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- Saudi Arabia
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5 Star Kuala Lumpur Holidays
Luxury Accommodations
Hassle Free Booking
Winter Sun Destination
5 Star Kuala Lumpur
Discover a bustling hive of activity and excitement during a thrilling 5-star break in the sensational city of Kuala Lumpur. Malaysia’s thriving capital offers a whirlwind of sensations which will leave you truly breathless.
4.4
Google reviews (9044)
Kuala Lumpur
Prices from
£89
Based on 3 Nights, Room Only, Hotel Only
Prepare for an absolutely exhilarating experience in the beating heart of Malaysia with a magnificent break at the DoubleTree By Hilton Kuala Lumpur. Discover luxurious rooms and suites, fabulous leisure facilities and a wide selection of dining...
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4.4
Google reviews (9044)
Oconer Payba
I am writing this as a guest who is still staying at this hotel. This hotel far exceeded my expectations .... spacious, very clean room and bed is very comfortable.
Every hotel staffs that we have encountered has been very friendly and courteous. Another very important highlight is the Makan Kitchen (the main restaurant) that offers a wide varieties of different cuisines and they are delicious. I can see ourselves going every morning for a week and not having to repeat the same food twice :))
I also appreciate the location of this hotel ie it is close to a lot of restaurants and the MRT is right across the street . It is easily accessible by a walk bridge so it is safe.
This hotel is definitely going to be my first choice when I come back to KL and want somewhere in the KLCC vicinity.
AjaD Da ChRoNic
We recently held an event at DoubleTree Kuala Lumpur and had an excellent experience. The venue was well-equipped and conducive, making it perfect for our function.
A special mention goes to the dedicated staff – Mida, Asfa, and Amira – who were incredibly helpful and committed throughout the event. Their professionalism and attentive service made everything run smoothly.
The food was also a highlight – delicious, well-presented, and enjoyed by all our guests.
Overall, we were very pleased with the service and support provided. Highly recommended for corporate events or gatherings.
Rafiq
I had a wonderful stay at DoubleTree by Hilton Kuala Lumpur (The Intermark). From the moment I arrived, the staff made me feel incredibly welcome with their friendly and attentive service. The check-in process was smooth, and of course, the signature warm cookie was a delightful touch.
The rooms were spacious, clean, and well-appointed, offering a perfect balance of comfort and elegance. I especially appreciated the thoughtful amenities and cozy atmosphere that made my stay truly relaxing. The facilities were top-notch, with great dining options, a well-equipped fitness center, and a refreshing pool to unwind after a busy day.
Location-wise, it’s ideal, situated in the heart of Kuala Lumpur with easy access to shopping, dining, and major attractions. Whether you’re visiting for business or leisure, this hotel delivers an experience that keeps you coming back. I’m already looking forward to my next stay!
LC Law
Awesome 4-Day Experience
We truly appreciated the warm hospitality of the Banquet team during our recent event. The function rooms were ready on time, and even last-minute requests were handled promptly. An unsafe condition was quickly rectified — thank you for valueing safety.
The food was tasty, and offered great variety. The daily buffet lunch with widespread of choice added excitement and energy to the program. Kudos to the team for making everything smooth and memorable!
Marcus Low
Great location — DoubleTree Kuala Lumpur is conveniently connected to a shopping mall, which made dining and quick errands super easy. The room was clean and comfortable, and the staff were friendly. However, the soundproofing could be improved as I could hear the train passing by, especially at night. Still a good stay overall for the convenience and accessibility.
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4.3
Google reviews (22647)
Kuala Lumpur
Prices from
£99
Based on 3 Nights, Bed & Breakfast, Hotel Only
Experience the breath-taking energy and colour of Kuala Lumpur during an exhilarating stay at the Berjaya Times Square. Sitting in a prime location close to an array of shops, bars, cafes, restaurants and attractions, this 5-star hotel provides an...
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4.3
Google reviews (22647)
Arafat Rahman
I had the pleasure of staying at Berjaya Times Square Hotel, Kuala Lumpur, and it was a fantastic experience! The location is unbeatable—right in the heart of the city, connected to a huge shopping mall and close to public transport.
