Grand Sirenis Punta Cana Resort

David Zeldin

Just spent a week there. Our experience very consistent w Google AI summary. Food is inconsistent. Worse than other resorts we’ve been to. Rooms were on the small side and run down. ‘Queen beds’ were just larger than twins. Beach is excellent as are the pools. Always a good vibe around the pools. Good staff engagement trying to make things fun for kids. Have to say that our breakfast server, Fanny, was absolutely incredible!! She worked so hard for us every morning to accommodate our big group and arrange our preferred outside table. Always smiling and helped to enhance our start to every day. Huge thank you to Fanny!

Arielle Thomson

The animation team could use a revamp. It’s okay but coming from other all inclusive resorts where the shows are extravagant this was below par. The individuals are great but the program itself could use work. My son is 13 and I found he wasn’t allowed to participate in a lot of activities with the resort. He was too old for the kids club but too young to do the activities outside of kids club, they were only for adults. So that was disappointing. Rooms were fine but nothing fancy. We had no issues with our room. Food was really good at restaurants but hit or miss at buffets. Beach was beautiful. If you like volleyball, bring your own ball. The resort won’t always let you use one. I also find someone is always trying to sell you something whether you’re sitting at the beach or pool someone is always asking you for something which is a little frustrating. I also didn’t like that I was pressured by the resort to make reviews. When I was doing one activity at the beach one staff member took my phone asking if she could look something up and gave the resort 5 stars complimenting the animation team and handed me back my phone. Also when checking out one staff was adamant that I complete a review and she needs to take a picture of it before I left. I told her I wasn’t ready to do it right now and she told me I had to. I ended up walking away. The waterpark feels a little dangerous, it is not a smooth ride you feel every seam on the way down. If the main attraction to this resort is the waterpark I would pick elsewhere but other than that it’s a great spot for younger kids. Lots around. Other than the bizarre interactions with some staff overall it was a good trip. I likely wouldn’t return as my son is older and it feels more for small kids but we did have fun.

selena squarzanti

Overall it was decent , but for a resort I honestly expected much better organization. I’m not sure if they’re understaffed, but we had to wait two days to get the sofa bed set up, so our daughter ended up sleeping with us for two nights. We constantly had to ask for basic things like pillows and towels, which often arrived very late — once around 11:30 pm while we were already asleep. The food was repetitive, often the same dishes, and many items listed on the menu were frequently unavailable. At times, it felt like half the menu simply didn’t exist. Unfortunately, almost no one speaks English. I don’t expect the entire staff to, but at a resort charging these prices, at least the front desk and check-in staff should be able to communicate. This made everything unnecessarily difficult. The bathroom ventilation didn’t work at all, and the floor flooded after every shower, which is unacceptable in a resort of this level. On the positive side, the entertainment team was great and the resort itself is beautiful. The food quality, when available, was decent — though consistency was a big issue. One more thing: do not book the catamaran excursion to Catalina Island through the resort. It was a terrible experience and left us feeling completely ripped off. After that, we avoided booking any other excursions because we didn’t want to risk being scammed again. For such a premium price, I would expect a well-organized, reliable, and overall high-quality experience — unfortunately, that wasn’t the case

M Pioterek

⭐️⭐️⭐️⭐️⭐️ We had a fantastic stay at this hotel and couldn’t be happier with the experience. The rooms were clean and comfortable, the atmosphere was relaxing, and the facilities were excellent. A special shout-out goes to Isaac at the pool bar — he truly made our stay memorable. Isaac was incredibly friendly, attentive, and always had a great attitude. His service was outstanding, and he made everyone feel welcome with a smile. Whether it was recommending drinks or just having a quick chat, he added a personal touch that really stood out. Thanks to Isaac and the rest of the team for such a wonderful experience. We’ll definitely be back and highly recommend this hotel to anyone looking for great service and a relaxing stay!

Natali Santos

⭐️⭐️⭐️⭐️⭐️ We are having an amazing experience at this resort! I want to give a special highlight to Nicole from the kids’ area she has been absolutely wonderful. She is incredibly attentive, caring, and truly great with children. My son loved spending time with her at the Kids Club, and seeing how happy and safe he felt made our stay even more special. Because of the fantastic service especially thanks to Nicole we are already thinking about coming back on our next vacation. Highly recommended! 🌴✨