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  Back Home Destinations Caribbean Mexico Hard Rock Hotel Riviera Maya   
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Located In: Mexico

Hard Rock Hotel Riviera Maya

Google Logo 4.6 Google reviews (18997)
Best Price From £1549pp
Jun 2026
£1949 pp
All Inclusive
Jul 2026
£1709 pp
All Inclusive
Aug 2026
£1749 pp
All Inclusive
Sep 2026
£1549 pp
All Inclusive
Oct 2026
£1669 pp
All Inclusive
Nov 2026
£1649 pp
All Inclusive
Dec 2026
£1669 pp
All Inclusive
Jan 2027
£2019 pp
All Inclusive
Feb 2027
£1909 pp
All Inclusive
Mar 2027
£1909 pp
All Inclusive
Apr 2027
£1749 pp
All Inclusive
May 2027
£1739 pp
All Inclusive
Jun 2027
£1939 pp
All Inclusive
Jul 2027
£2279 pp
All Inclusive
Aug 2027
£2289 pp
All Inclusive
Sep 2027
£2019 pp
All Inclusive
Up to 35% Off, $200 Resort Credit per day & Kids Stay Free*
Overview
Accommodation
Facilities
Heaven Benefits
All-Inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

With a show-stopping location on Mexico’s stunning Riviera Maya coastline, the Hard Rock Hotel Riviera Maya has star appeal in abundance. Whether you’re craving uninterrupted tropical relaxation in the adults-only section or family-friendly fun i...

With a show-stopping location on Mexico’s stunning Riviera Maya coastline, the Hard Rock Hotel Riviera Maya has star appeal in abundance. Whether you’re craving uninterrupted tropical relaxation in the adults-only section or family-friendly fun in the sun, this stylish all-inclusive complex caters for all tastes and ages with sensational facilities, including a fabulous waterpark, cool accommodation and irresistible dining options. So, prepare to hit a holiday high note with a phenomenal stay at the ultimate rock retreat on the sun-drenched shores of Mexico.

Distance from the nearest beach

The Hard Rock Hotel Riviera Maya boasts its own private white sand beach.

Distance from the airport

The Hard Rock Hotel Riviera Maya is approximately 76km away from Cancun International Airport.

Pools
Restaurant
Bar
Gym
Beach
Shuttle
Spa
Wifi
Kids Club
Adults-Only
For Families
Waterpark
Click to read more
Accommodation
Deluxe Gold (Hacienda Adults and Kids)
  • Balcony with hammock and garden view
  • King-sized bed or 2 double beds
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service
Deluxe Partial Ocean (Hacienda Adults and Kids)
  • Balcony with hammock and garden view
  • 2 double beds
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service (upon request)
Deluxe Gold (Heaven Adults Only)
  • Balcony with hammock and garden view
  • 2 double beds
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service (upon request)
Deluxe Swim-Up (Heaven Adults Only)
  • Direct access to semi-private swimming pool
  • Balcony with garden view
  • King-size bed
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Espresso/American coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service (upon request)
Facilities

Facilities

  • Swimming pools, including adults-only pools
  • Private beach, including adults-only area
  • Waterpark
  • Gym
  • Adults-only spa
  • Golf
  • Complimentary Wi-Fi
  • Land sports
  • Outdoor courts
  • Kids’ club
  • Gaming lounge
  • Weddings and honeymoon venue
  • Business centre
  • Daytime and evening entertainment
  • Music lab
  • Restaurants, including adults-only restaurants
  • Bars, including adults-only bars
  • Shops
  • Beauty salon
  • Yoga temple
  • Lobby
Heaven Benefits

Heaven Benefits

Guests staying in adults-only Heaven rooms are entitled to the following:

  • Exclusive accommodation
  • Access to adults-only Eden pool area (including a private swimming pool, cabanas with full service, entertainment and swim-up bar)
  • Access to adults-only Eden beach and Jacuzzi
  • Access to adults-only Faro restaurant
  • Priority reservations at UMO and WAI restaurants

Please note that details, including times and benefits, may be subject to change without notice. You will be provided with full details of the benefits on arrival at the hotel.

All-Inclusive

All-Inclusive

The Hard Rock Hotel Riviera Maya all-inclusive programme includes the following:

  • Luxury accommodation
  • Unlimited casual and a la carte dining
  • Unlimited beverages
  • Complimentary Wi-Fi
  • 24/7 room service
  • Land sports
  • Use of fitness centre and jogging track
  • Pool and beachside service
  • Daily activities
  • Evening entertainment
  • Complimentary parking
  • Unlimited phone calls to US and Canada
  • Private function concessions
  • Gratuities included

Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

The Market

  • International buffet
  • Dress code: Casual

Pizzeto

  • Pizzas and pasta
  • Dress code: Casual

Frida

  • Mexican cuisine
  • Dress code: Casual

Zen

  • Asian cuisine
  • Dress code: Casual

Cafetto

  • Continental breakfast and snacks

Float

  • Snacks and cocktails

Toro

  • Steaks and a la carte dishes
  • Dress code: Casual

Ciao

  • Italian a la carte specialties
  • Family Friendly
  • Dress code: Casual

Le Petit Cochon

  • French food
  • Family Friendly
  • Dress code: Casual

Dive

  • Snacks
  • Family Friendly

WAI

  • Thai cuisine
  • Adults only
  • Dress code: Fine dining casual

UMO

  • Mexican Yucatan cuisine
  • Adults only
  • Dress code: Fine dining casual

Faro Gastro Market

  • International cuisine
  • Serves breakfast and lunch, buffet style
  • Exclusive for Heaven guests
  • Adults only
  • Dress code: Casual

La Isla

  • Seasoned burgers, fries and American style desserts
  • Dress code: Casual

Gallos

  • Mexican Cuisine
  • Family friendly
  • Dress code: Casual
Offer Details

Up to 35% Off, $200 Resort Credit per day & Kids Stay Free*

Up to 35% Off, $200 Resort Credit per day & Kids Stay Free*
*Up to 35% Off, Enjoy $200 Resort Credit towards spa, beauty & golf and Kids under 12 stay free when travelling between 01/04/2026 - 20/12/2026.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.

Minimum 5 nights apply. **Blackout Dates Apply
Hotel Reviews
Google Logo 4.6 Google reviews (18997)
Albert Budding
Our butlers Paola and Moises were of great help and took care of all our requests in a timely manner. They checked in every day and wandered the resort looking for us and making sure everything was good. They arranged for seats at all the shows we wanted to go to. They treated our two Grandsons like Kings and made them feel so special. They also went above and beyond every single day from taking care of all of our dinner reservations perfectly, getting and saving our beach and pool chairs each morning. They made great use of the Whats App group and responded really fast to any questions or needs we had. All the staff were awsome. The nightly entertaiment was quite good and was a great set up to watch the Super Bowl.
Sheridan McCormack
We had the absolute pleasure of having Paola and Moises as our butlers during our stay, and they truly made our entire experience unforgettable. From the moment we arrived, they were warm, attentive, and incredibly professional. Paola was so thoughtful and detail-oriented she anticipated our needs before we even had to ask. Moises was equally amazing, always ensuring everything ran smoothly and that we felt completely taken care of. Whether it was arranging reservations, checking in on us throughout the day, or adding those extra special touches that made our stay feel personalized, they went above and beyond in every way. What stood out most was how genuine they both are. You can tell they truly care about their guests and take pride in what they do. Their kindness and dedication made our trip extra special, and we are so grateful for them. If you are lucky enough to have Paola and Moises as your butlers, you are in the best hands. They deserve all the recognition and praise 10/10 service!
J H M
We just got back from a girl’s trip vacation. It was a wonderful experience! The hotel staff is incredibly friendly, the resort is super clean, and the food options were abundant! One of our best experiences was with Otto - he is the entertainment coordinator. He remembered us throughout our stay and was hilarious and super friendly. He made hanging out by the beach and pool so much fun! Rulo was so great too!! We really appreciate how everyone went above and beyond- from the bar staff, restaurant waiters and also the amazing spa staff.
Leora Sharg
Beautiful property, amazing service. Vice City was great, the water park was better than paradisus Riviera Maya. Unfortunately the only downside is there's no real beach, only small lagoons. The red lobby restaurant Isla has an indoor brick oven with NO VENTILATION. It's the silliest thing. The entire restaurant smells like smoke, smoke gets caught in all your hair and clothes. Other than those two we really enjoyed our stay. The shows are top notch (not Broadway but you get it..) Special shout out to; Norma with the lovely smile. Aimee and Brenda from the concierge We will probably go back to other hard rock locations in the future Thank you
Maria
We had one of the best vacation experiences, as this hotel truly lived up to our expectations. We always received excellent service from the staff whenever we needed assistance resolving an issue or simply required services across the various areas—including the restaurants, pool, courtyards (Red and Blue), café, and bar, We would like to highlight the service provided by Ms. Angela (waitress in the Blue and Red Patio). We experienced some issues with transportation and a tour we took to Isla Mujeres, but fortunately, the general manager handled the situation, providing us with quick and effective solutions: We were moved to a different room to compensate for these incidents, and we were much more comfortable. Overall, we were satisfied with the daily attention we received; the staff would call or write to us to ensure we were getting the best possible care. Thank you very much!
More...

BEST PRICE FROM Flight & Hotel
£1549pp
Jun 2026
£1949pp
All Inclusive
Jul 2026
£1709pp
All Inclusive
Aug 2026
£1749pp
All Inclusive
Sep 2026
£1549pp
All Inclusive
Oct 2026
£1669pp
All Inclusive
Nov 2026
£1649pp
All Inclusive
Dec 2026
£1669pp
All Inclusive
Jan 2027
£2019pp
All Inclusive
Feb 2027
£1909pp
All Inclusive
Mar 2027
£1909pp
All Inclusive
Apr 2027
£1749pp
All Inclusive
May 2027
£1739pp
All Inclusive
Jun 2027
£1939pp
All Inclusive
Jul 2027
£2279pp
All Inclusive
Aug 2027
£2289pp
All Inclusive
Sep 2027
£2019pp
All Inclusive

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