The room I stayed in offered great views of the city—I took some beautiful photos from the window that really captured the urban skyline of KL. The hotel is also stunning from the outside, especially in the evening when the lights add to its charm.
Service was professional, the room was spacious and clean, and the overall atmosphere was both relaxing and vibrant. A perfect place to stay whether you’re visiting for business or leisure. Highly recommended!
The Genesis Family
Our family finds Berjaya Times Square Hotel KL's spacious rooms a notable feature. The direct access to Berjaya Times Square mall is incredibly convenient for us, simplifying meals and entertainment options. Being in Bukit Bintang also makes exploring the city very easy. While some areas show the hotel's age, the pool area is a hit with the kids.
What other
Google reviewers says in summary: for Berjaya Times Square Hotel KL consistently highlight its prime location within Berjaya Times Square mall and its proximity to public transport and city attractions. Many reviewers praise the spacious rooms, often suites, which are well-suited for families. The rooftop pool and other recreational facilities also receive positive mentions. While the staff are generally described as friendly and efficient, some reviews indicate that the hotel's age is apparent, with occasional comments on room maintenance or dated furnishings. Breakfast quality sometimes receives mixed feedback, and cleanliness is occasionally mentioned as an area for improvement.
Rini Puspita
A Wonderful Stay at Berjaya Times Square Hotel, Malaysia
I had a truly enjoyable experience staying at Berjaya Times Square Hotel. The location is incredibly convenient—right in the heart of Kuala Lumpur, with direct access to the mall and public transport.
The room was spacious, clean, and offered a great city view. The staff were warm, professional, and always ready to help, making my stay even more comfortable.
One of the highlights was the vegetarian restaurant. As someone who follows a vegetarian diet, I really appreciated the variety and quality of the food. Everything was fresh, flavorful, and beautifully presented.
Overall, it was a pleasant and memorable stay. I would definitely come back!
Abhishek Banerjee
We had an amazing 2-night stay at Berjaya Times Square Hotel and everything was 5-star! From the moment we arrived, the staff made us feel incredibly welcome. Their service was warm, efficient, and thoughtful throughout.
The room itself was a dream—spacious, clean, and beautifully furnished with a fantastic city view. It felt luxurious and peaceful, just what we needed.
The hotel’s location is also a huge plus, with direct access to Times Square Mall and walking distance to so much of what KL has to offer.
We’ll definitely be staying here again—Berjaya Times Square is officially our go-to hotel in Malaysia now. Highly recommend it for anyone looking for comfort, great service, and a central location!
Siti Hajar Nordin
Our stay has been very pleasant and we love the hotel location next to Lalaport mall and easy excess to everywhere via monorail & LRT. Hotel staffs are helpful and efficient.
We had vegetarian breakfast through our 5D4N stay in BTSH. We would like to give a suggestion that probably the hotel management can provide some non-vegetarian options too, to be fair to those who are not vegetarian. Thank you.
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4.5
Google reviews (5815)
Kuala Lumpur
Prices from
£119
Based on 3 Nights, Room Only, Hotel Only
Incredible cuisine, culture and city scenery is waiting to be experienced during a stay at the fabulous 5-star Le Meridien, in the dazzling metropolis of Kuala Lumpur. Boasting a stunning free-form swimming pool, as well as a gym, spa and a choice of...
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4.5
Google reviews (5815)
Mohit Rohilla
Rooms - spacious rooms with nice view. Even their lake view rooms are also good. Clean and a perfect fit for comfort.
Restaurant - their lounge service is really good. They serve good food with ample of options
Breakfast- this time tried their Indian cuisines..loved the taste. Or I would say super authentic.
Chia Chiang Tan
Stayed in Le Méridien beside the KL train station so coming in via the KL express was convenient. Check in was efficient even past nine o’clock in the evening.
The room with a king bed was clean and conducive for a business traveller. Breakfast service is good and there is a good variety of local Malaysian dishes and international cuisine. The live stations are good as well except I didn’t enjoy the taste of the noodle soup. Would stay here if I want to be beside the train station in KL.
