Bahia Principe Grand Punta Cana

Zachary Motter

So we originally booked the Grand Turquesa, but were "upgraded" to the Grand Punta Cana. We stayed in the Junior Suite Superior for three nights. The décor was charming, but the room itself was very outdated. There were almost no accessible outlets to charge devices — we had to move furniture around just to plug things in. The TV didn’t work at all (no channels), and the Wi-Fi in the room was almost nonexistent, with maybe one tiny spot where you could catch a signal. The door was very hard to open, and only one of our key cards worked consistently. The room just doesn’t meet a 5-star standard; realistically it feels like a solid 3-star. Walking around, we saw the Junior Suite Premium rooms, and those looked significantly more updated — closer to a true 4-star experience. The pool areas, however, were fantastic. The main pool near the beach was clean, lively, and had a great party vibe — clearly well-maintained and recently updated. The local pool near our building was also spectacular, very clean, with plenty of shaded seating and refreshing water. The swim-up bar was excellent, with friendly bartenders and quick service. They happily filled our tumblers. Food overall was just okay. There was variety, but the quality was hit-or-miss. Service at the buffets was inconsistent — we had to be seated multiple times because the first two attempts didn’t get attention. The truck restaurant was charming at first but turned chaotic fast. They called out order numbers that people didn’t pick up, some numbers were skipped entirely, and the system fell apart. On the plus side, they had self-serve beer and wine, which was a great perk. Dinner at Restaurante Rodizio Las Olas was amazing! We love Brazilian steakhouses, and this one matched the quality of the ones we visit at home. Excellent service and an unbeatable beachfront setting. We didn’t spend time on the beach itself, but it looked clean and beautiful. We did catch the Circus Show, and it was genuinely awesome — highly recommended. The spa was spotless, and our couples massage was a great value and genuinely relaxing. Getting around the resort is easy on foot, though they do offer golf carts. We never figured out the schedule, but walking was manageable and we enjoyed the exercise. There are several shops in Principe Village for souvenirs and essentials. Most shops carry nearly identical things, but if you need another size or color of something, check a second or third — the inventory varies slightly. Check-out was smooth and very accommodating. Even without late checkout, they let us eat, use the pool, and even offered a shower before we left. Overall, we had a good time and most guests around us seemed to be enjoying themselves too. We just think the resort is mislabeled as 5-star when the room experience says otherwise. Thanks again!

Max

A 3.5 - 3 stars for me. Before even beggining the review keep that in mind MOSQUITOES. A LOT OF MOSQUITOES. my legs is literally red from it. The hotel is very luxuous, the staff is polite, except for 2 or 3 people. Our room was pretty clean, the AC worked well, at the point of even colding in the night. If you open any door of the door the AC stop working keep that in mind. If you tip the maid a little she will full your fridge to the border. Loved it. You need to keep in mind too that its 5 hotels together, so it mean ... A LOT OF PEOPLE. Their is bus that get you to the beach, or any stop you want or even to other hotels which is very cool. Of course a lot of poolthe 3 main pool close the beach are extremely full of people which i dont really like in my pov. The beach is incredible a bit of sargassum but incredible. The little restaurant close to the beach is very very good lot or choice and well organized they have burgers, hot dogs, sweet potatoes fries, onion rings etc even a ice cream machine. They have a lot of choice of reservation restaurant, i only didn't liked the fish market personally. Their casino is pretty cool, the discoteca too. Keep in mind their is absolutely no way to have any other us dollars on resort, so bring enough ! So my why is a 3.5 -4 is Too much people Lot of mosquitoes Depend on what you are looking for of course!

Toma Melnik

I simply chose this resort because I wanted to try something different. it has 4.5 stats and I decided it should be OK. WHAT A MISTAKE I MADE! I don't know how in the world they got 4.6 stars. When we first came in to check in and went to get food, I wanted to run away from that resort right there and then. Everything is dirty, old and bugs are everywhere, especially in Punta Cana lobby. In dining area, I had to change my plate 5 times, because each plate was dirty. Lines for food are everywhere, steak station, there is always long line, drinks, you basically can't even get it it, because always long lines and you really don't want to stay in long line in a hot weather. Service is below 0 here. You tell them your concern they turn around and walk away. Amstar was not helpful at all, they kept sending me to concierge desk, and concierge desk back to Amstar. Their landscaping is horrible, weeds outside everywhere. it looks like the owner doesn't want to put any money into it's cleanliness. We did have one of the remodeled rooms, but view from the window was jungle, so didn't enjoy that. One of the days we left the room to be cleaned and I forgot to leave a tip, so they didnt take away our durty glasses,, left us old ripped towels, and didnt restock our fridge..Honestly there is absolutely nothing that I enjoyed about this vacation. It was not relaxing, it was stressful, and this is only half of my concerns People, there is much better resorts for the same price.

Ellie Coleman

Had an amazing time at this hotel. Upon arrival we were given a free room upgrade. This room was cleaned by Jolanda everyday who always made sure the room was spotless and we had clean towels. The pools were not very busy and the bar staff were very helpful to everyone. They have shared tipping rather than the tip going to that specific person. There are sun beds available at all times. We stayed in September so the beach did have a lot of seaweed but the staff were out everyday trying to get rid of what they could so guests could enjoy the beach. The only negative would be how the waiters and waitresses treat some guests at meal times in the main buffet - we got ignored on a regular occasion and had to go out our way to get drinks whereas other tables around us would be getting their drinks refilled at the table and brought to them. Buffet food was delicious and had such a great selection with different themed nights. We went to the Asian and Italian restaurants which I would also highly recommend booking. The ground staff were constantly working hard to repair the cracked floorings (assuming from earthquakes), and the gardeners were always out making sure everything was up to standard. Overall we had an amazing experience and would definitely look at coming back in the future.

John Guevara

Decent resort with limited options. For a better experience stay at the Esmeralda or sister resorts all connected to each other for more services/features. The app is slow. The workers gave different details and updates so we were provided the wrong information half of the time. The alarm in our room kept going off at night (11pm), we called several times and waited over an hour before grabbing a stick and luckily found a way to turn it off ourselves instead of waiting for someone who never came. In general, friendly people and staff. Good drinks. Mediocre limited food. Only 30min from PUJ airport.