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  Back Home Destinations Caribbean Mexico Hard Rock Hotel Riviera Maya   
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Located In: Mexico

Hard Rock Hotel Riviera Maya

Google Logo 4.6 Google reviews (18102)
Best Price From £1639pp
Dec 2025
£1639 pp
All Inclusive
Jan 2026
£1669 pp
All Inclusive
Feb 2026
£1669 pp
All Inclusive
Mar 2026
£1719 pp
All Inclusive
Apr 2026
£1669 pp
All Inclusive
May 2026
£1639 pp
All Inclusive
Jun 2026
£1699 pp
All Inclusive
Jul 2026
£1719 pp
All Inclusive
Aug 2026
£1769 pp
All Inclusive
Sep 2026
£1649 pp
All Inclusive
Oct 2026
£1679 pp
All Inclusive
Nov 2026
£1709 pp
All Inclusive
Dec 2026
£1759 pp
All Inclusive
Mar 2027
£3459 pp
All Inclusive
Up to 54% Off
Overview
Accommodation
Facilities
Heaven Benefits
All-Inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

With a show-stopping location on Mexico’s stunning Riviera Maya coastline, the Hard Rock Hotel Riviera Maya has star appeal in abundance. Whether you’re craving uninterrupted tropical relaxation in the adults-only section or family-friendly fun i...

With a show-stopping location on Mexico’s stunning Riviera Maya coastline, the Hard Rock Hotel Riviera Maya has star appeal in abundance. Whether you’re craving uninterrupted tropical relaxation in the adults-only section or family-friendly fun in the sun, this stylish all-inclusive complex caters for all tastes and ages with sensational facilities, including a fabulous waterpark, cool accommodation and irresistible dining options. So, prepare to hit a holiday high note with a phenomenal stay at the ultimate rock retreat on the sun-drenched shores of Mexico.

Distance from the nearest beach

The Hard Rock Hotel Riviera Maya boasts its own private white sand beach.

Distance from the airport

The Hard Rock Hotel Riviera Maya is approximately 76km away from Cancun International Airport.

Pools
Restaurant
Bar
Gym
Beach
Shuttle
Spa
Wifi
Kids Club
Adults-Only
For Families
Waterpark
Click to read more
Accommodation
Deluxe Gold (Hacienda Adults and Kids)
  • Balcony with hammock and garden view
  • King-sized bed or 2 double beds
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service
Deluxe Partial Ocean (Hacienda Adults and Kids)
  • Balcony with hammock and garden view
  • 2 double beds
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service (upon request)
Deluxe Gold (Heaven Adults Only)
  • Balcony with hammock and garden view
  • 2 double beds
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service (upon request)
Deluxe Swim-Up (Heaven Adults Only)
  • Direct access to semi-private swimming pool
  • Balcony with garden view
  • King-size bed
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Espresso/American coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service (upon request)
Facilities

Facilities

  • Swimming pools, including adults-only pools
  • Private beach, including adults-only area
  • Waterpark
  • Gym
  • Adults-only spa
  • Golf
  • Complimentary Wi-Fi
  • Land sports
  • Outdoor courts
  • Kids’ club
  • Gaming lounge
  • Weddings and honeymoon venue
  • Business centre
  • Daytime and evening entertainment
  • Music lab
  • Restaurants, including adults-only restaurants
  • Bars, including adults-only bars
  • Shops
  • Beauty salon
  • Yoga temple
  • Lobby
Heaven Benefits

Heaven Benefits

Guests staying in adults-only Heaven rooms are entitled to the following:

  • Exclusive accommodation
  • Access to adults-only Eden pool area (including a private swimming pool, cabanas with full service, entertainment and swim-up bar)
  • Access to adults-only Eden beach and Jacuzzi
  • Access to adults-only Faro restaurant
  • Priority reservations at UMO and WAI restaurants

Please note that details, including times and benefits, may be subject to change without notice. You will be provided with full details of the benefits on arrival at the hotel.

All-Inclusive

All-Inclusive

The Hard Rock Hotel Riviera Maya all-inclusive programme includes the following:

  • Luxury accommodation
  • Unlimited casual and a la carte dining
  • Unlimited beverages
  • Complimentary Wi-Fi
  • 24/7 room service
  • Land sports
  • Use of fitness centre and jogging track
  • Pool and beachside service
  • Daily activities
  • Evening entertainment
  • Complimentary parking
  • Unlimited phone calls to US and Canada
  • Private function concessions
  • Gratuities included

Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

The Market

  • International buffet
  • Dress code: Casual

Pizzeto

  • Pizzas and pasta
  • Dress code: Casual

Frida

  • Mexican cuisine
  • Dress code: Casual

Zen

  • Asian cuisine
  • Dress code: Casual

Cafetto

  • Continental breakfast and snacks

Float

  • Snacks and cocktails

Toro

  • Steaks and a la carte dishes
  • Dress code: Casual

Ciao

  • Italian a la carte specialties
  • Family Friendly
  • Dress code: Casual

Le Petit Cochon

  • French food
  • Family Friendly
  • Dress code: Casual

Dive

  • Snacks
  • Family Friendly

WAI

  • Thai cuisine
  • Adults only
  • Dress code: Fine dining casual

UMO

  • Mexican Yucatan cuisine
  • Adults only
  • Dress code: Fine dining casual

Faro Gastro Market

  • International cuisine
  • Serves breakfast and lunch, buffet style
  • Exclusive for Heaven guests
  • Adults only
  • Dress code: Casual

La Isla

  • Seasoned burgers, fries and American style desserts
  • Dress code: Casual

Gallos

  • Mexican Cuisine
  • Family friendly
  • Dress code: Casual
Offer Details

Up to 54% Off

Up to 54% Off
Up to 54% Off when travelling between 10/11/2025 - 31/12/2026.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply

More offers may be available, please search your preferred dates for the latest offers
Hotel Reviews
Google Logo 4.6 Google reviews (18102)
Keto Colleen
My sister and I do a trip every two years and this year we chose Hard Rock Riveria Maya. I have been there multiple times and I was very disappointed with our room and that they didn’t tell us in advance that there was construction going on. If we had to stay on the family side to get an ocean view and updated room we would have if we had known the rooms were “limited” in say this because the resort wasn’t very busy and I find it hard to believe the rooms were limited just because we needed two beds instead of a king. We did get changed to another room because the air conditioner was making crazy noises, ants on the patio and few minor things in the room, the new room was a somewhat better. I did find it very odd to that we weren’t able to get washcloths everyday! Really I’m suppose to use hand towels to wash up! I have never had that issue before. Paola was doing her best to get us washcloths! One great thing is the location of the room it was near one of the pools we really liked which was a big plus but the rooms really need upgrades, the hallway ceiling was falling in and water laying on the floors. The new pool and new restaurants were very nice and the waiters were so good! Our Butlers Moises and Paola were really good and very accommodating! Moises even offered to help us move our stuff to the other room! I celebrated a birthday while I was there and it was the best one I had in a long time. Moises decorated my room and left a sweet treat!! We had great chairs everyday by the pool, dinner reservations every night, updates on events happening during the week and other great amenities thanks to Moises and Paola! I would highly recommend them for your Butlers! The staff at the pool were also amazing! Oscar and Jose decorated our pool chairs for my birthday, sang Happy Birthday and brought us tacos!! Entertainment guys Otto and Hector were so much fun! Otto always came by to talk, did water aerobics and made us laugh! Hector made us bracelets and was also very friendly. The butlers, pool staff, entertainment crew and waitstaff are really the ones who made our vacation! You can say it made up for the lack of room conditions and accommodations! We have been members since 2014 and I feel like that didn’t even matter when it came to the room! I also believe the adult side of resort has shrunk, even a pool that use to be adults only had kids!
Mary Ellen Long
It was our first time visit and everything was quite wonderful. Our butlers, Paola and Moises not only met but exceeded our expectations with appointments, reservations and special requests. They certainly made our stay much more exceptional. Otto with entertainment at the pool was a wonderful person and does his job exceptionally well. We enjoyed all the restaurants and received excellent service at them also. It’s a beautiful place and well maintained and we look forward to visiting again. Thank you!
Robbie Shewchuk
Hard Rock Hotel in Riviera Maya has more than lived up to our expectations. Resort is very large, lots to do for those with busy minds but also quiet places when you want to unwind away fron the activities. Meals have been great, special call out to Umi restaurant at the Adults only area. We were taken care of by Nico and he’s someone special. Attention to detail, wonderful recommendations and great interaction. This is our 2nd stay here, we came back in 2017 with our 2 boys and we are here now as adults without them. Both trips were amazing. Enjoying every moment
Francisco Armijo
We visited with friends for a birthday celebration and had an fantastic time. The venue offered a great variety of music, food, and drinks, and the room was very comfortable. Naef and Gabriel, our concierges, gave us a wonderfully warm welcome. They are truly professional and passionate, and I never felt alone in handling any of the planning, changes, or requests. It was one of the best experiences I've ever had. As for the hotel, my only critique—though this is more of a personal preference—is that they only serve Pepsi products, and I noticed the taste of the mixed drinks can vary. That said, if someone can afford it, I recommend this place 100%.
Mandy Pister
We had the most amazing vacation at the hard rock Hotel in the Minor Riviera. We were there for 11 days in total and the service and the staff were absolutely amazing. From check in to check out room service was absolutely amazing and always nice and warm when we received it we stayed in the presidential suite where we had a personal assistant, and I would recommend this to everyone this made my vacation, seamless and easy to navigate a resort of this large our assistants Moises and Paola We’re absolutely amazing from booking tours for us during the day bowling at the resort anything we possibly wanted right up to getting my nails painted it was absolutely amazing booking dinner reservations every night. They did an absolutely wonderful job and what topped the whole trip off was the fact that I celebrated my 49th birthday here and they came out to the pool with three attendance named Aaron, Sinai & Carmelo and saying happy birthday to me and brought me a nice sweet treat and it was absolutely amazing and then when I got up to my room, there was birthday balloons up there, confetti on my bed, a birthday banner and more treats and champagne they were to die for it. It was absolutely amazing Moses and Paola Went above and beyond my expectations for this resort and I appreciated everything they did for us. We look forward to coming back again in the future. The ocean view was absolutely amazing. The kids had a great time. We drank a lot, and the food was absolutely amazing. we never had one bad experience at any restaurant while we were visiting. We recommend this resort to absolutely everybody if they’re looking for a little adult time a little family time or just a nice quiet getaway. We look forward to seeing you all in the future
More...

BEST PRICE FROM Flight & Hotel
£1639pp
Dec 2025
£1639pp
All Inclusive
Jan 2026
£1669pp
All Inclusive
Feb 2026
£1669pp
All Inclusive
Mar 2026
£1719pp
All Inclusive
Apr 2026
£1669pp
All Inclusive
May 2026
£1639pp
All Inclusive
Jun 2026
£1699pp
All Inclusive
Jul 2026
£1719pp
All Inclusive
Aug 2026
£1769pp
All Inclusive
Sep 2026
£1649pp
All Inclusive
Oct 2026
£1679pp
All Inclusive
Nov 2026
£1709pp
All Inclusive
Dec 2026
£1759pp
All Inclusive
Mar 2027
£3459pp
All Inclusive

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