Joanna O
This is a nice hotel with good rooms, many of which have nice city views. The pool is excellent, with lots of bends and a slide for the kids. The breakfast buffet has some good stuff, though not as much variety as one might expect and things don't get restocked very quickly. Still, overall a good hotel and even better if you're a Marriott Bonvoy member as you get the points a d hotel nights.
Hyeseon
The staff were all friendly and always willing to help. They gave out plenty of coffee coupons, which was a nice bonus.
The rooftop pool had an amazing atmosphere, and the room was clean and comfortable — I especially liked the bathroom layout.
Breakfast had a great variety, and I loved the wide selection of fruits and yogurts.
Syazwan Jaapar
Second time coming here... extremely satisfied! From the reception staff to the room service, everything was excellent.
The room was very comfortable... the bed was so soft.
The best part? The pool here is huge, and you can eat while swimming. The kids loved it so much!
We even requested a late checkout and got free ice cream and coffee vouchers.
Hope you can maintain this level of service!
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Kuala Lumpur
Prices from
£119
Based on 3 Nights, Room Only, Hotel Only
Just a stone’s throw away from the iconic Petronas Twin Towers and an array of shopping and entertainment venues, the extravagant InterContinental Kuala Lumpur Hotel is the ideal choice for a luxury Malaysia holiday. Combining elegant accommodation...
Free Room Upgrade to a Majestic Wing Colonial Suite *
Kuala Lumpur
Prices from
£129
Based on 3 Nights, Bed & Breakfast, Hotel Only
Enjoy a charming mix of Malaysia’s distinctive colonial past and vibrant present during a stay in the sumptuous surroundings of the historic Majestic Hotel, in the bustling city of Kuala Lumpur. The elegant rooms and suites provide all the modern...
Special Offer Details
Free Room Upgrade to a Majestic Wing Colonial Suite *
Free Room Upgrade to a Majestic Wing Colonial Suite *
*Room Upgrade between dates: 1st July 2025 - 31st March 2027
Tower Wing Deluxe
Tower Wing Junior Suite This offer is applicable where UPGRADE is stated in the room name Minimum 2 Nights apply. **Blackout Dates Apply
*Room Upgrade between dates: 1st July 2025 - 31st March 2027
Tower Wing Deluxe
Tower Wing Junior Suite This offer is applicable where UPGRADE is stated in the room name Minimum 2 Nights apply. **Blackout Dates Apply
Kuala Lumpur
Prices from
£129
Based on 3 Nights, Room Only, Hotel Only
Perfectly located in the heart of Kuala Lumpur, the 5-star Renaissance Hotel is an ideal choice for anyone seeking an extraordinary city break with a host of fabulous shopping, entertainment and dining venues all within easy reach. With a choice of...
Up to 15% off
4.6
Google reviews (10659)
Kuala Lumpur
Prices from
£129
Based on 3 Nights, Room Only, Hotel Only
Discover a breath-taking hidden paradise in the beating heart of Kuala Lumpur at the fabulous 5-star Shangri-La Hotel. The ideal place to unwind after exploring the sights and sounds on offer nearby, the complex boasts a choice of elegant rooms and...
Special Offer Details
Up to 15% off
Up to 15% off
Up to 15% off. All savings are already applied to the prices shown when travelling between 1st April 2025 - 31st March 2026 **Blackout Dates Apply
Up to 15% off. All savings are already applied to the prices shown when travelling between 1st April 2025 - 31st March 2026 **Blackout Dates Apply
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4.6
Google reviews (10659)
Marsy Lee
From the moment I arrived, I was greeted with a warm and genuine welcome from front office house staff. Check-in was quick and smooth, and the staff made me feel at home right away. Throughout my stay, their attentiveness and thoughtfulness truly stood out. Whether it was helping with directions, arranging reservations, or simply checking in to see how I was doing, the team consistently went the extra mile.
What impressed me most was how calm and composed they remained despite the holiday rush, especially the Front Office, Guest Relations, Concierge, F&B, Culinary team & Kids Ambassadors. It was clear they were doing everything they could to ensure each guest had a great experience and they succeeded. They handled everything with grace and care, making sure every guest felt looked after. The kids activities that has been organised were fun & awesome for the little one.
