Close

Favourites
My Account
Menu
For Reservations
For After Sales
Click for Customer Service

Opening Hours

  Back Home Destinations Caribbean Mexico Hard Rock Hotel Riviera Maya   
Search
phone icon
Located In: Mexico

Hard Rock Hotel Riviera Maya

Google Logo 4.6 Google reviews (18053)
Best Price From £1489pp
Oct 2025
£1489 pp
All Inclusive
Nov 2025
£1579 pp
All Inclusive
Dec 2025
£1569 pp
All Inclusive
Jan 2026
£1629 pp
All Inclusive
Feb 2026
£1639 pp
All Inclusive
Mar 2026
£1619 pp
All Inclusive
Apr 2026
£1589 pp
All Inclusive
May 2026
£1629 pp
All Inclusive
Jun 2026
£1709 pp
All Inclusive
Jul 2026
£1729 pp
All Inclusive
Aug 2026
£1729 pp
All Inclusive
Sep 2026
£1659 pp
All Inclusive
Up to 37% Off and $200 Resort Credit*
Overview
Accommodation
Facilities
Heaven Benefits
All-Inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

With a show-stopping location on Mexico’s stunning Riviera Maya coastline, the Hard Rock Hotel Riviera Maya has star appeal in abundance. Whether you’re craving uninterrupted tropical relaxation in the adults-only section or family-friendly fun i...

With a show-stopping location on Mexico’s stunning Riviera Maya coastline, the Hard Rock Hotel Riviera Maya has star appeal in abundance. Whether you’re craving uninterrupted tropical relaxation in the adults-only section or family-friendly fun in the sun, this stylish all-inclusive complex caters for all tastes and ages with sensational facilities, including a fabulous waterpark, cool accommodation and irresistible dining options. So, prepare to hit a holiday high note with a phenomenal stay at the ultimate rock retreat on the sun-drenched shores of Mexico.

Distance from the nearest beach

The Hard Rock Hotel Riviera Maya boasts its own private white sand beach.

Distance from the airport

The Hard Rock Hotel Riviera Maya is approximately 76km away from Cancun International Airport.

Pools
Restaurant
Bar
Gym
Beach
Shuttle
Spa
Wifi
Kids Club
Adults-Only
For Families
Waterpark
Click to read more
Accommodation
Deluxe Gold (Hacienda Adults and Kids)
  • Balcony with hammock and garden view
  • King-sized bed or 2 double beds
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service
Deluxe Partial Ocean (Hacienda Adults and Kids)
  • Balcony with hammock and garden view
  • 2 double beds
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service (upon request)
Deluxe Gold (Heaven Adults Only)
  • Balcony with hammock and garden view
  • 2 double beds
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service (upon request)
Deluxe Swim-Up (Heaven Adults Only)
  • Direct access to semi-private swimming pool
  • Balcony with garden view
  • King-size bed
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Espresso/American coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service (upon request)
Facilities

Facilities

  • Swimming pools, including adults-only pools
  • Private beach, including adults-only area
  • Waterpark
  • Gym
  • Adults-only spa
  • Golf
  • Complimentary Wi-Fi
  • Land sports
  • Outdoor courts
  • Kids’ club
  • Gaming lounge
  • Weddings and honeymoon venue
  • Business centre
  • Daytime and evening entertainment
  • Music lab
  • Restaurants, including adults-only restaurants
  • Bars, including adults-only bars
  • Shops
  • Beauty salon
  • Yoga temple
  • Lobby
Heaven Benefits

Heaven Benefits

Guests staying in adults-only Heaven rooms are entitled to the following:

  • Exclusive accommodation
  • Access to adults-only Eden pool area (including a private swimming pool, cabanas with full service, entertainment and swim-up bar)
  • Access to adults-only Eden beach and Jacuzzi
  • Access to adults-only Faro restaurant
  • Priority reservations at UMO and WAI restaurants

Please note that details, including times and benefits, may be subject to change without notice. You will be provided with full details of the benefits on arrival at the hotel.

