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    Back   Home     Destinations     Caribbean     Mexico     Hard Rock Hotel Riviera Maya
Located In: Mexico

Hard Rock Hotel Riviera Maya

Google Logo 4.6 Google reviews (17170)
Best Price From £1369.00pp
Jun 2025
£1369 pp
All Inclusive
Jul 2025
£1539 pp
All Inclusive
Aug 2025
£1629 pp
All Inclusive
Sep 2025
£1539 pp
All Inclusive
Oct 2025
£1589 pp
All Inclusive
Nov 2025
£1589 pp
All Inclusive
Dec 2025
£1559 pp
All Inclusive
Jan 2026
£1659 pp
All Inclusive
Feb 2026
£1659 pp
All Inclusive
Mar 2026
£1659 pp
All Inclusive
Apr 2026
£1649 pp
All Inclusive
May 2026
£1629 pp
All Inclusive
Jun 2026
£1899 pp
All Inclusive
Jul 2026
£2149 pp
All Inclusive
Aug 2026
£2379 pp
All Inclusive
Oct 2026
£2239 pp
All Inclusive
Up to 35% off
Overview
Accommodation
Facilities
Heaven Benefits
All-Inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

With a show-stopping location on Mexico’s stunning Riviera Maya coastline, the Hard Rock Hotel Riviera Maya has star appeal in abundance. Whether you’re craving uninterrupted tropical relaxation in the adults-only section or family-friendly fun i...

With a show-stopping location on Mexico’s stunning Riviera Maya coastline, the Hard Rock Hotel Riviera Maya has star appeal in abundance. Whether you’re craving uninterrupted tropical relaxation in the adults-only section or family-friendly fun in the sun, this stylish all-inclusive complex caters for all tastes and ages with sensational facilities, including a fabulous waterpark, cool accommodation and irresistible dining options. So, prepare to hit a holiday high note with a phenomenal stay at the ultimate rock retreat on the sun-drenched shores of Mexico.

Distance from the nearest beach

The Hard Rock Hotel Riviera Maya boasts its own private white sand beach.

Distance from the airport

The Hard Rock Hotel Riviera Maya is approximately 76km away from Cancun International Airport.

Pools
Restaurant
Bar
Gym
Beach
Shuttle
Spa
Wifi
Kids Club
Adults-Only
For Families
Waterpark
Click to read more

Accommodation
Deluxe Gold (Hacienda Adults and Kids)
  • Balcony with hammock and garden view
  • King-sized bed or 2 double beds
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service
Deluxe Partial Ocean (Hacienda Adults and Kids)
  • Balcony with hammock and garden view
  • 2 double beds
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service (upon request)
Deluxe Gold (Heaven Adults Only)
  • Balcony with hammock and garden view
  • 2 double beds
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service (upon request)
Deluxe Swim-Up (Heaven Adults Only)
  • Direct access to semi-private swimming pool
  • Balcony with garden view
  • King-size bed
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Espresso/American coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service (upon request)

Facilities

Facilities

  • Swimming pools, including adults-only pools
  • Private beach, including adults-only area
  • Waterpark
  • Gym
  • Adults-only spa
  • Golf
  • Complimentary Wi-Fi
  • Land sports
  • Outdoor courts
  • Kids’ club
  • Gaming lounge
  • Weddings and honeymoon venue
  • Business centre
  • Daytime and evening entertainment
  • Music lab
  • Restaurants, including adults-only restaurants
  • Bars, including adults-only bars
  • Shops
  • Beauty salon
  • Yoga temple
  • Lobby

Heaven Benefits

Heaven Benefits

Guests staying in adults-only Heaven rooms are entitled to the following:

  • Exclusive accommodation
  • Access to adults-only Eden pool area (including a private swimming pool, cabanas with full service, entertainment and swim-up bar)
  • Access to adults-only Eden beach and Jacuzzi
  • Access to adults-only Faro restaurant
  • Priority reservations at UMO and WAI restaurants

Please note that details, including times and benefits, may be subject to change without notice. You will be provided with full details of the benefits on arrival at the hotel.