My departure was just as pleasant as my arrival, with the same friendly smiles and helpful attitude. It was a seamless end to a memorable stay. I truly appreciate the effort and hospitality from everyone and look forward to returning.
Thank you Shangri-La!!!
JAHANGIR Butt
Here's a sample review for a hotel:
## Hotel Review
### Rating: 5/5
I recently stayed at shangri-la and had an exceptional experience. The staff were friendly and accommodating, the room was clean and comfortable, and the amenities were top-notch.
## Highlights:
- *Cleanliness*: The room was spotless and well-maintained.
- *Service*: The staff were attentive and responsive to our needs.
- *Amenities*: The hotel's facilities, such as the gym and pool, were impressive.
## Recommendation:
I would highly recommend [Hotel Name] to anyone looking for a comfortable and enjoyable stay. The hotel's excellent service and amenities make it an ideal choice for both business and leisure travelers.
## Overall:
I'm thrilled with my stay at shangri -la and would definitely return in the future.
Hossein Al-Shadidi
I was impressed with the welcoming vibe upon entrance. Staff were extremely attentive, well presented in uniforms, and welcoming wearing smiles. During our 5 days stay, no request was too hard and our needs were promptly met. I can't quite use enough superlatives to describe the superior service we received. It has been our best experience yet. The rooms were clean, spacey and well presented. The room was regularly serviced and the location is very central. If I could give ten stars, I would.
Julyn Aguilar
Excellent services & top rate staff. All the staff were willing to go the extra mile to ensure that they meet all your needs. This hotel is very, very generous with their services. Indeed a great value for your money.
Lutful Chowdhury
This is one of the best living experience in Kuala Lumpur..
Location is excellent.. you can reach anywhere in KL.. from here within a short time without much hassle..
The entire hotel layout starting right from the lobby will be catching one's imagination.. lobby is huge .. the staircase up to the hotel reception is wonderfully crafted.. taking picture while standing on the stairs is a treat itself..
Rooms are well styled, furnished n lighted..
Amenities of the top order n staff and service
s up to all one's expectation..
Horizon club offers best of the best
Always worth a revisit.
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4.5
Google reviews (3796)
Kuala Lumpur
Prices from
£169
Based on 3 Nights, Room Only, Hotel Only
An exquisite sanctuary of elegance and sophistication awaits at the 5-star Ritz-Carlton, in the wondrous metropolis of Kuala Lumpur. Located within the Golden Triangle district, close to shopping, entertainment and commercial venues, the hotel offers...
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4.5
Google reviews (3796)
Asya Zainal
An excellent stay! The room was spotless, cozy, and well-maintained. The staff were friendly and helpful at all times. Facilities were great and the location is super convenient for exploring nearby attractions. Breakfast was delicious with a good variety. Worth every penny, highly recommended, and I would definitely return!
Beamer L
Aside from the well done bathroom, the room feels a bit dated and rather small despite having the “larger guest room” already. The club level service is excellent though and we made good use of the lounge; staff were all courteous, wonderful, and some very friendly. We also got asked a 2pm late checkout proactively.
My only notable complaint is the $100 luxury credit. I was told it’d apply to the spa when I booked over the phone, but apparently the spa here is “third party” and not eligible. At check-in, they neglected to mention this.
Nurul Aini Abdul Ghafar
Spectacular hotel in Kuala Lumpur!!!
The location of the hotel is very convenient for us. Just walking some minutes, we could reach Pavilion, Lot 10, etc.
I stayed here for my birthday for 2 nights. Everything was very perfect!!! Especially the hotel staffs. My boyfriend got sorethroat then I called receptionist for hot honey lemon and ginger. The ginger inside hotel is finished already, so he had to go out to buy for us. So careful.
Keng Low
Stayed for a night at the Ritz at the Club level. Quite an unforgettable stay, staff was super professional and attentive and will try to meet your requests if its reasonable. During our stay, we took full advantage of their club lounge and had tea, cocktails and aperitifs. Wonderful experience. The breakfast was a little let down, I had expected a bigger spread with more selection. I can say that the Club rooms are in immaculate condition. The lighting and bath fixtures are a little dated but still worthy of a luxury 5 star hotel.
rachel mak
Each time we return to Ritz-Carlton, our visit consistently reminds us why we choose this property time and again. Beyond the luxurious setting and world-class service, it’s the genuine care and warmth of the staff that makes this place feel like a second home.
