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  Back Home Destinations Caribbean Mexico Hard Rock Hotel Riviera Maya   
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Located In: Mexico

Hard Rock Hotel Riviera Maya

Google Logo 4.6 Google reviews (18229)
Best Price From £1619pp
Nov 2025
£1749 pp
All Inclusive
Dec 2025
£1619 pp
All Inclusive
Jan 2026
£1679 pp
All Inclusive
Feb 2026
£1649 pp
All Inclusive
Mar 2026
£1739 pp
All Inclusive
Apr 2026
£1659 pp
All Inclusive
May 2026
£1659 pp
All Inclusive
Jun 2026
£1689 pp
All Inclusive
Jul 2026
£1729 pp
All Inclusive
Aug 2026
£1819 pp
All Inclusive
Sep 2026
£1689 pp
All Inclusive
Oct 2026
£1739 pp
All Inclusive
Nov 2026
£1739 pp
All Inclusive
Dec 2026
£1769 pp
All Inclusive
Jan 2027
£1999 pp
All Inclusive
Feb 2027
£2109 pp
All Inclusive
Up to 54% Off
Overview
Accommodation
Facilities
Heaven Benefits
All-Inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

With a show-stopping location on Mexico’s stunning Riviera Maya coastline, the Hard Rock Hotel Riviera Maya has star appeal in abundance. Whether you’re craving uninterrupted tropical relaxation in the adults-only section or family-friendly fun i...

With a show-stopping location on Mexico’s stunning Riviera Maya coastline, the Hard Rock Hotel Riviera Maya has star appeal in abundance. Whether you’re craving uninterrupted tropical relaxation in the adults-only section or family-friendly fun in the sun, this stylish all-inclusive complex caters for all tastes and ages with sensational facilities, including a fabulous waterpark, cool accommodation and irresistible dining options. So, prepare to hit a holiday high note with a phenomenal stay at the ultimate rock retreat on the sun-drenched shores of Mexico.

Distance from the nearest beach

The Hard Rock Hotel Riviera Maya boasts its own private white sand beach.

Distance from the airport

The Hard Rock Hotel Riviera Maya is approximately 76km away from Cancun International Airport.

Pools
Restaurant
Bar
Gym
Beach
Shuttle
Spa
Wifi
Kids Club
Adults-Only
For Families
Waterpark
Click to read more
Accommodation
Deluxe Gold (Hacienda Adults and Kids)
  • Balcony with hammock and garden view
  • King-sized bed or 2 double beds
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service
Deluxe Partial Ocean (Hacienda Adults and Kids)
  • Balcony with hammock and garden view
  • 2 double beds
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service (upon request)
Deluxe Gold (Heaven Adults Only)
  • Balcony with hammock and garden view
  • 2 double beds
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service (upon request)
Deluxe Swim-Up (Heaven Adults Only)
  • Direct access to semi-private swimming pool
  • Balcony with garden view
  • King-size bed
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Espresso/American coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service (upon request)
Facilities

Facilities

  • Swimming pools, including adults-only pools
  • Private beach, including adults-only area
  • Waterpark
  • Gym
  • Adults-only spa
  • Golf
  • Complimentary Wi-Fi
  • Land sports
  • Outdoor courts
  • Kids’ club
  • Gaming lounge
  • Weddings and honeymoon venue
  • Business centre
  • Daytime and evening entertainment
  • Music lab
  • Restaurants, including adults-only restaurants
  • Bars, including adults-only bars
  • Shops
  • Beauty salon
  • Yoga temple
  • Lobby
Heaven Benefits

Heaven Benefits

Guests staying in adults-only Heaven rooms are entitled to the following:

  • Exclusive accommodation
  • Access to adults-only Eden pool area (including a private swimming pool, cabanas with full service, entertainment and swim-up bar)
  • Access to adults-only Eden beach and Jacuzzi
  • Access to adults-only Faro restaurant
  • Priority reservations at UMO and WAI restaurants

Please note that details, including times and benefits, may be subject to change without notice. You will be provided with full details of the benefits on arrival at the hotel.

