But service is horrible. i would write about how the rooms look but WE COULDNT EVEN GET IN. outrageous

Victoria C.

Takes too long to check in. The timeshare presentation is crazy high pressure and they come off quite a bit rude. If you have to strong arm someone into it, it’s probably not worth it. The property and amenities are nice though. The rooms are spacious and have all the necessities of a home away from home. Lots of different pools to choose from. We enjoyed the lazy river and the pool with slides. Also a 10 Minute drive from blizzard beach and other Disney parks which is a great bonus. Plenty of on site places to eat and others nearby.

Chris Reynolds

The villa room was very comfortable, clean and spacious. Couldn't have been better. We had to drive to the pool areas, though, and couldn't find parking several times. The pools and lazy river were very warm and crowded - not very relaxing. Plenty of chairs available though, just none in the shade. I'm not a big fan of being herded around, which you kind of have to get used to. I also hate being charged extra for everything - tubes for lazy river, all arcade games, even corn hole - seriously! The staff was overall very friendly and accommodating. The grounds are manicured and spotless. Wifi was very unreliable. They could make a few small changes to really make it a great place.

Steven Foust

Overall we had a great stay for a quick weekend trip. We went to three different pools which were great. The pool with the lazy river was great but was real shallow. You need to pay for a pass to be able to use the tubes which you want for the lazy river. The pool itself was nice and has a nice shallow area for the toddlers and kids. The main pool at the Waters Edge was great. Good food and drinks are right there. They also have a retractable screen to play movies by the pool. The hot tubs were at 104 degrees which was perfect. Plenty of options for food and drinks. All pools except one close at 10pm. We stayed in a 2 bedroom villa which was plenty of space. The room has a washer and dryer which came in handy to dry the swim suits. If you’re staying for a week, the fully equipped kitchen will be great if you don’t want to eat out everyday. The beds were firm but comfortable for us as we like them firm. Plenty of pillows as well. We did have a couple gripes. If you’re checking in anytime between 4-7 be prepared to wait. We waited 40 minutes in line before we even got to the counter. There’s no dedicated member check in even just for platinum members. After you check in you still have to see someone else to get your keys and bracelets to use the amenities. But also this is a way to get them to book a tour to sign up for a timeshare style membership. It was over an hour process to check in which is honestly ridiculous. They charge $75 if you don’t show up for the tour. We said screw it we’ll do the tour to get a free week of stay in the off season. But the issue was it was down pouring and we were sent to the wrong building for the tour. We didn’t want to waste more time getting soaked. So they refunded the $75 which was generous.