On our most recent stay, two team members stood out in the most meaningful way. Staff Jahid greeted us daily with a warm, heartfelt smile and went above and beyond to connect with our two daughters. Their faces lit up whenever they saw him, and they would run to him with joy—it became a cherished part of our routine. On the day we checked out, he even walked us to our car, assisted with our bags, and made sure we left safely before returning to his duties. His kindness and thoughtfulness truly touched us.
We also want to sincerely thank Staff Sally, whose generosity and sweet nature added so much to our stay. She took the time to connect with our family, played with our daughters, and made us feel genuinely cared for throughout. Both she and her colleague exemplify everything the Ritz-Carlton name stands for.
Over the years, we’ve experienced a remarkable consistency of sincere hospitality from the staff, and it’s people like them who elevate each visit into something truly special. We hope their outstanding service is recognized and celebrated—they are a beautiful reflection of the brand’s heart.
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4.6
Google reviews (8670)
Kuala Lumpur
Prices from
£229
Based on 3 Nights, Room Only, Hotel Only
Experience the hive of excitement that is Kuala Lumpur during a phenomenal stay at the Mandarin Oriental. Standing in a prime location next to the spectacular Petronas Twin Towers, and overlooking the green oasis of KLCC Park, the magnificent 5-star...
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4.6
Google reviews (8670)
James Bromley
We stayed at the Mandarin Oriental in Kuala Lumpur both at the beginning and end of our trip, and it was a truly lovely experience. From the moment we arrived, the staff were exceptionally welcoming and professional. What really stood out was their attention to detail — they even remembered us when we returned a few weeks later, which made us feel genuinely valued.
The concierge team was incredibly helpful, offering great suggestions for places to visit and assisting with dinner reservations. The spa facilities were outstanding and provided the perfect way to relax and unwind before and after long-haul flights.
Overall, we had an amazing stay and wouldn’t hesitate to return on a future visit to Kuala Lumpur. Highly recommended!
Alekiss
Our stay at the Mandarin Hotel in Kuala Lumpur was simply fantastic! From the moment we arrived, we were warmly welcomed by the highly competent and friendly reception team. A particularly thoughtful gesture was when they gifted my girlfriend chocolates a day before her birthday – such a wonderful surprise!
Our room was ready even before the official check-in time, and we were allowed to use all the facilities right away. The receptionist even offered us a relaxation room – truly outstanding service! The pre-ordered flowers were placed in our room as requested, and to our delight, we even received two instead of one.
There was a slight delay with the birthday cake at breakfast due to one staff member at the desk being not so competent, but thankfully, another lady stepped in immediately and resolved the issue.
The breakfast and fitness room were absolutely top-notch. As a lovely bonus, we received a voucher for a drink at a bar with a breathtaking view. The pool area is a dream – beautifully designed, and the staff there are incredibly friendly and helpful.
Our room was spotless, spacious, and extremely cozy – we didn’t miss a thing. Overall, an exceptional stay with outstanding service. We will definitely be back!
Silvia Silvester
We are so glad we have booked. Prior to our trip we read the reviews and were generally a bit confused by the lack of good reviews. We trusted Mandarin Oriental will deliver and so we booked regardless of the reviews and we are so glad we did. From the minute we arrived we were nothing but pleased and pampered. Special thanks to Justin at the reception and honestly all the staff were wonderful. The breakfast was absolutely delicious with great variety of cousin from all around the world. We had dinner at the Chinese restaurant and oh my goodness. Devine! Location
of the hotel can’t get better. Right next to Petronas Towers. The view from the room was incredible. I must mention the pool too, beautifully maintained and with stunning view. We will be back for more in our future travels and so glad we booked. Thank you again for a magical stay!