All-Inclusive

All-Inclusive

The Hard Rock Hotel Riviera Maya all-inclusive programme includes the following:

  • Luxury accommodation
  • Unlimited casual and a la carte dining
  • Unlimited beverages
  • Complimentary Wi-Fi
  • 24/7 room service
  • Land sports
  • Use of fitness centre and jogging track
  • Pool and beachside service
  • Daily activities
  • Evening entertainment
  • Complimentary parking
  • Unlimited phone calls to US and Canada
  • Private function concessions
  • Gratuities included

Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.


Dining

Dining

The Market

  • International buffet
  • Dress code: Casual

Pizzeto

  • Pizzas and pasta
  • Dress code: Casual

Frida

  • Mexican cuisine
  • Dress code: Casual

Zen

  • Asian cuisine
  • Dress code: Casual

Cafetto

  • Continental breakfast and snacks

Float

  • Snacks and cocktails

Toro

  • Steaks and a la carte dishes
  • Dress code: Casual

Ciao

  • Italian a la carte specialties
  • Family Friendly
  • Dress code: Casual

Le Petit Cochon

  • French food
  • Family Friendly
  • Dress code: Casual

Dive

  • Snacks
  • Family Friendly

WAI

  • Thai cuisine
  • Adults only
  • Dress code: Fine dining casual

UMO

  • Mexican Yucatan cuisine
  • Adults only
  • Dress code: Fine dining casual

Faro Gastro Market

  • International cuisine
  • Serves breakfast and lunch, buffet style
  • Exclusive for Heaven guests
  • Adults only
  • Dress code: Casual

La Isla

  • Seasoned burgers, fries and American style desserts
  • Dress code: Casual

Gallos

  • Mexican Cuisine
  • Family friendly
  • Dress code: Casual

Offer Details

Up to 35% off

Up to 35% off
Up to 35% off. All savings are already applied to the prices shown when travelling between 1st April 2025 - 17th December 2025 Minimum 5 Nights apply. **Blackout Dates Apply

More offers may be available, please search your preferred dates for the latest offers

Hotel Reviews
Google Logo 4.6 Google reviews (17170)
Jeffrey Haag
Our recent stay at the Hard Rock Riviera Maya was nothing short of spectacular, an experience that truly hit all the high notes! From the moment we stepped into our room, it was clear we were in for a luxurious treat. "Fit for a king" is an understatement – the accommodations were spacious, impeccably clean, and exuded a lavish comfort that made every moment of relaxation an absolute pleasure. The culinary journey throughout the resort was equally phenomenal. Each restaurant offered a unique and delicious experience, showcasing a remarkable variety of flavors and impeccable presentation. However, the undisputed star of the show was Faro. The food at Faro was exquisite, a testament to culinary artistry. What truly elevated our dining experience there, though, was the extraordinary service provided by Mana, Paola, Gaby, and Walter. These four individuals are the epitome of hospitality. Their friendliness and genuine desire to accommodate our every need were consistently evident. They didn't just serve us; they anticipated our desires. It was truly remarkable how quickly they got to know us, to the point where our coffee and drinks were often ready and waiting for us before we even had to ask. This level of personalized, attentive service made us feel not just like guests, but like cherished friends. Beyond the exceptional dining and luxurious rooms, the entire hotel staff deserves immense praise. Every interaction was met with warmth, efficiency, and a genuine desire to ensure our stay was perfect. Their accommodating nature was a recurring theme, making every request, no matter how small, feel effortlessly handled. The Hard Rock Riviera Maya delivers an unforgettable vacation experience. With its regal accommodations, a diverse and delicious culinary scene, and a staff that goes above and beyond, it truly is a destination where every detail is tuned to perfection. We cannot recommend it highly enough! Also, the pool is next level. Miguel and Omar took such good care of my family. They were so friendly and attentive. They memorized our drink order and kept the good times rolling. We liked them so much that we got a family photo with them to commemorate our experience. Thank you so much Miguel and Omar.

