Mandarin Oriental Kuala Lumpur

Cathy Currie

What can I say, this hotel is truly first class in every way. From the moment we arrived, the experience was seamless, warm, and unmistakably upscale. Our room was spotless, with impeccable white-glove cleanliness and flawless housekeeping. There was always plenty of drinking water provided, along with both coffee and tea service in the room, which we really appreciated. We paid a great rate and were assigned a twin room, which was perfectly comfortable and absolutely fine for our stay. The linens were top-of-the-line, crisp, sparkling white, and pressed to perfection. Fresh towels every day and a beautifully refreshed room after each housekeeping service made returning to our room a genuine pleasure. The rooftop pool area on the 3rd floor was lovely, offering a peaceful escape with attentive food and drink service. You could enjoy lunch or dinner right at your lounger, or dine in the designated seating area, all while taking in views of the city alongside the greenery of the nearby park, a wonderful balance of urban and serene. The location is ideal, set in one of Kuala Lumpur’s trendiest areas and within easy reach of everything. The doormen greeted us warmly each day with genuine smiles, always asking how our day had been. Those small touches truly set this hotel apart. Warm, elegant, and undeniably luxurious, the Mandarin Oriental Kuala Lumpur delivers exactly what you’d expect from a world-class hotel. We would absolutely stay here again.

Scha Scha

I really enjoyed my stay here because the location is super convenient. It’s right next to KLCC, so you can literally go downstairs and everything is there shopping, food, cafés, and easy access around the city. What I love most is how it perfectly balances work and relaxation. It’s easy to get things done during the day, and when you need to unwind, the atmosphere feels calm, polished, and luxurious without being overwhelming. Overall, Mandarin Oriental KL is ideal if you want a stay that’s strategic, comfortable, and stress-free perfect for both business and a relaxing city escape

Christine Goh Hj

Had a wonderful stay at MOKL this January. A special thank you to Hashim from Concierge for assisting us so smoothly with all our luggage and, heartfelt thanks to Haridas at Reception for arranging such a fantastic room with a breathtaking view of the Petronas Twin Towers. Waking up to that view truly made the stay unforgettable. Exceptional service from start to finish. This is hospitality done right.

Julie Boyd

The hotel is AMAZING!!!! Beautiful grand entrance. Large, spotless room. Wonderful breakfast, especially the freshly made roti! We were fortunate to get a FANTASTIC VIEW! We could see all the skyscrapers from to sides and also the fountain. The pool area is also nice. The hotel is soooo wonderful that we spent a lot of time there that we had planned to spend in KL. The only negative was little bathroom privacy as there are holes in the top of the bathroom door so it isn't very quiet.

Ekaterina Nurtaeva

We stayed at Mandarin Oriental Kuala Lumpur over Christmas. The hotel offers excellent service with very attentive staff and an outstanding location. The view of the Petronas Towers is absolutely unbeatable. Room service was excellent, everything was very tasty and well presented. From the hotel, you can conveniently walk directly into the shopping mall and then continue on to the Petronas Towers, which is a big plus. However, the hotel itself feels quite old. Both the interiors and the rooms are outdated. While everything was clean, there was an unpleasant smell in the corridors. The bathrooms had both a shower and a bathtub, but there were no toiletries provided by the bathtub, which was disappointing. Unfortunately, we did not enjoy the breakfast. The coffee, in particular, was not very good. I generally love the Mandarin Oriental brand, but this property is in serious need of renovation and updating. Despite the very high level of service, I would probably not choose to stay here again.