Yalda Moslehian
The Mandarin deserves more than 5 stars - not only is the hotel stunning and super clean but the staff is very welcoming and professional. I also got my nails done by Suganya - she was detailed and very sweet. Also, thank you to Aarti for her warm welcome and energy. Shout out to the team for in room dining and making sure I was taken care of. The lady who took my food order over the phone had a calm voice and answered my questions. The pool is amazing - you're in the heart of KL and next to the towers as well as a park. The breakfast buffet was 10/10! So good...and make sure you grab a pastry in the afternoon with your tea or coffee. I got the cheesecake. The bed was comfy and room was very clean. I can't wait to come back!
Mohamad Hafiz Baharudin
A Luxurious and Convenient Family Stay!
My recent 3-night stay at the Mandarin Hotel Kuala Lumpur was nothing short of exceptional. From the moment we arrived, we were impressed by the impeccable quality of service and the outstanding room.
The room itself was a highlight – spotlessly clean, beautifully appointed, and incredibly convenient for our family. It provided a comfortable and relaxing haven after a day of exploring the city. The housekeeping service was particularly noteworthy, with the room being refreshed every time we stepped out, a testament to the hotel's attention to detail.
All of the amenities offered were top-notch, catering to our every need and enhancing our overall experience. However, it was the combination of the exceptional service and the superior quality of the room that truly made our stay memorable. The staff's dedication to ensuring our comfort and the pristine condition of our accommodations contributed to a truly luxurious and enjoyable family vacation.
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Up to 10% off
Kuala Lumpur
Prices from
£559
Based on 3 Nights, Bed & Breakfast, Including Flight & Hotel
Tucked away in the heart of Kuala Lumpur's vibrant business district, Hotel Stripes Kuala Lumpur, Autograph Collection, offers a sophisticated yet welcoming escape for guests looking to explore the dynamic energy of this captivating city. This boutique...
Special Offer Details
Up to 10% off
Up to 10% off
Up to 10% off. All savings are already applied to the prices shown when travelling between 1st April 2025 - 31st March 2026 **Blackout Dates Apply
Up to 10% off. All savings are already applied to the prices shown when travelling between 1st April 2025 - 31st March 2026 **Blackout Dates Apply
4.6
Google reviews (6382)
Kuala Lumpur
Prices from
£1019
Based on 7 Nights, Room Only, Including Flight & Hotel
Captivate the senses with an extraordinary stay at Grand Hyatt Kuala Lumpur. Located in the heart of the city, this magnificent 5-star hotel offers excellent views of the iconic Petronas Twin Towers, a 24-hour fitness centre and a calming spa. Unwind...
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4.6
Google reviews (6382)
Mayjune Lok
I had a wonderful experience at this hotel. From the moment I arrived, the staff were friendly, helpful, and professional. The room was clean, comfortable, and well-equipped with everything I needed for a relaxing stay.
The location is perfect – close to local attractions, restaurants, and public transportation. I also appreciated the little touches like complimentary water, toiletries, and a very comfortable bed.
Breakfast was delicious with a good variety of options. The overall ambiance of the hotel was peaceful and welcoming. I truly enjoyed my stay and would definitely return. Highly recommended!
Ruei Ruei
I recently stayed at Grand Hyatt Kuala Lumpur for a business trip, and once again, it exceeded expectations. From the Grand Club team’s thoughtful pre-arrival email to the seamless room arrangements despite last-minute changes, every detail reflected genuine care.
The room was spacious, impeccably clean, and incredibly quiet. I could tell housekeeping put in great effort, and I truly appreciated the restful nights. It made a big difference during a packed work schedule.
Having stayed at many hotels over the years, I can confidently say Grand Hyatt remains my favorite. Consistently excellent in both service and comfort.
Thong CW
The rooms are great and all, no doubt. Service at the hotel is impeccable as well. It's a highly reputable five star hotel, but you'd expect their online customer service to be better. It's okay to outsource your customer service, that's part of scaling a business.
But the problem is when there is a lack of communication between staff, each support agent providing different info, different prices, made it difficult to reserve a room through phone. It felt as if everyone was trained with different info.
Really poor email writing skills, lack of transparency, they don't disclose all the info you should know, and expect you to dig out the info by yourself, which is tiring due to the endless back and forth. It felt as if everyone is working in silos, zero communication between teams.
For a globally renowned hotel, you'd expect better. We love Hyatt, just extremely disappointed with their service.