Susie Tonks
We have just returned from the most amazing 8 nights at the Hard Rock Hotel. The food was amazing - not only the a la carte restaurants but also the buffets served exceptional food. The wide range of cuisines both looked and tasted amazing. Even though the hotel was full at the weekend, it never felt crowded. Perhaps the best thing of all about the hotel was the friendly, welcoming staff. It felt like they were happy in their work and all really invested in making sure our family had the best time. A special mention for Erika, who served us Mimosas with a warn smile at breakfast every morning. Thank you 🙏

Lyssa Perreault
My stay at the Hard Rock Riviera Maya Hotel was amazing, and it was all thanks to Mauricio and Enrique from the concierge team! Mauricio is simply charming: attentive, always with a ready smile, and full of ideas to make my trip unforgettable. Enrique was just as attentive, always ready with a solution and a relaxed attitude that inspires confidence. Together, they made my vacation perfect. They helped with reservations, recommended amazing activities, and were always available for any questions. Thank you for making my experience even more special! I highly recommend staying here and letting Mauricio and Enrique guide you. They’re the best!

Neal K
Spent 10 days at the Hard Rock Riviera Maya in February. We have been to 15+ all inclusive resorts and found this HR to have the nicest grounds/beaches we have experienced. We would walk the entire grounds daily and enjoyed the pristine landscaping and lagoons areas that served as the beach. Drink & food are readily available throughout the resort. The restaurants were good.....we had some excellent meals and a few misses. No real issue getting into the restaurants unless you come at 7PM....which is peak time and usually will have a decent wait time. The rooms are tighter than we are use to. We had more luggage due to our longer stay and the 3 drawers/5 hangers did not meet our needs. The house keeping was not consistent as we had to call for service multiple times. There were no hand towels or face clothes on multiple days. The last 2 days, our room experienced a sewer odor coming from the shower drain. Maintenance came but spraying a deodorizer did not solve the issue! The service at the restaurants were good. We enjoyed Faro daily for either breakfast or lunch or both some days. The Manager Maria and her team treated us very well and we appreciated the great service and food. Zen was also very good on all levels. We enjoyed our vacation at the Hard Rock, but feel Management could make efforts to make the customer experience even better. Inconsistent quality at the Al-a-Carte Restaurants. The consistency of the housekeeping. General maintenance of the rooms/buildings needs attention. From a health perspective, placing used drink glasses into a tub of water for a quick rinse does not provide the level of sanitation that is reasonable. I returned home to a bad cold/flu that likely came from using these unclean drink glasses at the beach/pool areas. Bring a GO CUP for your drinks!!

Aubrey Propst
We stayed on the Heaven (adults only) side for our tenth wedding anniversary this week. While the grounds, rooms and components areas are well maintained, this resort falls short of other similarly priced options in the area. We loved our room and the check in process was very smooth. And while the resort offered a plethora of dining options, the food quality was nothing to write home about. We did have a great experience at UMO, but even here the service fell short of what we had become accustomed to on our previous trips to Mexico. It seems like the service may be better over in the family side, but the crowds and noise level over there were almost unbearable. The best part of the experience was the service and tranquility of the Eden bar and pool over on the adults side. Otherwise, I feel the resort could do much better, especially carrying the Hard Rock name.


More...
BEST PRICE FROM Flight & Hotel
£1369pp
Jun 2025
£1369pp
All Inclusive
Jul 2025
£1539pp
All Inclusive
Aug 2025
£1629pp
All Inclusive
Sep 2025
£1539pp
All Inclusive
Oct 2025
£1589pp
All Inclusive
Nov 2025
£1589pp
All Inclusive
Dec 2025
£1559pp
All Inclusive
Jan 2026
£1659pp
All Inclusive
Feb 2026
£1659pp
All Inclusive
Mar 2026
£1659pp
All Inclusive
Apr 2026
£1649pp
All Inclusive
May 2026
£1629pp
All Inclusive
Jun 2026
£1899pp
All Inclusive
Jul 2026
£2149pp
All Inclusive
Aug 2026
£2379pp
All Inclusive
Oct 2026
£2239pp
All Inclusive

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