All-Inclusive

All-Inclusive

The Hard Rock Hotel Riviera Maya all-inclusive programme includes the following:

  • Luxury accommodation
  • Unlimited casual and a la carte dining
  • Unlimited beverages
  • Complimentary Wi-Fi
  • 24/7 room service
  • Land sports
  • Use of fitness centre and jogging track
  • Pool and beachside service
  • Daily activities
  • Evening entertainment
  • Complimentary parking
  • Unlimited phone calls to US and Canada
  • Private function concessions
  • Gratuities included

Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

The Market

  • International buffet
  • Dress code: Casual

Pizzeto

  • Pizzas and pasta
  • Dress code: Casual

Frida

  • Mexican cuisine
  • Dress code: Casual

Zen

  • Asian cuisine
  • Dress code: Casual

Cafetto

  • Continental breakfast and snacks

Float

  • Snacks and cocktails

Toro

  • Steaks and a la carte dishes
  • Dress code: Casual

Ciao

  • Italian a la carte specialties
  • Family Friendly
  • Dress code: Casual

Le Petit Cochon

  • French food
  • Family Friendly
  • Dress code: Casual

Dive

  • Snacks
  • Family Friendly

WAI

  • Thai cuisine
  • Adults only
  • Dress code: Fine dining casual

UMO

  • Mexican Yucatan cuisine
  • Adults only
  • Dress code: Fine dining casual

Faro Gastro Market

  • International cuisine
  • Serves breakfast and lunch, buffet style
  • Exclusive for Heaven guests
  • Adults only
  • Dress code: Casual

La Isla

  • Seasoned burgers, fries and American style desserts
  • Dress code: Casual

Gallos

  • Mexican Cuisine
  • Family friendly
  • Dress code: Casual
Offer Details

Up to 37% Off and $200 Resort Credit*

Up to 37% Off and $200 Resort Credit*
*Up to 37% Off & enjoy $200 Resort Credit to spend at the hotel when travelling between 01/07/2025 - 17/12/2025. Resort Credit is applicable per room per stay.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 35% Off and 2 Kids Stay Free *
*Up to 35% Off & 2 Kids under the age of 12 stays free when travelling between 18/12/2025 - 16/12/2026.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply

More offers may be available, please search your preferred dates for the latest offers
Hotel Reviews
Google Logo 4.6 Google reviews (18053)
Cynthia Hiltz
We had so much fun with Otto this week. He was awesome leading us in all the activities for the week. Great personality and so helpful with everything! Even put together a separate aquatic cycle class for our group. We loved him! We also loved our poolside waitress Ari, service was outstanding and she was happy & personable! Another gem was Mia who led us in a bike tour, pool Pilates, & pool aerobics. Our time here was better than expected! Our butlers, Moises & Pamela provided spectacular service! They made dinner reservations every night, arranged front row seats for shows & set up our day of adventure. They also made sure our rooms were totally stocked with everything we needed and arranged baggage pickup & transportation to the airport. Moises even had the chef make up a sushi tray & delivered it to us poolside. It was fabulous! Faro restaurant was our favorite breakfast spot & the waiter Francisco & chef Cynthia were warm & friendly & provided excellent service! The staff in the spa also made us feel welcome & relaxed! Thank you for a spectacular week & treating us like royalty! We will definitely be back!
Arlette Wiggins
We stayed at this resort for a weekend to attend a friend’s destination wedding, but the experience was deeply disappointing. When we arrived at our room, it was in a filthy state. The tub hadn’t been cleaned, and there were blood stains on the towels, robes, and even the bed linens—including the mattress, comforter, and pillows. The cups were grimy, and it was clear the room hadn’t been properly serviced. We contacted the front desk immediately, and they sent someone to clean. However, the staff member was so taken aback by the condition of the room that she advised us to request a room change instead. The second room was noticeably cleaner, but still had issues. The tub wouldn’t heat properly—you could only get hot water from the shower. When we turned on the jets in the tub, a disturbing amount of black debris came out, which made it unusable. The next day, the hotel offered us a complimentary massage and access to a kids’ gaming area as an apology. We accepted the offer, but I ultimately declined the massage due to lingering concerns about the resort’s hygiene standards. The pool also raised concerns. The water didn’t seem properly treated—it tasted salty rather than chlorinated, which made us question its cleanliness. The only redeeming aspects of our stay were the buffet dining, which was enjoyable, and the option to hire a photographer, which we took advantage of. Overall, while the wedding itself was beautiful, the resort’s lack of cleanliness and maintenance made our stay uncomfortable and frustrating. If you have an option to say it a different hotel I definitely would and then drive to this location for the wedding you need to attend!!
John Ruehle
Service and staff were great. Most food was good. Rooms were good except for dirty floors. The house shoes they give you are needed and hot tub I had to clean 2 times before I could use it, the jets haven’t been cleaned and sanitized in a long time if at all. I would definitely return here again
Gisela Catano-Mahoney
Great resort, this is one of our favorite Legendary Hard Rock resorts, that is why we keep going back. The service is great,our butler's Moisas & Paola were very attentive & kind. Great for family & couples. We were there for I r the legends of paradise event & that was fun. We stayed on the Heaven side which is for adults only, building one. The only issue we had was we were put on the 3rd floor which was a little hard for us as the elevator was on the other side of the building. Look forward to returning!! Gisela Catano- Mahoney USA
Nancy Wangerin
I recently stayed at the HRRM resort with 4 friends. We had a presidential suite and another room. It would have been nice to have the extra room closer to the suite. Even if they say it will be close, it likely will not be close. This has been my experience on other occasions as well. The food and service was excellent. We stayed by the adults only pool 3 different days, and the service was great. In the morning and early afternoon the pool was quite enjoyable. Two of the days the music became very loud in the afternoon, and we were unable to have a conversation. Both of those days we went to different pools, and it was quite relaxing and nice. My favorite part of the day was walking over to the red lobby for a coffee in the morning. Ana was there every day to greet me with a smile. She was the highlight of my morning. I love Faro for breakfast in the morning as it has a calm, exclusive feel to it. Isla was also nice with a huge variety of food. Lunch by the pool was good. Isla and Market have the most options for breakfast and lunch. My favorite dinner menu was the French restaurant. Ciao was excellent as well. Our waiter was very good. I also enjoyed Zen, Wai, and Umo. The waitstaff at Ciao, Wai, Umo, Zen, and Le Petit Cochon were all great. Toro was very busy the night that we went there. The steak was excellent at Toro and all of the restaurants. Our butlers, Gabriel and Naef, did an excellent job. They made all of our dinner reservations for 4 or 5 guests appropriately. Every time we requested a change, they completed it accurately, quickly, and politely. They also accommodated us with the spa reservations. They were very professional and friendly.
More...

BEST PRICE FROM Flight & Hotel
£1489pp
Oct 2025
£1489pp
All Inclusive
Nov 2025
£1579pp
All Inclusive
Dec 2025
£1569pp
All Inclusive
Jan 2026
£1629pp
All Inclusive
Feb 2026
£1639pp
All Inclusive
Mar 2026
£1619pp
All Inclusive
Apr 2026
£1589pp
All Inclusive
May 2026
£1629pp
All Inclusive
Jun 2026
£1709pp
All Inclusive
Jul 2026
£1729pp
All Inclusive
Aug 2026
£1729pp
All Inclusive
Sep 2026
£1659pp
All Inclusive

PLEASE WAIT...

Oops something went wrong...
SIMILAR HOTELS

Here are some similar hotels that might interest you...

x
Request a Quote