SITI KHADIJAH
Thank you Grand Hyatt & special thanks to staff member FARA for upgrading the room for my husband and me.
The room was very spacious, and we were extremely satisfied with the KLCC view. 👍🏻🌟🌟🌟🌟🌟
Breakfast was delicious with a wide variety of menu options. 🌟🌟🌟🌟🌟
All the hotel staff provided excellent service. 🌟🌟🌟🌟🌟
One area for improvement would be to provide a buggy service for easier access to the mall.
Overall, we highly recommend this hotel for a stay, as you'll get to enjoy a truly wonderful experience. 🌟🌟🌟🌟🌟
Nabil Ruslan
Had an amazing stay. The room was spotless, spacious, and super comfortable. Service was top-notch — the staff were genuinely friendly and always helpful. Everything from check-in to check-out was smooth. You can really feel the attention to detail and quality throughout the hotel. One of the best hotel experiences I’ve had. Definitely looking forward to coming back
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4.1
Google reviews (2900)
Kuala Lumpur
Prices from
£209
Based on 7 Nights, Room Only, Hotel Only
Jet off for a thrilling holiday experience at Hotel Maya Kuala Lumpur, a magnificent 5-star retreat in the awe-inspiring capital of Malaysia. This luxurious escape which is themed on a boutique urban resort concept is close to the city's main...
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4.1
Google reviews (2900)
Austin Larson
Decent hotel except for sound-proofing which is critically lacking. This is on one of the busiest streets in KL but the windows are only single pane so you hear literally everything. I had to turn the aircon fan on its highest speed to have any chance of sleeping and even then it was a struggle. It’s unfortunate because the rest of the hotel is nice: good breakfast, rooms are comfortable, staff is friendly, and great location. If you can’t sleep properly none of that really matters though.
Razor
We arrived back to the hotel, We got stuck in the elevator for a couple of minutes on the first floor, I asked the receptionist about it, They seemed unconcerned like it was normal. I then arrived at my room at 23.30 to find a clogged toilet and shower. A maintenance worker comes up and insisted that the toilets flushing was "normal". So I asked, "How many times do I have to flush till my excrement goes away?" He just kept repeating to me this is "normal". He even mentioned the technique to flush which funnily enough was exactly how I flushed in the first place. When I pressed again, he told me to "keep flushing until it goes away." 😂 At least they moved our room, but wait for the kicker, it was on the 13th floor, where it's quite literally next to a nightclub in the building itself. Noise apparently goes till 2am. How absurd is that? Ladies and gentlemen, this is how not to run a hotel.
Picasso Chang
Hotel Maya Kuala Lumpur City Centre is modern yet welcomes you warmly. Some rooms are quite spacious, and it puts you close to the major attractions.
A few different aspects of my stay impressed me, but the professionalism of the security guard was surely a big one. They were up and about to guide all guests to the smoking area with such ease, comfort, and in conformity with hotel policies.
This nice touch added to the already pleasant stay. And such good service with lovely facilities and an exceptionally tranquil atmosphere cannot be ignored... it's worth the visit!
adam schwereb
Our stay was incredibly disappointing. Breakfast was a letdown with cold food, a very limited selection, and a dining area that was dimly lit and clearly overdue for a Our stay was incredibly disappointing. Breakfast was a tired and neglected. Lifts were frequently out of order, and the door Scanners were unreliable, making it frustrating to access rooms The gym is outdated and barely functional, and the swimming pool is in poor condition with tiles lifting throughout a serious safety concern. This hotel is in desperate need of renovation. It's nowhere near the standard you'd expect from a 5-star rating.
Bhagyashree Kantharia
Review: Definitely Not a 5-Star Hotel
The only good thing about this hotel is its location — it's close to the Petronas Towers. Beyond that, the experience was disappointing.
The property is old and poorly maintained. Rooms were dusty, bathrooms were outdated and not properly cleaned. Staff behavior was unprofessional, with an attitude that made it seem like they were doing us a favor by assisting.
The breakfast spread had barely any options for Indian vegetarians, which is unacceptable for a hotel claiming to be 5-star. This property does not meet 5-star standards in any way and I would not recommend it unless major upgrades are made.
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