Banyan Tree Kuala Lumpur

Tubi Tubes

Our stay at banyan tree was amazing! Beautiful rooms and great people. I would leave during the day and come back to a clean room. Room service was delicious and big portions for great prices. One individual who stood out to us was the bellman, Hosea Alexander. He not only maintained a beautiful smile every night we saw him but went above and beyond for his job. Keep up the great work you made our stay lovely ☺️

Jimmy Chew

Banyan Tree Kuala Lumpur – A Wonderful Stay in the Heart of the City The hotel is beautifully located in the Golden Triangle, just across from Pavilion KL, with stunning views of the Petronas Twin Towers. It’s slightly removed from the hustle and bustle of Bukit Bintang, yet still close enough for easy access — a perfect balance between convenience and tranquility. Upon check-in, guests are offered a selection of incense and essential oils for their room — a lovely and thoughtful personal touch. We stayed in the Signature Banyan Retreat, which was cozy, comfortable, and came with all the amenities you’d expect, plus a beautiful view of KL’s night skyline. We did encounter a minor issue on our first night when the room’s light switches stopped working, including the master switch. The maintenance engineer arrived promptly, even though it was close to midnight, and quickly resolved the issue with a system reset. Really appreciate how efficient and polite he was! We also dined at Torito, the hotel’s Peruvian-Japanese restaurant, and it was a delightful experience. The ceviche clásico is a must-try — so refreshing and full of flavor. The lomo saltado featured perfectly cooked medium-rare beef tenderloin, and the stone ceviche, a warm twist on the classic, was equally impressive. Unfortunately, we were too full to try dessert, but the attentive service made the meal memorable. Special thanks to Izat (Front Desk), Hakim (Breakfast), and all the other staff members whose names we didn’t catch, for their warmth, patience, and genuine hospitality. Their friendly smiles and willingness to help made our stay at Banyan Tree Kuala Lumpur truly enjoyable.

Our_Discoveries5

My stay at Banyan Tree Kuala Lumpur was truly exceptional. The hotel offers a luxurious experience with impeccable attention to detail from the moment you arrive. The rooms are incredibly spacious and beautifully designed, featuring stunning views of the Kuala Lumpur skyline and the iconic Petronas Towers, which adds a special touch to the entire stay. The facilities are impressive, especially the relaxing spa and the serene pool area. The hotel’s restaurants offer a wide variety of delicious, high-quality dishes. Its prime location in Bukit Bintang makes it easy to access major malls, restaurants, and city attractions. In short, this hotel is perfect for anyone seeking luxury, comfort, and breathtaking views. A highly recommended and unforgettable experience.

Andy Emery

Breakfast is really delicious and the pastries are perfect. Some of the servers at breakfast are exceptional and anticipate your needs. Overall, the staff are lovely however upkeep of the hotel is very, very, very poor. Hallways and rooms are extremely musty and mouldy. The drains in the room give off a foul rotten smell that makes you sick to the stomach. Surfaces are dirty and the scent of mildew fills up the room. Cooling in the room is hay-wire and unreliable. With poor aircon and sickening smells its impossible to relax in the rooms... so its only a good hotel if you dont intend to use the room. Honestly the place is a health hazard. Service can be slow sometimes for in-room requests but that is the least of your concerns. In regards to views, they are becomming obstructed. The location is convenient but the cost far exceeds the value of the room and views.

Samuel Henry

⭐️⭐️⭐️⭐️⭐️ Banyan Tree Kuala Lumpur Sept 2025 • Couples Easily one of the best hotel experiences I’ve had anywhere. The service is faultless from the moment you arrive — professional, polite, and genuinely warm. The rooms are spotless, modern, and designed for comfort, with incredible skyline views that make the city feel right at your window. Breakfast at Horizon Grill was a highlight — great food, calm atmosphere, and that unbeatable view of the Petronas Towers. Vertigo rooftop bar is just as impressive at night, with stylish lighting, great drinks, and a relaxed, high-end feel. Everything runs smoothly here — check-in, dining, room service — it’s all handled with quiet efficiency. You really feel looked after, never rushed. A perfect stay from start to finish. The Banyan Tree KL is luxury done properly — worth every penny and easily my top pick in the city.