Bahia Principe Grand Punta Cana

Ellie Coleman

Had an amazing time at this hotel. Upon arrival we were given a free room upgrade. This room was cleaned by Jolanda everyday who always made sure the room was spotless and we had clean towels. The pools were not very busy and the bar staff were very helpful to everyone. They have shared tipping rather than the tip going to that specific person. There are sun beds available at all times. We stayed in September so the beach did have a lot of seaweed but the staff were out everyday trying to get rid of what they could so guests could enjoy the beach. The only negative would be how the waiters and waitresses treat some guests at meal times in the main buffet - we got ignored on a regular occasion and had to go out our way to get drinks whereas other tables around us would be getting their drinks refilled at the table and brought to them. Buffet food was delicious and had such a great selection with different themed nights. We went to the Asian and Italian restaurants which I would also highly recommend booking. The ground staff were constantly working hard to repair the cracked floorings (assuming from earthquakes), and the gardeners were always out making sure everything was up to standard. Overall we had an amazing experience and would definitely look at coming back in the future.

Margaret Ibegbulem

I appreciate Anthony in the entertainment section for being friendly, cheerful and professional. I noticed that he enjoys entertaining the people. I’m also enjoying my vacation so far. There’s variety of food and drinks. The food is tasty and healthy. I will love to come back to this place

Mari Clarice

Enjoyed the experience. Friendly and helpful staff. Comfortable rooms. Our "bathroom" was open. Would have preferred a room with a door for privacy and to limit disturbing others at night. The food was good. Lots of restaurants to choose from. The mini bar and room service was great for days when you want to stay in the room and enjoy the air conditioning.

Rachel Cotter

This was our first time visiting DR. Overall, the resort itself is large and well kept. Most of the staff are friendly and welcoming and there is a lot to offer. Unfortunately we had some major issues during our stay. Our first room was a connecting room and the lock on our side was broken, the toilet wouldn’t flush even after maintenance came, and the room had a terrible musty/moldy smell. They did accommodate a room change, however the new room had the same bad smell. The buffet was another disappointment, minimal selection and staff were quite unpleasant. One of the included restaurant we went to, Tequila, was also a terrible experience. It took about an hour and 40 minutes for our food to arrive, and when it did most of the order was wrong. The restaurant was not overly busy but our waiters were more focused on taking videos and having shots with the table next to us instead of serving our hungry kids. While the resort has some positives, these issues made it hard to fully enjoy our vacation. I would recommend spending a little extra and choosing a different resort.

Torres Brooklyn

I will start by saying, no place is perfect it is how you handle situations that count. This resort is such a big and beautiful place and you can see all the future upgrade going on around you and not interfering with your vacation. The entertainment all day is great the little village thats on site with gift shops are great, with casinos, sports bars and karaoke on site its great for everyone. I had an incident that I will not talk about on here but what I will say that the staff at the front desk along with management team handled the situation with so much class and professionalism that I am amazed. Like I said anyone can make a mistake, it is how it's handled that counts. I would like to thank the staff and management team.