Four Points by Sheraton New York Downtown

Preethika Sulake

We stayed here for our NYC vacation and was pleasantly surprised with the size of the room. We got a room on a high floor with a good view and the hotel itself is very close to subway stations. Most importantly, every room gets 2 complimentary water bottles which get replenished after every housekeeping service. You can always also request for more and the front desk very promptly provided them whenever we requested for them! Really happy and will definitely come back here if I'm in the city.

Katherine Zhu

I stayed at the Sheraton Four Points for 1 night during a holiday weekend in July. Overall, my stay was fine -- the location is ideal, as it's only 2 blocks from Fulton St. subway, and is just steps away from several dim sum restaurants and a bubble tea shop. (I'm also inclined to review this hotel positively because my stay was purchased with points, and I was given an upgrade at check-in.) However, I'd be remiss if I omitted mention of the drawbacks of my stay here-- namely, that because the hotel rooms are so close together (though decently sized for NYC), you can hear almost everything in the hallway, if not in the adjacent rooms. From about 8pm to 1am, I heard all too clearly people talking, people shouting in the hallway, and the slam of the room door of the adjacent room about 5 to 6 times per hour. I don't know exactly what was happening that the young man in the next room had to leave and return that often, but I could hear all of it. Other than the noise issue, my experience here was good. The bed was very comfortable, each of the double beds furnished with the usual 4 pillows (more than enough) for a small person such as myself. And the ladies working at reception were friendly and professional. I'd stay here again, but would definitely bring earplugs next time.

Vivian Lind

The hotel is well located in the heart of the Financial District and surrounded by many restaurants and cafes. The room is ok, but the cleaning was bad and it was very cold at night and they don't have extra covers. The reception staff are rude and the hotel appears to be under constant renovation. The hotel charged a US$50 deposit that should be refunded one week after check-out. I have made several international calls chasing the Accounts Department who said the problem was with my bank, which I knew was a lie because there was no wire made to my account. The deposit was never refunded. I would avoid the headache and look for another place to stay.

Dan Oved

Decent hotel for what it is. Pros: great location, steps to south street seaport, many subway options nearby. Easy to get laundry done nearby. Cons: tiny rooms, feels a bit outdated, no fridge in room, elevators can be very slow. Our first day on a Sunday I sometimes waited 15 minutes for an elevator to arrive at my floor only for it to be full so I would give up and walk down 16 flights of stairs. Pros of it being such a tiny room is it made me want to get out as much as possible. So if you’re looking for an affordable room that acts as a base this could work.

Rick rose

The hotel is in a great location in the south of the city. About a 10 min walk to the Brooklyn Bridge and shorter to Pier 17. Unfortunately on check out I was denied getting a paper folio. I would have asked to speak to the manager but I was dealing with the manager. He was interested in playing games and I didn’t have time for it. Marriott please teach/instruct staff on how to take care of your clients.. Requiring them to show identity or identity who they are on checkout when the client has the room key in the key card handed back for checking out. Extremely unprofessional on all levels to assume your clients are all thieves with random cards to get paperwork on checkout. Ralph please look into getting a new job, one that doesn’t deal with customers.