All-Inclusive

All-Inclusive

The Hard Rock Hotel Riviera Maya all-inclusive programme includes the following:

  • Luxury accommodation
  • Unlimited casual and a la carte dining
  • Unlimited beverages
  • Complimentary Wi-Fi
  • 24/7 room service
  • Land sports
  • Use of fitness centre and jogging track
  • Pool and beachside service
  • Daily activities
  • Evening entertainment
  • Complimentary parking
  • Unlimited phone calls to US and Canada
  • Private function concessions
  • Gratuities included

Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

The Market

  • International buffet
  • Dress code: Casual

Pizzeto

  • Pizzas and pasta
  • Dress code: Casual

Frida

  • Mexican cuisine
  • Dress code: Casual

Zen

  • Asian cuisine
  • Dress code: Casual

Cafetto

  • Continental breakfast and snacks

Float

  • Snacks and cocktails

Toro

  • Steaks and a la carte dishes
  • Dress code: Casual

Ciao

  • Italian a la carte specialties
  • Family Friendly
  • Dress code: Casual

Le Petit Cochon

  • French food
  • Family Friendly
  • Dress code: Casual

Dive

  • Snacks
  • Family Friendly

WAI

  • Thai cuisine
  • Adults only
  • Dress code: Fine dining casual

UMO

  • Mexican Yucatan cuisine
  • Adults only
  • Dress code: Fine dining casual

Faro Gastro Market

  • International cuisine
  • Serves breakfast and lunch, buffet style
  • Exclusive for Heaven guests
  • Adults only
  • Dress code: Casual

La Isla

  • Seasoned burgers, fries and American style desserts
  • Dress code: Casual

Gallos

  • Mexican Cuisine
  • Family friendly
  • Dress code: Casual
Offer Details

Up to 54% Off

Up to 54% Off
Up to 54% Off when travelling between 10/11/2025 - 31/12/2026.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply

More offers may be available, please search your preferred dates for the latest offers
Hotel Reviews
Google Logo 4.6 Google reviews (18229)
Mandy Pister
We had the most amazing vacation at the hard rock Hotel in the Minor Riviera. We were there for 11 days in total and the service and the staff were absolutely amazing. From check in to check out room service was absolutely amazing and always nice and warm when we received it we stayed in the presidential suite where we had a personal assistant, and I would recommend this to everyone this made my vacation, seamless and easy to navigate a resort of this large our assistants Moises and Paola We’re absolutely amazing from booking tours for us during the day bowling at the resort anything we possibly wanted right up to getting my nails painted it was absolutely amazing booking dinner reservations every night. They did an absolutely wonderful job and what topped the whole trip off was the fact that I celebrated my 49th birthday here and they came out to the pool with three attendance named Aaron, Sinai & Carmelo and saying happy birthday to me and brought me a nice sweet treat and it was absolutely amazing and then when I got up to my room, there was birthday balloons up there, confetti on my bed, a birthday banner and more treats and champagne they were to die for it. It was absolutely amazing Moses and Paola Went above and beyond my expectations for this resort and I appreciated everything they did for us. We look forward to coming back again in the future. The ocean view was absolutely amazing. The kids had a great time. We drank a lot, and the food was absolutely amazing. we never had one bad experience at any restaurant while we were visiting. We recommend this resort to absolutely everybody if they’re looking for a little adult time a little family time or just a nice quiet getaway. We look forward to seeing you all in the future
Dana Gordon
My husband came to the Hard Rock and stayed at Heavan, the adult only part of the resort for our 19th wedding anniversary. Other than a few hiccups with our room we had a fabulous time. The place was beautiful and the food was amazing. The service was out of this world. There are a few I would like to mention that made our stay extra special. First and for most , our butlers, Moise and Paola, were over the top with their excellent attentiveness to all our needs and or wants. Their attention to detail and their excellent service. They made our anniversary super special and went way above and beyond to help us celebrate our special day. We left there with not only friends but now family. Also there are a few more I’d like to mention that made our stay extra special: Luis and Oscar our bellmen Ava server at the pool Oscar concierge at the pool Paula and Jessica - hostess at Faro restaurant for breakfast every morning Maria Faro manager Marcos and Apo servers at Faro And last but not least the housekeeping staff. They all did a great job We can’t wait to come back and see everyone again.
Bren K
Great experience, service is 100% amazing. We had an issue with the room and front desk personnel fid not help but someone else from Legendary club did. Waiters and service personnel are fantastic. The resort is super clean and organized. Caletas and beaches beautiful although there are no waves. Tulum. Xcaret and playa del carmen are 20 min away. Special Recognition for AMAZING SERVICE to Norma from Legendary. Cesar , waiter at Le petit Cochon.
David Currie
Just returned from a fantastic time at Hard Rock Riviera Maya. From the moment we arrived to the moment we departed we received excellent service from Naef & Gabriel who both went above and beyond to ensure that our stay was the best it could possibly be. All staff we interacted with were very polite and professional. Our room was clean and comfortable. The room staff were very attentive each day. You could see that works were being done to make improvements around the resort but these did not interrupt our stay at all. All restaurants we tried were great with a good choice of dishes. Our personal favourite was Zen. Spent most of our time at the main pool which was always clean with activities throughout the day which were great. Would definitely visit Hard Rock Riviera Maya again!
Jessica Winski
I'll start with the positives: 1. David at the Heaven Pool. He was attentive, funny and was the highlight of the trip. 2. The grounds are pretty. Unfortunately, the positives end there. We were visiting for five nights for my brother's wedding and we were one of many rooms (including the bride and groom's) that needed a room change. Our first room did not have working A/C, smelled horribly of mildew, there was mold on the headboard and we returned to our room to find my suitcase in a puddle of water on the floor. We were moved to a new room, which also smelled of mildew and while it did have working A/C, it was damp the entire stay and the final night we had another puddle of water on the floor. The rooms are dated and uncomfortable and frankly, shouldn't be rented out until they are renovated. In addition to this, the ceiling literally caved in outside of our room and was all over the floor. I have stayed at other resorts in the region and understand that the humidity and overall wet climate can be really tough on these resorts and rooms, but this was unacceptable. Others who attended the wedding experienced moldy rooms, blood on sheets, flooding showers, puddles on the floor, and more. The food everywhere was also not good and in some places, completely inedible. We stayed on the Heaven (Adults Only) side of the resort and the volume of the music at the pool was insane. You had to literally scream at the person sitting next to you to be able to hear. It was far from a relaxing environment. Calling anything at this resort Heaven is such a joke. We did make the staff aware of our issues while we were there and unfortunately they were only willing to compensate us with Spa Services, despite us telling them we were there for the wedding and didn't have time for spa services. We accepted an offer for massages and hydrotherapy but were unable to fit in time to do them (like we told staff would happen) and we stayed in the second room they put us in despite issues because we were tired of standing at the front desk arguing. What the bride, groom, bridal party and family members who stayed at the resort for the wedding really deserve is at least a partial refund for the insane amount of money that was spent staying at this resort that is in desperate need for a renovation and an overall horrible experience. If you are considering staying here or having your wedding here - run the other way and book literally anywhere else. They may call this place heaven but it is far, far from it.
More...

BEST PRICE FROM Flight & Hotel
£1619pp
Nov 2025
£1749pp
All Inclusive
Dec 2025
£1619pp
All Inclusive
Jan 2026
£1679pp
All Inclusive
Feb 2026
£1649pp
All Inclusive
Mar 2026
£1739pp
All Inclusive
Apr 2026
£1659pp
All Inclusive
May 2026
£1659pp
All Inclusive
Jun 2026
£1689pp
All Inclusive
Jul 2026
£1729pp
All Inclusive
Aug 2026
£1819pp
All Inclusive
Sep 2026
£1689pp
All Inclusive
Oct 2026
£1739pp
All Inclusive
Nov 2026
£1739pp
All Inclusive
Dec 2026
£1769pp
All Inclusive
Jan 2027
£1999pp
All Inclusive
Feb 2027
£2109pp
All Inclusive

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